悉尼班克斯顿美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,165 评论

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悉尼班克斯顿美居酒店 - Image 1
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8 Greenfield Parade, Entry from 6 Mona Street, 2200 班克斯顿, 澳大利亚

描述

酒店其他优惠

  • 可使用所有的体育俱乐部餐厅、酒吧、健身房、会议室、剧院和儿童游乐场

  • 方便前往悉尼奥林匹克公园体育场和娱乐演出地点

  • 所有客房均配有空调、小厨房和 Chromecast 电视

  • 免费又安全的地下停车场

  • 酒店要求客人在入住时出示有效证件（根据班克斯顿体育俱乐部的规定）。

我们的客房

酒店位置

悉尼班克斯顿美居酒店

8 Greenfield Parade, Entry from 6 Mona Street
2200 班克斯顿
澳大利亚

GPS:-33.92013, 151.03275

电话
传真 000000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店

早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,165 评论

TripAdvisor 评级  3.5/5  20 评论

Enter at your own risk !!!

Tripadvisor 评级 1.0/5

AaliyahElOzone 家庭住宿 - 经 TripAdvisor 认证的评论

I’d rather try crossing the border than stay here. Absolutely filthy each and every stay. Never again. Blood stains, urine stands, semen stains on bedding, Lysol clippings under couch cushions and bugs in their beds,dust everywhere, but don’t complain as they will ask you to find alternative accommodation. Absolutely filthy Strip your beds and pillows This ‘establishment’ is a health and hygiene risk.

Thanks for sharing your feedback and it's disappointing to hear about your experience and that each experience you have with us doesn't improve. I'll look into the issues you mentioned and make sure they get sorted out with our Housekeeping team. I appreciate your honesty.

位置好

客户意见评级 3.5/5

Jen 单人住宿 - 所有已确认评论

方便出行

尊敬的 Jinyan Z.： 感谢惠赐有关下榻 Mercure Sydney Bankstown 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

Excellent Reception and Reservations Team. Thank You.

Tripadvisor 评级 5.0/5

TravellerMatt69 Solo travel - 经 TripAdvisor 认证的评论

Excellent hospitality, from start to finish. Thanks, in particular, to Sacha and Youi for the warm and caring welcome. Likewise to Nam and Kevin for the service at checkout. The room was clean, comfortable and quiet, being on Floor 10. I do understand how guests may feel needing to log into the Sports Club for access to the hotel lift. For me, as a member of the Sports Club, was not as out-of-the-way. Congratulations to the hotel staff for such a warm stay.

Under Par experience

Tripadvisor 评级 3.0/5

Hayley P 经 TripAdvisor 认证的评论

Such a disappointment. The hotel rooms are run down, the water pressure in the grotty shower was basically like someone was drooling on me. Very small cupboard space and no room service for food or drinks. The views are rather lovely and it’s only saving grace was the friendly and very helpful reception staff and the fact it’s in the Bankstown Sports Club which offers an escape.

Dear 527hayleyp, I'm truly sorry to hear about your disappointing experience during your recent stay with us. Providing comfortable accommodations and excellent service are top priorities for us, and it's disheartening to learn that we fell short of meeting your expectations. I apologise for the issues you encountered with the condition of the room, water pressure, and lack of room service. Your feedback is invaluable, and I assure you that we will address these concerns internally to ensure that necessary improvements are made to enhance the quality of our accommodations and services. I'm glad to hear that you found our reception staff friendly and helpful, and that you enjoyed the views and the amenities offered by Bankstown Sports Club. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to better serve you in the future. Kind regards, Jack H Mercure Sydney Bankstown

Stranger things

Tripadvisor 评级 2.0/5

graydon g 经 TripAdvisor 认证的评论

Could had been better seem very strange to have to gambling and always have to show a pass everytime you got off work and wanted to sleep cleaning could have been better with seen dusted. Only one working elevator so if your in a rush be prepared to wait. Great location to attend work on time

Dear graydong2020, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations and that you encountered some issues during your stay. We apologise for any inconvenience caused by the need to show a pass every time you returned to the hotel. Your feedback is valuable, and we will review the security procedures to ensure they are within the Clubs NSW Legislation while also being guest-friendly. Additionally, we regret that you found cleanliness to be lacking, and we will address this with our housekeeping team to ensure all areas are thoroughly cleaned and dusted. Regarding the elevator situation, we understand how frustrating it can be to wait, especially when in a rush. We will work to address any maintenance issues promptly to ensure smooth operation of our facilities. We're glad to hear that our location was convenient for attending work on time, but we regret that other aspects of your stay fell short. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm Regards, Jack H

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其他网络用户评价我们的酒店

  • 527 评论 9.4/10 位置
  • 803 评论 6.8/10 房间
  • 656 评论 7.9/10 服务
  • 11 评论 7/10 上网
  • 353 评论 6.6/10 清洁度
  • 324 评论 7.2/10 设施
  • 171 评论 8.4/10 食物
  • 75 评论 6/10 早餐

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