阿拉木图市中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 267 评论

保证最优惠房价
阿拉木图市中心美居酒店 - Image 1
阿拉木图市中心美居酒店 - Image 2
阿拉木图市中心美居酒店 - Image 3
阿拉木图市中心美居酒店 - Image 4
53 Abylai khan 大道, 050000 阿拉木图, 哈萨克斯坦

描述

酒店其他优惠

  • 设有水疗中心和健身俱乐部，可欣赏壮丽的城市景观和阿拉套山脉

  • 提供 5 间设施齐全的会议室和免费不限时无线网络

  • 酒店内餐厅供应意大利主厨烹制的当地和国际菜肴

  • 酒店位于阿拉木图市中心，方便前往阿尔巴特、城市历史和购物区

  • 20 分钟可达阿拉木图国际机场

我们的客房

酒店位置

阿拉木图市中心美居酒店

53 Abylai khan 大道
050000 阿拉木图
哈萨克斯坦

GPS:43.263862, 76.939901

电话
传真 +7 727 344 2845

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  267 评论

TripAdvisor 评级  4.5/5  181 评论

Excellent Stay in a Prime Almaty Location

Tripadvisor 评级 5.0/5

altaee_ammar 经 TripAdvisor 认证的评论

The hotel enjoys an exceptional location in the heart of Almaty, putting guests withineasy reach of the city’s main attractions, restaurants, and shopping areas. The property is well-maintained, the rooms are comfortable, and the overall atmosphere is welcoming. It’s a great choice for travelers looking for convenience, accessibility, and a pleasant stay in one of the best areas of the city. إ

Dear Guest, Thank you very much for your kind words and for sharing your experience. We are delighted to hear that you enjoyed our prime location, comfortable rooms, and welcoming atmosphere. It is always our pleasure to provide a pleasant stay for our guests, and your feedback motivates us to continue delivering the best service. We look forward to welcoming you back to Mercure Almaty City Center soon! Best regards, Mercure Almaty City Center Team

Great place to stay

Tripadvisor 评级 5.0/5

Constantine T 经 TripAdvisor 认证的评论

It is a hotel with a great location, good facilities and very pleasant staff. Always glad to come back and enjoy my stay here. Thank you!

Dear Guest, Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed our location, facilities, and the hospitality of our team. It is truly a pleasure to know that you choose to return and continue enjoying your stays with us. We look forward to welcoming you back again soon! Warm regards, Mercure Almaty City Center Team

Nice Stay at Mercure Almaty

Tripadvisor 评级 5.0/5

Debashis G 经 TripAdvisor 认证的评论

It was a nice experience. It's in the city center and is on the main road, near Arbat Street. The room was nice and well-furnished; the bathroom was spacious. The room had mountain view - you can see the ranges at a distance. Staff was friendly. The breakfast spread was nice. Check-in is quick, but for check-out, you need to wait for their staff member to check the mini-bar and report, which may take a little while.

Dear Debashis, Thank you for your feedback! We’re delighted to hear you enjoyed your stay, the mountain views, and our friendly staff. We appreciate your note regarding check-out and will review our process to make it smoother for future guests. Looking forward to welcoming you back to Mercure Almaty City Centre!

Pleasant hotel stay

Tripadvisor 评级 4.0/5

Christine C Couples - 经 TripAdvisor 认证的评论

We recently spent four nights here and had a pleasant stay. The location was quite central with a few good restaurants nearby and the Green Bazaar was about 20 mins walk away. Checkin was quick. When we got to the room we found only one set of face, hand and bath towels in the bathroom, and one pair of slippers and one bathroom. Rather strange cos we booked for two adults. A call to the reception and the ‘missing’ towels were brought up. The bed and the pillows were comfortable. Room was of decent size. Bathroom shower was good. No amenities provided though but luckily we brought our own. The Aircon was not very strong in the room so we had the window open to let the breeze in. Which was fine except it was rather noisy as the window faces the Main Street. But we were so tired from our outings that we slept through the noise! Two bottles of water were given each day. Breakfast selection was more than adequate, with cold and hot options. When we checked out, a very helpful and friendly staff at front desk helped us with the car that we ordered through the app. The driver was waiting on the opposite side of the hotel so he called the driver over for us. All in all we had a pleasant stay, didn’t regret our choice of hotel!

