描述
酒店其他优惠
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LOCATION. At the heart of everything you need.
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PÜROVEL SPA & SPORT. Take time for yourself.
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RESTAURANTS & BARS.
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CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.
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GUEST ROOMS.
我们的客房
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酒店位置
阿拉木图阿拉套瑞士疗养度假酒店
Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
哈萨克斯坦
GPS:43.19633, 76.81227
联系电子邮件
抵达和交通
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ALMATY 1
火车站
访问: 23 km / 14.29 mi 5 hrs walk / 30 min drive
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穿梭巴士
额外收费
穿梭巴士随时待命
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Swissotel Wellness Resort Alatau Almaty is located in beautiful relaxing forest area near the lake at the western edge of Almaty
树林/森林
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Moxie bar
酒吧
The Quarter
饭店和咖啡厅区
Cafe Swiss
酒吧
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 游泳池
- 停车
- 穿梭巴士
- 餐厅
- 轮椅可通行
- 健身中心
- 无限网络
- 空调
- 早餐
- 酒吧
- 会议室
- 100% 无烟酒店
- 客房服务
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THE QUARTER
提供真正独特、精心烹饪的美食概念,让客人享受与众不同的美食之旅。精致的风味将东西方融合在一起,向客人推荐心仪的地中海美食。
Wellness Restaurant
Wellness Restaurant is reserved for those who value healthy eating. Daily mindful eating suggestions stimulate all the senses and bring a revitalizing and healing experience. Menu specialties include vegan and vegetarian classics, as well as raw food
Astau Restaurant
Authentic flavors of vast Central Asia - from savoring the traditional Kazakh beshbarmak and delightful meat delicacies to indulging in the aromatic Uzbek plov, the freshest kuyrdak, every dish promises to be a delightful journey for your taste buds.
Phoenix Restaurant
Nestled gracefully by the tranquil lake, Phoenix restaurant provides an unrivaled dining experience. Our culinary artisans have meticulously curated a sophisticated menu, showcasing the finest steaks, premium meats and the freshest seafood.
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MOXIE BAR
Moxie 酒吧时尚现代,但风格休闲,是与朋友、同事偶尔小酌,或供情侣在晚间温馨约会的理想去处
Café Swiss
Cafe Swiss 是一处传统的酒店空间,适合工作或休息,可以享用定制鸡尾酒和下午茶,环境开放温馨,可俯瞰美丽的花园。特色菜单供应经典小吃和瑞士甜点
POOL BAR
这家泳池小吃咖啡厅酒吧被阿拉套瑞士酒店的花园景观包围,是午后在游泳池边沐浴日光、享用清爽鸡尾酒的理想场所。
早餐
2 游泳池
健身中心
水疗
我们的客人评论
The best place in Almaty
Tripadvisor 评级 5.0/5
972khalids 经 TripAdvisor 认证的评论
Dear Khalid, Warm greetings from Swissotel Wellness Resort Alatau Almaty! Thank you so much for your kind review! It’s an honor to have you as our valued guest, and we truly appreciate your loyalty in choosing us each time you visit Almaty. Your trust means the world to us, and we are committed to making sure every stay is exceptional. We look forward to welcoming you back again and will always strive to exceed your expectations. Thank you for being such an important part of our hotel! Best regards, Guest Relations Department
Luxury property - Lacking aplenty - Not worth staying again.
Tripadvisor 评级 3.0/5
TravellingForPeace 经 TripAdvisor 认证的评论
Dear Guest, Warm greetings from Swissotel Alatau Almaty! Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are valuable to us, as they help us improve our services and provide a better experience for all our guests. To help us investigate your concerns further and ensure this does not happen again, could you kindly provide your stay dates? This will allow us to make the necessary notes and take appropriate action. Please feel free to reach out to us directly at +7 701 346 0228 for any further assistance or feedback. We hope to have another opportunity to provide you with a more positive experience in the future. Best regards, Guest Relations
Excellent staff and a beautiful hotel.
Tripadvisor 评级 5.0/5
Cstepek 经 TripAdvisor 认证的评论
Dear Caitlin Stepek, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Swissotel Almaty. It’s great to know that you were impressed by the beauty of our grounds, the spacious rooms, and the breathtaking mountain views. We’re especially pleased to hear that our staff made your experience memorable, particularly in the Kazakh restaurant. Your kind words about our spa services are also much appreciated. We look forward to welcoming you back for another excellent stay soon! Warm regards, Guest Relations Department
Katrina's Swissotel Experience
Tripadvisor 评级 5.0/5
Mohammed F 经 TripAdvisor 认证的评论
Dear Mrs. Katrina, Thank you so much for your kind words and for choosing to stay with us at Swissotel Wellness Resort Alatau Almaty. We're delighted to hear that you enjoyed the breathtaking views of the Almaty mountains, as well as the comfort of your bedroom. It's wonderful to know that the environment contributed to creating meaningful conversations and strengthening your bonds. We truly appreciate your feedback and hope to welcome you back soon for another inspiring stay. Warm regards, Guest Relations Department
Worst hotel experience
Tripadvisor 评级 1.0/5
ANKUR V 经 TripAdvisor 认证的评论
Dear Mr. Ankur, warm greetings from Swissotel Wellness Resort Alatau Almaty! Thank you for choosing our hotel for your stay. We would like to remind you that the standard check-in time is 3:00 PM, and check-out is at 12:00 PM. Unfortunately, early check-in is not possible when the hotel is fully booked. However, in your case, we did our best and were able to accommodate you at 9:48 AM, 1:58 PM, and 2:44 PM. Regarding breakfast, it was not included in your initial booking, which is why the restaurant required additional payment for each guest. As for the early check-in of other guests, they may have booked a different room category, and their rooms could have been ready earlier. We always strive to ensure maximum comfort for our valued guests and apologize for any inconvenience you may have experienced. We hope the remainder of your stay will be pleasant! Best regards, Guest Relations Department
合作伙伴包含 TripAdvisor