Mercure Bukhara Old Town 4 stars

Customer review rating (ALL Rating) 4.6/5 282 reviews

Mercure Bukhara Old Town - Image 1
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Mercure Bukhara Old Town - Image 3
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Description

Hotel extras

  • Location in the Old Town of Bukhara

  • Proximity to the Lyabi-Hauz architectural ensemble

  • Ample parking with electric car recharge terminals

  • Lovely oriental style restaurant with terrace Old Town view terrace

  • Unique SPA complex

Our accommodation(s)

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Room 1

Hotel location

Mercure Bukhara Old Town

206 Samarkand street
200118 BUKHARA
Uzbekistan

GPS:39.781718, 64.421162

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR IN RESTAURANT

The bartender can help you with the choice of alcoholic beverages based on your preferences. The choice of different alcoholic cocktails and drinks will pleasantly surprise you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  282 reviews

Customer review rating 4.0/5

Zahir L. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Irina S. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Apple L. Couples - Confirmed reviews ALL

Dear Apple L., Thank you for sharing your impressions of your stay at Mercure Bukhara Old Town. We are delighted that you found the staff friendly and helpful, and that your room and bed were comfortable. We are especially grateful for your kind mention of our colleague Maruf — your recognition will be shared with him, and it will mean a lot to our team. We appreciate your comments regarding breakfast variety, and we will take them into account as we continue improving our services. Your feedback is very valuable and helps us create an even better experience for our guests. We look forward to welcoming you again and making your next visit to Bukhara even more enjoyable. Warm regards, Mikhail Chesnokov Rooms Division Manager

Customer review rating 4.0/5

Huseyin B. Families - Confirmed reviews ALL

Dear Huseyin B., Thank you for sharing your impressions and for highlighting the convenience of reaching the old town, whether by walking or using YandexGo. We are pleased that you found the rooms clean and enjoyed the restaurant as well as the rooftop view. We regret that the surrounding area felt noisy during your stay. While the hotel’s location offers proximity to the historic center, we understand that tranquility is equally important, and we will take your remark into consideration. Your balanced feedback is greatly appreciated, and we hope to welcome you again, ensuring an even more comfortable experience. Sincerely, Mikhail Chesnokov Rooms Division Manager

Customer review rating 1.0/5

Jay B. Friends - Confirmed reviews ALL

Dear Jay B., We are sorry to learn that your stay did not fully meet your expectations. Please accept our sincere apologies for the disappointment regarding the room presentation and condition. We regret that the photos created confusion, and we will review this matter carefully to ensure clarity and accuracy. Cleanliness and maintenance are priorities for us, and our hotel undergoes regular internal and external audits to guarantee compliance with Accor’s international standards. Your remarks about the carpets and furniture have been shared with our team for immediate attention. At the same time, we are pleased that you enjoyed the common areas and breakfast service. We appreciate your balanced feedback, as it helps us improve while recognizing what worked well. We hope to have the opportunity to welcome you again and provide a more satisfying experience. Sincerely, Mikhail Chesnokov Rooms Division Manager

Other web-users rate our hotel

  • 324 reviews 8/10 Location
  • 410 reviews 7.2/10 Room
  • 419 reviews 8.7/10 Service
  • 11 reviews 5.8/10 WiFi
  • 252 reviews 9.5/10 Vibe
  • 244 reviews 7.6/10 Breakfast
  • 158 reviews 8.5/10 Wellness Area
  • 154 reviews 8.1/10 Cleanliness

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