Dear Guest, Thank you for your review. We're glad to hear you enjoyed your stay and appreciated the clean and quiet atmosphere. We also appreciate you letting us know about the bathroom sink. We're sorry for the inconvenience and will look into the issue. We hope to welcome you again soon. Kind regards, Your Ibis team

Dear Guest, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay and appreciated our convenient location. It's especially rewarding to know that you found the bed comfortable, the shower room excellent, and that the room's design and amenities made your stay comfortable and enjoyable. Your kind words mean a great deal to our team. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon. Kind regards, Saskia Reception

Dear Guest, Thank you so much for your wonderful review! We're delighted to hear you enjoyed the cleanliness, the fresh atmosphere, our friendly staff, and our convenient location near the bus station. We truly appreciate your kind words and look forward to welcoming you back again soon! Kind regards, Your Ibis team

Dear Guest, Thank you for your wonderful review! We're delighted to hear you enjoyed our clean and cozy hotel, breakfast, friendly staff, and convenient location. We also appreciate you letting us know about the broken shampoo dispenser and the TV channels. We'll look into both issues to ensure a better experience for our guests. We look forward to welcoming you back on your next visit! Kind regards, Your Ibis team

Dear Guest, Thank you for your kind review! We’re delighted to hear that you enjoyed our convenient location near the bus station, as well as the cleanliness of our hotel and the comfort of your bed. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay! Best wishes, Saskia Reception

Dear Guest, Thank you for your wonderful review! We’re delighted to hear that you received perfect service and that our administrator made such a positive impression with their friendliness and professionalism. Your kind words are greatly appreciated, and we look forward to welcoming you back again soon! Best wishes, Saskia Reception

Thanks for your detailed review! We're delighted you enjoyed our convenient location, easy online check-in, complimentary tea and coffee, and the adjustable air conditioning. We also appreciate your feedback about the slippers. We'll take your suggestion into consideration as we continue improving our guests' comfort. We hope to welcome you back again soon! Kind regards, Your Ibis team

Dear Guest, Thank you for your kind review. We are delighted to hear that you enjoyed your cozy room, our breakfast selection, and the complimentary hot drinks available throughout the day. It is also wonderful to know that our convenient location near the airport station made your stay even more comfortable. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future. Best regards, Saskia Reception

Dear K., Thank you for your feedback. We’re glad you appreciated the comfort of the room, its cleanliness, and the bed. Regarding the ventilation/air system, we would like to clarify that the room climate control operates according to a central system, and in some cases airflow or extractor noise may be noticeable depending on settings and external conditions. Opening the window is one of the recommended ways to reset or adjust the room temperature when needed, as indicated in the in-room instructions. We’re sorry this affected your sleep, and we appreciate you bringing it to our attention. Best regards, Reception

Уважаемый гость! Благодарим вас за выбор нашего отеля и за то, что нашли время поделиться своими впечатлениями. Рады узнать, что вам понравились наше удобное расположение и комфорт во время проживания. В то же время благодарим за замечание относительно слабого напора воды в душе. Мы обязательно передадим эту информацию соответствующей службе для проверки и улучшения качества предоставляемых услуг. Спасибо за ваш отзыв. Будем рады приветствовать вас снова и сделать ваше следующее пребывание еще более комфортным! С уважением, Администрация отеля

Dear maksym, Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. We would like to kindly note that our hotel follows the standard ibis brand concept, where room amenities are designed in a simplified, functional way for short city stays. Some items you may consider “standard” in other hotel categories are not included by default, but many can be provided upon request from reception. We appreciate your comments, as they help us clarify expectations and improve communication about our offering. We regret that the concept did not match your preferences, and we hope you may consider a different room category or hotel style in the future that better suits your needs. Warm regards, Nikita Front Office Manager

Спасибо вам за тёплый отзыв! Нам очень приятно слышать, что вам понравились наше расположение, комфорт и чистота отеля. Будем рады видеть вас снова! С уважением, Мариaнна ресепшн

Dear Guest, Thank you for your feedback! We're glad to hear your stay met your expectations and that you found the room comfortable, even during your short visit. We hope to have the chance to welcome you again for a longer stay in the future! Best wishes, Saskia Reception

Dear Guest, Thank you for your kind review! We're so pleased to hear that you found our location convenient and your stay comfortable. It’s wonderful to know you enjoyed everything during your visit. We truly appreciate your feedback and hope to welcome you back again soon! Best wishes, Saskia Reception

Dear Olga, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nikita Front Office Manager

Dear Marina, Thank you for your feedback. We’re glad to hear that you enjoyed the hotel’s convenient location near the bus station, the clean and pleasant room, the comfortable bed, and the complimentary morning coffee. We would also like to clarify that all of our reception staff speak at least two languages — Estonian and English — and are trained to assist our international guests as best as possible. We’re sorry if your impression was different during your stay, as providing friendly and professional service is very important to us. We appreciate your comments and hope to have the opportunity to welcome you again in the future. Best regards, Nikita Front Office Manager

Dear T., Thank you very much for your kind review! 😊 We’re glad to hear that you appreciated our convenient location near the bus station and city center, as well as the tasty food in the restaurant and at breakfast. We hope to welcome you back again in the future! 🌟 Best regards, Nikita Front Office Manager