悉尼奥林匹克公园铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 2,523 评论

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悉尼奥林匹克公园铂尔曼酒店 - Image 1
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Olympic Boulevard, 悉尼奥林匹克公园, 2127 悉尼奥林匹克公园, 澳大利亚

描述

酒店其他优惠

  • 位于悉尼奥林匹克公园的商务娱乐中心

  • 置身于客房中，将令人惊叹的城市全景尽收眼底

  • Bacar 餐厅供应品类丰富的诱人酒单

  • 24 hour fit lounge

  • 2 minute walk to rail station, 26 minute drive to CBD

我们的客房

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酒店位置

悉尼奥林匹克公园铂尔曼酒店

Olympic Boulevard, 悉尼奥林匹克公园
2127 悉尼奥林匹克公园
澳大利亚

GPS:-33.849167, 151.068771

电话
传真 +61 2 8762 1263

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BACAR RESTAURANT

Bacar 餐厅是位于悉尼奥林匹克公园铂尔曼酒店的一家高档现代餐厅。在 Bacar 享用由我们屡获大奖的行政主厨 Ben Nicholls 打造的令人难忘的时令菜肴。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  2,523 评论

TripAdvisor 评级  4.5/5  1,879 评论

Excellent Experience - recommended.

Tripadvisor 评级 5.0/5

Beach8um 经 TripAdvisor 认证的评论

I was very impressed with this hotel. We stayed for a few nights in Deluxe Double 1060 and the room was spotless, nicely decorated & with a lovely outlook over the stadiums. The daily servicing of the rooms was excellent, and they should be commended. Check-In was friendly and accommodating. Bar Service was also friendly and professional. Shout out to Tony & his crew for their awesome service and attention to detail. Loved the fruity water in the foyer and the easy access to Qudos Bank Arena. The only small downer was the unhappy check-out guy who probably should find another job that doesn't deal with tourists and customers generally. Seemed totally disinterested. But honestly, congratulations to you all for a high-quality, well-run hotel. We will be back :)

Missed opportunity

Tripadvisor 评级 3.0/5

Corrlisa 家庭住宿 - 经 TripAdvisor 认证的评论

Great location, all staff were pleasant. The loyalty chocolates were a nice touch. Unfortunately, the personalisation on the card was incorrect (I am a Mrs not a Mr). On check in I had to query why the room types were not as I had requested - and paid for - on booking nearly a year prior. It was a shame that I wasn’t contacted in advance to say my request could not be met, or that it wasn’t even mentioned on check in and I had to ask about it. I was charged for valet parking that I have no recollection of booking and did not use. I queried it when I realised I had been charged for something I did not use, and am still waiting for a response ten days later. No one mentioned this when I checked in. When I checked out I was given the option to email the invoice, which only provided one of three invoices. I am still waiting on the others.When I checked out I was not asked about my stay which may have prompted me to mention the mould in the shower. We had such a good time at the event we went there for, the stay could have easily been the icing on the cake. I would not rush to return.

Dear Corrlisa, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your kind words about our location and our staff, as well as your acknowledgment of the loyalty chocolates. However, I sincerely apologize for the inaccuracies in the personalization of the card and for the discrepancies with your room type request. We understand how important it is for all details to be correct, especially after such a long lead time. I regret that you were not informed about the changes upon your arrival. Regarding the valet parking charge and the invoices, I understand your frustration. It is our practice to clarify all charges at check-in, and I apologize for any oversight in this instance. Your concerns about the cleanliness in the shower will also be addressed with our housekeeping team. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future. Best regards, Pullman at Sydney Olympic Park

poor experience

Tripadvisor 评级 2.0/5

Andrew M 经 TripAdvisor 认证的评论

the reception and duty managers, promised they would correct credit card transactions but nothing has happened. Still awaiting a phone call and a resolution 12 days on. they also were adjusting reward points still awaiting that correction as well.

Dear Andrew M, Thank you for your feedback. We regret to hear about the delay in resolving your credit card transactions and reward points adjustments. Please know that we value your concerns and will ensure they are addressed appropriately. Best regards, Pullman at Sydney Olympic Park

住宿非常愉快

客户意见评级 5.0/5

Meiling 家庭住宿 - 所有已确认评论

房間整潔乾淨，服務人員客氣且效率高

Dear Meiling, Thank you for your positive review. We are delighted to hear that you had a pleasant stay with us. Our team takes pride in providing clean rooms and high-quality service. We appreciate your kind words about our staff's politeness and efficiency. We look forward to welcoming you back to Pullman at Sydney Olympic Park in the future. Dianne Knight Director Rooms

Fantastic

Tripadvisor 评级 5.0/5

Caterina C 家庭住宿 - 经 TripAdvisor 认证的评论

This is one one my favorite Accor hotels. Nothing can be faulted. Staff deserve reconigtion as they too can not be faulted

Dear Caterina C, Thank you for your wonderful feedback regarding your recent stay at Pullman at Sydney Olympic Park. We are delighted to hear that you consider our hotel one of your favorites and appreciate the recognition of our dedicated staff. Your kind words will certainly be shared with the team, as they strive to provide exceptional service to all our guests. Warm regards, Dianne Knight Director Rooms

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其他网络用户评价我们的酒店

  • 688 评论 8.7/10 位置
  • 1,405 评论 7.1/10 房间
  • 1,472 评论 8.2/10 服务
  • 14 评论 8.2/10 上网
  • 472 评论 5.7/10 清洁度
  • 284 评论 7.3/10 早餐
  • 253 评论 4/10 性价比
  • 15 评论 1.9/10 游泳池

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