Mercure Bukhara Old Town 4 stars

Customer review rating (ALL Rating) 4.5/5 104 reviews

Mercure Bukhara Old Town - Image 1
Mercure Bukhara Old Town - Image 2
Mercure Bukhara Old Town - Image 3
Mercure Bukhara Old Town - Image 4


Hotel extras

  • Location in the Old Town of Bukhara

  • Proximity to the Lyabi-Hauz architectural ensemble

  • Ample parking with electric car recharge terminals

  • Lovely oriental style restaurant with terrace Old Town view terrace

  • Unique SPA complex

Our accommodation(s)

Hotel location

Mercure Bukhara Old Town

200118 BUKHARA

GPS:39.781718, 64.421162

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  104 reviews

A gem in Bukhara

Customer review rating 4.5/5

John P. Couples - Confirmed reviews ALL

As Accor loyalty member, I searched for Accor group hotel when I was planning to stay in Bukhara, Uzbekistan. Fortunately, there is a Mercure hotel in Bukhara. It is located inside the old city. What a perfect location. You may walk to most of the historical sites in Bukhara. Check in was very smooth. The room was nice and clean. I really like the overall design of the hotel. It blends in to the old city Bukhara architectures. The room has floor heating, also the bathroom. I ate at the rooftop restaurant. Food was amazing. It offers local and international dishes. Of course I tried the local dishes over there. On the day of check out, I requested late check out time. It was approved by the front office. I will definitely stay in this hotel again in the future

Dear John P., First of all, I would like to personally thank you immensely for such a wonderful recognition of our team. It has been a pleasure to have you as our guest and we are very much looking forward to welcoming you back at your new home in Bukhara! Best Regards, Faig Bayramov Rooms Division Manager

Very nice property and friendly staff!

Customer review rating 4.5/5

Rakesh Solo - Confirmed reviews ALL

A very nice property, well maintained and located close to Old Town. Staff are friendly and ready to help you.

Dear Rakesh, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Faig Bayramov Rooms Division Manager

Good property. Poor housekeeping.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Everything was good but housekeeping kept missing to clean up our room, every single day for 3 days. Had to call reception for clean towels. No excuse there.

Dear James C., Thank you for taking the time to tell us about your experience at the Mercure Bukhara Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raji Ahliman-zada General Manager

Nice hotel, central located

Customer review rating 4.5/5

Himawan H. Friends - Confirmed reviews ALL

Very nice hotel

Dear Himawan H., Thank you for sharing your experience with us. We are sincerely glad that you appreciated the level of our service. We hope to see you again! Sincerely, Raji Ahliman-zada General Manager

A perfect stay in Bukhara

Customer review rating 5.0/5

Pavel N. Families - Confirmed reviews ALL

Everything is great in this hotel from entrance to the pool. In this one of the oldest cities in the world you want to stay in the hotel with adapted design, comfy beds, hamam and roof terrace. It will lift your Bukhara experience to 100% of pure joy for sure.

Dear Pavel N., We very much appreciate your comments regarding your stay at the Mercure Bukhara Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raji Ahliman-zada General Manager

Other web-users rate our hotel

  • 156 reviews 7.8/10 Location
  • 210 reviews 7.4/10 Room
  • 219 reviews 8.5/10 Service
  • 7 reviews 8.7/10 WiFi
  • 164 reviews 9.1/10 Breakfast
  • 149 reviews 9.6/10 Vibe
  • 114 reviews 8.6/10 Amenities
  • 95 reviews 8.4/10 Food

Powered by Trustyou