Mercure Kyoto Station 4 étoiles

Note Avis clients (Note ALL) 4.5/5 2 232 avis

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Mercure Kyoto Station - Image 1
Mercure Kyoto Station - Image 2
Mercure Kyoto Station - Image 3
Mercure Kyoto Station - Image 4
288 Aburanokojicho Shimogyo ku, 600-8231 KYOTO, Japon

Description

Les plus de l'hôtel

  • Huit minutes à pied de la gare JR de Kyoto

  • Une authentique pizza cuite au four dans notre restaurant italien « TRATTORIA M KYOTO ».

  • Nous proposons deux types de chambres : Supérieures modernes et chambres Privilège.

  • Le lounge est réservé aux clients des Chambres Privilege.

  • Restaurant italien et bar sur place proposent des spécialités locales à Kyoto.

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Mercure Kyoto Station

288 Aburanokojicho Shimogyo ku
600-8231 KYOTO
Japon

GPS:34.988349, 135.7535

Téléphone
Fax +81 75-343-5530

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs

Trattoria M kyoto

Visitez Trattoria M Kyoto pour le déjeuner ou le dîner. Ce restaurant italien décontracté à Kyoto propose des plats authentiques comme des pizzas classiques, des pâtes et des antipasti avec une touche japonaise, une fusion parfaite de saveurs.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  2 232 avis

Note Avis clients 4.5/5

Olivier B. En couple - Avis confirmés ALL

Dear Valued Guest, Thank you for your wonderful review and for your loyalty as a Silver member. We are truly delighted to know that your stay was "almost perfect" and that Mercure Kyoto Station was such a pleasant surprise for you. Your kind words are greatly appreciated by our entire team. We also thank you for sharing your feedback regarding the breakfast selection. While we strive to offer a wide variety of dishes, including local specialties as well as options for international guests, we understand your comments regarding European-style bread and will share them with our culinary team for future consideration. We are pleased that you otherwise enjoyed our breakfast, which offers a diverse selection of dishes, including clearly labeled options for vegetarian and vegan guests. Thank you once again for your valuable feedback and continued support as a Silver member. We look forward to welcoming you back to Mercure Kyoto Station on your next visit to Kyoto. Mercure Kyoto Station

Note Avis clients 1.0/5

Nahyung K. Voyage solo - Avis confirmés ALL

Dear Guest, Thank you for sharing your feedback following your stay at Mercure Kyoto Station. We are truly sorry to see that your experience did not meet your expectations, particularly regarding arrival, accommodation, cleanliness, our team service, and ALL member recognition. Please accept our sincere apologies for the disappointment caused. Regarding the room upgrade, our records show that an upgrade was provided during your stay. However, we sincerely regret if this was not clearly communicated or if the recognition as an ALL Platinum member did not feel sufficient. We also apologize that the welcome drink and overall loyalty experience fell below your expectations. As no detailed comments were provided, we are unable to fully understand each concern, but we take your ratings seriously and will share them with our team for review and improvement. Thank you again for your feedback. Front Office / Mercure Kyoto Station

Note Avis clients 5.0/5

Armel L. En couple - Avis confirmés ALL

Dear Valued Guest, Thank you for your wonderful review and for your continued loyalty as a Platinum member. We are delighted to hear that you enjoyed our convenient location near Kyoto Station, the comfort of our hotel, and our breakfast offerings. Your kind words about our welcoming and attentive team are especially appreciated, as providing genuine hospitality is one of our highest priorities. It is truly rewarding to know that our staff contributed to making your stay a pleasant one. We greatly value your loyalty and support, and we look forward to welcoming you back for another memorable stay in Kyoto. Mercure Kyoto Station

Note Avis clients 5.0/5

Claire V. En couple - Avis confirmés ALL

Dear valued guest, Thank you very much for staying with us at Mercure Kyoto Station and for sharing your wonderful feedback. We are delighted to hear that you enjoyed our convenient location near public transportation, as well as the spacious and comfortable room. It is also a great pleasure to know that you were fully satisfied with your arrival, cleanliness, our team, check-out experience, Wi-Fi, and sustainability efforts. Your perfect rating and kind recommendation mean a great deal to us. We sincerely appreciate your loyalty as an ALL Gold member, and we look forward to welcoming you back again on your next visit to Kyoto. Mercure Front Office Team

Note Avis clients 3.5/5

Xavier W. En famille - Avis confirmés ALL

Dear Valued Guest Thank you very much for staying with us at Mercure Kyoto Station and for taking the time to share your feedback. We are pleased to know that you had a good stay overall and appreciated our convenient location near Kyoto Station. We are also very happy to hear your kind comments about our team, especially the breakfast staff. Your feedback will be shared with them, and it will surely be a great encouragement. On the other hand, please accept our sincere apologies for the discomfort caused by the room temperature. We understand how important a comfortable room environment is, especially during the night, and we regret that this affected your sleep. Regarding the air conditioning, there may have been a possibility that the system was not properly activated or that the room setting required adjustment. Our hotel has an engineering team on site, and if we are informed of any room equipment issue during the stay, our Front Office team can arrange immediate assistance. We apologize that we were not able to support you at the time, and your comment has been shared internally so that we can provide clearer guidance and quicker assistance when needed. We also appreciate your comment regarding towel replacement. Although our hotel is committed to sustainability initiatives, we apologize that the towel handling during your stay did not reflect your intention. We will share this with our housekeeping team and review our operation to ensure guest preferences are followed more carefully. Thank you again for your valuable feedback and for your support as an ALL Classic member. We hope to have the opportunity to welcome you and your family back for a more comfortable stay in the future. Mercure Front Office Team

D'autres internautes évaluent notre hôtel

  • 1 222 avis 9.2/10 Site
  • 1 702 avis 8.1/10 Chambre
  • 1 361 avis 8/10 Service
  • 14 avis 5.5/10 Internet
  • 722 avis 8/10 Petit déjeuner
  • 520 avis 8/10 Propreté
  • 31 avis 3.4/10 Espace bien-être

Dispensé par Trustyou

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