SLS Barcelona 5 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 1.155 comentários

SLS Barcelona - Image 1
SLS Barcelona - Image 2
SLS Barcelona - Image 3
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Carrer de la Pau 2, Port Fòrum, 08930 BARCELONA, Espanha

Descrição

Extras do hotel

  • 6 conceitos gastronómicos e de bar exclusivos que redefinem o cenário.

  • Este hotel junto à praia e com vista para o mar aceita cães.

  • O Halcyon oferece uma experiência de Spa inovadora, "disruptiva" e excecional. Já abriu.

  • O Spa oferece 3 piscinas exclusivas e uma banheira de hidromassagem imersiva.

  • Espaços para eventos, incluindo um salão de baile de 800 m² repleto de luz natural

As nossas opções de alojamento

Reservar este hotel
Quarto 1

Localização do hotel

SLS Barcelona

Carrer de la Pau 2, Port Fòrum
08930 BARCELONA
Espanha

GPS:41.41693, 2.231271

Telefone
Fax +34 932 53 74 74

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  1.155 comentários

Nota clientes Avis 3.0/5

Renata S. Famílias - Comentários confirmados de ALL

Dear Mrs. S., Thank you for taking the time to share your feedback with us. We are truly sorry to learn that our service did not meet your expectations and that you felt our team was unable to provide the level of attention expected during busier periods. This is certainly not the experience we aim to deliver at SLS Barcelona. Your comments are important to us and have been shared with the relevant teams for careful review, as we continue working to improve our service efficiency, team coordination, and overall guest experience, particularly during periods of high occupancy. We sincerely regret the disappointment caused and hope to have the opportunity to welcome you back in the future and provide you with a more seamless and attentive experience. Warm regards, The Quality Team

Nota clientes Avis 4.0/5

Marcelo C. J. Famílias - Comentários confirmados de ALL

Dear Mr. J., Thank you for taking the time to share your feedback. We are delighted to know that you had a comfortable stay and that, overall, your experience with us was excellent. We also appreciate your comments regarding our location. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back soon for another memorable stay at SLS Barcelona. Warm regards, The Quality Team

Nota clientes Avis 0.5/5

Jose E. R. Casais - Comentários confirmados de ALL

Dear Mr. R., Thank you for taking the time to share your feedback. We are truly sorry to learn about the difficulties you experienced with your ALL Accor points redemption and the lack of follow-up regarding your emails. We completely understand how frustrating this situation must have been, and we sincerely apologize for the inconvenience caused. We are pleased to hear that you found our team courteous and professional. However, we deeply regret that the issue with your payment overshadowed your overall experience. To help us investigate this matter as quickly as possible, could you kindly confirm which email address you contacted? This will allow me to personally follow up with the relevant team from our side and ensure that your case is reviewed and that you receive a response as soon as possible. Thank you for bringing this to our attention. We truly appreciate your patience and hope to have the opportunity to resolve this matter promptly and restore your confidence in SLS Barcelona. Warm regards, The Quality Team

Nota clientes Avis 4.5/5

Ayona C. Viajante individual - Comentários confirmados de ALL

Dear Mrs. C., Thank you very much for your excellent rating and for sharing your feedback. We are pleased to know that you enjoyed our location and the service provided by our team. It is always rewarding to hear that these aspects contributed positively to your stay. We also appreciate your comment regarding the noise from the sink during the night. We are sorry for any inconvenience this may have caused and will share your feedback with our Engineering team so they can inspect and address it accordingly. Thank you once again for your valuable comments. We hope to have the pleasure of welcoming you back to SLS Barcelona for another enjoyable stay. Warm regards, The Quality Team

Nota clientes Avis 2.5/5

Andre V. Viajante individual - Comentários confirmados de ALL

Dear Mr. V., Thank you for taking the time to share your feedback. We are sorry to hear about your concerns regarding the deposit and any confusion around the final amount held. Please allow us to clarify that the deposit is taken to cover any potential incidental charges during the stay, and this information is detailed in the reservation confirmation. That said, we understand your comments and will ensure this is reviewed carefully. We will share your feedback with our Reservations team to make sure that the communication regarding deposits, amounts, and release timelines is clear and consistent across all booking platforms, to avoid any misunderstandings in the future. We have escalated your case to our Front Desk team so they can review it in detail and contact you as soon as possible to provide further clarification and assistance. We also regret that the closure of the terrace and limited access to some areas impacted your overall experience. We understand how this can affect guest expectations and we are sorry for any inconvenience caused. Thank you again for your comments. We truly value your input as it helps us improve our service and communication. We hope to have the opportunity to welcome you back for a better experience in the future. Warm regards, The Quality Team

Outros utilizadores da Web classificam o nosso hotel

  • 588 comentários 6.4/10 Localização
  • 952 comentários 7.6/10 Quarto
  • 1.190 comentários 6.8/10 Serviço
  • 14 comentários 6.5/10 Internet
  • 570 comentários 9.4/10 Atmosfera
  • 359 comentários 7.7/10 Pequeno-almoço
  • 293 comentários 7.2/10 Limpeza
  • 242 comentários 4.1/10 Custo Benefício

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