Mercure Sydney Bankstown 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 1.174 beoordelingen

Beste prijs
garantie
Mercure Sydney Bankstown - Image 1
Mercure Sydney Bankstown - Image 2
Mercure Sydney Bankstown - Image 3
Mercure Sydney Bankstown - Image 4
8 Greenfield Parade, Entry from 6 Mona Street, 2200 BANKSTOWN, Australië

Omschrijving

Extras van het hotel

  • Toegang tot alle Sports Clubrestaurants, bars, gym, vergaderruimten, theater en speeltuin

  • Gunstige toegang tot het Sydney Olympic Park Stadium en amusementsvenues

  • Alle kamers zijn uitgerust met airconditioning, kitchenettes en Chromecast-TV's

  • Beveiligde en gratis overdekte parkeerplaats

  • Hotel eist dat bij inchecken een geldig ID wordt getoond vlg regels van Bankstown Sports Club.

Onze accommodaties

Hotel locatie

Mercure Sydney Bankstown

8 Greenfield Parade, Entry from 6 Mona Street
2200 BANKSTOWN
Australië

Gps:-33.92013, 151.03275

Telefoon
Fax 000000

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • 100% niet-roken accommodatie

Ontbijt

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  1.174 beoordelingen

TripAdvisor score  3.5/5  19 beoordelingen

Excellent Reception and Reservations Team. Thank You.

Tripadvisor-waardering 5.0/5

TravellerMatt69 Soloreis - Gecertificeerde beoordeling door TripAdvisor

Excellent hospitality, from start to finish. Thanks, in particular, to Sacha and Youi for the warm and caring welcome. Likewise to Nam and Kevin for the service at checkout. The room was clean, comfortable and quiet, being on Floor 10. I do understand how guests may feel needing to log into the Sports Club for access to the hotel lift. For me, as a member of the Sports Club, was not as out-of-the-way. Congratulations to the hotel staff for such a warm stay.

Under Par experience

Tripadvisor-waardering 3.0/5

Hayley P Gecertificeerde beoordeling door TripAdvisor

Such a disappointment. The hotel rooms are run down, the water pressure in the grotty shower was basically like someone was drooling on me. Very small cupboard space and no room service for food or drinks. The views are rather lovely and it’s only saving grace was the friendly and very helpful reception staff and the fact it’s in the Bankstown Sports Club which offers an escape.

Dear 527hayleyp, I'm truly sorry to hear about your disappointing experience during your recent stay with us. Providing comfortable accommodations and excellent service are top priorities for us, and it's disheartening to learn that we fell short of meeting your expectations. I apologise for the issues you encountered with the condition of the room, water pressure, and lack of room service. Your feedback is invaluable, and I assure you that we will address these concerns internally to ensure that necessary improvements are made to enhance the quality of our accommodations and services. I'm glad to hear that you found our reception staff friendly and helpful, and that you enjoyed the views and the amenities offered by Bankstown Sports Club. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to better serve you in the future. Kind regards, Jack H Mercure Sydney Bankstown

Stranger things

Tripadvisor-waardering 2.0/5

graydon g Gecertificeerde beoordeling door TripAdvisor

Could had been better seem very strange to have to gambling and always have to show a pass everytime you got off work and wanted to sleep cleaning could have been better with seen dusted. Only one working elevator so if your in a rush be prepared to wait. Great location to attend work on time

Dear graydong2020, Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations and that you encountered some issues during your stay. We apologise for any inconvenience caused by the need to show a pass every time you returned to the hotel. Your feedback is valuable, and we will review the security procedures to ensure they are within the Clubs NSW Legislation while also being guest-friendly. Additionally, we regret that you found cleanliness to be lacking, and we will address this with our housekeeping team to ensure all areas are thoroughly cleaned and dusted. Regarding the elevator situation, we understand how frustrating it can be to wait, especially when in a rush. We will work to address any maintenance issues promptly to ensure smooth operation of our facilities. We're glad to hear that our location was convenient for attending work on time, but we regret that other aspects of your stay fell short. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm Regards, Jack H

Great stay

Tripadvisor-waardering 5.0/5

PeterG873 Stellen - Gecertificeerde beoordeling door TripAdvisor

We’ve tried every hotel in south western Sydney and we keep coming back here (over 20 times). Rooms are fine and quiet. The staff are very pleasant. Sasha and Kevin do a great job with their team. Plenty of free parking downstairs. Situated as part of Bankstown Sports Club so there are plenty of good quality restaurants downstairs. Wifi and chrome cast is patchy but aircon is good and everything is clean. Recognition for Accor members is good. Welcome drink is water. Sometimes we get chocolates and we always get upgraded (thanks guys). See you next week.

Dear PeterG873, Thank you for choosing to stay with us, your loyalty and for taking the time to share your wonderful feedback. We're thrilled to hear that you've had a great stay with us over 20 times! It's fantastic to know that you find our rooms comfortable and quiet, and we appreciate your kind words about our staff, especially Sasha, Kevin, and the team. We're delighted that you enjoy the convenience of our location within Bankstown Sports Club and the variety of quality restaurants. We apologise for any inconvenience with the wifi and Chromecast and appreciate your understanding. Your loyalty as Accor members is highly valued, and we're glad to hear you've experienced the benefits. We look forward to welcoming you back for another enjoyable stay next week and appreciate your ongoing support. Best regards, Jack Hamilton Mercure Sydney Bankstown

Austrália

Tripadvisor-waardering 3.0/5

Valerio_Allora Gecertificeerde beoordeling door TripAdvisor

Um hotel confortável mas precisando de atualização e manutenção. Café da manhã deve ser feito em um café dentro do complexo que se encontra. A recepção está em reforma o que gera desconforto no momento. Serviço bom. Quarto limpo e banheiro também com todos os produtos necessários.

Dear Valerio_Allora, Thank you for sharing your thoughts with us, and we appreciate your feedback. We're glad to hear that you found our hotel comfortable and our service good. We understand that our hotel is currently undergoing some renovations, and we apologise for any inconvenience this may have caused during your stay. Your comments about the breakfast arrangements are duly noted, and we will take them into consideration as we continue to improve our services. We hope to have the opportunity to welcome you back in the future, and we will strive to ensure a more enjoyable and updated experience for you. Best regards, Mercure Sydney Bankstown

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 520 beoordelingen 9.3/10 Locatie
  • 804 beoordelingen 6.8/10 Kamer
  • 643 beoordelingen 7.8/10 Service
  • 11 beoordelingen 6.7/10 Wifi
  • 363 beoordelingen 6.4/10 Netheid
  • 323 beoordelingen 6.6/10 Voorzieningen
  • 71 beoordelingen 5.3/10 Ontbijt

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Onze andere etablissementen in de buurt

Al onze hotels in Bankstown

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.