Mercure Bukhara Old Town 4 stars

Customer review rating (ALL Rating) 4.5/5 210 reviews

Mercure Bukhara Old Town - Image 1
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Description

Hotel extras

  • Location in the Old Town of Bukhara

  • Proximity to the Lyabi-Hauz architectural ensemble

  • Ample parking with electric car recharge terminals

  • Lovely oriental style restaurant with terrace Old Town view terrace

  • Unique SPA complex

Our accommodation(s)

Hotel location

Mercure Bukhara Old Town

206 Samarkand street, Bukhara
200118 BUKHARA
Uzbekistan

GPS:39.781718, 64.421162

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  210 reviews

Good Location and Comfortable Stay

Customer review rating 4.5/5

Maxwelljp Couples - Confirmed reviews ALL

This property is new and the room was clean and comfortable. Most of the tourist attractions in the old town are within walking distance. As I have Gold status, an upgrade to a Privilege Room was already arranged for us when we checked in. The front desk was prompt, efficient and polite. The only defect was that the shower leaked into the toilet. It's fine in the summer, but I imagine it would be quite unpleasant in the winter.

Well-appointed residence, accommodating staff and good tourist guides.

Customer review rating 4.0/5

Artur Families - Confirmed reviews ALL

We had a great stay at this location. It was very quiet, so we got a restful sleep for the days ahead. The staff at the hotel also recommended a great tourist guide who was very knowledgeable and friendly.

Big room and walking distance to old town

Customer review rating 3.0/5

Abraham Families - Confirmed reviews ALL

We came using taxi from train station and welcomed by a super nice english-speaking security guard that helped us to offload our luggages from the taxi. This joyful was then dropped when the reception assigned us a room that does not have elevator access even after seeing our luggages, baby stroller, and so many bags. Reception said i would have to pay if i wanted to get upgraded to higher floor that has elevator access. Very unpleasant experience with inexperienced FD team. I am not really happy with the crew. I believe it is combination between new hotel, cost cutting, and inexperiences. I only saw experienced staff the day i left the hotel. Especially during breakfast time, we can tell that the crews did not really clean the empty plates, grouping and chatting in the bar, no one standing by, etc etc. I got my welcome package though, i am pretty happy with it. I guess this wasthe only thing meet the ALL standard for platinum member.

Best place to stay in Bukhara

Customer review rating 4.5/5

Natalja Friends - Confirmed reviews ALL

The hotel is well located, it is new. The rooms are comfortable. The breakfast is very good.

Dear Grigory Z., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the hotel’s location, the comfort of the rooms, and the breakfast options. In response to your concern, regarding the late check-out request, please be informed that unfortunately, at that time, it was not possible to accommodate your request. I appreciate your understanding in this matter, as late check-out can sometimes be challenging to provide during busy periods. Thank you for your understanding and I hope to have the pleasure of welcoming you back soon. Best Regards, Faig Bayramov Rooms Division Manager

Fantastic Stay

Customer review rating 5.0/5

Carlos M. Families - Confirmed reviews ALL

Our stay at the Mercure Bukhara made our stay comfortable and easy during our first visit to Uzbekistan

Dear Carlos M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Faig Bayramov Rooms Division Manager

Other web-users rate our hotel

  • 295 reviews 8.2/10 Location
  • 381 reviews 7.6/10 Room
  • 407 reviews 8.6/10 Service
  • 11 reviews 8.9/10 WiFi
  • 256 reviews 8.4/10 Breakfast
  • 204 reviews 8.8/10 Amenities
  • 139 reviews 8.4/10 Wellness Area
  • 121 reviews 8.6/10 Pool

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