宜必思悉尼奥林匹克园酒店 3 星

客户意见评级 (ALL 评级) 4.1/5 1,691 评论

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Olympic Bvd Herb Elliott Ave, Olympic Park, 2127 悉尼奥林匹克公园, 澳大利亚

描述

酒店其他优惠

  • Shared facilities with adjacent Novotel Sydney Olympic Park

  • 2 minute walk to station, 45 minute drive to CBD

  • Big screen sport and live music at the brewery bar & kitchen

  • Relaxed dining at Boulevard Brasserie & Bar

  • Complimentary WIFI

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酒店位置

宜必思悉尼奥林匹克园酒店

Olympic Bvd Herb Elliott Ave, Olympic Park
2127 悉尼奥林匹克公园
澳大利亚

GPS:-33.848062, 151.067754

电话
传真 +61 2 8762 1263

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  1,691 评论

TripAdvisor 评级  3.5/5  601 评论

Not a 4 start experience

Tripadvisor 评级 2.0/5

Mike H 经 TripAdvisor 认证的评论

Firstly, I must say that all of the front of house staff were extremely helpful and professional in every interaction I had with them, and the location is awesome if you are attending an event in Olympic Park. But there is a lot needed to improve to call the hotel 4 star. I checked into my room on the 4th floor after 2pm to find food plates from the previous night still outside hotel room doors (including mine), they were still there at 4pm when I left the hotel. This happened each day and unfortunately left a smell in the corridor. An ice bucket with an empty bottle remained outside a room even after the food remains had been removed. While the reception/bar area looks great my room was in sore need of a refurbishment. Frayed/damaged curtains, virtually all the wall fixtures in the bathroom were loose in the wall, dirt around the sockets and poorly finished light replacement activities leaving patchy/peeling paint on the rooms ceiling. A minor point also, but speaks to the general coordination, the TV in my room welcomed me to another room number and a different guests name throughout my stay. Time for a review of your systems I think. Thanks again to the staff, they were a credit to the hotel. Hope this information helps you make some improvements.

Would not recommend

Tripadvisor 评级 3.0/5

away-from-home-2250 经 TripAdvisor 认证的评论

Room not cleaned properly, blood stain on the pillow case, milk in fridge had been opened & used , went to reception to get a new one but they had run out of milk. All this for over $200 a night, lift you game people. The one redeeming feature was that the bed was comfortable.

Dear Guest, Thank you for taking the time to provide feedback on your recent stay. I’m truly sorry to hear about the issues you encountered with room cleanliness and the condition of the milk, as well as the lift inconvenience. This is not the standard we strive to maintain, and I understand your frustration. We are addressing these concerns with our team to ensure such issues are rectified. I’m glad to hear that you found the bed comfortable, but I regret that your overall experience did not meet your expectations. Thank you for bringing these matters to our attention. If there’s anything further you’d like to discuss, please feel free to contact me directly. Kind regards, Beau Frith Front Office Manager ibis Sydney Olympic Park

Great location, good service & friendly staff...... but getting a bit old

Tripadvisor 评级 4.0/5

Mark D 商务住宿 - 经 TripAdvisor 认证的评论

Stayed at the Ibis Sydney Olympic Park for a work function, as the name suggests is located in the Sydney Olympic Park are and is close to multiple sporting, concert, venues and restaurants. Check in was quick and efficient. Room was pretty basic & aging, but it has everything you need in a very convenient location. Breakfast was good with plenty to choose from. I'd certainly stay here again. The only issue I found was a lack of PowerPoint's, especially by the bed.

Thank you for your feedback. I'm pleased to hear that you enjoyed the location, service, and friendly staff during your recent stay with us. It’s great to know that our convenient location and breakfast offerings added to your positive experience. I appreciate your comments regarding the room's condition and the lack of power points by the bed. We look forward to welcoming you back on your next visit to Sydney Olympic Park. Best regards, Beau Frith Front Office Manager ibis Sydney Olympic Park

Family

Tripadvisor 评级 1.0/5

Liz M 经 TripAdvisor 认证的评论

Stayed at the Ibis Sydney Olympic Park, arrived at the hotel to find no parking available even though when I booked l was assured that parking was available, sent to a parking station , to find it was full , charged $7 for 7 minutes whilst driving around the parking station to try and find a parking spot. Came back to the hotel , 45 minutes to be checked in as only 2 staff on reception. Had to leave my 3 young daughters at the hotel on their own as they could not walk the 1 km back to the hotel. Hotel reception staff very unfriendly and not helpful at all. I will never stay at the Ibis Sydney Olympic Park ever again . On checking out was charged $45 for my car to be parked at the front of the hotel. I will also not bd renewing my Accor membership. I sent an email to the Ibis hotel and Accor 3 days ago , still waiting for a response. Simply never again.

Dear Liz, I’m very sorry to hear about your experience at Ibis Sydney Olympic Park. It’s clear we didn’t meet your expectations, and for that, I sincerely apologize. We understand how frustrating it must have been to deal with parking issues, delays at check-in, and poor service. These are not the standards we aim to uphold. I’m sorry to hear that you felt our staff was unhelpful and that your concerns went unresolved. Please rest assured that your feedback is taken very seriously. We will review the situation regarding the parking charges and the lack of response to your email. Thank you for bringing these issues to our attention, and I hope we can address them to prevent future occurrences. Best regards, Beau Frith Front Office Manager Ibis Sydney Olympic Park

Dirty room

Tripadvisor 评级 2.0/5

Samone C Friends getaway - 经 TripAdvisor 认证的评论

The Ibis Olympic Park review. Pros: Lovely welcome to the hotel and check in was easy. Breakfast in the room was good, perfectly cooked eggs. Cons: Rooms was the dirtiest room I have ever stayed in. 1cm thick dust in the room around edges, mould on the blinds and peas in the bathroom sink ? I did ask to be moved to a cleaner room as my asthma started to play up and this was accomodation. The next room was a little cleaner with no mould on the blinds however not to standard.

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其他网络用户评价我们的酒店

  • 852 评论 8.9/10 位置
  • 1,384 评论 5.5/10 房间
  • 1,121 评论 8.6/10 服务
  • 13 评论 1.5/10 上网
  • 624 评论 4.6/10 清洁度
  • 273 评论 5/10 性价比
  • 225 评论 7.9/10 早餐
  • 5 评论 8/10 运动休闲

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