悉尼奥林匹克公园铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 2,428 评论

保证最优惠房价
悉尼奥林匹克公园铂尔曼酒店 - Image 1
悉尼奥林匹克公园铂尔曼酒店 - Image 2
悉尼奥林匹克公园铂尔曼酒店 - Image 3
悉尼奥林匹克公园铂尔曼酒店 - Image 4
Olympic Boulevard, 悉尼奥林匹克公园, 2127 悉尼奥林匹克公园, 澳大利亚

描述

酒店其他优惠

  • 位于悉尼奥林匹克公园的商务娱乐中心

  • 置身于客房中，将令人惊叹的城市全景尽收眼底

  • Bacar 餐厅供应品类丰富的诱人酒单

  • 24 hour fit lounge

  • 2 minute walk to rail station, 26 minute drive to CBD

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

悉尼奥林匹克公园铂尔曼酒店

Olympic Boulevard, 悉尼奥林匹克公园
2127 悉尼奥林匹克公园
澳大利亚

GPS:-33.849167, 151.068771

电话
传真 +61 2 8762 1263

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BACAR RESTAURANT

Bacar 餐厅是位于悉尼奥林匹克公园铂尔曼酒店的一家高档现代餐厅。在 Bacar 享用由我们屡获大奖的行政主厨 Ben Nicholls 打造的令人难忘的时令菜肴。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  2,428 评论

TripAdvisor 评级  4.5/5  1,875 评论

服务好

客户意见评级 5.0/5

Clare 家庭住宿 - 所有已确认评论

所有服务特别好 我提出的问题能及时得到回复和解决，特别喜欢酒店早餐 非常美味 晚餐也是 特别是牛排让我回味无穷

Dear Clare, Thank you for your kind words. We are delighted to hear that you enjoyed our services, especially the delicious breakfast and dinner. It is always our priority to provide prompt and efficient solutions to our guests' inquiries. Your satisfaction is our greatest reward. We look forward to welcoming you back for more delightful experiences. Warm regards, Dianne Knight Director Rooms

Disappointing Stay.

Tripadvisor 评级 1.0/5

J J 经 TripAdvisor 认证的评论

The hotel has an excellent location, although the staff’s performance is average. Specifically, the duty manager, Tanya, fell short of expectations and demonstrated a lack of focus on guest satisfaction. I strongly recommend further training to focus more on customers needs and expectations.

Dear J J, Thank you for sharing your feedback with us. We are disheartened to learn about your disappointing experience at our hotel. We appreciate your kind words about our location and regret to hear about the service shortfall you encountered. Rest assured, guest satisfaction is our top priority, and we will address your concerns internally. Your suggestion for further training is duly noted. We hope to have another opportunity to exceed your expectations in the future. Warm regards, Dianne Knight Director Rooms

Fawlty Towers designed this hotel - don't stay here if you want wifi or mobile charging points!

Tripadvisor 评级 1.0/5

TheMohawkSingapore 经 TripAdvisor 认证的评论

The staff were nice but the hotel room was designed by Fawlty Towers! There are also no phone charging points at all! In 2024! The wifi was appalling. It kept going off and on and when it was on it kept dropping and wasn't fit for purpose. The bed had a duvet on which did not fit the duvet cover and no one had noticed! Several times they tried to tell me that this was normal! Then they blamed the laundry people for doing this! Just common sense bypass going on here! How can a four star hotel give a customer a duvet with a duvet cover that is too small for it? The desk had a chair that was too low for it to be able to use the desk properly!' They had to find me a conference chair with cushions so that I could reach the desk! Bizarre design! The sink was so badly designed that it could not be used to fill up either the kettle or the water bottle they gave me without spilling out all the water from them! It was a joke! I had to use the small glass that they gave us to fill up with water and then pour the water into the kettle to be able to use it! On my 3rd day they didn’t even bother to clean my room! I left at midday and came back at 11pm and the room had not been touched, this despite the fact that I did not have the don’t disturb sign on. Shocking for a hotel of this nature not to clean your room! I had to call up to get some coffee granules for the morning but clearly no one had tried to clean the room. What kind of SOP allows that? It’s like a hotel room from the 1990s! Fawlty Towers designed, don't stay here! Bailey was fantastic as introduced me to Michael who saved me a load of money in taxi fares to and from the airport. Great location for the concert which is why I am here but I wouldn’t stay here again, it’s a shambles.

