Swissôtel Таллин 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 2 497

Гарантия
лучшей цены
Swissôtel Таллин - Image 1
Swissôtel Таллин - Image 2
Swissôtel Таллин - Image 3
Swissôtel Таллин - Image 4
Tornimae Street 3, 10145 ТАЛЛИН, Эстония

Описание

Особенности отеля

  • Самый высокий отель Таллина с потрясающими видами

  • Побалуйте себя классической кухней в рестобаре Horisont на 30-м этаже, включенном в гид Мишлен

  • Сертификат Green Key

  • Приглашаем вас качественно провести время в Pürovel Spa & Sport

  • Бар No3 Bar & Deli в фойе отеля Swissôtel Таллин идеально подходит для приятного отдыха

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Расположение отеля

Swissôtel Таллин

Tornimae Street 3
10145 ТАЛЛИН
Эстония

GPS:59.432927, 24.761193

Телефон
Факс +372 624 0001

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

БАР-РЕСТОРАН HORISONT

В высококлассном ресторане Horisont, расположенном на верхнем этаже отеля Swissôtel Таллин, подают блюда французской кухни с азиатским акцентом. Шеф-повар Марко Сомер уделяет особое внимание качеству продуктов и творчеству для создания уникальных блюд.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 2 497

Рейтинг TripAdvisor  4.6/5  Отзывов: 3 015

Сертификат качества 2025

Comfort with some niggles

Примечание: Tripadvisor 3.0/5

Shaun T Реальные отзывы TripAdvisor

Visited for 3 nights. Impressed by the comfort of the room, bed and facilities within the room including the very strong WiFi. The buffet style breakfast was superb with an amazing choice of food and drink items available. With regards the staff none stuck out as either over positive or negative. Just professional in their approach. The two niggles which detracted from me giving a higher score have been mentioned in previous reviews of other travellers so maybe it’s time the management of the hotel addressed these. Namely:- The room was very cold on arrival and took over 24 hours to react even then was not to my liking. Important when the wind chill temperature outside was minus 8. The shower had a tendency to leak over the bathroom floor. On my first day I was out of the room until approx 5pm yet housekeeping had not attended to the room. A third world problem but something you would reasonably expect a hotel of this calibre to manage. Tallinn is a wonderful place to visit and I would hope to return. Whether I would return here is questionable

Dear Shaun T, Thank you very much for taking the time to share such detailed feedback following your stay with us. We are pleased to hear that you enjoyed the comfort of the room, the quality of the bed, the in-room facilities, and the strong Wi-Fi connection. It is also a pleasure to know that our breakfast offering stood out positively, as this is an area we take great pride in. At the same time, I sincerely regret that several issues detracted from your overall experience. Your comments regarding the room temperature are particularly concerning, especially given the winter conditions during your stay. A room should be comfortable upon arrival, and waiting an extended period for the temperature to adjust is certainly not acceptable. This matter has been shared with our Engineering team for further review. We also apologize for the inconvenience caused by the shower leakage and for the housekeeping service not being completed by the time you returned to your room. These are fundamental aspects of the guest experience, and we fully understand your expectation that they be managed seamlessly in a hotel of our calibre. Your feedback has been addressed with the relevant department heads, as recurring comments are taken very seriously and guide our improvement efforts. While some preferences may vary from guest to guest, operational consistency and comfort should never be compromised, and we regret that this was not your experience on this occasion. Thank you as well for your kind words about Tallinn — it truly is a wonderful destination. We genuinely hope you will consider giving us another opportunity in the future to restore your confidence and provide you with a stay that fully reflects the standards and comfort you should expect from Swissôtel Tallinn. Kind regards, Roxana Gheorghe General Manager Swissôtel Tallinn

Примечание: отзывы клиентов 3.0/5

Dmitry V. Семьи - Проверенные отзывы - ALL

Объясните пожалуйста, как в таком огромном отеле иметь мини, мини, мини СПА? И как всем желающим там комфортно разместиться, отдохнуть, и пооучить расслабление? ПОЗОР!

What an amazing hotel!!

