Dear Guest, Thank you for sharing your feedback with us. We are thrilled to hear you had an amazing stay with us and that you loved our breakfast buffet as well as the service provided by our staff. We hope to welcome you back soon! Best regards, ibis Styles Tallinn

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our breakfast, the convenient location, and the cleanliness of your room. Your feedback is greatly appreciated. Best regards, ibis Styles Tallinn

Dear Guest, Thank you so much for your perfect scores across the board and for taking the time to share your feedback! We are delighted to hear that your stay was comfortable and successful in every way- from check-in to check-out, breakfast, and beyond. We hope to welcome you back to Tallinn very soon! Warm regards, ibis Styles Tallinn

Dear Guest, Thank you for your fantastic feedback! We’re very happy to hear that you enjoyed our location, comfort, cleanliness, and delicious breakfast. We truly appreciate your recommendation and hope to welcome you again soon. Best regards, ibis Styles Tallinn

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the breakfast experience. We acknowledge your comment about the seating availability during peak times and appreciate your understanding. Best regards, ibis Styles Tallinn

Dear Guest, Thank you for sharing your feedback. We’re glad to hear that you enjoyed your stay and appreciated our location, cleanliness, and overall service. We also appreciate your comment about the limited breakfast space and will take it into account as we work on improving the guest experience. We hope to welcome you back again soon! Kind regards, ibis Styles Tallinn

Dear Guest, Thank you very much for sharing your feedback and for rating your stay with us so highly. We are delighted to hear that you enjoyed our convenient location, the cleanliness and comfort of your room, as well as the quality and value we provide. It’s wonderful to know that breakfast and your overall experience met your expectations. We are sorry to hear that communication with our team was challenging due to the language barrier. Although our staff aims to assist guests in as many languages as possible, we understand how important it is to feel fully supported in your native language. We truly appreciate your positive ratings for check-in, accommodation, cleanliness, and value for money. We hope to have the pleasure of welcoming you back in the future and providing an even smoother experience next time. Warm regards, ibis Styles Tallinn

Dear Ms. K., Thank you for taking the time to share such detailed feedback. I am very sorry that your stay fell below expectations and that several aspects of your visit caused disappointment. Please accept my sincere apologies. Regarding parking, our garage is no longer operating as a parking facility. Information about our open parking area is available across all our channels, and I am sorry if this was not sufficiently clear before your arrival. I also apologize for the issues with the bathroom. The shower design in some rooms is modern but not always practical, and your description shows that the experience was far from comfortable. We will review this room type again with our maintenance team to prevent water leakage and ensure guests can prepare comfortably for their day. I am especially sorry that your request for a birthday amenity was not fulfilled. This should not have happened. I understand how disappointing this must have felt on such an important day, and I will review the situation with the team to ensure such oversights do not occur again. Regarding breakfast, I sincerely apologize for the overcrowding, limited space, and queues for the coffee machine. We are currently reviewing breakfast capacity, staffing levels, and equipment to better manage peak times and offer a more comfortable experience for our guests. Thank you again for sharing your concerns. Your feedback is valuable, and I hope we have the opportunity to regain your trust. If you would consider staying with us again, I would be glad to offer you a special discounted rate and personally ensure that all requests are handled correctly. You are welcome to contact me directly at kr… should you wish to discuss your experience further. Kind regards, Kristin Kask Front Office Manager ibis Styles Tallinn

Dear Ms. M., Thank you for sharing your feedback. I am very sorry that your stay did not meet expectations and that you experienced several issues that affected your comfort. Please accept my sincere apologies for the difficulty with room ventilation and for the fact that the window could not be opened. This is not the level of comfort we aim to provide. I have asked our technical team to recheck the ventilation and air-conditioning settings in that room and to ensure our staff can offer practical solutions when guests need additional fresh air. I am also very sorry to hear your comments regarding the attitude of the breakfast team and the handling of the closing time. While we must follow scheduled hours, the interaction should always remain polite and respectful. Your feedback will be addressed directly with the restaurant team to improve both communication and guest approach. Thank you again for bringing these matters to our attention. Should you wish to discuss your experience further, you are welcome to contact me directly at kr… Kind regards, Kristin Kask Front Office Manager ibis Styles Tallinn

