ibis Styles Pitesti Arges 3 étoiles

Dear Mr. D., Thank you for your detailed feedback. We are glad that you appreciated the large room and its comfort, but we are sorry to hear that you were not satisfied with certain aspects of your stay. We are sorry that the temperature in the room was not completely to your liking but we want to inform you that all our rooms are equipped with radiators equipped with distributors, which allow the temperature to be adjusted according to the preferences of each guest. So to improve comfort, you can adjust the room temperature as you wish. If you encounter any difficulty when you are our guest, do not hesitate to contact the front desk of our hotel and we will be happy to help you. Regarding the quality of breakfast we assure you that your feedback is very important to us and we are striving to improve the variety and quality of it. The policy for changing towels is that they should be changed daily only when they are placed on the floor or if they are visibly dirty, according to our sustainability principles. Our goal is to reduce the impact on the environment, without affecting the comfort of our guests. In terms of sustainability initiatives, we appreciate your feedback and are committed to continuing to improve these practices so that we combine comfort and respect for the environment in a balanced way. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future. Thank you once again for your understanding and valuable feedback! All the best, Daniela Luca - Room Division Manage

Dear Mr. M., Thank you for your positive feedback and nice words about our services! We are delighted that you had a pleasant experience at our hotel and that you found the Accor ALL App to be effective, the helpful reception and the comfortable rooms. We would like to inform you that you have the possibility to refill a bottle of water both in the hotel lobby and in the restaurant area, to ensure that you always have fresh water available during your stay. We are also always at your disposal for any questions or assistance during your stay. Feel free to contact us anytime! Regarding our towel change policy, they will only be changed daily if they are left on the floor or if they are visibly dirty, in line with our sustainability principles. Our goal is to reduce the impact on the environment, without affecting the comfort of our guests. Thank you again for choosing our hotel and we hope to have the opportunity to welcome you again in the future to try to make your stay even more enjoyable! All the best, Daniela Luca - Room division Manager

Dear Aurelien G., Thank you for taking the time to share your feedback. We are pleased to hear that you found your room pleasant and the bedding comfortable. We take great pride in providing a welcoming reception experience, and it’s wonderful to know you appreciated it. We value your constructive comments regarding the breakfast quality. Please rest assured that we have fruit juice dispensers that are found across Accor hotels and that we constantly monitor the quality of products. Improving our breakfast offerings is a priority for us, and we are committed to enhancing the overall experience for our guests. We hope to have the pleasure of welcoming you back soon and providing you with an even better stay. Your feedback is invaluable in helping us achieve our goal of excellence. Warm regards, Cristina Morman Room Division Manager