South Palms Resort and Spa Panglao - MGallery Collection
Boutique hotels with personality for a remarkable travel experience
South Palms Resort and Spa Panglao - MGallery Collection hotel in the Philippines captures the spirit of tropical island beauty. Set on a pristine private beach, our luxury hotel on Panglao Island in Bohol combines boutique elegance with more sustainable initiatives. Enjoy farm-to-table dining, sensory spa treatments and cultural experiences rooted in Boholano traditions. With its tranquil natural setting, lower-impact ethos and personalised service, it's an immersive retreat for meaningful escapes.
In the south of Panglao Island, our Philippines beach hotel is dotted with coconut palms and backed by tropical hills. The buildings reflect traditional architecture, using locally sourced materials that blend seamlessly with the lush, natural surrounds. Inspired by the local Sirenna legend, our resort combines comfort with cultural depth. Enjoy reef snorkelling, a nearby shipwreck and South Farm's hands-on activities like animal feeding and workshops, learning about more sustainable island living.
We're just five minutes from Bohol-Panglao International Airport and 20 minutes from Panglao ferry port. Another way to reach our five-star Panglao hotel is to fly via Cebu, allowing you to experience an additional island during your trip.
Welcome to South Palms Resort and Spa Panglao - MGallery, where every detail reflects the soul of our wonderful island. We invite you to feel at home on our private beach, savour organic flavours and experience the personal warmth of Filipino hospitality.
Danish Khan, Hotel Management
Hotel extras
Bespoke luxury with Filipino charm and signature MGallery style
Peaceful, uncrowded white-sand beach for true relaxation
Lower-impact stays with fresh farm-to-table island dining
Authentic Boholano culture, stories and traditions await
South Farm nature experiences and family-friendly activities
Our accommodation(s)
Book this hotel
Page 1 out of 4, Room 1 :
SUPERIOR ROOM, 1 King Bed, Nature View
, Room 2 :
SUPERIOR ROOM, 2 Double Beds, Nature View
Room
SUPERIOR ROOM, 1 King Bed, Nature View
Photo out of - SUPERIOR ROOM, 1 King Bed, Nature View
Your 48-sqm Superior Room offers a king bed, cosy lounge and a private balcony with lush nature views. Filipino design and bespoke handcrafted touches create a serene second-floor sanctuary that inspires calm and connection with beautiful Panglao Island.
Photo out of - SUPERIOR ROOM, 2 Double Beds, Nature View
Sit back and unwind in your second-floor Superior Room with two double beds, nature views and a balcony for peaceful mornings. Handcrafted décor and organic textures offer a relaxed retreat for families or friends, immersed in the island's natural beauty.
Photo out of - SUPERIOR ROOM, 1 King size bed, Ocean View
Wake up to breathtaking ocean views in this Superior Room with a king bed, comfy lounge and private balcony, located on the second floor. Warm wood tones, natural lighting and elegant Filipino design create a tranquil space infused with modern luxury.
Photo out of - Superior Room, 2 Double Beds, Ocean View
With two double beds and sweeping sea views, your Superior Room offers an elegant second-floor stay. Feel the warm ocean breeze from your private balcony, as natural textures and traditional Boholano crafts evoke the effortless calm of coastal living.
Photo out of - DELUXE ROOM, 1 King Bed, Pool Access, Nature View
Relax in your ground-floor Deluxe Room with king bed and stylish lounge area, just steps from the pool. Surrounded by tropical greenery, it features natural tones and island-inspired décor for a seamless flow between indoor comfort and outdoor freshness.
DELUXE ROOM, 2 Double Beds, Pool Access, Nature View
Photo out of - DELUXE ROOM, 2 Double Beds, Pool Access, Nature View
Your Deluxe Room with two double beds and a spacious lounge enjoys ground-floor pool access and tranquil garden views. Earthy materials and a Boholano-inspired design bring natural beauty and comfort together in one bright, refreshing space.
DELUXE ROOM, 1 King size bed, Sea View, Pool Access
Photo out of - DELUXE ROOM, 1 King size bed, Sea View, Pool Access
Step directly from your ground-floor terrace to the pool, surrounded by lush nature, with views of the ocean beyond. Your Deluxe Room hideaway features a king bed and spacious lounge with earthy textures and spa-inspired touches, inviting pure relaxation.
Deluxe Room, 2 Double Beds, Pool Access, Ocean View
Photo out of - Deluxe Room, 2 Double Beds, Pool Access, Ocean View
Enjoy stunning sea views and poolside living in this ground-floor Deluxe Room with two single beds. Inspired by island architecture, the airy lounge and private terrace offer an idyllic indoor-outdoor space your personal sanctuary for relaxation.
Photo out of - JUNIOR SUITE, 2 Double Beds, Private Plunge Pool
Your spacious Junior Suite offers two double beds and a private plunge pool for laid-back island luxury. Bathed in soft light and decorated with local crafts, it's an inviting ground-floor retreat for families or friends seeking calm surrounded by nature.
JUNIOR SUITE, 1 King Bed, Ocean View, Private Plunge Pool
Photo out of - JUNIOR SUITE, 1 King Bed, Ocean View, Private Plunge Pool
Soak up the panoramic ocean views as you relax by your private plunge pool. This second-floor Junior Suite features a king bed, an elegant Filipino-style living space and a sunlit balcony that invites deep rest and moments of inspiration above the waves.