Dear Miss Christine, We very much appreciate your detailed comments regarding your stay at the Mercure Almaty City Center. It is always a pleasure to receive more details in feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Almaty Team

Wonderful family hotel with good service and centrally located.

Tripadvisor 评级 5.0/5

216manojb 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel is centrally located with TSUM mall and Arabat street at a stone throw with a lot of eating and shopping options close by. All staff speak good to reasonable level of English and were very attentive. The cherry on the cake being a small garden beside the hotel a great place to hang out in evenings with roses and swing benches.. green and garden across the city and chill vibes of the people with civic sense makes Alamaty a great holiday place. Check in - Superb and very smooth, many thanks to the front desk team. They also ensured that our request for interconnecting rooms and vegetarian breakfast were duly conveyed to the respective teams. Rooms - We were 3 adults and were ideally placed for a junior suite however due to unavailability booked 2 rooms. Thanks to the hotel team they placed us on the higher floor with interconnected rooms and one accessible room for my mother. Both rooms were east facing with good sun light throughout the day and had beautiful mountain and city views. No balconies though, we realized most hotels and apartments in Alamaty had windows than balconies. The bed was superb and rooms equipped with all modern amenities. Ambient and lounge lights, huge wardrobes, nice big wash and shower room and storage area. The Samsung TV did not connect to our I Phones but we managed to connect with a Samsung phone. Room Service: Top notch and always ready to care to our requests. Cleaning was spic and span and all amenities duly re loaded - many thanks to the team. Breakfast: As vegetarians our buffet selection was limited to salads, fruits, dry fruits and the hash browns but here comes the best part of it.. The breakfast restaurant team were top notch and ensured they made us specific Indian breakfast items every day - the Chef and the team went out of the way for us and we are so very grateful for all your amazing hospitality and the food that you fed us.. sweets were Creatively done and to fall for. Special thanks to Chef Kasem, Kristina and the entire team for taking good care of us during our entire stay. Jacuzzi and spa: Jacuzzi with a mountain and city view.. awesome but the water was not that hot and also had a lot of chlorine hence we just used it once during our stay. The other amenities like Hamam, Sauna, Shower experience etc were superb and the staff at the spa were very courteous and ensured cleanliness and dry floors at all times - thank you. In all we were fed well and taken good care of during our entire stay - thanks team Mercure Alamaty.

Thank you so much for your heartfelt and detailed feedback! 🌟 We’re truly delighted to hear that you and your family enjoyed a comfortable and memorable stay with us at Mercure Almaty City Centre. It’s wonderful to know that our central location, attentive team, and room arrangements met your expectations — especially regarding the interconnected and accessible rooms, as well as the natural light and views. Your kind words about our Front Office, Housekeeping, and especially the Restaurant team and Chef Kasem & Kristina mean the world to us. We're also very pleased that we could offer personalized vegetarian options and that you felt well cared for throughout your stay. We take note of your comment regarding the Jacuzzi temperature and chlorine levels, and will work closely with the SPA team to ensure an improved and more comfortable experience going forward. Thank you once again for choosing us and for taking the time to share such valuable feedback. We truly hope to welcome you and your family back soon for another exceptional visit in beautiful Almaty! 💛 Warm regards, Team Mercure Almaty City Centre

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 270 评论 9.7/10 位置
  • 324 评论 8.4/10 房间
  • 403 评论 9.3/10 服务
  • 9 评论 8.7/10 上网
  • 177 评论 9.2/10 早餐
  • 128 评论 8.1/10 舒适度
  • 125 评论 9.4/10 清洁度
  • 103 评论 8.3/10 食物

支持方 Trustyou

我们在附近的其他酒店

我们位于 阿拉木图 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。