Mercure Kyoto Station 4 étoiles

Note Avis clients (Note ALL) 4.5/5 2 067 avis

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Mercure Kyoto Station - Image 1
Mercure Kyoto Station - Image 2
Mercure Kyoto Station - Image 3
Mercure Kyoto Station - Image 4
288 Aburanokojicho Shimogyo ku, 600-8231 KYOTO, Japon

Description

Les plus de l'hôtel

  • Huit minutes à pied de la gare JR de Kyoto

  • Une authentique pizza cuite au four dans notre restaurant italien « TRATTORIA M KYOTO ».

  • Nous proposons deux types de chambres : Supérieures modernes et chambres Privilège.

  • Le lounge est réservé aux clients des Chambres Privilege.

  • Restaurant italien et bar sur place proposent des spécialités locales à Kyoto.

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Mercure Kyoto Station

288 Aburanokojicho Shimogyo ku
600-8231 KYOTO
Japon

GPS:34.988349, 135.7535

Téléphone
Fax +81 75-343-5530

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs

Trattoria M kyoto

Visitez Trattoria M Kyoto pour le déjeuner ou le dîner. Ce restaurant italien décontracté à Kyoto propose des plats authentiques comme des pizzas classiques, des pâtes et des antipasti avec une touche japonaise, une fusion parfaite de saveurs.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  2 067 avis

Note Avis clients 4.5/5

Rodolphe A. En famille - Avis confirmés ALL

Un établissement situé proche de la gare joliment decoré.

Dear Valued Guest, Thank you so much for your loyalty as ALL member and taking the time to share your experience at Mercure Kyoto Station. We are delighted to hear that you enjoyed the pleasant stay, our convenient location near the station, and the design of the hotel. It is also wonderful to know that you appreciated the cleanliness and the warm welcome from our team. We look forward to welcoming you again on your next visit to Kyoto. Mercure Kyoto Station

Note Avis clients 4.5/5

Thi T. H. N. En famille - Avis confirmés ALL

Nous avons passé un très bon séjour au Mercure Kyoto. L’hôtel est agréable, juste à côté de la gare. Le petit déjeuner est bon, avec beaucoup de choix. Le rapport qualité-prix est également très bon. Un grand merci pour le surclassement en chambre Privilège, très apprécié grâce à mon statut Platinum. Nous reviendrons avec plaisir lors d’un prochain séjour à Kyoto.

Dear Valued Guest, Thank you very much for sharing your kind feedback regarding your recent stay at Mercure Kyoto Station. We are delighted to hear that you had a very pleasant stay with us and that you enjoyed our convenient location near Kyoto Station. It is also wonderful to know that you appreciated our breakfast selection and found the overall value of your stay satisfying. We are especially pleased that you enjoyed the **Privilege room upgrade** as part of your **ALL Platinum membership**. It is always our pleasure to recognize and welcome our valued loyalty members whenever possible. Thank you once again for your kind comments and for choosing Mercure Kyoto Station. We are very happy to hear that you would consider staying with us again, and we look forward to welcoming you back on your next visit to Kyoto. Mercure Kyoto Station Front Office Team

Note Avis clients 4.0/5

Soler F. En couple - Avis confirmés ALL

L'hotel est situé le long d'une artère très passante et l'isolation n'est pas exceptionnelle ce qui occasionne du bruit dans les chambres donnant sur cette route. Heureusement, Mathew, une des personnes du staff a su répondre à notre demande de changement de chambre avec efficacité, délicatesse et extrême douceur. Au delà de cela, l'hotel est idéalement situé à coté de la gare de Kyoto si vous arrivez par train. En revanche ce n'est pas notre localisation favorite à Kyoto, nous préférons les rues piétonnes autour de Maruyama Park.

