Mercure Sydney Bankstown 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 174

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Mercure Sydney Bankstown - Image 1
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8 Greenfield Parade, Entry from 6 Mona Street, 2200 BANKSTOWN, Australia

Opis

O hotelu

  • Access to all Sports Club restaurants, bars, gym, meeting rooms, theatre and kids playground

  • Convenient Access to Sydney Olympic Park Stadium and Entertainment venues

  • All rooms are fitted with air conditioners, kitchenettes and Chromecast TVs

  • Free and secure undercover parking

  • The hotel requires a valid ID to be presented upon check-in (rules by Bankstown Sports Club).

Nasze pokoje

Lokalizacja hotelu

Mercure Sydney Bankstown

8 Greenfield Parade, Entry from 6 Mona Street
2200 BANKSTOWN
Australia

Pozycja GPS:-33.92013, 151.03275

Telefon
Faks 000000

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Całkowity zakaz palenia na terenie całego obiektu

Śniadanie

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 1 174

Ocena TripAdvisor  3.5/5  Liczba opinii: 19

Excellent Reception and Reservations Team. Thank You.

Ocena na stronie TripAdvisor 5.0/5

TravellerMatt69 Solo travel - Opinia zatwierdzona w TripAdvisor

Excellent hospitality, from start to finish. Thanks, in particular, to Sacha and Youi for the warm and caring welcome. Likewise to Nam and Kevin for the service at checkout. The room was clean, comfortable and quiet, being on Floor 10. I do understand how guests may feel needing to log into the Sports Club for access to the hotel lift. For me, as a member of the Sports Club, was not as out-of-the-way. Congratulations to the hotel staff for such a warm stay.

Under Par experience

Ocena na stronie TripAdvisor 3.0/5

Hayley P Opinia zatwierdzona w TripAdvisor

Such a disappointment. The hotel rooms are run down, the water pressure in the grotty shower was basically like someone was drooling on me. Very small cupboard space and no room service for food or drinks. The views are rather lovely and it’s only saving grace was the friendly and very helpful reception staff and the fact it’s in the Bankstown Sports Club which offers an escape.

Dear 527hayleyp, I'm truly sorry to hear about your disappointing experience during your recent stay with us. Providing comfortable accommodations and excellent service are top priorities for us, and it's disheartening to learn that we fell short of meeting your expectations. I apologise for the issues you encountered with the condition of the room, water pressure, and lack of room service. Your feedback is invaluable, and I assure you that we will address these concerns internally to ensure that necessary improvements are made to enhance the quality of our accommodations and services. I'm glad to hear that you found our reception staff friendly and helpful, and that you enjoyed the views and the amenities offered by Bankstown Sports Club. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to better serve you in the future. Kind regards, Jack H Mercure Sydney Bankstown

Stranger things

Ocena na stronie TripAdvisor 2.0/5

graydon g Opinia zatwierdzona w TripAdvisor

Could had been better seem very strange to have to gambling and always have to show a pass everytime you got off work and wanted to sleep cleaning could have been better with seen dusted. Only one working elevator so if your in a rush be prepared to wait. Great location to attend work on time

Dear graydong2020, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations and that you encountered some issues during your stay. We apologise for any inconvenience caused by the need to show a pass every time you returned to the hotel. Your feedback is valuable, and we will review the security procedures to ensure they are within the Clubs NSW Legislation while also being guest-friendly. Additionally, we regret that you found cleanliness to be lacking, and we will address this with our housekeeping team to ensure all areas are thoroughly cleaned and dusted. Regarding the elevator situation, we understand how frustrating it can be to wait, especially when in a rush. We will work to address any maintenance issues promptly to ensure smooth operation of our facilities. We're glad to hear that our location was convenient for attending work on time, but we regret that other aspects of your stay fell short. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm Regards, Jack H

Great stay

Ocena na stronie TripAdvisor 5.0/5

PeterG873 Couples - Opinia zatwierdzona w TripAdvisor

We’ve tried every hotel in south western Sydney and we keep coming back here (over 20 times). Rooms are fine and quiet. The staff are very pleasant. Sasha and Kevin do a great job with their team. Plenty of free parking downstairs. Situated as part of Bankstown Sports Club so there are plenty of good quality restaurants downstairs. Wifi and chrome cast is patchy but aircon is good and everything is clean. Recognition for Accor members is good. Welcome drink is water. Sometimes we get chocolates and we always get upgraded (thanks guys). See you next week.

Dear PeterG873, Thank you for choosing to stay with us, your loyalty and for taking the time to share your wonderful feedback. We're thrilled to hear that you've had a great stay with us over 20 times! It's fantastic to know that you find our rooms comfortable and quiet, and we appreciate your kind words about our staff, especially Sasha, Kevin, and the team. We're delighted that you enjoy the convenience of our location within Bankstown Sports Club and the variety of quality restaurants. We apologise for any inconvenience with the wifi and Chromecast and appreciate your understanding. Your loyalty as Accor members is highly valued, and we're glad to hear you've experienced the benefits. We look forward to welcoming you back for another enjoyable stay next week and appreciate your ongoing support. Best regards, Jack Hamilton Mercure Sydney Bankstown

A great hotel, well located with easy access to Bankstown and trains to Sydney.

Ocena na stronie TripAdvisor 5.0/5

Caml2f Rodziny - Opinia zatwierdzona w TripAdvisor

We stayed here with the family when we had the Lebanese Film Festival in Bankstown. It was a great stay. Staff were very helpful and the location made it very easy. The rooms were clean, and the hotel takes you straight into the Bankstown Sports Club which has all the amenities you need - cafe, restaurants, gym etc. Highly recommend for anyone staying in Sydney.

Dear Caml2f, Thank you so much for taking the time to share your positive experience at our hotel! We are delighted to hear that you had a great stay with your family during the Lebanese Film Festival in Bankstown. It is an amazing initiative in our area, that we are all proud of in our area, as well as being an even prouder sponsor of! We appreciate your kind words about our staff and are thrilled that their helpfulness contributed to your enjoyable stay. Our prime location with easy access to Bankstown and the convenience of nearby train stations is indeed one of our key highlights. It's fantastic to know that you found the rooms clean and that the integration with the Bankstown Sports Club added value to your experience. We're glad you could take advantage of the club's amenities, including the cafe, restaurants, and gym. Your recommendation means a lot to us, and we hope to welcome you back for any future stays in Sydney. If there's anything specific you'd like to share about your time with us or if there are ways we can enhance your next visit, please don't hesitate to let us know. Once again, thank you for choosing to stay with us and for sharing your positive feedback! Best Regards, Jack Hamilton General Manager

Partner: TripAdvisor

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  • 71 Liczba opinii 5.3/10 Śniadanie

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Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.