The Sebel Canberra Campbell

Giudizio clienti (Valutazione ALL) 4.4/5 339 recensioni

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The Sebel Canberra Campbell - Image 1
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16 Provan Street, 2612 CANBERRA, Australia

Descrizione

I plus dell'hotel

  • Close to the National Convention Centre Canberra and the Australian War Memorial

  • Pet Friendly hotel (no fee) with apartment style living and a kitchenette in every room

  • A short 1.1km walk to the city centre and CBD

  • 'Room Only' property with a selection of amazing cafes at your doorstep

  • Limited undercover secured car parking at $25 per night or off street parking available

Le nostre sistemazioni

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Posizione dell'hotel

The Sebel Canberra Campbell

16 Provan Street
2612 CANBERRA
Australia

Coordinate GPS:-35.28922, 149.142553

Telefono

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Gli animali sono i benvenuti
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Proprietà 100% non fumatori

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  339 recensioni

Giudizio TripAdvisor  4.0/5  7 recensioni

Dont stay here for business.

Punteggio Tripadvisor 2.0/5

350paulaw Per affari - Recensione certificata TripAdvisor

We are here for business for 2 nights. The room is tiny. Well, no one told us there wasn’t going to be parking let alone an issue, maybe suggest on website limited parking! Also just been told no eateries around the hotel not open on a monday night. As we are here to work the desk is hard to use when the tv screen is right in front if you also chair is useless. Never stay here again does not cater for business people at all.

Dear Paula, We sincerely apologize for the inconvenience you've experienced during your stay. We regret that the room size did not meet your expectations and that the parking situation was not communicated clearly. Your feedback about the limited parking and eateries not being open on Monday nights is invaluable, and we will certainly take it into consideration for future improvements. We understand the importance of a comfortable workspace for business travelers and will address your concerns about the desk and chair placement. Your satisfaction is important to us, and we're sorry to hear that we fell short on this occasion. We appreciate your feedback and hope to have the opportunity to welcome you back in the future to provide a better experience. Kind Regards, Sebel Campbell

Nice two bedroom apartment in a quiet part of town

Punteggio Tripadvisor 4.0/5

MJD013 Recensione certificata TripAdvisor

We had a two bedroom apartment which was nicely furnished. It had the usual amenities in the kitchen (microwave, oven, etc) but no dishwasher unfortunately, and no balcony either. Paid parking is available underground, or off-street is also available (maybe with a bit of fuss) There is no restaurant on site, but our Platinum status got us some packaged breakfasts. Location wise, this is close to the War memorial and the lake, and there are a few good cafes and restaurants near by All in all, a nice stay. I'd stay here again, if needed

Dear Sandra, We greatly appreciate your feedback and are delighted to hear that you were happy campers during your stay with us. Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back in the future. Your positive feedback is truly appreciated. Thank you The Sebel Campbell Team

Nice spacious apartment in a convenient location

Punteggio Tripadvisor 4.0/5

mltj2014 Recensione certificata TripAdvisor

This is a lovely hotel in a convenient location, 10 minutes from the airport and 5 minutes from Canberra Centre. There were a couple of restaurants for dinner less than a block away, and an amazing cafe for breakfast (Kiitos Cafe) a block away. Free, on street parking was available and easy to find. The apartments are well-equipped with tea and coffee (a Nespresso machine) making supplies as well as pans, etc. The beds were comfortable and the towels are extremely fluffy. My only two criticisms are that the sheets were a bit stiff and the climate control is centralized, so we were unable to cool off the apartment when we got too hot at night. But I would highly recommend this hotel.

Hi, Thank you for taking the time to tell us about your experience at The Sebel Canberra Campbell. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Campbell Team

Disappointing for the price point and reputation of the Sebel brand

Punteggio Tripadvisor 3.0/5

Georgia M In famiglia - Recensione certificata TripAdvisor

New and modern motel. Lots of room for improvement in terms of service, particularly at the price point. No parking available. Reception staff unhelpful. No phone service in the room. Bedrooms very small - in one of the bedrooms the door scraped the bed every time you opened and closed it. Has full kitchenette however doesn’t have a dishwasher and for 4 guests does not have the correct amount of crockery and cutlery for this amount of people. Only one lift which was very busy at check out times.

Dear Georgia, We appreciate your feedback regarding your stay at our new and modern motel, and we apologize for any inconveniences you encountered. It's clear that there are areas where we can improve our service, especially considering the price point. We regret the lack of available parking and the unhelpful reception staff. Additionally, the absence of phone service in the room and the small size of the bedrooms are concerns we take seriously. We will address the issue with the door and the shortage of crockery and cutlery for four guests in the room. We understand that having just one elevator can lead to delays, particularly during busy check-out times. We will explore ways to enhance this aspect of our service. Your feedback is vital in helping us make necessary improvements, and we hope that you would consider returning to experience an improved stay in the future. Thank you for bringing these matters to our attention. Thank you Sebel Campbell.

Short stay to visit an open day at ADFA

Punteggio Tripadvisor 5.0/5

Sandra M In famiglia - Recensione certificata TripAdvisor

Happy Campers We arrived 9.30am , check in was not until 2pm. Reception was going to hold our luggage, however our room was ready, so we were able to go in immediately. We had a 2 bedroom apartment for 3 adults, plus kitchen / coffee/tea/milk. The room was very clean and spacious, with balcony. Although no food available on the premises, there were eateries in walking distance, where we had breakfast and dinner. The cafe was the best option we found.

Dear Sandra, We greatly appreciate your feedback and are delighted to hear that you were happy campers during your stay with us. It's wonderful to know that your early arrival was accommodated, and you were able to check in before the scheduled time. The 2-bedroom apartment with a well-equipped kitchen and the provided coffee, tea, and milk met your needs perfectly. We're pleased that you found the room to be clean, spacious, and equipped with a balcony. While we don't offer on-site dining, it's great to hear that you found nearby eateries within walking distance, and that the cafe was a standout choice for breakfast and dinner. Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back in the future. Your positive feedback is truly appreciated. Thank you Sebel Campbell

In collaborazione con TripAdvisor

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