Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We would also like to extend our sincere appreciation for your loyalty as an ALL Classic member. Your continued trust and support are truly valued. We are delighted to hear that you and your family enjoyed five wonderful days in Kyoto and that our central location provided convenient access to the city's many attractions. It is also gratifying to know that our team was able to assist you promptly when the room arrangement did not meet your expectations. At the same time, we sincerely apologize for the confusion regarding your reservation. We understand how disappointing it must have been to discover that the room booked was not configured as you had anticipated for your family of three. Your comments are valuable to us, and we will continue to review how room information is presented to ensure greater clarity during the booking process. We appreciate your kind words about our staff's quick response in arranging an alternative room. Your recognition will certainly be shared with the team, as it is always encouraging to know their efforts have made a positive difference to our guests' experience. Thank you as well for your comments regarding the room size and Wi-Fi speed. We understand the importance of reliable internet access and comfortable accommodations, especially for families, and we will take your feedback into consideration as we continue to improve our services and facilities. It was a pleasure welcoming you to our hotel, and we hope to have the opportunity to welcome you and your family back on your next visit to Kyoto. Warm regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for sharing your thoughts regarding your recent stay at ibis Styles Kyoto Shijo. I am pleased to hear that you appreciated our location, the cleanliness of the hotel, and the staff. However, I regret that your experience with the room size and breakfast service did not meet your expectations. Your feedback is valuable, and we will use it to enhance our offerings in the future. Kind regards, ibis Styles Kyoto Shijo

Dear Valued ALL Silver Member, Thank you very much for choosing ibis Styles Kyoto Shijo and for taking the time to share your detailed feedback regarding your recent stay. We are delighted to learn that you enjoyed our convenient location, easy access to public transportation, and the atmosphere of our lobby and Japanese gardens. It is also wonderful to know that you appreciated our breakfast selection, comfortable beds, and the service provided by our team. Your kind comments are greatly appreciated. At the same time, we appreciate your constructive feedback regarding the room size. As our hotel is located in the heart of Kyoto, some of our guest rooms are more compact than guests may expect, and we understand that limited space for opening luggage can be inconvenient, especially during a family trip. We regret any discomfort this may have caused during your stay. Thank you also for bringing the cleanliness concern under the bed to our attention. We have shared your comments with our housekeeping team to ensure that our cleaning standards are maintained in every area of the room. We are especially grateful for your loyalty as an ALL Silver member and for your positive recommendation of both our hotel and the ALL loyalty program. Thank you once again for your valuable feedback. We look forward to welcoming you back to ibis Styles Kyoto Shijo on your next visit to Kyoto. Kind regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback regarding your recent family stay with us, and for your loyalty as a valued Silver member of ALL – Accor Live Limitless. We are truly delighted to read that you rated your overall experience so highly and appreciated our convenient location, which we are pleased helped make your sightseeing in Kyoto enjoyable. It is also wonderful to know that you were satisfied with the cleanliness of your room, our team’s service, and the hotel facilities such as the nearby transport options, laundromat, and local amenities. However, we sincerely regret that your arrival experience did not meet your expectations. Please accept our apologies that we were unable to offer early check-in upon your arrival, despite your membership status. While this benefit is subject to availability, we fully understand how important it is after a long journey, and we will review our processes to improve flexibility wherever possible. We also appreciate your feedback regarding our sustainability efforts. We are very sorry for the inconvenience caused by the towel replacement, which did not align with your expectations. Your comment has been shared with our housekeeping team to ensure we better respect guests’ preferences and our environmental commitments. Furthermore, we are concerned to see your low rating regarding our loyalty program, and we truly regret that it did not meet your expectations during this stay. Your feedback is extremely valuable and will be shared internally for further improvement. Thank you once again for your kind compliments as well as your constructive feedback. We hope to have the opportunity to welcome you and your family back in the near future and provide you with an even more seamless experience. Warm regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at ibis Styles Kyoto Shijo. We are pleased to hear that you appreciated our ideal location and found the room to be clean and comfortable. Your comments about the window insulation have been noted, and we will consider them as we strive to enhance our guests' experiences. We hope to welcome you back in the future. Goodbye, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location, as well as your positive impressions of our check-in experience, cleanliness, and Wi-Fi connectivity. Your kind comments in these areas are truly encouraging for our team. However, we sincerely regret to learn that the size of the room did not meet your expectations and caused inconvenience during your stay. We understand how important space and comfort are, especially when traveling as a couple, and we are sorry that this aspect impacted your overall experience. Please allow us to explain that, as a centrally located hotel in Kyoto, our room sizes are designed with typical city space limitations in mind. Nevertheless, your feedback is highly valuable and will be shared internally as we continuously look for ways to improve our guest experience. We also appreciate your comments regarding the reservation process and are glad it was smooth and easy to navigate. Thank you once again for your constructive feedback. We truly hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and satisfying stay. Best regards, Kazuhide Oomori Operation Manager ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay with us. While we are pleased to read that you appreciated our convenient location and that your experience with our team, check-in, and check-out processes met your expectations, we are truly sorry to learn about the cleanliness issues you encountered in your room. Please accept our sincerest apologies for the condition of the bathroom, shower curtain, and floor. This is certainly not reflective of the standards we strive to maintain, and we fully understand how disappointing and uncomfortable this must have been for you. Your comments have been taken very seriously and have already been shared with our housekeeping team to ensure immediate corrective actions and to prevent any recurrence. We also regret that this experience impacted your overall perception of your stay and your willingness to recommend our hotel. Providing a clean and comfortable environment is one of our top priorities, and we clearly fell short in your case. We truly appreciate your loyalty as a Silver member of ALL – Accor Live Limitless, and we sincerely hope to have the opportunity to regain your trust during a future visit by offering you a much more pleasant experience. Kind regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for sharing your positive experience at ibis Styles Kyoto Shijo. We are delighted to hear that you found our location convenient and our accommodations to be clean and practical. It is our goal to provide a comfortable stay for all our guests, and your feedback is greatly appreciated. We look forward to welcoming you back in the future. Best regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient for exploring Kyoto. However, we regret that the breakfast experience did not meet your expectations. We appreciate your insights regarding the breakfast area and quality, as they are essential for our continuous improvement. Your comments will be taken into consideration as we strive to enhance guest satisfaction. Best regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at ibis Styles Kyoto Shijo. I regret to hear that you found your accommodation and breakfast experience unsatisfactory. We strive to ensure that our guests enjoy a comfortable stay, and your comments will be taken into consideration as we continuously seek to improve our services. We appreciate your input and hope for the opportunity to serve you better in the future. Best regards, ibis Styles Kyoto Shijo Operation Manager Kazuhide Omori

