Hotel Ändra Seattle MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.5/5 1,667 reviews

Hotel Ändra Seattle MGallery Collection - Image 1
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Description

Hotel extras

  • Pet-friendly hotel with dog blankets, and bowls

  • Minutes away from top tourist attractions like Pike Place Market and the Space Needle.

  • A historic property that is authentically Seattle

  • Completely updated and renovated in 2022

  • Relaxed urban luxury with a scandinavian soul

Our accommodation(s)

Hotel location

Hotel Ändra Seattle MGallery Collection

2000 4th Ave
98121 Seattle
United States

GPS:47.613211, -122.340356

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LOLA

Tom Douglas' signature Greek-Mediterranean concept offering "the city's best breakfast"

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,667 reviews

TripAdvisor Rating  4.6/5  2,493 reviews

Certificate of excellence 2024

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Is there a way I can opt out of providing a review every time I stay at Hotel Andra? I have stayed there many times. I like the hotel. Nuff said.

Well located and good stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

I have allergy to pets and perfume scent I had called the hotel prior to arrival and asked management to ask housekeeping to use less scented items. The room was well taken care of and I had no issues with my allergy. Thank you E.

Dear Evonne L., We very much appreciate your comments regarding your stay at the Hotel Ändra Seattle MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Aranda

Strategically located

Customer review rating 5.0/5

Chindanai P. Families - Confirmed reviews ALL

Easy to roam around Seattle

Dear Chindanai P., We very much appreciate your comments regarding your stay at the Hotel Ändra Seattle MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Aranda

I loved our stay! Everyone working there were extremely helpful, and nicel,,

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

All good! Quiet, and, thank you for the upgrade!

Dear Patricia W., We very much appreciate your comments regarding your stay at the Hotel Ändra Seattle MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Aranda

Hotel Andra represents all that is wrong with Accor’s Late Checkout Policies

TripAdvisor rating 2.0/5

Tommy K TripAdvisor review

I was supposed to stay at the Hotel Andra for one night as an ALL Plat but aborted my stay and left to stay elsewhere after the property refused to accommodate a late check-out of 4pm. I was emphatically told by two representatives that the hotel does not and would not grant a late check-out after 1pm, notwithstanding availability. Given this, business travellers who have lunch appointments and need flexibility beyond this should proactively stay somewhere else. I spoke to two front desk agents when I arrived at 3pm, after the first agent escalated the matter to a more senior member of the team. I requested for a late check-out so they could code my card accordingly. Both said that the hotel does not grant late check-outs past 1pm. The lead agent explained that even if the hotel was not full, he would charge guests a half-day rate, because housekeeping would need to stay late when they were supposed to leave at 5pm. This is inconsistent with the spirit of the ALL programme which provides for late check-out out benefits. I was not even checking in early on this occasion! After I requested for written confirmation that the hotel would cancel the reservation without penalty, the Andra’s reservations manager spoke to me and explained that while he would typically try to grant a late check-out, he expected the property to be full that night in my room category, even though the property was not full at the time of our conversation. This wasn’t particularly credible and also inconsistent with what his staff said. Nonetheless, I appreciated that the reservations manager cancelled the reservation. It was the least they can do. Notably, the hotel seems good at nickel and diming guests (e.g., emails about upgrades etc.) and seems to optimise for profit maximisation instead of hospitality. It is within the property’s right to do so, but it leaves a nasty taste. My misplaced faith in the Andra resulted in having to pay a higher rate at the W Seattle. I spent an additional US$100 that night staying somewhere else (because of the last minute booking, as compared to having booked the W at the time I booked the Andra). Others should consider this a cautionary tale to just stay elsewhere in the first instance. Claiming that a 1pm late check-out is what a property can do for top tier elites is insulting. Hotel Andra represents everything that is wrong with the Accor programme which does not specify standards for hotels, unlike Marriott Bonvoy which guarantees 4pm check out. There is some give and take in these hotel bookings — sometimes we arrive late and leave early due to flight or work schedules. The inflexibility in accommodating benefits in the chain’s loyalty programme should be viewed with concern. Do yourself a favour and stay elsewhere.

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Other web-users rate our hotel

  • 918 reviews 9.5/10 Location
  • 1,290 reviews 8.5/10 Room
  • 1,153 reviews 8.6/10 Service
  • 32 reviews 2.9/10 WiFi
  • 459 reviews 9.5/10 Vibe
  • 400 reviews 9.2/10 Cleanliness
  • 390 reviews 7.9/10 Amenities
  • 177 reviews 6.2/10 Value

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