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the comfort of your room, our breakfast, and the overall value of your stay. However, we are truly sorry to learn about your experience at check-in. A warm and friendly greeting is very important to us, and we regret that we did not meet this standard during your arrival. Please be assured that we will address this with our team to ensure that all guests feel welcomed and valued. We appreciate your loyalty as an ALL Accor member and hope to have the opportunity to provide you with a fully seamless and enjoyable experience on your next visit. Warm regards, ibis Styles Tallinn

Dear Guest, Thank you for leaving such a high review of our hotel! We are delighted to hear you found our hotel clean, quiet and that your interactions with our staff were helpful and positive! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, ibis Styles Tallinn

Dear Guest, Thank you for your exceptional review and kind words. We’re delighted to hear you enjoyed the location, breakfast, your dinner at the restaurant, and the warm service from our team. It’s wonderful to know everything met your expectations. Best regards, Ibis Styles Tallinn

Dear Guest, Thank you so much for your wonderful feedback and for choosing our hotel for your romantic weekend getaway. We're truly delighted to hear that you and your husband had an enjoyable stay and that our cozy room, relaxing sauna, and great location met your expectations. We appreciate your kind words and also your honest feedback about the breakfast selection and check-out experience. We're always looking for ways to improve, and your comments help us to do just that. It means a lot to us that you would recommend our hotel, and we hope to have the pleasure of welcoming you both back in the future for another lovely stay. Warm regards, ibis Styles Tallinn

Dear Guest, Thank you very much for taking the time to leave a review and giving us a 10/10 rating! We are extremely happy to hear that you found use for the magnifying mirror in the bathroom, as well as enjoying our breakfast options and having no language barrier with our team. We apologise for any inconveniences caused by your room not having tea and a kettle, as well as any issues with the water. We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, ibis Styles Tallinn

Dear Guest, Thank you very much for your kind review and for taking the time to share your experience. We are absolutely delighted to know that you had such a positive stay with us. Your generous compliments, particularly about our team’s friendliness and professionalism, mean a great deal to us. It’s also wonderful to hear that you appreciated our central location and felt well taken care of throughout your visit. Your perfect scores across all aspects of your stay are truly appreciated. It was a pleasure to welcome you, and we look forward to hosting you again in the future. Warm regards, ibis Styles Tallinn

Dear Guest, Thank you very much for your kind words about the cleanliness and comfort of our hotel and for sharing your detailed feedback. We sincerely apologize for the inconvenience you experienced upon your late arrival, especially regarding the kitchen being closed and the lack of available snacks or refreshments. We understand how disappointing this must have been after a long journey. Your suggestion to provide sandwiches and water at reception for late arrivals is very valuable, and we will seriously consider implementing this to improve the guest experience. We appreciate your honesty and hope to have the opportunity to welcome you back under better circumstances. Kind regards, ibis Styles Tallinn

Dear guest, Thank you for your kind words. We’re delighted you enjoyed the clean room, stylish interior, and tasty breakfast. We look forward to welcoming you again soon. Best regards, Ibis Styles Tallinn

Lugupeetud külaline, Aitäh Teie tagasiside eest! Meil on väga hea meel kuulda, et Teie viibimine meie juures oli meeldiv ja et hindasite hotelli hubasust, mugavust ja üldist õhkkonda. Teie positiivne hinnang meie teenindusele, majutusele ja puhtusele on meile suur tunnustus. Loodame, et saame Teid taas võõrustada ning pakkuda veelgi paremat teenindust. Kohtumiseni! Parimate soovidega, Hotell L\'Ermitage