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at ibis Styles Kyoto Shijo. We are pleased to hear that you found our location convenient, with easy access to shopping and public transportation, including buses and the metro. We sincerely appreciate your understanding regarding the size of our rooms. Our team is always available to assist guests in finding accommodations that better suit their needs, and we are glad that you were able to transition to a room with two single beds for added comfort. Regarding breakfast, we understand that this aspect of your stay was not ideal. While our hotel does not offer dedicated breakfast facilities, we strive to provide our guests with a pleasant experience and suggest nearby cafes where breakfast options are available. Your feedback is valuable and will be taken into consideration as we continue to enhance our guest services. Thank you once again for your kind words. We hope to have the opportunity to welcome you back in the future. Best regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for your kind words regarding your recent stay at ibis Styles Kyoto Shijo. We are delighted to hear that you found our location convenient and our hotel clean and well-maintained. It is also gratifying to know that our staff met your expectations. We strive to provide excellent service to all our guests, and your feedback is greatly appreciated. Goodbye and best regards, ibis Styles Kyoto Shijo

Dear Valued Guest, Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you found your room to be perfect, spacious, and equipped with pleasant and comfortable amenities. It is our aim to provide all our guests with a comfortable and enjoyable experience. We appreciate your kind words and hope to welcome you back in the future. Best regards, ibis Styles Kyoto Shijo

Dear Guest, Thank you for your feedback regarding your recent stay with us. I appreciate you highlighting the location of our hotel. I sincerely regret to hear that the cleanliness of your room did not meet our usual standards, as we strive for excellence in this area. Your comments about the bathroom odor and the lack of amenities, such as toilet paper, have been noted and will be reviewed accordingly. Additionally, I understand your concerns about the comfort and bedding arrangements in your room. We aim to provide a pleasant experience for all our guests, and your insights are valuable in helping us improve. Thank you for your understanding, and I hope for the opportunity to welcome you again. Best regards, ibis Styles Kyoto Shijo

Dear Guest, Thank you for sharing your positive experience at our hotel. We are delighted to hear that you found our location convenient and enjoyed the service provided by our staff. It is also great to know that you appreciated their proficiency in English, which facilitated your extended stay. However, we sincerely apologize for the cleanliness issues you encountered in your room. Your feedback regarding the dust and hair will be reviewed with our housekeeping team to ensure we maintain our high standards of cleanliness. Thank you once again for your insights, and we hope to welcome you back in the future. Best regards, ibis Styles Kyoto Shijo

Dear Guest, Thank you for your feedback regarding your stay. We appreciate your kind words about our location and staff. We acknowledge your concerns regarding the size of the room and understand that it may not have met your expectations. Your comments are valuable to us. Goodbye, ibis Styles Kyoto Shijo

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel modern and well-located, providing convenient access to public transport and local dining options. We appreciate your understanding of the room sizes typical for business hotels in Japan. Your positive remarks encourage us to continue delivering quality service to our guests. We hope to welcome you back in the future. Best regards, ibis Styles Kyoto Shijo

Dear Guest, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our central location in Kyoto, which allows easy access to the city's attractions. Goodbye and best regards, ibis Styles Kyoto Shijo

Dear Guest, Thank you for your kind words regarding your recent three-night stay with us. We are delighted to hear that you enjoyed your time at our establishment in Kyoto. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Styles Kyoto Shijo