South Palms Resort and Spa Panglao - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 508 reviews

Best price
guarantee
South Palms Resort and Spa Panglao - MGallery Collection - Image 1
South Palms Resort and Spa Panglao - MGallery Collection - Image 2
South Palms Resort and Spa Panglao - MGallery Collection - Image 3
South Palms Resort and Spa Panglao - MGallery Collection - Image 4
Barangay Tawala, Panglao Island, Bohol Province, 6340 PANGLAO, Philippines

Description

Hotel extras

  • Bespoke luxury with Filipino charm and signature MGallery style

  • Peaceful, uncrowded white-sand beach for true relaxation

  • Lower-impact stays with fresh farm-to-table island dining

  • Authentic Boholano culture, stories and traditions await

  • South Farm nature experiences and family-friendly activities

Our accommodation(s)

Hotel location

South Palms Resort and Spa Panglao - MGallery Collection

Barangay Tawala, Panglao Island, Bohol Province
6340 PANGLAO
Philippines

GPS:9.5525, 123.79805

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  508 reviews

Customer review rating 4.5/5

Janet B. Business - Confirmed reviews ALL

It's a great honor to be part of the team who stay in your place. Very satisfied with services we received.

Dear Janet B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you were satisfied with our services. It is always a pleasure to welcome you back on your next visit here in Bohol. Warm Regards, Guest Experience Manager

Customer review rating 4.5/5

Nestor C. A. Families - Confirmed reviews ALL

Service by staff is high-quality, from reception to room service to restaurants.

Dear Valued Guest, Thank you for your kind words regarding our team’s service. We are truly delighted to know that you experienced high-quality service across various areas of the resort. Your feedback is greatly appreciated and serves as a wonderful motivation for our team to continue delivering exceptional experiences to all our guests. On the other hand, please accept our sincere apologies for the inconvenience you encountered during your booking. We are, however, relieved to know that the matter was addressed accordingly. Rest assured that we will review this internally together with our Reservations team to ensure that such instances are prevented in the future. Thank you once again for sharing your valuable feedback. We look forward to welcoming you back for an even more seamless and memorable stay. Warm Regards, Guest Experience Manager

Customer review rating 0.5/5

Rio M. Friends - Confirmed reviews ALL

This was the worst stay I have ever experienced. At 2:24 PM in 2026MARCH24th, I ordered two mango juice at the pool bar and received it. At that time, I signed the receipt. By around 3:00 PM, I had already returned to my room. I initially thought the drink would be charged to my room, so I was about to leave without paying. However, on my way back to the room, a male staff member chased after me and told me I had not paid yet. I then paid by cash. He told me to wait for the change, so I followed him from the pathway back to the restaurant near the pool. After waiting a few minutes, he handed us the change in coins. During checkout, I was told that I had not paid for the mango juice. I clearly explained that I had already paid in cash to the staff member the previous day. The reception said they would confirm, and after making a phone call, they told me that the payment was confirmed and returned my deposit. However, while I was waiting for a taxi, a receptionist asked me if I had also ordered a watermelon juice. I never ordered such a drink. I do not understand why I am being accused of ordering something I did not order, especially after I already paid. Even worse, the next day after checkout, I was contacted again saying that my payment could not be confirmed. This is extremely unpleasant and unacceptable. You told me at checkout that everything was confirmed—what exactly did you confirm? This hotel continues to send me uncomfortable messages even after I have checked out. Do you have cameras? Where is the evidence that I did not pay in cash? Is there CCTV in the restaurant? The waiter clearly gave us the change. This is by far the worst hotel I have ever stayed at. I truly do not understand how this can be considered a 5-star hotel.

Dear Rio M., Thank you for sharing your experience with us. I sincerely apologize for the distress and inconvenience you encountered during your stay. It is our utmost priority to ensure a seamless experience for our guests, and I regret that we fell short in this instance. Regarding the misunderstanding with your payment for the mango juice, I understand how frustrating this must have been for you. Our team strives to maintain accurate records of all transactions, and I regret that this was not communicated effectively in your case. While we do have procedures in place for verifying payments, I understand that the follow-up regarding the watermelon juice added to your discomfort. Please be assured that your feedback will be reviewed with the team to enhance our service delivery. We appreciate your comments and take them seriously as we continuously strive to improve our guest experience. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your faith in our hospitality in the future. Warm Regards, Guest Experience Manager

Customer review rating 4.5/5

Sebastien R. M. B. Families - Confirmed reviews ALL

South Palm in Bohol is really a beautiful new resort and we had very good impression. The place looks fresh, elegant and very relaxing. Everything feels well made and with high quality. The beach is excellent, wide for long walks, with very fine white sand and clear water, and the atmosphere is calm and exclusive. What we liked also is the Filipino-inspired design of the hotel. It is modern but still warm and tropical, so you feel luxury but also comfortable. The rooms are very nice, clean and spacious, and the direct access to the pool is just amazing. Also, the playground for kids is excellent, which makes it perfect for families. Service is also very strong. Staff are kind, attentive and professional, and they make guests feel welcome from beginning to end. Special thanks to Karl for his kindness and great support during our stay, and also to the General Manager for the excellent leadership and overall experience delivered. Food was very enjoyable and the whole experience felt premium without being too formal. For me, South Palm is one of the best places to stay in Bohol if you want comfort, beauty and peaceful ambiance. We will gladly recommend it.

Dear Valued Guest, Thank you for taking the time to share your wonderful experience at MGallery South Palms Resort and Spa. We are delighted to know that you found the resort beautiful, elegant, and relaxing, and that you appreciated the Filipino-inspired design as well as our facilities and amenities. Your kind words about our team, especially Karl, truly mean a lot to us. We are pleased to know that our service and dining experience helped make your stay both premium and comfortable. We sincerely apologize for the inconvenience caused by the internet connectivity during your stay. Please be assured that our IT team is currently working to improve the connection. Thank you for your recommendation, and we look forward to welcoming you back for another exceptional stay. Warm Regards, Guest Experience Manager

Customer review rating 4.5/5

Teddy Q. Business - Confirmed reviews ALL

great and relaxing

Dear Valued Guest, Thank you for your positive feedback. We are delighted to hear that you found your stay superb and relaxing. It is our pleasure to provide a tranquil experience for our guests. Warm Regards, Guest Experience Manager

Other web-users rate our hotel

  • 135 reviews 8.2/10 Location
  • 287 reviews 8.4/10 Room
  • 458 reviews 8.5/10 Service
  • 198 reviews 9.6/10 Vibe
  • 179 reviews 8.7/10 Amenities
  • 95 reviews 8.1/10 Cleanliness
  • 71 reviews 9/10 Breakfast
  • 64 reviews 5.7/10 Value

Powered by Trustyou