Mercure Bukhara Old Town 4 stars

Customer review rating (ALL Rating) 4.6/5 297 reviews

Mercure Bukhara Old Town - Image 1
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Description

Hotel extras

  • Location in the Old Town of Bukhara

  • Proximity to the Lyabi-Hauz architectural ensemble

  • Ample parking with electric car recharge terminals

  • Lovely oriental style restaurant with terrace Old Town view terrace

  • Unique SPA complex

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Bukhara Old Town

206 Samarkand street, Bukhara
200118 BUKHARA
Uzbekistan

GPS:39.781718, 64.421162

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  297 reviews

Customer review rating 5.0/5

Jacqueline G. Friends - Confirmed reviews ALL

Dear Jacqueline G., Thank you very much for your kind review! We’re delighted to hear that you had a relaxing and enjoyable stay with us. It’s great to know you appreciated the spacious and peaceful room, the spa area, and especially the massage experience. We hope to welcome you back again soon for another peaceful escape in Bukhara. Warm regards, Mikhail Chesnokov Rooms Division Manager

Customer review rating 4.5/5

Zariema M. Friends - Confirmed reviews ALL

Уважаемая Зарема Мирзабекова, Благодарим Вас за теплые слова и за то, что поделились впечатлениями о пребывании в отеле Mercure Bukhara Old Town. Мы рады узнать, что Вам понравился наш отель, атмосфера при входе, вкусные завтраки и комфорт в номерах. Особенно приятно слышать, что работу нашего коллеги Вы отметили отдельно — Ваши слова благодарности обязательно будут переданы тому самому молодому человеку в костюме, о котором Вы упомянули. Нам было очень приятно принимать Вас в гостях, и мы будем рады вновь видеть Вас среди наших гостей. С уважением, Михаил Чесноков Rooms Division Manager

Nice structure, decent location. Poor staff and management

Customer review rating 3.0/5

Meredith Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback. While we’re pleased to hear you appreciated the design, comfort, and restaurant offerings of our hotel, we’re truly sorry to learn that your experience was negatively impacted by unresolved issues and concerns with our service. Please accept our sincere apologies. This does not reflect the high standards we hold ourselves to. Your comments have been shared with the team, and we will be looking into the situation in detail to prevent such occurrences in the future. We would be grateful for another opportunity to welcome you back and provide the experience you expected. Warm regards, Mikhail Chesnokov Rooms Division Manager

Surprisingly good

Customer review rating 4.5/5

A Friends - Confirmed reviews ALL

Dear Ammar A., Thank you for your detailed and thoughtful review! We’re delighted to hear that you enjoyed the spacious rooms, comfortable beds, reliable Wi-Fi, and the relaxing spa facilities. It’s especially rewarding to know that our team’s politeness and attentiveness stood out to you — providing warm and caring service is always our top priority. We also appreciate your constructive feedback regarding the courtyard space. Suggestions like yours are invaluable as we continue to enhance our guests’ experience. We would be truly happy to welcome you back to Mercure Bukhara Old Town and make your next stay even more enjoyable. Warm regards, Mikhail Chesnokov Rooms Division Manager

Comfort & charming luxury

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Dear Narad M., Thank you very much for your warm and thoughtful review. We’re truly pleased to know you enjoyed the comfort, design, and atmosphere of Mercure Bukhara Old Town, as well as our breakfast and terrace. Your kind words about our reception team — especially the night staff — mean a lot to us. We’re proud of their dedication and commitment to making every guest feel welcome and cared for. We hope to have the pleasure of welcoming you back again soon! Warm regards, Mikhail Chesnokov Rooms Division Manager

Other web-users rate our hotel

  • 367 reviews 8.4/10 Location
  • 442 reviews 7.5/10 Room
  • 483 reviews 8.3/10 Service
  • 15 reviews 7.1/10 WiFi
  • 295 reviews 9.7/10 Vibe
  • 287 reviews 8.6/10 Breakfast
  • 234 reviews 8.7/10 Amenities
  • 158 reviews 8.3/10 Wellness Area

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