Mercure Берлин Сити

Мы прибыли уставшие в 8 утра,чек ин в 15 сказали,но могут сделать заранее и сразу поселился. В дальнейшей поездке в Берлин я становлюсь именно в данном отеле. Спасибо вам большое 😊😋

I had booked this hotel for three nights for my boyfriends birthday. The staff were lovely and let us check in early. The location of this hotel is fantastic! Lots of restaurants and bars close by, you are opposite the underground so it is very easy to get around the city! This hotel really exceeded my expectations! We did not eat at the hotel but breakfast looked lovely. If i visit berlin again I wold definitely book this hotel! My only very minor critique of this hotel is I did ask for special touches to be made to the room for my partners birthday so maybe next time a little card in the room would be nice but this wouldnt deter me from booking again! Thank you to all the staff at the mecure.

Nice hotel well located. Room clean, comfortable and quiet. Enjoyed a good Caesar salad and beer in the bar area. Breakfast was very good, great selection of quality food. Staff were friendly and professional. Located a short walk from the central station.

I must start by assuring that this hotel is very much situated in a central part of Berlin with easily accessible transport and close to most amenities. We were there for 7 days in which the room was not cleaned for a total of three days hence we had to go and ask for towels ourselves, do the bed and so on. We paid 640 for the room and to be fair we expected that at least our room would be clean. Most staff are extremely nice, they welcome you with a smile on their face and are very friendly and helpful. However, on the second last day of our trip, my friends and I requested the hotel to arrange a taxi for us. We made it very clear that we needed a taxi that would provide enough space for 8 adults and 16 luggages to which they confirmed that they would help us. When the taxi arrived we ended up with 6 luggages on our knees for the whole trip to the airport (40 minutes) which for some of us ended up in excruciating pain due to the lack of space that we were in. Before the taxi came, two of my friends went to complain in the reception to ask for another taxi to which the man in the reception simply replied that it was not his problem. This is not the kind of help that one would expect from a 4 star hotel. Personally I would not recommend this hotel for a duration of more than one day,

This has become our default hotel (although not the only one) on frequent visits to Berlin. Very pleasant staff, comfortable rooms, convenient location for public transport. Always a plausure to stay there.