Mantra On Kent 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 1.031 beoordelingen

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Omschrijving

Extras van het hotel

  • Bel 1300 987 610 om met een reserveringsadviseur te overleggen

  • Zelfstandige accommodatie

  • Uitzicht op Darling Harbour vanuit een aantal kamers

  • Nabij conferentieruimten (ICC en stadhuis)

  • In een rustige omgeving, op slechts 200 m van de zakenwijk

Onze accommodaties

Hotel locatie

Mantra On Kent

433 Kent St
2000 Sydney
Australië

Gps:-33.871788, 151.204761

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Restaurant
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
Dicht bij het hotel
  • Parking

CASCADES

Ons eigen restaurant, Cascades, serveert dagelijks een warm ontbijtbuffet in een ontspannen, warme moderne omgeving. Ons ontbijt is inclusief barista-koffie, gebak van een gerenommeerde banketbakkerij in Sydney en een selectie vers fruit.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  1.031 beoordelingen

TripAdvisor score  4.0/5  2.043 beoordelingen

don't expect any housekeeping when staying here

Tripadvisor-waardering 2.0/5

joongki k Gecertificeerde beoordeling door TripAdvisor

first time hotel experience with no house keeping services at all like a 300AUD+/night hostel space wise it was okay, nice rennovated toilets but rest was just not worth staying

Charged $500 extra at check in

Tripadvisor-waardering 1.0/5

pamela l Gecertificeerde beoordeling door TripAdvisor

My booking was made by son in law who had a discount rate for family and friends my invoice was for $1593.90. At check in I was asked for the employees card. I tried ring but my son in law was not contactable and my daughter said they had never been asked for this at checkin and they had to provide this when booking. At check in they said I got an email stating I needed to provide proof at checkin. I told them I hadn’t received any email stating this only that it was needed when booking. I am a female pensioner and was meeting up with two of my school friends who are also pensioners and all on a budget. I was told I had to pay an additional $500 and if I paid by credit card I would be charged 1% which I was not aware of. My total stay cost $2120.98. I covered the extra $500 myself because my friends had only budgeted for a 1/3 of the original invoice, as I did I. For a pensioner on a limited income this greatly impacted on what I could do for my time in Sydney. I have never been in a position in all my travels where I am have been asked to pay more than the booking invoice. I presumed that any other requirements for the booking at the reduced rate in done when booking, which it was. I will never book any accommodation again with the Accor group. I think this was all very misleading and unpleasant. The rooms were also sub standard and very disappointing.

Very comfortable room in the Mantra on Kent

Tripadvisor-waardering 4.0/5

Wanderer26241869567 Gecertificeerde beoordeling door TripAdvisor

We booked to attend a number of functions. The Mantra on Kent was easy for us to walk to each of our planned events in the CBD. The room was large and comfortable, with a fully equipped kitchen. There was a large king sized in its own room, and a fold out bed (lounge) as well. We had a view of Darling Harbour from the room, which added to the spacious feel.

Dear Wanderer26241869567, We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. Very glad to read that you took full advantage of our location and facilities. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Great hotel in Sydney CBD

Tripadvisor-waardering 5.0/5

Scenic33689888815 Gecertificeerde beoordeling door TripAdvisor

Great accommodation in the heart of the Sydney CBD. Friendly check in lady, happy to oblige with my late checkout request. Room was spacious, kitchen facilities, very clean & great views over the Sydney skyline. Breakfast was great, quality excellent. I will definately stay at Mantra On Kent hotel, thank you for making my stay so enjoyable. As an Accor plus member, the goodies provided were great, thank you..

Dear Scenic33689888815, We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service and facilities, as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great stay with us.

Mantra in Kent Sydney

Tripadvisor-waardering 2.0/5

kathleen J Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Stayed at Mantra on Kent Sydney, staff were very nice but the rest of not great, the room smells musty no matnance done the cupboard in the kitchen dosnt close the smell is coming from there, the bedhead look disgusting white stuff on it just not a good look I won’t stay here again, our room was 601 right near the elevator we booked 12 months ago for 3 nights all we could here was the elevator going up and down

Dear Kathleen, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Rest assured these issues have been raised with our Maintenance and Housekeeping team to prevent any future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards,

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 485 beoordelingen 9.5/10 Locatie
  • 660 beoordelingen 7.2/10 Kamer
  • 518 beoordelingen 8.8/10 Service
  • 13 beoordelingen 4.7/10 Wifi
  • 243 beoordelingen 7/10 Netheid
  • 75 beoordelingen 7.3/10 Ontbijt
  • 55 beoordelingen 4.3/10 Eten
  • 5 beoordelingen 0/10 Wellnessruimte

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