Mantra on Northbourne - Canberra 4 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 1.071 recensioni

Mantra on Northbourne - Canberra - Image 1
Mantra on Northbourne - Canberra - Image 2
Mantra on Northbourne - Canberra - Image 3
Mantra on Northbourne - Canberra - Image 4
84 Northbourne Avenue, 2612 CANBERRA, Australia

Descrizione

I plus dell'hotel

  • Per contattare un consulente per le prenotazioni, chiamare il numero 1300 987 610

  • Vicino ai ristoranti e alle caffetterie di Lonsdale Street

  • Sistemazioni in stile appartamento

  • Parcheggio sotterraneo

  • Comoda posizione vicino alle attrazioni di Canberra

Le nostre sistemazioni

Camera

Hotel

  • 3 persone massimo
  • 30 m² / 322 sq ft
  • Biancheria da letto 1 x Letto/i king size

Posizione dell'hotel

Mantra on Northbourne - Canberra

84 Northbourne Avenue
2612 CANBERRA
Australia

Coordinate GPS:-35.274217, 149.130653

Telefono
Fax +61 2 6243 2599

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori

STOCK KITCHEN

Lo Stock Kitchen & Bar è il luogo perfetto per gustare favolosi caffè, cibo e vino con la famiglia, gli amici e i colleghi. In un'atmosfera che vi farà sentire come a casa, proponiamo piatti sani e sostanziosi, con qualcosa per tutti i gusti.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  1.071 recensioni

Giudizio TripAdvisor  3.8/5  2.250 recensioni

Great treatment of an Accor platinum

Punteggio Tripadvisor 5.0/5

wombatdavid Recensione certificata TripAdvisor

I booked a stay here as I am an Accor Plus member (rate $120 a night - bargain!) and platinum (they gave me an upgrade to a 1 bedroom, wine and breakfast). The staff were all lovely and the lobby is really welcoming. My room was large and I liked having the kitchen with a dishwasher and a washer/dryer. The pool was ok but a little cold as the heater is broken. The location is good near the light rail and an easy walk to the Canberra centre. Only issue was wifi that cut in and out in the evening. Otherwise a perfect stay. The breakfast was tasty too. I preferred my stay here to a more expensive recent stay at the nearby Novotel.

Not a 4 star hotel, don’t expect any Accor Benefits.

Punteggio Tripadvisor 2.0/5

Eaa1947 Recensione certificata TripAdvisor

We booked this hotel as part of Accor group. Being a Platinum member one expects some perks from the hotel. Nil forthcoming from management. The hotel is in midtown and has no views and no character. We had booked a bedroom suite. We found out there was no coffee maker (apart from instant coffee) in the room. We enquired about an upgrade, apparently a premier room was available with a Nespresso coffee maker. The manager refused to give us that room claiming it had not been cleaned and that he was not having it cleaned. We asked if the Nespresso machine from the other room could be brought to our room but that request was also rejected out of hand. The hotel doesn’t have a dining room for lunch or dinner, a strange situation for a claimed 4 star hotel!!!! The rigidity of the manager was unbelievable. The room itself is spacious enough but it has no other redeeming features.

Dear Eaa1947, Thank you for your feedback regarding your recent stay with us. We appreciate your loyalty as a Platinum ALL member and regret that your experience did not meet your expectations. As an Accor property, we always strive to recognise our members, and upgrades are provided when available. However, as mentioned during your stay, upgrades are subject to availability, and unfortunately, the premier room was not ready for immediate occupancy due to our minimal housekeeping staff on weekends. Regarding coffee facilities, Nespresso machines are not a standard inclusion in all rooms. While we were unable to relocate one for you, we did offer complimentary barista-made coffee as an alternative. I’m sorry if this did not meet your preferences. We acknowledge that our dining options differ from some other hotels, but we aim to provide quality alternatives, including nearby dining recommendations. Your feedback is valuable, and we will continue to review how we can improve our services. We hope to have the opportunity to welcome you again and provide a more enjoyable experience. Please don’t hesitate to reach out if I can assist with any future bookings. Sincerely, Elan Koirala Front Office Manager

Horrible

Punteggio Tripadvisor 1.0/5

Emily R Recensione certificata TripAdvisor

Bed and shower are probably the best things in the whole apartment, walked into stains on the carpet, black hair in the shower ( someone else's) stains on the bedding covers, are you serious? Gross.. the car park, you don't even get a designated spot to park your car, it's just if you're lucky. Cockroaches in the lower ground level crawling around. Never again. Paid so much money for these apartments not even worth it

Dear Emily, Thank you for sharing your feedback. I’m very sorry to hear about your experience, as this is certainly not the standard we aim to provide. Cleanliness is a top priority for us, and I sincerely regret that your room was not up to expectations. I will be addressing this with our housekeeping team immediately to ensure such issues are rectified. Regarding the car park, we operate on a first-come, first-served basis due to limited spaces, and I apologise if this was not communicated clearly before your arrival. Additionally, we take pest control very seriously, and I will be escalating your concerns to our maintenance team to investigate and resolve any issues in the lower ground level. We appreciate your feedback, and I’d like the opportunity to restore your confidence in our hotel. Sincerely, Elan Koirala Front Office Manager

12 giorni a Canberra

Punteggio Tripadvisor 2.0/5

mirkomig Per affari - Recensione certificata TripAdvisor

La buona posizione e l'appartenenza al programma ALL non hanno fatto passare in secondo piano la scarsa pulizia, colazione migliorabile, basso rapporto qualità prezzo. In generale un'esperienza ampiamente migliorabile.

Dear Mirko, Thank you for taking the time to provide feedback on our property. We strive to ensure that each guest have a memorable and enjoyable stay with us however I can see on this occasion we did not meet our own expectations. We always appreciate guest feedback as it gives us the opportunity to improve our offerings in order to better meet customer's needs. We hope that you will stay with us again so that we would have the opportunity to ensure that you have a great stay with us. Kind regards, Dixie Addison Rolfe Executive Assistant Manager

Hotel ok

Punteggio Tripadvisor 4.0/5

Carloneroni Viaggio con amici - Recensione certificata TripAdvisor

Ci siamo fermati una notte a Canberra e abbiamo alloggiato qui, hotel efficiente personale molto disponibile, camere fantastiche...spaziose e c’è tutto per soddisfare esigenze, bagno con possibilità di lavate indumenti, salotto e ottimo letto. Bravi !!!

Dear Carloneroni, Thank you for the great comments- we hope to see you for your next visit to Canberra! Kind Regards, Alana

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 425 recensioni 9.1/10 Posizione
  • 676 recensioni 6.7/10 Camera
  • 481 recensioni 7.9/10 Servizio
  • 24 recensioni 5.8/10 Internet
  • 233 recensioni 5.7/10 Pulizia
  • 140 recensioni 5.8/10 Colazione
  • 128 recensioni 4.3/10 Servizi
  • 126 recensioni 5.8/10 Rapporto qualità/prezzo

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.