Dear Chris J. Reed, I would like to express my sincere apologies for the numerous inconveniences you experienced during your stay with us. Your feedback regarding the design flaws in the room, the absence of phone charging points, and the subpar wifi connection is deeply concerning. Please rest assured that we take your comments seriously and will address these issues with our team. It is disappointing to hear about the issues with the duvet and duvet cover, as well as the desk and chair setup. Such lapses in attention to detail do not reflect the high standards we strive to maintain. We will investigate these matters further to ensure they are rectified promptly. Regarding the cleanliness of your room, I sincerely apologize for the oversight in servicing your accommodation. This is certainly not indicative of our usual standards, and I will personally look into the breakdown in our housekeeping procedures to prevent such incidents from occurring in the future. I am delighted to hear that Bailey provided you with excellent service and introduced you to Michael, who assisted you with transportation arrangements. We appreciate your kind words about our team members and the hotel's convenient location for the concert. Once again, please accept my apologies for the shortcomings you encountered. We value your feedback as it helps us improve, and I hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve. Warm regards, Dianne Knight Director Rooms

Conference Attendance

Tripadvisor 评级 4.0/5

David G 商务住宿 - 经 TripAdvisor 认证的评论

A mid standard hotel located close to our conference facilities. Check-in and other formalities good, breakfast I would rate quite high but the bed, my goodness. Each night the bed was short sheeted. Despite my complaint to housekeeping every night was the same. I had to pull everything out from the end of the bed to get under the sheet and doona. and despite having a king room, it was 2 single beds pushed together, so I had a ridge running down the centre, most uncomfortable. Other conference attendees also complained of the same issues...

Dear David G, Thank you for taking the time to share your feedback regarding your recent conference attendance at Pullman at Sydney Olympic Park. We are pleased to hear that you found our check-in process and other formalities to be satisfactory. Your kind words about our breakfast are greatly appreciated. We sincerely apologize for the inconvenience you experienced with the bedding in your room. We take guest comfort very seriously, and it is disheartening to learn that the bed was not up to our usual standards. Rest assured, your comments have been shared with our housekeeping team to address the issues you encountered during your stay. At Pullman, we strive to provide a seamless and comfortable experience for all our guests, and we regret that we fell short in this instance. Your feedback is invaluable to us as it helps us identify areas for improvement. We are committed to ensuring that each guest enjoys a restful and pleasant stay with us. We hope to have the opportunity to welcome you back in the future and demonstrate the high level of service and comfort that we are known for. Should you choose to stay with us again, please do not hesitate to contact me directly so that I can personally oversee your reservation. Warm regards, Dianne Knight Director Rooms

A great stay

Tripadvisor 评级 5.0/5

josephkI604ZN 家庭住宿 - 经 TripAdvisor 认证的评论

Very friendly and welcoming team. First from reservation staff- Lucy who was very helpful and patient to secure my bookings. Wen arriving at the hotel, ALim,and Hyeongsh were very friendly and careful in going through my three bookings and provided excellent advice and demonstrated professional. Alim was particularly stood out and offer to carry my luggages. Very thankful for his prompt help. Will definitely come back to stay again

Dear josephkI604ZN, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a great stay at Pullman at Sydney Olympic Park. It is wonderful to know that Lucy, Alim, and Hyeongsh provided you with exceptional service from the moment of reservation to your arrival. We are proud to have a team that is friendly, welcoming, and dedicated to ensuring our guests' satisfaction. At Pullman, we always strive to offer a seamless and pleasant experience, and we are thrilled to learn that our team members went above and beyond to assist you during your stay. Your kind words will be shared with Lucy, Alim, Hyeongsh, and the rest of the team to motivate them to continue delivering outstanding service. We look forward to welcoming you back for another excellent stay. Should you need any assistance with future bookings, please do not hesitate to contact us. Warm regards, Dianne Knight Director Rooms

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 639 评论 8.5/10 位置
  • 1,374 评论 7/10 房间
  • 1,419 评论 8.3/10 服务
  • 14 评论 7.7/10 上网
  • 461 评论 5.8/10 清洁度
  • 270 评论 7/10 早餐
  • 251 评论 4.4/10 性价比

支持方 Trustyou

我们在附近的其他酒店

我们位于 悉尼奥林匹克公园 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。