Mercure Sydney Bankstown

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 256

8 Greenfield Parade, Entry from 6 Mona Street, 2200 BANKSTOWN, Australia

O hotelu

  • Access to all Sports Club restaurants and bars

  • Convenient Access to Sydney Olympic Park Stadium and Entertainment venues

  • All rooms with kitchenette facilities

  • Free and secure undercover parking

Lokalizacja hotelu

Mercure Sydney Bankstown

8 Greenfield Parade, Entry from 6 Mona Street
2200 BANKSTOWN
Australia

Pozycja GPS:-33.917301, 151.035843

Telefon +61 2 8111 7100

Faks 000000

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

THE BAR

Zdjęcie nieumowne

The Bar is situated in the heart of the Rainforest Lounge. The ever popular Rainforest Lounge is unique to Bankstown Sports with its lush greenery depicting a tranquil rainforest. A relaxing space to escape the hustle and bustle. AccorPlus not applicable.

Nasze pokoje

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 256

Ocena TripAdvisor  3.5/5  Liczba opinii: 8

The only place to stay in Bankstown

Ocena na stronie TripAdvisor 5.0/5

PappaJ2016 Couples - Opinia zatwierdzona w TripAdvisor

Excellent accommodation. The upgraded rooms since becoming a Mercure are even better than they were. The reception staff are always very friendly and helpful. The parking is free. The BankstownSports club is right there so many restaurants to choose from. The views are good. We highly recommend.

Dear PappaJ2016, Thank you for your fantastic review of Mercure Sydney Bankstown. We are thrilled to hear you enjoyed your stay and we hope to be able to welcome you back sometime soon. Regards,

3rd visit

Ocena na stronie TripAdvisor 4.0/5

Michelle B Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

We love staying here, the atmosphere is like a mini Vegas. Plenty of restaurants & bars within the sports club to visit, you don't need to venture out. We were on the 6th floor facing the train station, room was big enough with the usual amenities.

Dear michelle300466, Thank you for the lovely review you provided for your last stay with us. We are delighted you enjoyed it and agree its an amazing destination. We hope you have a chance to visit us again soon.

Came to Sydney for a wedding. Perfect spot to stay

Ocena na stronie TripAdvisor 5.0/5

K4615SQdeborahh Couples - Opinia zatwierdzona w TripAdvisor

We have stayed here 6 times in the last 10 years and have never been disappointed. Would highly recommend it. Everything is there. We arrived Monday now is Friday and we haven't had to move our car from the car park. So many choices to eat at. We will be back again.

Dear K4615SQdeborahh, Thank you for your fantastic review of our Hotel. We are so glad you enjoyed your 6 stay with us. We do look forward to welcoming you back again soon! Regards,

I Left Behind Phone Charger And It Disappeared

Ocena na stronie TripAdvisor 1.0/5

glennr705 Friends getaway - Opinia zatwierdzona w TripAdvisor

Nice stay but very disappointed that my phone charger which was left plugged in near the television disappeared. I have left it behind still plugged into the power point near the television. Phoned motel within an hour and a half after leaving, had to phone back next day after motel contact made with housekeeping but apparently it disappeared in between us vacating room and room being serviced. How secure are these rooms ?

Dear Glennr705, I'm sorry to hear that you were unable to locate your lost property after your stay with us at Mercure Sydney Bankstown. I understand how important it is to have your belongings with you, and it's disappointing to hear that they are still missing. We take all reports of lost property very seriously and have thoroughly searched our premises for any items that may have been left behind. Our team has also checked with our lost and found department to see if your belongings were turned in. Unfortunately, we have been unable to locate them. I understand that you may be concerned that your property was stolen, and please know that we take any allegations of theft very seriously. We have investigated this matter further and have found no evidence of theft. However, we will continue to monitor our security measures and take any necessary steps to ensure the safety and security of our guests. I apologize for any inconvenience this has caused you, and if there's anything else we can do to assist you, please do not hesitate to contact us. We hope that you will consider staying with us again in the future. Best regards,

Does not live up to the brand - product or service!

Ocena na stronie TripAdvisor 2.0/5

NathaenM Rodziny - Opinia zatwierdzona w TripAdvisor

I changed my booking from the Rydges to the Mercure Bankstown knowing what the Mercure brand is. Well, what can I say apart from ‘won’t make that mistake again’. Mercure has had the property since about mid 2022 and I fail to see what they have changed from the once Travelodge to justify the prices charged. It certainly is not the customer service from one particular check in agent, it certainly is not the quality of the rooms (in fact there are no longer sports channels and there is still the Travelodge logo on some items). Rooms are still exactly the same as Travelodge days with the slippery bathroom tiles and the shower door that opens and hits the toilet. On top of that there is the lift situation…..if signs are going to be put up letting people use the service lift then perhaps there should be better communication with the Bankstown Sports staff (just so paying guests aren’t scolded for doing exactly as the sign says). And to top it off…..the agent on check out didn’t even query how our stay was! I guess they know the story here too! Next time I will stick with my judgement and not change bookings!

Dear NathaenM, Thankyou for choosing to stay with Mercure Sydney Bankstown. I am sorry to hear that we did not live up to your expectations. We will certainly work on our guest experience both at checkin and departure as this is certainly not the level of service that we aim for. I am sorry about the experience you had with the Bankstown Sports Club staff. I will follow up with the team there about that. I understand that the Travelodge here has not had sports channels since 2019 but your preference for this offer is duly noted. Thank you for providing your feedback about you stay and we hope to be able to welcome you back sometime in 2023. Regards,

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 378 Liczba opinii 9.1/10 Lokalizacja
  • 501 Liczba opinii 6.8/10 Pokój
  • 316 Liczba opinii 7.3/10 Obsługa
  • 7 Liczba opinii 2.9/10 Internet
  • 246 Liczba opinii 6.9/10 Czystość
  • 222 Liczba opinii 6.4/10 Udogodnienia
  • 107 Liczba opinii 7.8/10 Jedzenie
  • 35 Liczba opinii 5.4/10 Śniadanie

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