This beach-access Suite Room is a sanctuary of barefoot luxury. Relax in a spacious living area with a king bed and handcrafted decor, just a stone's throw from the sea.
Feel soothed by the sound of gently lapping waves as you drift off to sleep in your spacious Suite Room with two double beds. This Suite Room with beach access retreat is a light-filled and idyllic space for tropical island living.
Photo out of - DIWATA SUITE, 1 King Bed, Oceanfront View
Feel connected to the sea in your luxurious Diwatas Suite, as warm breezes and golden light combine to create a deeply restful space. A sumptuous king bed, airy living space and elegant décor inspired by the Diwatas myth complete your oceanfront haven.
Photo out of - Diwata Suite, 2 Double Beds, Oceanfront View
Oceanfront and unforgettable, this Diwata Suite offers uninterrupted sea views from your private haven. This double-bed suite with Filipino touches and the rhythm of the waves creates a peaceful retreat for a rejuvenating island stay.
Access:
15 km / 9.32 mi1 hrs
39 min walk / 40 min drive
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
100% Non Smoking Property
Room service
188 rooms
4 rooms for people with reduced mobility
4 connecting rooms
188 non-smoking rooms
3 floors
Languages spoken at the hotel
Reduced mobility Facilities
100% Non Smoking Property
Laundry / Valet Services
Dry cleaning / Ironing
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
Air conditioning
Air Conditioning
Concierge
Concierge
Porter
Porter
Pets
Pets not allowed
Catering
3 Restaurants
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Family
Services for children
Outdoor playground for children
Well-being
Pool
Outside
On site
Fitness
On site
Sports and leisure
Kayaking
Additional charge
On site
Kayaking
Additional charge
Nearby
Snorkelling/Scuba diving center
Additional charge
On site
Private beach
Additional charge
On site
Scuba diving
Additional charge
On site
Water-skiing
Additional charge
Nearby
Snorkelling/Scuba diving center
Additional charge
Nearby
Water-skiing
Additional charge
On site
Boat excursions
Additional charge
Nearby
Boat excursions
Additional charge
On site
Private beach
Additional charge
Nearby
Scuba diving
Additional charge
Nearby
Page 1 out of 2, Restaurant 1 :
UMA
, Restaurant 2 :
MANJA
UMA
Photo out of - UMA
Ocean views and warm breezes set the stage at UMA, where farm-to-table dining celebrates the bounty of Boholano cuisine. Savour progressive Filipino dishes made with organic produce from our farm and the day's freshest catch a homage to land and sea.
Cooking style
Regional
Capacity
124
Accessibility
Accessible service
Barangay Tawala, Panglao Island, Bohol Province, 6340 Panglao, Philippines
Ocean views and warm breezes set the stage at UMA, where farm-to-table dining celebrates the bounty of Boholano cuisine. Savour progressive Filipino dishes made with organic produce from our farm and the day's freshest catch a homage to land and sea.
MANJA
Photo out of - MANJA
At Manja, big tables, playful design and a kids' garden with games provide a space for families to gather and unwind. With crowd-pleasing favourites like brick-oven pizzas, rotisserie chicken and tropical fruit mocktails, fun is always on the menu.
At Manja, big tables, playful design and a kids' garden with games provide a space for families to gather and unwind. With crowd-pleasing favourites like brick-oven pizzas, rotisserie chicken and tropical fruit mocktails, fun is always on the menu.
TIYA'S HOUSE
Photo out of - TIYA'S HOUSE
Step into Tiya's, where Panglao's rich heritage meets classic Filipino flavours. Perfect for private gatherings, our two upstairs event rooms offer a charming and intimate setting for shared meals, cocktail parties and celebrations by the sea.
Step into Tiya's, where Panglao's rich heritage meets classic Filipino flavours. Perfect for private gatherings, our two upstairs event rooms offer a charming and intimate setting for shared meals, cocktail parties and celebrations by the sea.
Breakfast
Photo out of - Breakfast
Awaken to the rhythm of the waves and energise with a tantalising buffet. From freshly baked pandesal breads to tropical fruits, chorizo de bohol and omelettes, each bite is a celebration of local flavour, with just-squeezed juices and aromatic coffee.
Buffet
The breakfast buffet offers a wide selection of tasty gourmet options to start the day from local Filipino specialties to International flavors
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Breakfast at UMA
Awaken to the rhythm of the waves and energise with a tantalising buffet. From freshly baked pandesal breads to tropical fruits, chorizo de bohol and omelettes, each bite is a celebration of local flavour, with just-squeezed juices and aromatic coffee.
Pool
Photo out of - Pool
Dive into our signature infinity pool overlooking the ocean. Our main pool offers the perfect escape with comfortable loungers and poolside service from Manja restaurant. Open daily from 6:00 AM to 10:00 PM.
Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Location
On site
Pool features
Outdoor pool
Overflowing pool
Natural water
At your disposal
Children Pool
Shower
Slides
Lifeguard
Access & Security
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
0.6 m /
2 ft
Pool Depth Max:
1.2 m /
4 ft
Dive into our signature infinity pool overlooking the ocean. Our main pool offers the perfect escape with comfortable loungers and poolside service from Manja restaurant. Open daily from 6:00 AM to 10:00 PM.
