We had an absolutely unforgettable stay at this resort! From the moment we arrived, the check-in process was seamless and welcoming. The staff truly go above and beyond—they were exceptionally accommodating and even remembered my name throughout our stay, making us feel right at home with a wonderful sense of luxury. Huge shout out to Jhen, Kristine, Angel, Jhunna and all the resort staff! A special thank you to the management for kindly upgrading our room so we could stay close to my in-laws! It made our family trip so much more special. The overall experience is deeply rooted in Bohol’s rich culture and traditions. On top of that, the resort boasts the best buffet we’ve ever experienced—it was a huge highlight to see the Executive Chef personally walking around and interacting with guests. The location is also perfect, making everything convenient and accessible. We couldn't have asked for a better vacation and will definitely be back!

Feeling valued

All the staff were very warm and welcoming to the whole family. Us - parents and even the kids, really enjoyed!

I love how everyone made the engagement such a memorable time.

The resort and staff were beyond our expectations. Both restaurant locations were ideally located with excellent selections. We loved the breakfast buffet.

The accommodation itself is beautiful, and the staff are friendly. However, the overall maintenance leaves much to be desired. There are so many caterpillars everywhere that it's almost impossible to walk without stepping on them, and they even make their way into the rooms. The beach also seems poorly maintained, with trash floating in the water and an unpleasant smell. While the staff are kind and welcoming, the cleanliness and overall maintenance of the property and its surroundings could definitely be improved.

The place is cozy, and staffs were all accommodating. We enjoyed our stay.

I was only staying for one night for a wedding, but honestly, I wish we had booked a longer stay! HUGE appreciation to the team for accommodating my early check-in request. It meant so much because I had a wedding to prepare for, and I actually got to enjoy the beautiful room a little longer instead of just checking in, rushing to get ready, and checking out. 🥹❤️ Since I was short on time, I also tried the in-room dining, and WOW! The service was excellent and super fast, the food was delicious, and the serving portions were BIG! Busog and happy! 😂 The wedding food was also VERY GOOD, by the way! Kudos to the culinary team! 👏🏻 What really stood out was how consistently amazing the service was. Every time we called the front desk or requested a buggy, the response was incredibly quick. No long waits, no hassle, just genuinely great service. The little details made the stay even more special, too. Loved the welcome drink, the comfy in-room slippers, the toiletries that smelled SO GOOD, and especially the bayong bag they kindly provided upon my request. It's the little things that make a big difference! 🥰 And can we talk about the BED?! BEST SLEEP! 😴✨ The room was so lovely and comfortable that I honestly didn't want to leave. Here's the funny part: I'll actually be back in Panglao this Friday, and if I hadn't already booked another hotel, I would DEFINITELY be staying here again. 😂 That's how much I loved South Palms! Thank you for making our short stay feel so special. From the thoughtful early check-in to the fast service, delicious food, lovely room, and all the little touches, everything was just chef's kiss! 💋 South Palms Panglao, one night was simply not enough. Next time, I'm booking longer so I can actually enjoy the resort properly and not just squeeze in a quick stay between wedding preparations. HAHA! 🤣🌴 Will absolutely be back! Keep up the amazing work, team. You have one VERY happy and satisfied guest here! 💖

accomodating.

⭐⭐⭐⭐⭐ We had a wonderful stay at this beautiful beach hotel! The place was amazing, the rooms were comfortable and well-maintained, and the beach views were absolutely stunning. The staff were warm, friendly, and accommodating, making our stay even more special. Everything was well taken care of, and we truly enjoyed every moment of our vacation. It was the perfect place to relax, unwind, and create beautiful memories with the family. Definitely a five-star experience! We would love to come back and stay here again. Highly recommended! 🌊☀️🤍

