描述
酒店其他优惠
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LOCATION. At the heart of everything you need.
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PÜROVEL SPA & SPORT. Take time for yourself.
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RESTAURANTS & BARS.
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CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.
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GUEST ROOMS.
我们的客房
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酒店位置
阿拉木图阿拉套瑞士疗养度假酒店
Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
哈萨克斯坦
GPS:43.19633, 76.81227
联系电子邮件
抵达和交通
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ALMATY 1
火车站
访问: 23 km / 14.29 mi 5 hrs walk / 30 min drive
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穿梭巴士
额外收费
穿梭巴士随时待命
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Swissotel Wellness Resort Alatau Almaty is located in beautiful relaxing forest area near the lake at the western edge of Almaty
树林/森林
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Moxie bar
酒吧
The Quarter
饭店和咖啡厅区
Cafe Swiss
酒吧
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 游泳池
- 停车
- 穿梭巴士
- 餐厅
- 轮椅可通行
- 健身中心
- 无限网络
- 空调
- 早餐
- 酒吧
- 会议室
- 100% 无烟酒店
- 客房服务
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THE QUARTER
提供真正独特、精心烹饪的美食概念,让客人享受与众不同的美食之旅。精致的风味将东西方融合在一起,向客人推荐心仪的地中海美食。
Wellness Restaurant
Wellness Restaurant is reserved for those who value healthy eating. Daily mindful eating suggestions stimulate all the senses and bring a revitalizing and healing experience. Menu specialties include vegan and vegetarian classics, as well as raw food
Astau Restaurant
Authentic flavors of vast Central Asia - from savoring the traditional Kazakh beshbarmak and delightful meat delicacies to indulging in the aromatic Uzbek plov, the freshest kuyrdak, every dish promises to be a delightful journey for your taste buds.
Phoenix Restaurant
Nestled gracefully by the tranquil lake, Phoenix restaurant provides an unrivaled dining experience. Our culinary artisans have meticulously curated a sophisticated menu, showcasing the finest steaks, premium meats and the freshest seafood.
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MOXIE BAR
Moxie 酒吧时尚现代,但风格休闲,是与朋友、同事偶尔小酌,或供情侣在晚间温馨约会的理想去处
Café Swiss
Cafe Swiss 是一处传统的酒店空间,适合工作或休息,可以享用定制鸡尾酒和下午茶,环境开放温馨,可俯瞰美丽的花园。特色菜单供应经典小吃和瑞士甜点
POOL BAR
这家泳池小吃咖啡厅酒吧被阿拉套瑞士酒店的花园景观包围,是午后在游泳池边沐浴日光、享用清爽鸡尾酒的理想场所。
早餐
2 游泳池
健身中心
水疗
我们的客人评论
Great Team at SwissOtel
Tripadvisor 评级 5.0/5
Gulnaz M 经 TripAdvisor 认证的评论
Dear Gulnaz, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic stay at Swissotel and that you enjoyed your beautiful room, high-quality amenities, delicious food, and the lovely spa facilities. We couldn't be happier to hear such kind words about our team members. Dilnaz, Anel, Seit, and Nurgul are indeed exceptional individuals who go above and beyond to ensure that our guests have a seamless and enjoyable experience. We'll make sure to pass along your special thanks to them – they'll be delighted to hear your appreciation! We sincerely appreciate your feedback and the time you took to recognize our team. It's guests like you who make our job truly rewarding. We hope to have the pleasure of welcoming you back to Swissotel again soon for another memorable stay. Warm wishes to you and your family! Best regards, Guest Relations Department
Everything was excellent, great, my family was happy! We went to spa and enjoyed our time there, we walked and fed the d
Tripadvisor 评级 5.0/5
110almask 经 TripAdvisor 认证的评论
Dear 110almask, Thank you so much for your glowing review! We're thrilled to hear that you and your family had an excellent time at our spa. It's wonderful to know that you enjoyed the relaxing atmosphere, the opportunity to feed the ducks, and the freshness of the air. We truly appreciate your kind words and are delighted that we were able to contribute to such a memorable experience for you. We look forward to welcoming you back again in the future for another fantastic visit! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Best regards, Guest Relation Department
Beautiful Grounds
Tripadvisor 评级 4.0/5
tian s 经 TripAdvisor 认证的评论