Fitness center
Photo out of - Fitness center
Keep your wellness routine going, even while you're away. Our modern fitness centre is here when you need a good workout, while yoga and pilates classes offer a gentler way to recharge. Or simply start your day with a swim or a barefoot walk by the sea.
Fitness
Additional charge
Keep your wellness routine going, even while you're away. Our modern fitness centre is here when you need a good workout, while yoga and pilates classes offer a gentler way to recharge. Or simply start your day with a swim or a barefoot walk by the sea.
Location
On site
Keep your wellness routine going, even while you're away. Our modern fitness centre is here when you need a good workout, while yoga and pilates classes offer a gentler way to recharge. Or simply start your day with a swim or a barefoot walk by the sea.
Lola's Sanctuary
Photo out of - Lola's Sanctuary
Additional charge
Take a moment to unwind at Panglao Spa, where soothing massages and treatments help you truly relax. Whether you prefer a cosy indoor sanctuary or a beachside cabana surrounded by lush greenery, let the island's natural scents and calm energy restore you.
Location
On site
Accessibility
Accessible service
Other informations
Access & security
Wheelchair access
Take a moment to unwind at Panglao Spa, where soothing massages and treatments help you truly relax. Whether you prefer a cosy indoor sanctuary or a beachside cabana surrounded by lush greenery, let the island's natural scents and calm energy restore you.
Celebrate your special day with an idyllic beach wedding in Panglao hosting up to 150 guests. Our Events Manager will help bring your vision to life with bespoke catering and thoughtful details, creating memories that linger long after the last dance.
Our events spaces and lush gardens offer the perfect wedding venue in the Philippines. Let us help you make your dream beach wedding come true.
Wedding co-ordinator
The sea breeze, golden sunsets and lush gardens set the stage for your dream island wedding. Whether it's an intimate ceremony or a grand celebration, our nature-inspired resort offers versatile wedding venues in the Philippines rich in Boholano charm.
Celebrate your special day with an idyllic beach wedding in Panglao hosting up to 150 guests. Our Events Manager will help bring your vision to life with bespoke catering and thoughtful details, creating memories that linger long after the last dance.
Really enjoyed the stay here! South farm is also very interesting.
Dear Our Valued Guest,
Thank you so much for your kind feedback. We are truly happy to know that you enjoyed your stay and appreciated the warm service from our Heartists.
We are also glad that you had the opportunity to experience South Farm. Your kind words mean a lot to our team and inspire us to continue creating meaningful experiences for our guests.
We look forward to welcoming you back to South Palms Resort and Spa Panglao – MGallery Collection.
Warm regards,
Guest Experience Manager
Customer review rating 5.0/5
Tito J. D.
Couples
-
Confirmed reviews ALL
Pools are superb.
Dear Our Valued Guest,
Thank you for taking the time to share your kind feedback with us. We are truly happy to know that you enjoyed your stay, especially our service, dining experiences, and pools.
Your kind words mean a lot to our Heartists and inspire us to continue creating warm and memorable experiences for our guests.
We look forward to welcoming you back to South Palms Resort and Spa Panglao – MGallery Collection for another wonderful stay.
Warm regards,
Guest Experience Manager
Customer review rating 4.0/5
Kyarah K. A. C.
Families
-
Confirmed reviews ALL
Relaxing and peaceful
Dear Our Valued Guest,
Thank you for taking the time to share your feedback with us. We are happy to know that you and your family had a relaxing and peaceful stay, and that you appreciated the warm service from our Heartists.
We also sincerely appreciate your helpful comments regarding the room cleanliness, bed arrangement, and complimentary coffee. Your observations are valuable and will help us improve the details of our guest experience and communication.
We are glad that our team was able to assist you promptly, and we hope to have the pleasure of welcoming you and your family back to South Palms Resort and Spa Panglao – MGallery Collection.
Warm regards,
Guest Experience Manager
Customer review rating 5.0/5
Iris D. G.
Families
-
Confirmed reviews ALL
Fully enjoyed our stay.
Dear Our Valued Guest,
Thank you for taking the time to share your kind words with us. We are truly happy to know that you had a relaxing and enjoyable stay.
Your kind feedback means a lot to our Heartists and inspires us to continue creating meaningful experiences for our guests.
We look forward to welcoming you back to South Palms Resort and Spa Panglao – MGallery Collection.
Warm regards,
Guest Experience Manager
Customer review rating 5.0/5
Mellissa W.
Couples
-
Confirmed reviews ALL
We stayed 2 weeks at this resort in the oceanfront room and our experience was excellent. The resort is beautiful and the room was spacious and clean. The staff were all attentive and very friendly.
Dear Our Valued Guest,
Thank you so much for your kind words and for taking the time to share your experience with us. We are truly happy to know that you enjoyed our beautiful surroundings, comfortable accommodations, and the warm service of our Heartists.
Your appreciation means a lot to our team and encourages us to continue creating meaningful and memorable stays for our guests.
We hope to have the pleasure of welcoming you back to South Palms Resort and Spa Pnaglao-Mgallery Collection for another relaxing and wonderful stay.
Warm regards,
Guest Experience Manager
Dear Our Valued Guest,
Thank you so much for your kind feedback. We are truly happy to know that you enjoyed your stay and appreciated the warm service from our Heartists.
We are also glad that you had the opportunity to experience South Farm. Your kind words mean a lot to our team and inspire us to continue creating meaningful experiences for our guests.
