ibis Styles Canberra 4 stelle

Punteggio Tripadvisor 3.0/5 1.335 recensioni

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ibis Styles Canberra - Image 1
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203 Goyder Street, 2604 NARRABUNDAH, Australia

Descrizione

I plus dell'hotel

  • WIFI ad alta velocità gratuito e illimitato

  • Film in camera gratuiti e sistema di intrattenimento

  • Restaurant 203: cucina contemporanea, pasti veloci e classici rivisitati

  • Single, coppie, famiglie o gruppi... offriamo un comodo letto per tutti

  • Pacchetti ?tutto compreso? per conferenze

Le nostre sistemazioni

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Posizione dell'hotel

ibis Styles Canberra

203 Goyder Street
2604 NARRABUNDAH
Australia

Coordinate GPS:-35.339149, 149.148612

Telefono
Fax +61 2 6239 6310

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

RESTAURANT 203

Foto non contrattuale

L'hotel ospita il ristorante 203, con cucina australiana moderna. Il locale propone diversi buffet e un ricco menu alla carta. Ampia scelta di zuppe abbondanti, sane insalate, piatti di pasta tradizionali e dessert da acquolina in bocca.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Giudizio TripAdvisor  3.0/5  1.335 recensioni

BYO entertainment, soap and pillow

Punteggio Tripadvisor 2.0/5

Noel D Recensione certificata TripAdvisor

My experience is reflected in multiple reveiews over the last 12 months, none of which the hotel management seems interested in addressing. This is a two start motel with very little regrad for providing service and facilties of any quality. The best thing about it was the free WIfi was fast and plentiful which is good because UI had to stream entertainment due to so few free to air station being available on the SD TV. See problems listed below: • Room had not been properly service prior to our arrival – no soap and very little coffee, milk and sugar • TV was Standard Definition with only free to air channels meaning we had very little to choose from. • Pillows were the worst I have ever had on a bed anywhere • Breakfast day1 – no eggs available due to issue with supplier • Dinner day 1 – was initially told that my Accor membership only entitled me to 30% discount rather that 2 for 1 – this was checked and corrected after I challenged that position. Food was just OK but country pub rather than restaurant standard – In restaurants they tend to set the tables rather than telling you to collect your cutlery on the way through to your table. • As mentioned in earlier reviews the curtains do not block out light

Not 4 stars

Punteggio Tripadvisor 2.0/5

helenhL4124AQ Per affari - Recensione certificata TripAdvisor

This hotel markets itself as a 4 star hotel, I'm not sure how that gets assessed but it is more like 2-3 star. Arrival-not a particularly friendly welcome. Just asked for ID and credit card and handed me a piece of paper with a map of the hotel layout and restaurant times. Room-basic. More like a regional motel than a 4 star hotel. The room was large and the bed was comfy but it's ageing and there was a constant smell that seemed to come from the drain in bathroom. Toilet paper was one of those dispensers that you pull one sheet out at a time. Power points close to the bed didn't work. "Blackout curtains" were coming off their rails so lots of light shining through in the morning. The walls are quite thin so bring ear plugs if you are a light sleeper. The rooms are spread across a number of 2 story buildings-no lifts. Restaurant - small restaurant near reception. Breakfast buffet is $25. Toast, 3 types of cereal, fruit and yoghurt and basic hot food. Instant coffee machine but extra charge for barista coffee. One bright point was the female staff member on duty who was friendly and clearly doing her best. On my second morning a very large group (coach trip) were departing as I arrived. I had to clear space on a bench to eat and when I left no attempt had been made to start clean up. Seemed like there was a lack of staff. Location-in what appeared to be a residential area. No shops within walking distance Overall it's an ok basic hotel but not 4 stars and very different to other Ibis Styles I have stayed in. I'd prefer not to stay again (was booked through work)

Never Again ibis Styles Canberra! Absolutely disgraceful!

Punteggio Tripadvisor 1.0/5

Max M Recensione certificata TripAdvisor

State of room was appalling, dirty, worn, dated, pictures published online do not represent current condition of the hotel. We canceled our second night and would not have stayed the first except most of greater Canberra was booked out that night due to events.

Terrible!

Punteggio Tripadvisor 1.0/5

A1490XYdavidh Recensione certificata TripAdvisor

We were once regular customers of this property pre Covid. The last few years has seen a decline in a hotel I have never seen before. The price we were charged was higher than when we booked, the TV and phone didn't work, the TV was fixed but the phone wasn't. The room was not serviced despite promises it would be. Towels and coffee were replenished only after many walks to the reception as previously mentioned the phone didn't work. The ill-fitting curtains had holes in them as did the sheets. The staff listened politely to my concerns but could not care less and no action taken. ACCOR should be ashamed of themselves allowing this to happen to a once good property. I suggest the Manager should be fired and someone put in who cares about the customers and the property and knows what they are doing. ACCOR has certainly gone downhill, never again!

Dear A1490XYdavidth Thank you for sharing your feedback with us, and we sincerely apologize for the disappointing experience you encountered during your recent stay. As former regular customers, we understand your frustration and disappointment with the decline in our property's standards. We deeply regret the issues you faced, including the pricing discrepancy, non-functional TV and phone, lack of room service despite assurances, and the condition of the curtains and sheets. These are certainly not reflective of the high standards of service and comfort we strive to provide. Your comments regarding our staff's response and the overall management of the property have been noted, and we assure you that we take your feedback seriously. We will investigate these matters internally to address the root causes and prevent similar incidents from occurring in the future. At Ibis Styles Canberra, we are committed to delivering exceptional experiences to our guests, and we apologize for falling short of your expectations on this occasion. We appreciate your loyalty as a former regular customer, and we hope to have the opportunity to regain your trust in the future. Should you wish to discuss your experience further or have any additional feedback to share, please feel free to contact us directly. Warm Regards, Dipesh Subedi

Non bene

Punteggio Tripadvisor 2.0/5

480NicolaT480 Recensione certificata TripAdvisor

Non mi piace dare voti negativi ma, purtroppo, in questo albergo non mi sono trovato affatto bene. La posizione è piuttosto disagiata essendo lontano da tutto: per muoversi è obbligatorio avere l'auto o prendere il taxi. Per il resto non l'ho trovato pulitissimo, né la camera, né la zona breakfast. Non indicato per chi deve recarsi a Canberra per lavoro.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 435 recensioni 8.1/10 Posizione
  • 1.181 recensioni 4.3/10 Camera
  • 670 recensioni 7.5/10 Servizio
  • 38 recensioni 5.2/10 Internet
  • 634 recensioni 4.8/10 Comfort
  • 603 recensioni 2.8/10 Pulizia
  • 320 recensioni 6.9/10 Colazione
  • 274 recensioni 3/10 Servizi

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.