Dear Tianshansky, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay at our hotel during the conference. We're glad you appreciated the serene and picturesque surroundings of our location. Our team takes great pride in maintaining the beauty of our grounds, especially amidst the snowy backdrop. Regarding the hotel's renovation, we're pleased that our efforts in modernizing the property while preserving its historical charm have been well-received. It's wonderful to know that you found the rooms spacious with excellent views, and we hope you were able to take full advantage of your terrace during your stay. Your feedback about the bathrooms and the complimentary water is duly noted. We understand the importance of these details in ensuring a comfortable stay for our guests. We're thrilled that you enjoyed our breakfast offerings and found the detox water refreshing. Your suggestion for fresh-squeezed juice options is duly noted and will be taken into consideration for future enhancements. It's also great to hear that you enjoyed our lunch options, particularly the pizza. We apologize for any inconvenience you experienced in the conference rooms and have duly noted your feedback regarding the ventilation and lack of views. We're constantly striving to improve our facilities to better meet the needs of our guests, and your feedback is invaluable in this regard. We're delighted that you made use of our wellness facilities and found them to your satisfaction. Thank you once again for choosing to stay with us and for providing valuable feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Best regards, Guest Relation Department
Great for a relaxing stay
Tripadvisor 评级 5.0/5
Matt G 经 TripAdvisor 认证的评论
Dear Guest , Warmest greetings from Swissotel Wellness Resort Alatau Almaty! Thank you so much for taking the time to share your positive experience at our hotel. We're thrilled to hear that you enjoyed your stay, despite the winter weather limiting some outdoor activities. It's wonderful to know that the spa and pool added to your relaxation. We appreciate your kind words about our on-site restaurants and are delighted to hear that you found the food and drink options satisfying. Dilnaz and Martebe will be pleased to know that their efforts at the reception were recognized and appreciated. We understand that our location, being a 30-minute drive from central Almaty, may not suit everyone, but we're glad to hear that the relaxation offered at our hotel makes it worth the distance for you. We look forward to welcoming you back for another relaxing stay in the future. If there's anything specific you'd like during your next visit, feel free to let us know, and we'll do our best to make your stay even more enjoyable. Thank you once again for choosing Swissotel Wellness Resort Alatau Almaty . Warm regards, Guest Relation Department
Very nice, but little disturbing flaws
Tripadvisor 评级 5.0/5
ahmed-na-lade 经 TripAdvisor 认证的评论
Dear Mr.Ahmed, Thank you for taking the time to share your detailed feedback with us. We appreciate your positive remarks about our well-equipped hotel and the convenience of the touch display for room control. We genuinely value your constructive comments on areas where we can improve. We apologize for any inconvenience caused by the absence of a socket near the mirror for the hair dryer. We understand the importance of this for our guests, especially for women, and we will certainly look into addressing this issue promptly. Your feedback regarding the limited shelving in the shower is duly noted. We aim to provide a comfortable and hassle-free experience for all our guests, and we will explore ways to enhance the storage options in the shower area. We also appreciate your observation about the bed firmness and will take this into consideration for future improvements. Our goal is to ensure a restful night's sleep for all our guests, and we will assess the bedding options available. Regarding the sauna bucket, we apologize for the inconvenience caused by the leak. Our maintenance team will investigate and address this issue promptly to ensure a more enjoyable experience for our guests. As for the location and accessibility, we apologize for any inconvenience caused by the lack of pedestrian sidewalks. We understand the importance of convenient access to the city and will explore options to enhance transportation services for our guests. Your feedback is crucial to our continuous improvement, and we sincerely appreciate your insights. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Thank you for choosing our hotel. Best Regards, Guest Relation Department
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