We look forward to welcoming you back to South Palms Resort and Spa Panglao – MGallery Collection.
Warm regards,
Guest Experience Manager
Customer review rating 5.0/5
Tito J. D.
Couples
-
Confirmed reviews ALL
Pools are superb.
Dear Our Valued Guest,
Thank you for taking the time to share your kind feedback with us. We are truly happy to know that you enjoyed your stay, especially our service, dining experiences, and pools.
Your kind words mean a lot to our Heartists and inspire us to continue creating warm and memorable experiences for our guests.
We look forward to welcoming you back to South Palms Resort and Spa Panglao – MGallery Collection for another wonderful stay.
Warm regards,
Guest Experience Manager
Customer review rating 4.0/5
Kyarah K. A. C.
Families
-
Confirmed reviews ALL
Relaxing and peaceful
Dear Our Valued Guest,
Thank you for taking the time to share your feedback with us. We are happy to know that you and your family had a relaxing and peaceful stay, and that you appreciated the warm service from our Heartists.
We also sincerely appreciate your helpful comments regarding the room cleanliness, bed arrangement, and complimentary coffee. Your observations are valuable and will help us improve the details of our guest experience and communication.
We are glad that our team was able to assist you promptly, and we hope to have the pleasure of welcoming you and your family back to South Palms Resort and Spa Panglao – MGallery Collection.
Warm regards,
Guest Experience Manager
Customer review rating 5.0/5
Iris D. G.
Families
-
Confirmed reviews ALL
Fully enjoyed our stay.
Dear Our Valued Guest,
Thank you for taking the time to share your kind words with us. We are truly happy to know that you had a relaxing and enjoyable stay.
Your kind feedback means a lot to our Heartists and inspires us to continue creating meaningful experiences for our guests.
We look forward to welcoming you back to South Palms Resort and Spa Panglao – MGallery Collection.
Warm regards,
Guest Experience Manager
Customer review rating 5.0/5
Mellissa W.
Couples
-
Confirmed reviews ALL
We stayed 2 weeks at this resort in the oceanfront room and our experience was excellent. The resort is beautiful and the room was spacious and clean. The staff were all attentive and very friendly.
Dear Our Valued Guest,
Thank you so much for your kind words and for taking the time to share your experience with us. We are truly happy to know that you enjoyed our beautiful surroundings, comfortable accommodations, and the warm service of our Heartists.
Your appreciation means a lot to our team and encourages us to continue creating meaningful and memorable stays for our guests.
We hope to have the pleasure of welcoming you back to South Palms Resort and Spa Pnaglao-Mgallery Collection for another relaxing and wonderful stay.
Warm regards,
Guest Experience Manager
Customer review rating 4.5/5
Honeylee C.
Couples
-
Confirmed reviews ALL
We had an incredible stay at this resort! The ambiance is stunning, serene, and truly feels like a luxury getaway. The facilities are top-notch, exceptionally well-maintained, and the staff went above and beyond to make us feel welcome—their warm hospitality really made our trip special. A major highlight for us was the special couple's dinner with staff singing live, which added such a memorable, romantic touch to our stay.
The only minor drawback is the beach area. Due to muddy sea grass during low tides, the shore isn't really ideal for swimming. However, the rest of the resort features, beautiful pools, and overall atmosphere more than make up for it. Highly recommended if you're looking to relax and enjoy a high-end retreat!
Dear Our Valued Guest,
Thank you so much for sharing your wonderful experience with us. We are truly delighted to know that you enjoyed the serene atmosphere, well-maintained facilities, and the warm hospitality of our Heartists.
It is especially heartwarming to hear that the special couple’s dinner and live singing became one of the memorable moments of your stay. We are grateful that our team could add a little extra magic to your celebration.
We also appreciate your honest feedback about the beach during low tide. We understand that the natural sea grass and changing tides can affect the swimming experience, and we truly appreciate your understanding of this natural feature of our beachfront.
Thank you once again for recommending South Palms. We hope to have the pleasure of welcoming you back for another relaxing and memorable escape.
Warm regards,
Guest Experience Manager
Customer review rating 4.5/5
Carl D. V.
Couples
-
Confirmed reviews ALL
My partner and I recently celebrated our anniversary at South Palms Resort in Panglao, and it was an absolutely unforgettable experience. The hospitality was so incredible that we actually shared a teary farewell when it was time to leave. The staff truly made us feel like family.
The resort itself is a tropical paradise. We spent our days perfectly balancing relaxation and exploration. Lounging by the pool, swaying in the hammocks, enjoying the stunning beach, and taking beautiful, peaceful strolls down the Sirena walk. Every corner of the property is designed for relaxation.
The culinary experiences were a major highlight of our trip. We enjoyed a fantastic Filipino dinner at Uma restaurant and a wonderful lunch at the Mannja international restaurant. The team made our celebration so special by surprising us with a lovely welcome anniversary cake. However, the farewell dessert, a phenomenal chocolate selection paired with wine, was truly out of this world and a perfect end to our stay.
The resort comes alive in the most spectacular way at night. The 6 PM parade with the lighting of the fire was a magical daily ritual. We were captivated by the thrilling fire dance and the beautiful Gasa dance, enjoying great drinks while watching some incredibly talented dancers perform.