We had such a wonderful stay at South Palms Resort, and I would especially like to express my heartfelt appreciation to Marc, Rhea, and Chris. Thanks to Marc, my birthday became truly special and unforgettable. His kindness and thoughtful hospitality meant so much to me. Rhea was incredibly sweet and caring toward our baby, making our family feel so welcomed and loved. I would also like to thank Chris for his warm hospitality. On our last day, I went to the restaurant hoping to give Marc a personal thank-you letter and a tip, but unfortunately, I couldn't find him. I'm still sad that I didn't get the chance to say goodbye and thank him in person. I hope this message somehow reaches Marc, so he knows how much his kindness meant to us. I sincerely hope we can meet Marc, Rhea, and Chris again on our next visit. Thank you for making our family vacation such a beautiful memory. We will always remember your kindness! ❤️ Magkita ta pag-usab!

It was, by far, one the best experiences we ever had in an Accor property. Since the beginning until the end, everything was super smooth and the staff were brilliant. I only had one issue with dinner where my partner's plate came before mine but they apologized for the situation. The property is great. The gym, the pool, the meal everything is absolutely mind blowing. Will definetly come back.

I had an amazing and unforgettable stay at South Palms! Beautiful beachfront hotel with excellent service. Kudos to Conrad and his team - Mae at the reception and Danemar at the restaurant for taking care of me. Will definitely be back!

Arrived in the lobby which has an amazing ocean view. My room was advertised as 'ocean view' so I am excited. Unfortunately, from my room very little ocean could be seen through the palm trees. You might want to reclassify the view on your website. I went back to the front desk and asked if there was a room with a better view and was told they would check and get back to me. I also reminded them that I had requested the I.T. guy to come and connect me to the internet. I sat around waiting to hear any news. I didn't want to unpack if I was going to move. Nothing. After an hour I returned to the front desk to ask why I hadn't been contacted. They said they were working on it. Shortly after that the I.T. guy finally showed up. Waited way too long. Later the night at dinner the front desk person I had dealt with before showed up and told me she had checked other rooms and none had a better view. This information came 5 hours after it was requested. Overall, I found the staff to be very friendly but somewhat inefficient. As for the resort, it would receive my second highest recommendation. I would like to go back verses I would definitely so back. The grounds were incredible. The food was excellent, especially breakfast which my wife raved about. The beach had an amazing feel to it, but I don't think you can ever be a 5 Star resort until you can swim in your own beach and not the beach next door.

As someone who works for a luxury airline, I’m accustomed to a very high standard of service, and I can honestly say that my experience at South Palms Resort exceeded my expectations. From the moment we arrived, the hospitality was exceptional. The welcome reception, front desk agents, restaurant staff, and buggy drivers were all incredibly warm, attentive, and genuinely welcoming. The dining experience was equally impressive. The food was beautifully presented, the flavors were spot on, and the restaurant staff demonstrated such thoughtful attention to detail. One small gesture especially stood out to me: rather than allowing my friend’s backpack to sit on the ground, a staff member immediately brought over a stool for it. It may seem like a small detail, but to me, that is exactly what exceptional luxury service is about: anticipating a guest’s needs before they even have to ask. I was originally scheduled to stay for three nights, but unfortunately, due to a flight issue, I was only able to enjoy one night at the resort. Even in that short time, the team made such a wonderful impression. Thank you to everyone who made our brief stay so memorable. I only wish we could have stayed longer, but one thing is certain: I will definitely be back!

I had a comfortable and pleasant stay at the hotel. The staff were friendly, welcoming, and professional, providing excellent service throughout my visit. Their thoughtful gestures and warm hospitality made my BD trip even more special and memorable. I truly appreciate their kindness and attention to detail. Overall, it was a wonderful experience. Thank you.

We loved it, so much betterin real life than the photos online, we felt like queens! Thank you!

beautiful property with excellent service and well-trained staff

I had an excellent stay at South Palms last October 8-10, 2026, for my business trip. Rhea from sales was excellent with preparing my reservation and room. Bryan from Concierge was warm and helpful. And Christian was very helpful everytime I need assistance and we always had a great conversation.