Mercure Kyoto Station 4 étoiles

Note Avis clients (Note ALL) 4.5/5 2 140 avis

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Mercure Kyoto Station - Image 1
Mercure Kyoto Station - Image 2
Mercure Kyoto Station - Image 3
Mercure Kyoto Station - Image 4
288 Aburanokojicho Shimogyo ku, 600-8231 KYOTO, Japon

Description

Les plus de l'hôtel

  • Huit minutes à pied de la gare JR de Kyoto

  • Une authentique pizza cuite au four dans notre restaurant italien « TRATTORIA M KYOTO ».

  • Nous proposons deux types de chambres : Supérieures modernes et chambres Privilège.

  • Le lounge est réservé aux clients des Chambres Privilege.

  • Restaurant italien et bar sur place proposent des spécialités locales à Kyoto.

Nos hébergements

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Localisation de l'hôtel

Mercure Kyoto Station

288 Aburanokojicho Shimogyo ku
600-8231 KYOTO
Japon

GPS:34.988349, 135.7535

Téléphone
Fax +81 75-343-5530

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs

Trattoria M kyoto

Visitez Trattoria M Kyoto pour le déjeuner ou le dîner. Ce restaurant italien décontracté à Kyoto propose des plats authentiques comme des pizzas classiques, des pâtes et des antipasti avec une touche japonaise, une fusion parfaite de saveurs.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  2 140 avis

Note Avis clients 3.5/5

Xavier W. En famille - Avis confirmés ALL

L’hôtel est très bien situé, à 5 minutes à pieds, de la gare de Kyoto. Le personnel est aux petits soins. Mentionné spéciale au personnel du petit déjeuner. Par contre, il faisait beaucoup trop chaud dans la chambre. L’airco fonctionnait mal et rendait les nuits compliquées. On était en mai. J’espère que le problème sera réglé pour l’été chaud et humide japonais.

Dear Valued Guest Thank you very much for staying with us at Mercure Kyoto Station and for taking the time to share your feedback. We are pleased to know that you had a good stay overall and appreciated our convenient location near Kyoto Station. We are also very happy to hear your kind comments about our team, especially the breakfast staff. Your feedback will be shared with them, and it will surely be a great encouragement. On the other hand, please accept our sincere apologies for the discomfort caused by the room temperature. We understand how important a comfortable room environment is, especially during the night, and we regret that this affected your sleep. Regarding the air conditioning, there may have been a possibility that the system was not properly activated or that the room setting required adjustment. Our hotel has an engineering team on site, and if we are informed of any room equipment issue during the stay, our Front Office team can arrange immediate assistance. We apologize that we were not able to support you at the time, and your comment has been shared internally so that we can provide clearer guidance and quicker assistance when needed. We also appreciate your comment regarding towel replacement. Although our hotel is committed to sustainability initiatives, we apologize that the towel handling during your stay did not reflect your intention. We will share this with our housekeeping team and review our operation to ensure guest preferences are followed more carefully. Thank you again for your valuable feedback and for your support as an ALL Classic member. We hope to have the opportunity to welcome you and your family back for a more comfortable stay in the future. Mercure Front Office Team

Note Avis clients 4.0/5

Thuy D. En couple - Avis confirmés ALL

Les plus : Grande chambre avec très grand lit et baie vitrée avec vue sur la ville (25m2) Décoration soignée Petite attention pour les membres Gold (coffret de crackers traditionnels) Bagages montés en chambre Les moins : Mobilier un peu vieillissant : banc cassé, porte serviette cassé Pas de ciel de douche Pas de early check-in possible

Dear Valued Guest Thank you very much for staying with us at Mercure Kyoto Station and for sharing your detailed feedback. We are pleased to know that you had a very good stay with us and enjoyed your spacious room, large bed, city view, and carefully designed decor. We are also glad that you appreciated the small amenity prepared for ALL Gold members and the luggage assistance to your room. On the other hand, please accept our apologies for the inconvenience caused by the condition of some furniture, including the bench and towel rack. Your comments have been shared with our maintenance team so that we can review and improve the room condition. Regarding early check-in, we are sorry that we were unable to offer it on this occasion. Early check-in is subject to room availability on the day, and we regret any inconvenience this may have caused. Thank you again for your valuable feedback and for your support as an ALL Gold member. We hope to have the pleasure of welcoming you back to Mercure Kyoto Station again in the near future. Mercure Front Office Team

Note Avis clients 4.0/5

Anne E. M. J. J. En famille - Avis confirmés ALL

Hôtel agréable, restaurant très bon, chambre bien isolée acoustiquement et tout confort.

Dear Valued Guest Thank you very much for staying with us at Mercure Kyoto Station and for sharing your kind feedback. We are pleased to know that you had a comfortable family stay with us and enjoyed our hotel atmosphere, restaurant, quiet room, breakfast, cleanliness, and the service provided by our team. We also appreciate your comments regarding the room temperature and the difficulty in operating the air conditioning. Please accept our apologies for any inconvenience this caused during your stay. We will continue to review our room equipment guidance and staff support so that guests can adjust the room environment more comfortably. Your comment regarding the Wi-Fi connection speed has also been noted and shared with the relevant team for future improvement. Thank you again for your valuable feedback and for your support as an ALL Classic member. We hope to have the pleasure of welcoming you and your family back to Mercure Kyoto Station again in the near future. Mercure Front Office Team

Note Avis clients 4.5/5

Basile O. En famille - Avis confirmés ALL

Bon petit déjeuner et chambre très conrtable hôtel moderne

Dear Valued Guest, Thank you so much for your loyalty as ALL member and taking the time to share your experience at Mercure Kyoto Station. We are delighted to hear that you enjoyed our convenient location near the station, as well as our modern facilities, comfortable room, and breakfast. Your positive feedback means a lot to us, and we hope to welcome you again for another pleasant stay in Kyoto. Mercure Kyoto Station

Note Avis clients 4.0/5

Marie-amelie V. En famille - Avis confirmés ALL

Personnel serviable. Déjeuné très variés pour tous.

Dear Valued Guest, Thank you so much for your stay and taking the time to share your experience at Mercure Kyoto Station. We are delighted to hear that you enjoyed the pleasant atmosphere, the variety of our breakfast, and the helpful service provided by our team. We are especially grateful for your kind recognition of Matthew. Your words will certainly be shared with him as great encouragement. We are also pleased to share that our breakfast has been recently renewed, offering an even wider selection for our guests to enjoy. We truly appreciate your kind feedback and look forward to welcoming you again in the near future. Mercure Kyoto Station

D'autres internautes évaluent notre hôtel

  • 1 207 avis 9.2/10 Site
  • 1 673 avis 8.1/10 Chambre
  • 1 333 avis 7.9/10 Service
  • 14 avis 6.2/10 Internet
  • 698 avis 8.1/10 Petit déjeuner
  • 518 avis 8.1/10 Propreté
  • 30 avis 1.7/10 Espace bien-être
  • 8 avis 1.5/10 Piscine

Dispensé par Trustyou

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