Dear Valued Guest, Thank you very much for taking the time to share such detailed feedback and for rating your stay 80 out of 100. We truly appreciate your kind words regarding our team, and especially your recognition of Mathew. We are delighted to hear that he handled your room change request with efficiency, delicacy, and kindness. Your “10/10” comment will certainly be shared with him — it will mean a great deal. At the same time, we sincerely apologize for the inconvenience caused by noise from the main road. While our location near Kyoto Station is convenient for many travelers, we understand that sound insulation is essential for a restful stay. Your feedback regarding sleep quality is taken very seriously, and we will continue exploring ways to improve guest comfort in this regard. We also regret the housekeeping oversight you mentioned. Even minor items such as hair or small debris should never be overlooked. Please accept our apologies, and rest assured that your comment has been shared with our housekeeping team to reinforce attention to detail. Regarding WiFi security, thank you for highlighting this concern. We understand how important a safe and stable connection is, and we will review this point with our technical team. We also acknowledge your candid comments about sustainability. While environmental responsibility is an important commitment for our brand, we fully agree that our primary mission is to ensure guest comfort and quality sleep. Your perspective is valuable and will be considered carefully as we continue refining our priorities and communication. Finally, thank you for your honesty and for recognizing both the strengths and areas for improvement. We hope to have the opportunity to welcome you again and provide an even more restful and seamless experience in the future. Front Office Team Mercure Kyoto Station

Note Avis clients 4.0/5

Xuan T. C. P. Entre amis - Avis confirmés ALL

L'hôtel est bien situé , le petit-déjeuner est super .

Dear Valued Guest, Thank you very much for taking the time to share your feedback and for rating your stay with us. We are pleased to hear that you appreciated our location and enjoyed our breakfast. Your positive comments are truly encouraging for our team. At the same time, we sincerely apologize for the discomfort experienced with the third bed. We understand how important a good night’s sleep is, especially when traveling with friends, and we regret that this aspect did not meet your expectations. Your feedback has been shared with the relevant team so we can review and improve the comfort of additional bedding arrangements. As an ALL Gold member, your opinion is especially valuable to us, and we thank you for your continued trust in Accor. We hope to have the opportunity to welcome you back to Mercure Kyoto Station and provide you with a more comfortable and satisfying stay in the future. Kind regards, Front Desk

Note Avis clients 3.5/5

Catherine H. En couple - Avis confirmés ALL

L'hôtel est agréable mais est un peu éloigné de la gare. La literie est de bonne qualité mais pas les oreillers. Pour un hôtel 4 étoiles, ils devraient être mieux nettoyés (odeur de transpiration) et de bien meilleure qualité. La salle de bain est mal éclairée et il manque un miroir grossissant. Le petit déjeuner est bien mais pourquoi faire payer plus cher si on se décide de s'y rendre la matin même ?

Dear guest, Thank you very much for taking the time to share your feedback with us. We are pleased to hear that you found our hotel comfortable overall and that you appreciated the quality of our bedding. At the same time, we sincerely apologize for the inconvenience you experienced regarding the pillows. Cleanliness and comfort are of utmost importance to us, and your comments have been shared with our housekeeping team for immediate review and improvement. We also regret that the bathroom lighting did not meet your expectations. Regarding the magnifying mirror, please allow us to mention that it is available upon request and can be borrowed from the front desk. We apologize if this information was not clearly communicated during your stay. Regarding breakfast pricing, the rate may vary depending on whether it is reserved in advance or added on the day of use, and we regret any confusion this may have caused. Thank you once again for your honest feedback. We truly appreciate your insights and hope to have the opportunity to welcome you back and provide a more comfortable experience in the future. Mercure Kyoto Station

D'autres internautes évaluent notre hôtel

  • 1 202 avis 9.1/10 Site
  • 1 676 avis 8/10 Chambre
  • 1 315 avis 8/10 Service
  • 14 avis 6.5/10 Internet
  • 676 avis 8.2/10 Petit déjeuner
  • 534 avis 8.1/10 Propreté
  • 32 avis 1.9/10 Espace bien-être

Dispensé par Trustyou

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