What truly sets South Palms apart is the people. A very special thank you to the manager, Andrea, for running such a flawless, welcoming operation. We also want to give a massive shoutout to the staff who made our trip so personal and memorable: Josh (I think he was an on-call, former ojt), Chris and Michelle at Uma restaurant for the wonderful dining service; Cindy and Joveana at Sirena; and Bryan at the Concierge desk, who provided us with absolutely travel suggestions.
Thank you to the entire team at South Palms for the phenomenal service, the beautiful food, and the lifelong memories. We cannot recommend this resort highly enough and are already dreaming of our return!
Dear Our Valued Guest,
Thank you so much for sharing your wonderful experience with us. We are truly happy to know that you and your partner had a memorable anniversary getaway and that our Heartists helped make your celebration extra special.
It means a lot to hear that you felt welcomed and cared for during your stay. We are also grateful for your kind words about Uma, Manja, our evening entertainment, and the little touches prepared for your anniversary.
Thank you for recognizing Andrea, Josh, Chris, Michelle, Cindy, Joveana, and Bryan by name. We will be happy to share your kind words with them. Your appreciation means so much to our team and inspires us to continue creating genuine and meaningful experiences for our guests.
Thank you once again for recommending us. We hope to welcome you and your partner back to South Palms for another beautiful stay and more memories to cherish.
Warm regards,
Guest Experience Manager
Customer review rating 5.0/5
Daniel L.
Solo
-
Confirmed reviews ALL
Amazing resort and would recommended highly to anybody
Dear Valued Guest,
Thank you very much for taking the time to share your kind feedback about your experience with us. We are truly happy to know that you enjoyed our facilities and services.
Your kind words and recommendation mean a lot to our team. We sincerely appreciate your support and are grateful that you chose to stay with us.
We hope to have the pleasure of welcoming you back to South Palms Resort & Spa Panglao and creating another meaningful experience for you.
Warm Regards,
Guest Experience Manager
Customer review rating 5.0/5
Dessa C. S.
Friends
-
Confirmed reviews ALL
The resort is spectacular. The room is spacious. The bathroom is sleek and immaculate. The staff are hospitable and helpful. The best part is it’s away from the hustle and bustle of Alona Beach.
Dear Valued Guest,
Thank you for sharing your kind words about your recent stay at South Palms Resort and Spa Panglao. We are delighted to know that you enjoyed the spacious accommodations, well-maintained bathrooms, and the warm service of our dedicated Heartists.
It is wonderful to hear that you appreciated the peaceful and relaxing atmosphere, offering a tranquil escape from the busier areas. Your kind feedback is truly appreciated and serves as encouragement to our team to continue creating meaningful and comfortable experiences for our guests.
We look forward to welcoming you back for another relaxing and memorable stay.
Warm Regards,
Guest Experience Manager
Customer review rating 4.5/5
Maria C. E.
Families
-
Confirmed reviews ALL
Staff were courteous, amenities are great and new. Nice activities within the resort.
Dear Valued Guest,
Thank you very much for taking the time to share your kind feedback about your recent stay at South Palms Resort & Spa Panglao – MGallery Collection. We are truly delighted to hear that you found our Heartists attentive and enjoyed the amenities and activities throughout the resort.
Your kind feedback means a great deal to us and inspires our team to continue providing warm and thoughtful service to every guest.
Thank you once again for choosing to stay with us. We look forward to welcoming you back for another memorable experience.
Warm Regards,
Guest Experience Manager
Customer review rating 3.5/5
Nicodemus E.
Business
-
Confirmed reviews ALL
Nice place and comfortable to stay.
Personnel are very accommodating.
Dear Valued Guest,
Warm greetings from the idyllic shores of Panglao.
Thank you for choosing South Palms Panglao MGallery and for taking the time to share your feedback through our TrustYou survey. We truly appreciate your time.
Please know that your experience directly informs how we continue to refine our services and facilities, our beachfront included. Ours is a natural shoreline, and as with many pristine coastal environments, the presence of sea urchins is a year-round occurrence for us. We're mindful of this and continually explore thoughtful ways to enhance comfort along the beach without compromising the very nature that makes it beautiful.
Above all, please be assured that every insight you've shared brings us closer to the kind of memorable, meaningful stay we hope to offer you again. Looking forward to welcoming you back to our shores.
Warm Regards,
Guest Experience Manager
Customer review rating 4.5/5
Irene A.
Business
-
Confirmed reviews ALL
Great staff, responsive, accommodating service.
Exvellent choice as always
Dear Valued Guest,
Thank you very much for taking the time to share your kind feedback about your recent stay at South Palms Resort & Spa Panglao – MGallery Collection. We are delighted to know that you had a wonderful experience and appreciated the warm, responsive, and accommodating service of our Heartists.
Your kind words mean a great deal to our team and inspire us to continue providing genuine and thoughtful service to every guest.
Thank you once again for your feedback. We look forward to welcoming you back for another memorable stay.
Warm Regards,
Guest Experience Manager
Customer review rating 4.0/5
Jomalyn S. G.
Families
-
Confirmed reviews ALL
The stay was great overall, and the amenities were top-tier. The buggy drivers and staff were friendly, warm, and accommodating throughout our visit.
