Mercure Берлин Сити 4 звезды
Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 2 223
U6: U6 NATURKUNDEMUSEUM
M5: M5 NATURKUNDEMUSEUM
BERLIN TEGEL APT На расстоянии 8 км / 4,97 миль
BERLIN-SCHOENEFELD На расстоянии 25 км / 15,54 миль
BERLIN HAUPTBAHNHOF На расстоянии 0,9 км / 0,56 миль
BERLIN-OSTBAHNHOF На расстоянии 4 км / 2,49 миль
BERLIN-ZOOL.GARTEN На расстоянии 4 км / 2,49 миль
Регистрация заезда с - Регистрация выезда до
Современный интерьер и уютная атмосфера делают наш бар одним из самых популярных мест в городе. Насладитесь эксклюзивными винами, отменным кофе высочайшего качества или любимым коктейлем.
Все 246 номеров были полностью обновлены в 2017 году, и теперь в их оформлении чувствуется близость нашего отеля к Музею естественной истории. Номера Standard, Superior и Privilege подходят для проживания аллергиков; имеются кондиционер и бесплатный WIFI. Наш отель имеет сертификат ECARF. Многие наши номера предлагают вид на тихий внутренний дворик. Разрешено проживание с домашними животными (доплата составляет 15 евро за ночь).
Номер для людей с ограниченными возможностями
Отзывы наших гостей
Реальные отзывы гостей, которые останавливались в нашем отелеУзнать больше
Мне всё понравилось и чекин можно сделать сразу
Примечание: отзывы клиентов 5.0/5
М. Пары - Проверенные отзывы - ALL
Мы прибыли уставшие в 8 утра,чек ин в 15 сказали,но могут сделать заранее и сразу поселился. В дальнейшей поездке в Берлин я становлюсь именно в данном отеле. Спасибо вам большое 😊😋
Great place to stay!
Примечание: Tripadvisor 4.0/5
elliesH1107ES Реальные отзывы TripAdvisor
I had booked this hotel for three nights for my boyfriends birthday. The staff were lovely and let us check in early. The location of this hotel is fantastic! Lots of restaurants and bars close by, you are opposite the underground so it is very easy to get around the city! This hotel really exceeded my expectations! We did not eat at the hotel but breakfast looked lovely. If i visit berlin again I wold definitely book this hotel! My only very minor critique of this hotel is I did ask for special touches to be made to the room for my partners birthday so maybe next time a little card in the room would be nice but this wouldnt deter me from booking again! Thank you to all the staff at the mecure.
Good place to stay
Примечание: Tripadvisor 5.0/5
walmerbee Solo travel - Реальные отзывы TripAdvisor
Nice hotel well located. Room clean, comfortable and quiet. Enjoyed a good Caesar salad and beer in the bar area. Breakfast was very good, great selection of quality food. Staff were friendly and professional. Located a short walk from the central station.
Expected much better!
Примечание: Tripadvisor 2.0/5
charltongozo Реальные отзывы TripAdvisor
I must start by assuring that this hotel is very much situated in a central part of Berlin with easily accessible transport and close to most amenities. We were there for 7 days in which the room was not cleaned for a total of three days hence we had to go and ask for towels ourselves, do the bed and so on. We paid 640 for the room and to be fair we expected that at least our room would be clean. Most staff are extremely nice, they welcome you with a smile on their face and are very friendly and helpful. However, on the second last day of our trip, my friends and I requested the hotel to arrange a taxi for us. We made it very clear that we needed a taxi that would provide enough space for 8 adults and 16 luggages to which they confirmed that they would help us. When the taxi arrived we ended up with 6 luggages on our knees for the whole trip to the airport (40 minutes) which for some of us ended up in excruciating pain due to the lack of space that we were in. Before the taxi came, two of my friends went to complain in the reception to ask for another taxi to which the man in the reception simply replied that it was not his problem. This is not the kind of help that one would expect from a 4 star hotel. Personally I would not recommend this hotel for a duration of more than one day,
Dear Mr Charlton Thank you for taking the time and trouble to complete a survey following your recent stay at Mercure Hotel. At Mercure we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Please do not hesitate to contact me directly on email@example.com with more reservations details so I can also find your reservation in our system and am able to see who checked you out or to see whom you talked to for the taxi situation. I am very glad that you also mentioned our friendly guest service you have seen in our hotel, thank you very much. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to Mercure Hotels in the near future. Yours sincerely, Larissa Wrobbel Frotn Office Manager Mercure Hotel Berlin City
Consistently a pleasant place to stay
Примечание: Tripadvisor 5.0/5
figfest Реальные отзывы TripAdvisor
This has become our default hotel (although not the only one) on frequent visits to Berlin. Very pleasant staff, comfortable rooms, convenient location for public transport. Always a plausure to stay there.
В сотрудничестве с TripAdvisor
Расположение отеля на карте