阿拉木图阿拉套瑞士疗养度假酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 108 评论

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描述

酒店其他优惠

  • LOCATION. At the heart of everything you need.

  • PÜROVEL SPA & SPORT. Take time for yourself.

  • RESTAURANTS & BARS.

  • CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.

  • GUEST ROOMS.

我们的客房

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客房 1

酒店位置

阿拉木图阿拉套瑞士疗养度假酒店

Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
哈萨克斯坦

GPS:43.19633, 76.81227

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  108 评论

TripAdvisor 评级  4.0/5  108 评论

Fantastic

Tripadvisor 评级 5.0/5

Yelena C 经 TripAdvisor 认证的评论

Dear Guest, Thank you for your fantastic review! We’re delighted to hear that you enjoyed our service, beautiful surroundings, delicious food, and relaxing spa facilities. It’s also wonderful to know that our team’s hospitality made your stay even more enjoyable. We appreciate your kind words about the in-room amenities and family-friendly facilities. It would be our pleasure to welcome you and your family back for another memorable stay! Best regards, Guest Relations Department

Great stay but disappointing spa experience

Tripadvisor 评级 4.0/5

Hiba A Couples - 经 TripAdvisor 认证的评论

Dear Hiba A, Thank you for sharing your feedback with us! We’re thrilled to hear that you had a delightful stay and enjoyed the excellent amenities, stunning views, and overall ambiance of our hotel. We’re also glad to know that you felt welcomed and well taken care of during your time here. We sincerely apologize for the less-than-satisfactory experience you had at our spa. Your valuable feedback helps us to continuously improve, and we truly appreciate your understanding. We’re grateful for your overall positive comments and hope to have the pleasure of welcoming you back in the future for an even better experience. Sincerely, Guest Relations Department

Highly recommended!

Tripadvisor 评级 5.0/5

saksham1926 Couples - 经 TripAdvisor 认证的评论

Dear Guest, Warm greetings from Swissotel Alatau Almaty! Thank you for your wonderful feedback! We're thrilled you enjoyed your stay and had a memorable dining experience at The Quarter restaurant. We appreciate your recommendation and hope to welcome you back soon for another amazing experience! Best regards, Guest Relations Department

Total Relaxation

Tripadvisor 评级 5.0/5

bulent-cin 经 TripAdvisor 认证的评论

Dear Mr.Bulent, Warm greetings from Swissotel Alatau Almaty! Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed the breathtaking mountain and forest views, as well as the variety of cuisines we offer. Creating a warm and friendly atmosphere where our guests can truly relax is one of our top priorities, and we’re delighted that you experienced it during your stay. We’re especially glad you appreciated our indoor pool, spa services, and the expertise of our therapists. It’s great to know that our team’s smiling faces and service made your visit even more special. We look forward to welcoming you back to our relaxing retreat soon! Best regards, Guest Relations Department

Wellness and Amazing

Tripadvisor 评级 5.0/5

NorthStar05823519981 Solo travel - 经 TripAdvisor 认证的评论

Dear Guest, Warm greetings from Swissotel Alatau Almaty! Thank you for your glowing review! We’re thrilled to hear that your experience, from arrival to departure, was truly amazing. It’s wonderful to know that you felt warmly welcomed and appreciated the care and attention from our team. Creating a home-like atmosphere for our guests is one of our top priorities. We’re also delighted that you enjoyed your evenings at the Moxie Bar, finding it the perfect place to unwind with its wide selection of drinks. We’re equally pleased that our spa and wellness facilities contributed to making your stay special. Offering a variety of options for relaxation and rejuvenation is something we take great pride in, and we’re glad you had such a positive experience. Thank you once again for your kind words. We look forward to welcoming you back for another exceptional visit! Best regards, Guest Relations Department

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其他网络用户评价我们的酒店

  • 280 评论 7.3/10 位置
  • 542 评论 7.8/10 房间
  • 637 评论 7.8/10 服务
  • 6 评论 6.7/10 上网
  • 413 评论 9.3/10 设施
  • 272 评论 7.6/10 食物
  • 247 评论 9.2/10 运动休闲
  • 208 评论 8.4/10 早餐

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