Novotel Sydney City Centre 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 2.459 beoordelingen

Beste prijs
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Novotel Sydney City Centre - Image 1
Novotel Sydney City Centre - Image 2
Novotel Sydney City Centre - Image 3
Novotel Sydney City Centre - Image 4
7 to 9 York Street, 2000 SYDNEY, Australië

Omschrijving

Extras van het hotel

  • Gelegen in het hart van het zakendistrict van Sydney, vlak bij het Wynyard-station

  • Beschikt over 24-uurs receptie en eigen parkeerplaats

  • Onlangs gerenoveerd en vernieuwd

  • Dicht bij Circular Quay, Operagebouw en Havenbrug

  • Nieuwe kamers hebben o.a. een tv met Chromecast

Onze accommodaties

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Hotel locatie

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Australië

Gps:-33.86481857299805, 151.20530700683594

Telefoon
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Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • 100% niet-roken accommodatie
  • Roomservice

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

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100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  2.459 beoordelingen

TripAdvisor score  3.0/5  17 beoordelingen

Dit hotel is de naam novotel niet waard.

Avis-klantbeoordeling 1.0/5

Maya Gezinnen - ALL bevestigde berichten

Er waren kakkerlakken in onze kamer. De receptioniste vroeg zelfs geen bewijs en was niet verschoten, dus dit duidt op een gekend probleem. Roomservice op de gang werd ook niet opgekuist wat bijdraagt tot een slechte hygiëne. Vloer in de ontbijtzaal plakte eveneens, tafels werden ook niet naar behoren schoongemaakt. Novotel is normaalgesproken in orde maar dit hotel is ondermaats. Een echte afrader.

Dear Maya, Thank you for taking the time to tell us about your experience at the Novotel Sydney City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I have shared your concern with the relevant department to look into further. This is definitely very unusual what you have mentioned. This hotel has been recently refurbished and all our rooms are pretty new. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johnny Sanaullah Front Office Manager

A very poor Novotel & watch what you are charged!

Tripadvisor-waardering 3.0/5

roaming_kiwi58 Gecertificeerde beoordeling door TripAdvisor

We stayed at the Novotel Sydney City Centre for 6 nights in September. This was our third stay at this hotel. The first time when it was a Mercure, and the last two as a Novotel. It is not up to the Novotel standard. The location is brilliant, just across the road from the Wynyard train station. For this reason we will probably continue to use this hotel, even though we consider it not to be up to standard. Arrival and departure is very impersonal and cold. You are directed to check in/out at a kiosk. The staff do not want to interact with you at all. When we got to our room there was a pile of dirty room service dishes outside the door. Very welcoming! Fortunately the room had been serviced. The whole week we were there the hall was not vacuumed. We could see the same bits of paper, and a safety pin, which stayed on the hall floor the whole time. Room is comfortable and spacious enough. Bed fine, but the pillows are awful - very big and chunky. They give me a sore neck. Last time we stayed I asked one of the housekeeping staff for a smaller pillow. They said they couldn't provide one and I had to ask reception, which I did. It took them about 3 hours to deliver another pillow to the room. Given my experience last time, and the fact we did not arrive at the hotel until 9pm, I didn't bother with trying to get a decent pillow this time. I transferred the pillowcase from one of the huge pillows to one of the sofa cushions, which was a much better size. There should be smaller pillows in the rooms as an option. Breakfast is good. Plenty of variety. We had it included as part of my Accor Plus membership, so it was even better value. Bathrooms are tiny. Showers are good, with plenty of hot water. We checked out at 4.30am in the morning. At a kiosk, of course. On my account was a charge which was not mine. Fortunately a person from reception did show their face while I was at the kiosk. I told them there was an invalid charge on my account. They could not tell me what it was for, but tried to convince me it was something I had forgotten about. No way! I knew I had charged absolutely nothing the whole time we were there and the room was prepaid. I was in a hurry to catch a train to the airport. On my insistence they eventually said they would remove the charge, and I was told to just log out of the kiosk without paying. Back home the next day I could see that they had charged me the item anyway! Needless to say I was pretty annoyed and emailed them. About a week later, after they had put several charges on and off my credit card, the charge was finally removed for good. I was not impressed. This was our second disappointing stay at this hotel. It really does not compare to any other Novotel we have stayed at. But, as we go to Sydney fairly regularly and the location is so good, it will probably stay on our list of Sydney hotels to use.

Convenient and comfortable stay

Tripadvisor-waardering 4.0/5

trawellguru Stellen - Gecertificeerde beoordeling door TripAdvisor

Very close to Wynyard Station. Room was lovely and well presented. Great comfy beds. Tasty breakfast spread. Dinner menu not so good. Really appreciate the fact we got our room fews hours early on our arrival. Great storage in the room. Bathroom could have an upgrade 🤔

Service Client inexistant

Tripadvisor-waardering 1.0/5

Mylene V Gecertificeerde beoordeling door TripAdvisor

Je n'ai pas pu séjourner à l'hotel car mon vol a été annulé à cause des terribles émeutes en Nouvelle Calédonie, l'hotel m'a facturé l'intégralité de ma reservation soit 1200 euros, ils refusent tout remboursement, ne répondent à aucun mail... service client inexistant.

Ottima posizione

Tripadvisor-waardering 3.0/5

fabiom367 Stellen - Gecertificeerde beoordeling door TripAdvisor

Hotel si trova in un ottima posizione, vicino a tutto e con fermate treni e metro vicini. Reception eccellente, peccato x le stanze molto molto polverose. Disgustoso vedere i piatti lasciati nei corridoi per intere giornate. Okay per 3/4 notti

Dear fabiom367 thank you for your review of your recent stay. We appreciate the feedback and hope to welcome you back again soon. Kind regards Kim S General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.502 beoordelingen 9.5/10 Locatie
  • 2.051 beoordelingen 6.3/10 Kamer
  • 1.595 beoordelingen 7.5/10 Service
  • 58 beoordelingen 2.6/10 Wifi
  • 1.007 beoordelingen 4.8/10 Comfort
  • 846 beoordelingen 6.1/10 Netheid
  • 524 beoordelingen 3.2/10 Voorzieningen
  • 408 beoordelingen 6/10 Ontbijt

Mogelijk gemaakt door Trustyou

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Al onze hotels in Sydney

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.