That said, we found some of the rules to be a little too strict at times—to the point where it occasionally felt a bit overwhelming. We understand and appreciate the exclusivity the resort aims to maintain, and we genuinely enjoyed that aspect of our stay. However, receiving a call to our room 30-40 minutes more or less after we had settled in to remind us that our visitors (my sister, who lives in Panglao) were not allowed in the room felt a little unnecessary. It was a very hot day, and we had only just arrived and were catching our breath. It wasn’t as though they were planning to stay long or spend the night.
Similarly, because of the scorching weather, we felt that allowing swimming shoes in the kids’ pool/play area could be considered depending on the conditions. Some rules may benefit from a bit of flexibility when guest comfort and safety are concerned.
We also would have appreciated it if the security staff had first checked with the front desk before approaching us about our drone. We had already secured the permit upon check in and being asked before they verified that information disrupted the moment and fun. We completely understand the importance of following resort policies, but perhaps a little more coordination could help avoid unnecessary interruptions.
Pls don’t get us wrong—we respect the rules and truly enjoyed our stay. We’re simply suggesting a slightly more relaxed approach in certain situations, as guests are there to unwind, relax, and de-stress.
On a more positive note, I would like to commend the buggy drivers, especially "JL", who was exceptionally warm and welcoming. He made us feel at home from the moment we arrived. Employees like him are true assets to any business. Everyone was also warm overall.
We would also like to recognize the staff at Uma Restaurant, who went the extra mile to help us with a chocolate shake request for the kids, as well as the team at Manja Restaurant, whose attentiveness and thoughtful gesture of offering chocolate drinks for the children were greatly appreciated.
We visited to celebrate one of my children’s birthdays, and the welcome treat prepared in the room as requested made her feel very special on her day. She absolutely loved it, and we are grateful for that thoughtful touch.
We also loved and enjoyed the Sirenna Ritual. That ritual was like a personal touch that will make us remember your hotel everytime we see a mermaid.
Overall, the staff, pools, and accommodations were excellent and, in our experience, better than many other hotels and resorts we have visited in Panglao. While we hope there can be a little more flexibility with some policies, we thoroughly enjoyed our stay and will very likely be back again in the future.
Dear Valued Guest,
Thank you very much for taking the time to share such a thoughtful and detailed review of your stay at South Palms Resort & Spa Panglao – MGallery Collection.
We are truly delighted to know that you enjoyed our accommodations, pools, amenities, and the warm service of our Heartists. Your kind recognition of JL and the teams at Uma and Manja Restaurants will certainly be shared with them. We are also happy to know that the birthday welcome treat and Sirena Ritual made your family’s stay even more special.
We sincerely appreciate your honest feedback regarding our policies, visitor guidelines, swimming shoes, and drone coordination. We understand your point about balancing our standards with guest comfort, and we will share your comments with the concerned teams for their consideration and better coordination.
Thank you once again for your kind words and valuable suggestions. It was a pleasure to be part of your family’s celebration, and we truly hope to welcome you back for another memorable stay.
Warm Regards,
Guest Experience Manager
Customer review rating 5.0/5
Zhijia S.
Friends
-
Confirmed reviews ALL
Thanks to the Director of Rooms Conrad, took very good care of us!
Dear Valued Guest,
Thank you very much for taking the time to share your kind words and for recognizing the efforts of our Director of Rooms, Conrad. We are truly delighted to know that his genuine care and service contributed to making your stay at South Palms Resort & Spa Panglao – MGallery Collection a memorable one.
Your appreciation means a great deal to Conrad and to the entire team. We sincerely value your feedback and look forward to welcoming you back for another wonderful stay.
Warm Regards,
Guest Experience Manager
Customer review rating 4.5/5
John D. B.
Couples
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Confirmed reviews ALL
First of all, the hospitality was superb. I want to thank the management for making my boyfriend’s birthday extra special—he truly appreciated it.
The food was also spectacular. Having lived in Japan, I can confidently say the chasiu sinigang was superb, and we really enjoyed the risotto as well.
As for the amenities, everything was great. Even though we didn't include the pool in our reservation, just seeing it was lovely. The room was very nice, and we actually preferred the separate layout for the toilet and bath. My boyfriend is Japanese, so he was a bit surprised by the manual bidet!
We also really enjoyed South Farms. However, I do want to point out that some of the animals seem to need special attention. One of the cats appeared sick, and given the heat, I hope they are all kept well-hydrated.
Thank you as well for the Polaroid picture and the small token we received at checkout. Unfortunately, we weren't able to use the 30-minute paddle activity. I would have loved to switch it for something else, but I couldn't find an activity of similar value in your catalog. Perhaps we can try it next time!
Dear Valued Guest,
Thank you very much for sharing your thoughtful feedback about your stay at South Palms Resort & Spa Panglao – MGallery Collection. We are delighted to know that you enjoyed the birthday celebration, dining experience, room, and amenities.
We also sincerely appreciate your feedback regarding the care of the animals at South Farms and the paddle activity. We will share your comments with the concerned teams for their attention and consideration.
It was our pleasure to be part of your special celebration. We look forward to welcoming you both back for another memorable escape.
Warm Regards,
Guest Experience Manager
Customer review rating 4.0/5
Stefano M.