Примечание: Tripadvisor 5.0/5

Gary M Реальные отзывы TripAdvisor

Firstly, Can I just say that we had a fabulous time in Tallinn and the stay at the Swissotel was fantastic. We had a room on the 26th floor which had a fabulous view of the city and the Harbour, amazing!! The location of the hotel was excellent. A short walk to restaurants and the old town. The room was large & airy and the bathroom was huge, a great shower, beautiful tiles and the bath was large & oval with hot water a plenty. We enjoyed the spa and swimming pool. We had a number of drinks in the Horizon bar on the 30th floor which had amazing views. The breakfast’s were out of this world. We tried to eat healthy with the cereals, fruit etc, however we were always drawn to the cooked breakfast. A great choice of food for everyone. Taxi from the airport was 11 euro’s whereas the return via Uber was only 6 euro’s. Finally, the overall hotel experience was of a warm and cosy feeling and the staff made our stay the more enjoyable.

Dear Gary M, Thank you so much for your wonderful review and for awarding us a perfect score. We are truly delighted to read that you had such a fantastic stay with us and that your time in Tallinn was so memorable. It is a pleasure to know that you enjoyed your room on the 26th floor and the breathtaking views over the city and the harbour, as well as the spacious room and bathroom. We are also very happy that you were able to relax in our spa and swimming pool and that your visits to the Horisont Bar on the 30th floor added to your experience with its stunning views. Your kind words about our breakfast offering are especially appreciated, and we are delighted to hear that the variety and quality stood out for you. Most of all, thank you for highlighting the warm and cosy atmosphere of the hotel and the dedication of our team — your recognition means a great deal to us. It was truly our pleasure to host you, and we very much look forward to welcoming you back to Swissôtel Tallinn on your next visit. Warm regards, Roxana Gheorghe General Manager Swissôtel Tallinn

If you thinking of another hotell, read this!

Примечание: Tripadvisor 3.0/5

Damir B Реальные отзывы TripAdvisor

Okay, let me start by saying that the hotel is well located and our overall experience has been good. But five stars? Maybe if you’re not used to what five-star hotels look like in the rest of Europe, the US, or Dubai. I would rate this one around 3.5–4 stars, not 5. I do understand that the facilities contribute to the star rating. Food: 4/5 Service: 4/5 Room: 3/5 Gym: 2/5 Spa: 3/5 The hotel is older, worn, and simply doesn’t live up to a five-star standard. I am happy to pay for a good feeling, but this hotel is to expensive for what you get..

Dear ElGeneralissimus, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed our location and that your overall experience was positive. At the same time, we are truly sorry that the hotel did not meet your expectations in terms of facilities and perceived five-star standards. Your candid assessment of the rooms, gym, spa, and overall condition is appreciated. We understand your comments regarding value for money and the importance of ensuring that both the product and service align fully with guest expectations. Your feedback helps guide our ongoing improvement and refresh initiatives, which are continuously being reviewed to maintain and elevate our standards. Thank you once again for your honest input. We hope to have the opportunity to welcome you back in the future and provide an experience that better matches your expectations. Warm regards, Roxana Gheorghe General Manager Swissôtel Tallinn

Nice hotel

Примечание: Tripadvisor 4.0/5

kristas364 Реальные отзывы TripAdvisor

Rooms were spacious but the milkglass between toilet and room was not good. Beautiful city view. Service was friendly. Breakfast was ok, but would been better if warm dishes would been warmer.

Dear Krista S, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the spacious room, beautiful city view, and the friendly service from our team. Thank you as well for your constructive comments. Your observations are very valuable to us, and we have shared them with our housekeeping and culinary teams to review and improve these aspects of the guest experience. We truly appreciate your input and hope to have the opportunity to welcome you back for an even better stay. Warm regards, Roxana Gheorghe General Manager Swissôtel Tallinn

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Другие интернет-пользователи оценили наш отель

  • 659 Отзывов 9.3/10 Расположение
  • 1 627 Отзывов 8.6/10 Номер
  • 1 268 Отзывов 8.5/10 Сервис
  • 12 Отзывов 7.6/10 Интернет
  • 966 Отзывов 8.9/10 Завтрак
  • 449 Отзывов 8.3/10 Чистота
  • 407 Отзывов 8.6/10 Атмосфера
  • 351 Отзывов 8.3/10 Удобства

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