greet Берлин Александерплац

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 330

Гарантия
лучшей цены
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BERNHARD WEISS STRASSE 8, 10178 БЕРЛИН, Германия

Описание

Особенности отеля

  • Удобное расположение в центре Берлина на Александерплац

  • В стоимость входит WiFi на всей территории отеля.

  • Современные номера с экологичной мебелью

  • Вестибюль с открытой планировкой с зонами для завтраков, отдыха и бизнеса

  • Круглосуточный мини-маркет с местными напитками и закусками в вестибюле

Наши номера

Расположение отеля

greet Берлин Александерплац

BERNHARD WEISS STRASSE 8
10178 БЕРЛИН
Германия

GPS:52.523718, 13.416174

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Курение на территории отеля запрещено

Завтрак

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 330

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 443

Good budget hotel

Примечание: Tripadvisor 5.0/5

DerHenni Реальные отзывы TripAdvisor

Had a good experience for two nights in a single room. The room was clean, quiet and modern, had a huge TV inside and the Wifi was working well. Staff was friendly and the location with the Alexanderplatz station nearby is great to explore the city. Plenty restaurants and cafés are nearby as well.

Basic hotel

Примечание: Tripadvisor 3.0/5

Steve-and-Andie Couples - Реальные отзывы TripAdvisor

Just a one night stop for us. No frills hotel close to Alexanderplatz and the railway station. Compact room and equally compact bathroom. Didn’t sleep too good due to road and tram noise at the front of the building. Doesn’t help when the windows don’t close properly!! Cold bathroom. Adequate breakfast but again no frills. Got to breakfast before the rush, some were having to wait for a table. The only lift is slow and also used by housekeeping so be prepared to wait or use the stairs. Shower gel bottle was empty when we came to use the shower, luckily a housemaids trolley was in our corridor so helped myself to a new one. As they say, you only get what you pay for and this is no exception.

Dear Steve, Thank you for taking the time to share your review. We are pleased that you found our hotel's location close to Alexanderplatz and the railway station to be convenient. Our central location is indeed one of the aspects our guests love the most, as it allows easy access to various transportation options and numerous attractions within Berlin. However, we regret to hear that several aspects of your stay did not meet your expectations. We apologize for any discomfort caused by the noise from the street and the tram, and understand that a restful night's sleep is paramount. We are also sorry to hear about the windows and will look into this matter promptly. Additionally, we aim to provide a warm and comfortable environment, so we are concerned that the bathroom did not maintain an adequate temperature for your comfort. We also understand that you experienced an inconvenience with the shower gel in your room, and we will ensure that our housekeeping team is more diligent in checking these amenities for our guests. Finally, we appreciate your patience regarding the elevator and acknowledge that waiting times can be an inconvenience, especially when the hotel is at full capacity. We hope you were able to appreciate the authenticity of our sustainably-focused hotel, with its carefully selected local food and beverages, and our commitment to social responsibility. We are continually working to enhance our guests' experience and value all feedback that helps us in this mission. We hope we will have the opportunity to see you again in the future. Best regards, Your team from greet Berlin Alexanderplatz

Good location

Примечание: Tripadvisor 4.0/5

Hoops87 Реальные отзывы TripAdvisor

Good location with rooms providing what you need. Shower space a bit small but othewrise it was fine. The lift is very slow and small so in a larger group you are best taking the stairs. We didn't have breakfast here but were hapoy with the stay.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that our location served you well, being situated right in the heart of Berlin, providing easy access to local attractions and transport links. While we are glad that the room met your needs, we regret to hear your remarks about the shower space. Our aim is to provide comfortable and functional amenities, and we apologize if we fell short in this aspect. We also understand that the speed and size of the elevator were a concern, and we appreciate you bringing this to our attention. Please rest assured that we constantly strive to maintain and improve our facilities to enhance our guests' experiences. It's pleasing to note that, aside from these points, you were happy with your stay at greet Berlin Alexanderplatz. We take great pride in our commitment to sustainability and the comfort of our guests. We hope to welcome you back. All the best. Your team from greet Berlin Alexanderplatz

Disgusting treatment by obnoxious rude female receptionist

Примечание: Tripadvisor 1.0/5

Ross E Friends getaway - Реальные отзывы TripAdvisor

Rude and obnoxious female member of reception staff who threatened me with calling the police due to her not giving us all of our booked rooms. Couldn’t understand that 2 rooms were on one reservation so refused to give me a room key but has charged me for one nights stay when we didn’t even have a room key! Then gave our group a single room which they joked and called the ‘urinal room’ due to the smell of urine instead of the superior twin room that was booked back in December 2023! Honestly worst hotel I have ever stayed in! Plenty of much better hotels in the area with much friendlier staff!

Dear Ross, Thank you for taking the time to review your stay. We are truly sorry to hear about the challenges you faced during your check-in process and the discomfort you experienced in the room allocated to your group. Our aim is to provide a welcoming environment and efficient service, and it appears we fell short in this instance. While we do have a variety of room types, as outlined in the context, it seems there was a misunderstanding regarding your reservations. We take such matters seriously and are looking into the situation to ensure our guest service is consistent and accommodating. Luckily, upon check-out, we were able to talk about what happened. At the end of the day you had booked and used 4 rooms, even if one of them was only for 1 night. We have responded to you with a generous refund and we hope that we were able to smooth things out a bit. Kind regards, Your team from greet Berlin Alexanderplatz

very good ..could do even better

Примечание: Tripadvisor 4.0/5

Simomisb Реальные отзывы TripAdvisor

very clean rooms and bathroom. courtesi kettle is only inside some rooms...should be in every room. coffe and tea bags were not replaced.... beds are confortable sofa is not if those few things are improved it will be an excellent hotel near underground and train from airport

Dear Guest, Thank you for taking the time to share your review. We are pleased that we were able to meet your expectations with our high standards and strategic location. However, our guests' opinions are very useful as they help us to identify areas in which we can improve; please know that we have noted your feedback. We look forward to welcoming you back for another stay in the future. Best wishes, Your team from greet Berlin Alexanderplatz

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 750 Отзывов 9.3/10 Расположение
  • 808 Отзывов 5.3/10 Номер
  • 566 Отзывов 8.3/10 Сервис
  • 21 Отзывов 5.8/10 Интернет
  • 420 Отзывов 8.3/10 Завтрак
  • 317 Отзывов 6.8/10 Чистота
  • 170 Отзывов 5.3/10 Соотношение цены и качества
  • 146 Отзывов 2.4/10 Удобства

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