Couples
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Confirmed reviews ALL
Some of the staff were simply exceptional! Exactly what you need in a luxury result and for a relaxing vacation hassle free. Rommel - Uma restaurant - made our breakfast experience exceptional. Kathleen - Manja restaurant - the pearl of the restaurant. She really knew how how take care of us. We only went back there for her, and for the delicious food the chef prepared. Christian - Pool Bar- genuine, carine and really guest oriented! Kristian - a true gentlemen at concierge. Discrete, gentle, courteous and smiling at all times with the right attitude. Mario driver for our day your - Mario was simply a pleasure to spend time with. We enjoyed the your and his insights on what to visit. The room was amazing !
We had issues with HK. Our room was not clean for the daily cleaning by 3.30pm when we came back from the tour. On top of that we got locked out in our plunge pool by the houseeelpiny staff. Thank god we had the phone with us and we were able to re enter the room by calling the concierge. Conrad (RDM) was the only person that really apologised genuinely and like you do in luxury. He didn’t offer free staff (that’s not luxury!), bravo! Sometimes a word means more than many free things!
Dear Valued Guest,
Thank you very much for sharing such thoughtful and detailed feedback about your stay at South Palms Resort & Spa Panglao – MGallery Collection.
We are truly delighted to know that Rommel, Kathleen, Christian, Kristian, and Mario each made your experience more special through their warm, genuine, and attentive service. Your kind recognition will certainly be shared with them and the respective teams.
We also appreciate your honest feedback regarding the housekeeping experience and the incident at the plunge pool. We sincerely regret the inconvenience and concern this caused. Your comments will be shared with the concerned team for proper attention and follow-up.
We are grateful as well for your kind words about Conrad and for recognizing the importance of a sincere apology and genuine care. This is a meaningful reminder to us of the value of thoughtful service.
Thank you once again for your trust and for sharing your experience with us. We hope to have the pleasure of welcoming you back for another relaxing and memorable stay.
Warm Regards,
Guest Experience Manager
Customer review rating 5.0/5
Ivy J.
Couples
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Confirmed reviews ALL
The staff gave me a very personalized check in experience which set the tone for my stay at the property. Everywhere I went within the resort I was always being greeted by my name. They took great care of my girlfriend and I and gave us a going away gift in addition to our check in experience. The resort itself is new, luxurious, and artistic with its indigenous theme. Additionally the pool was a perfect temperature and this was probably the most swimming ive done at a hotel pool in years. I hope to come back in the near future.
Dear Valued Guest,
Thank you very much for sharing your wonderful feedback. We are happy to know that you enjoyed your stay and felt welcomed and well cared for by our team.
It is lovely to hear that you appreciated our personalized service, the beauty of South Palms MGallery, and our pool and surroundings.
Your kind words mean a lot to our team and inspire us to continue creating memorable experiences for our guests.
We look forward to welcoming you back in the future.
Best Regards,
Guest Experience Manager
Customer review rating 5.0/5
Mark A. C.
Solo
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Confirmed reviews ALL
This is my 3rd stay in the resort this year. Good thing they continue to note the issues I raised before and the service just keeps getting better. They also expanded the restaurant menu and did not disappoint. Still waiting for the complementary night 😅😅. But cwan’t wait for my next stay.
Dear Valued Guest,
Thank you very much for returning to South Palms Resort & Spa Panglao – MGallery Collection for your third stay this year. We truly appreciate your continued trust and are delighted to know that you have noticed the improvements and that our team has been attentive to your previous feedback.
We are also happy to hear that you enjoyed our expanded restaurant menu. Your kind words encourage us to keep improving and creating better experiences for our returning guests.
As for the complimentary night, we truly appreciate your patience and your good humor! 😄 We look forward to welcoming you back again soon and making your next stay even more memorable.
Warm Regards,
Guest Experience Manager
Customer review rating 5.0/5
Nikita G.
Families
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Confirmed reviews ALL
Staying at South Palms was the best decision for our short trip to Bohol. Beautiful grounds, exceptionally well trained and courteous staff.
Dear Valued Guest,
Thank you very much for taking the time to share your kind feedback about your recent stay at South Palms Resort & Spa Panglao – MGallery Collection. We are delighted to know that you enjoyed our beautiful surroundings and the warm service provided by our Heartists.
Your kind words are truly appreciated and inspire us to continue creating genuine and memorable experiences for our guests.
We hope to have the pleasure of welcoming you back again in the future.
Warm Regards,
Guest Experience Manager
Customer review rating 3.5/5
Julie A. L. S.
Friends
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Confirmed reviews ALL
From the very start whoever is your manager or how many they are - they were not communicating. Their prices are different from each other.
The moment we got in we were in awe with the room. Until we opened the amenities! There were 2 of us in this booking how come there is only 1 coffee drip! As well as when we opened the bathroom amenities 1 toothbrush/toothpaste…1 shower cap, everything is 1. Same as on the otherside.
If your aim is to become 5⭐️ then u should not be stingy especially that tourist have dwindled down by 40% from previous year because of economic situation.
Your spa price was way too expensive. You have a beautiful space you should want to contain all your customers inside by preventing them to go out. Imagine From P4800 - P6000!!! If your price are good like us because your price are way too expensive then we opted to go out for a massage in Koi spa! They offer pick up…now that is a good service so because we were out then after our massage we went to have dinner outside that could have been another income for you.
I used to be a marketing strategist here in the USA and that is how I know this things. I have traveled to almost 70 countries. Can you imagine…that was a lost to you. There were 4 of us. All of us had a massage outside then we paid P5k for dinner. We paid P1100 for a massage outside you could have price it to up to P2k!
