Mantra On Kent 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 975 beoordelingen

Beste prijs
garantie
Mantra On Kent - Image 1
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433 Kent St, 2000 Sydney, Australië

Omschrijving

Extras van het hotel

  • Bel 1300 987 610 om met een reserveringsadviseur te overleggen

  • Zelfstandige accommodatie

  • Uitzicht op Darling Harbour vanuit een aantal kamers

  • Nabij conferentieruimten (ICC en stadhuis)

  • In een rustige omgeving, op slechts 200 m van de zakenwijk

Onze accommodaties

Hotel locatie

Mantra On Kent

433 Kent St
2000 Sydney
Australië

Gps:-33.871788, 151.204761

Telefoon
Fax +61 2 9264 8698

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Huisdieren niet toegestaan
  • Restaurant
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
Dicht bij het hotel
  • Parking

CASCADES

Ons eigen restaurant, Cascades, serveert dagelijks een warm ontbijtbuffet in een ontspannen, warme moderne omgeving. Ons ontbijt is inclusief barista-koffie, gebak van een gerenommeerde banketbakkerij in Sydney en een selectie vers fruit.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  975 beoordelingen

TripAdvisor score  4.0/5  2.063 beoordelingen

Good location, freindly staff but hotel could do with some TLC

Tripadvisor-waardering 3.0/5

A V Gecertificeerde beoordeling door TripAdvisor

This is my 2nd stay. Last was 4 years ago. The lifts concern me and being placed on the 27th floor didnt assist! Appears only the RHS lift was in operation. Breakfast was of average quality. Bathrooms were nice as was the bed itself. I asked to check in early (in advance) and even offered to pay for an extra room/cost. This was ignored/skipped over at reception but was told there was a bathroom i could use near the lifts. I changed into my suit in your bathroom which was awkward.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mantra on Kent Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the areas of concerned shared and to work through improvements. We appreciate your sharing your feedback. It is our hope to welcome you back again in the future. Kind Regards, Alana Friend

Good location, but that's about it!

Tripadvisor-waardering 2.0/5

DinnerNight Gecertificeerde beoordeling door TripAdvisor

We checked into our room on the 19th floor for a four-night stay. Unfortunately, only one of the two lifts was operational throughout our visit, as the second lift was out of order. Each time we needed to leave the building; we faced waits of 10-15 minutes for the lift to arrive to the 19th floor. To make matters worse, both lifts eventually became “out of order”. There was no communication/text messages from the Mantra on Kent, other than an A4 letter notice posted by the lifts on each floor. We received no updates, no compensation, meals or apologies for the inconvenience. Thankfully, we were able to use the stairs (begrudgingly), but I felt for the guests on the higher floors! Additionally, there was no cleaning service or fresh towels provided during our costly four-night stay.

Dear Guest, We very much appreciate you taking the time to share feedback from your recent experience at Mantra on Kent. We do apologise for the inconvenience caused from the issues that presented with the lifts throughout your stay. We are sorry for the shortfalls in experience and value your feedback shared for us to work on these areas of improvements. This feedback is important to us as we strive to make improvements for our guest experiences. Kind Regards, Alana Friend

Quiet location in heart of CBD. Clean and convenient

Tripadvisor-waardering 4.0/5

Madelaine C Gecertificeerde beoordeling door TripAdvisor

We stayed in Executive Apartment, room 906. Room was very clean, bed very comfortable and bathroom and kitchen well appointed. Even has full size washer and dryer, and a full size fridge in kitchen. Would be very comfortable for a few nights stay for sure. You seem to have a choice of either a balcony or bath. We chose balcony, and at level 9 were the highest of these. This offered a small glimpse of Darling Harbour - so if you want a view forgo the balcony and ask for a bath higher up. Convenient parking next door - exit at level 3 for the Sussex St side door and you come out directly next to the hotel. Easy walking distance to both CBD and Darling Harbour. Would happily stay here again.

Dear Guest, Thank you for taking the time to share feedback on your recent experience at Mantra on Kent. We are so pleased to hear you enjoyed our location and our apartment style accommodation was well suited. It is always a pleasure to receive positive feedback, of which this feedback will serve as an encouragement to our team as we continue to strive to create great guest experiences. Thank you for sharing and it is our hope to welcome you back again. Kind Regards, Alana Friend

Good location, poor management

Tripadvisor-waardering 1.0/5

robertsQ7128GX Gecertificeerde beoordeling door TripAdvisor

This hotel is located a couple of blocks from the QVB building. Unfortunately management let staff use the 2 hotel lifts during the busiest part of the day. After going to breakfast, my partner and I (and 6 others) waited TWENTY MINUTES for a lift so we could go back to our rooms. The list stopped numerous times, but every time it was full of staff with their trolleys to service rooms. Absolutely poor management. These trolleys should already be on the floors (say overnight), not blocking the lifts for TWENTY MINUTES. Absolutely no regard for their patrons. I will NEVER stay here again. Period.

Dear Robert, We really appreciate you taking the time to share feedback from your recent experience at Mantra on Kent. I am sorry that your experience did not meet your expectations and very much value the feedback shared on areas of improvements. We do apologise for the inconvenience caused with lifts and please be rest assured that we are working through your feedback with our team. Thank you for sharing this feedback. This feedback is important to us as we strive to make improvements for our guest experiences. Kind Regards, Alana Friend

好立地

Tripadvisor-waardering 4.0/5

shuilk Gecertificeerde beoordeling door TripAdvisor

清潔、必要なものはほぼ揃っている Town Hall駅からもダーリングハーバーへも近く、QVBやスーパーでの買い物にも便利 部屋がきちんとリノベーションされているのに 洗濯機と乾燥機だけが古くて悪目立ちしている 使用に問題はなかったが、特に乾燥機は作動中にカバーとフィルターが外れることが数回あった 洗濯機と乾燥機は新しいものに入れ替えるべきだと思った

Dear Guest, Thank you for taking the time to share your experience. We very much value your feedback of which we will be working through with our team to ensure these items are addressed. It is our hope to see you again soon. Kind Regards, Alana Friend

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 511 beoordelingen 9.5/10 Locatie
  • 620 beoordelingen 7.5/10 Kamer
  • 503 beoordelingen 8.6/10 Service
  • 11 beoordelingen 4.5/10 Wifi
  • 217 beoordelingen 7.5/10 Netheid
  • 116 beoordelingen 7.9/10 Ontbijt
  • 109 beoordelingen 4.4/10 Voorzieningen
  • 52 beoordelingen 4.9/10 Eten

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.