Your fruits are practically the same everyday. But I must give it to you that when we asked for tapa that - that was not in the menu but as long as it is available in the kitchen you were willing to serve it. For now that is what I could think of.
Dear Valued Guest,
Thank you for taking the time to share your detailed and candid feedback following your recent stay with us.
We are pleased to know that you were impressed with the room and appreciated our team’s flexibility in accommodating your request for tapa. We truly value these positive comments.
We also appreciate your observations regarding team communication, pricing consistency, in-room amenities, Lola’s Spa offerings, and our breakfast selection. Your feedback has been shared with the concerned teams for review and improvement, particularly in ensuring consistency and creating more attractive guest offerings.
With your extensive travel experience, we greatly value your perspective and the insights you have shared with us. Thank you for helping us identify opportunities to further enhance the guest experience.
We hope to welcome you back to South Palms MGallery and provide an even more memorable stay.
Warm Regards,
Guest Experience Manager
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Frequently asked questions
South Palms Resort and Spa Panglao - MGallery Collection is located at Barangay Tawala, Panglao Island, Bohol Province, 6340 Panglao, Philippines. We are situated on a pristine private beach, just a five-minute drive from Bohol-Panglao International Airport and 20 minutes from the Panglao ferry port. Guests can also reach us via a 40-minute drive from the Tagbilaran ferry terminal.
South Palms Resort and Spa Panglao - MGallery Collection offers a variety of elegant accommodations:
Superior Room, 1 King Bed, Nature View
Superior Room, 2 Double Beds, Nature View
Superior Room, 1 King size bed, Ocean View
Superior Room, 2 Double Beds, Ocean View
Deluxe Room, 1 King Bed, Pool Access, Nature View
Deluxe Room, 2 Double Beds, Pool Access, Nature View
Deluxe Room, 1 King size bed, Sea View, Pool Access
Deluxe Room, 2 Double Beds, Pool Access, Ocean View
Junior Suite, 2 Double Beds, Private Plunge Pool
Junior Suite, 1 King Bed, Ocean View, Private Plunge Pool
Suite, 1 King Bed, Beach Access
Suite, 2 Double Beds, Beach Access
Diwata Suite, 1 King Bed, Oceanfront View
Diwata Suite, 2 Double Beds, Oceanfront View
South Palms Resort and Spa Panglao - MGallery Collection provides a wide range of amenities to ensure a remarkable stay:
Free Wi-Fi and high-speed internet
Breakfast buffet at Uma
Air conditioning in all rooms
Satellite TV and Web TV
Wheelchair accessible facilities and rooms
Outdoor infinity pool and children's pool
Panglao Spa and modern Fitness center
Three restaurants: Uma, Manja, and Tiya's House
Concierge, porter, and room service
Laundry and dry cleaning services for an additional fee
Meeting room and wedding venues
Private beach and water sports like kayaking and scuba diving for an additional fee
South Palms Resort and Spa Panglao - MGallery Collection offers three distinct dining experiences:
Uma: Regional Boholano farm-to-table cuisine, open daily from 6:00 AM to 10:00 PM.
Manja: Mediterranean favorites like brick-oven pizzas and rotisserie chicken, featuring a kids' garden.
Tiya's House: Classic Filipino flavors in a heritage setting, ideal for private gatherings.
We also provide a daily breakfast buffet from 6:00 AM to 10:30 AM and 24-hour room service.
At South Palms Resort and Spa Panglao - MGallery Collection, check-in is available from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, South Palms Resort and Spa Panglao - MGallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for South Palms Resort and Spa Panglao - MGallery Collection using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are not allowed at South Palms Resort and Spa Panglao - MGallery Collection.
South Palms Resort and Spa Panglao - MGallery Collection features one meeting room with a surface of 100 square meters. This space can accommodate up to 50 guests in a seated arrangement. High-speed Wi-Fi is available to support your professional needs.
South Palms Resort and Spa Panglao - MGallery Collection is a beautiful venue for weddings and events, hosting up to 150 guests. We offer versatile spaces including lush gardens and beachfront settings, with a dedicated events manager to assist with bespoke catering and thoughtful details. Tiya's House also features two upstairs event rooms perfect for intimate private gatherings and cocktail parties.
South Palms Resort and Spa Panglao - MGallery Collection is a wheelchair accessible hotel featuring four rooms specifically designed for people with reduced mobility. Our facilities include accessible bathrooms with 32-inch wide doors and accessible services at our restaurants and Spa. We strive to provide a comfortable and inclusive environment for all our guests.
Yes, South Palms Resort and Spa Panglao - MGallery Collection allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
At South Palms Resort and Spa Panglao - MGallery Collection, the Panglao Spa offers a tranquil escape with soothing massages and sensory treatments rooted in Boholano traditions. You can choose between a cozy indoor sanctuary or a beachside cabana surrounded by lush greenery. The experience is designed to restore you using the island's natural scents and calm energy.
South Palms Resort and Spa Panglao - MGallery Collection supports business travelers with high-speed Wi-Fi throughout the property and a dedicated meeting room. Our rooms are equipped with data ports and comfortable lounge areas, while the breakfast buffet at Uma opens early at 6:00 AM to accommodate busy schedules. The resort's peaceful environment also provides a serene setting for focused work.
