阿拉木图市中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 266 评论

保证最优惠房价
阿拉木图市中心美居酒店 - Image 1
阿拉木图市中心美居酒店 - Image 2
阿拉木图市中心美居酒店 - Image 3
阿拉木图市中心美居酒店 - Image 4
53 Abylai khan 大道, 050000 阿拉木图, 哈萨克斯坦

描述

酒店其他优惠

  • 设有水疗中心和健身俱乐部，可欣赏壮丽的城市景观和阿拉套山脉

  • 提供 5 间设施齐全的会议室和免费不限时无线网络

  • 酒店内餐厅供应意大利主厨烹制的当地和国际菜肴

  • 酒店位于阿拉木图市中心，方便前往阿尔巴特、城市历史和购物区

  • 20 分钟可达阿拉木图国际机场

我们的客房

酒店位置

阿拉木图市中心美居酒店

53 Abylai khan 大道
050000 阿拉木图
哈萨克斯坦

GPS:43.263862, 76.939901

电话
传真 +7 727 344 2845

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  266 评论

TripAdvisor 评级  4.5/5  182 评论

Mercure

Tripadvisor 评级 3.0/5

roryjdoyle 经 TripAdvisor 认证的评论

Located 25 minutes from Almaty airport. Nice rooms but stuffy at night as too noisy to open window because of traffic noise. Slow wifi. Moderate breakfast. OK for one night.

Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that you appreciated our convenient location and comfortable rooms. At the same time, we are sorry to learn about the discomfort caused by the room temperature at night, the noise from the street, as well as the slow Wi-Fi. We understand how important these details are for a restful stay, and we have already shared your comments with our technical team to ensure improvements are made. We also appreciate your note regarding breakfast and will continue working on expanding and enhancing our selection. We hope to have the opportunity to welcome you again and provide a much more pleasant experience on your next visit. Kind regards, Mercure Almaty City Center Team

Excellent Stay in a Prime Almaty Location

Tripadvisor 评级 5.0/5

altaee_ammar 经 TripAdvisor 认证的评论

The hotel enjoys an exceptional location in the heart of Almaty, putting guests withineasy reach of the city’s main attractions, restaurants, and shopping areas. The property is well-maintained, the rooms are comfortable, and the overall atmosphere is welcoming. It’s a great choice for travelers looking for convenience, accessibility, and a pleasant stay in one of the best areas of the city. إ

Dear Guest, Thank you very much for your kind words and for sharing your experience. We are delighted to hear that you enjoyed our prime location, comfortable rooms, and welcoming atmosphere. It is always our pleasure to provide a pleasant stay for our guests, and your feedback motivates us to continue delivering the best service. We look forward to welcoming you back to Mercure Almaty City Center soon! Best regards, Mercure Almaty City Center Team

Great place to stay

Tripadvisor 评级 5.0/5

Constantine T 经 TripAdvisor 认证的评论

It is a hotel with a great location, good facilities and very pleasant staff. Always glad to come back and enjoy my stay here. Thank you!

Dear Guest, Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed our location, facilities, and the hospitality of our team. It is truly a pleasure to know that you choose to return and continue enjoying your stays with us. We look forward to welcoming you back again soon! Warm regards, Mercure Almaty City Center Team

Nice Stay at Mercure Almaty

Tripadvisor 评级 5.0/5

Debashis G 经 TripAdvisor 认证的评论

It was a nice experience. It's in the city center and is on the main road, near Arbat Street. The room was nice and well-furnished; the bathroom was spacious. The room had mountain view - you can see the ranges at a distance. Staff was friendly. The breakfast spread was nice. Check-in is quick, but for check-out, you need to wait for their staff member to check the mini-bar and report, which may take a little while.

Dear Debashis, Thank you for your feedback! We’re delighted to hear you enjoyed your stay, the mountain views, and our friendly staff. We appreciate your note regarding check-out and will review our process to make it smoother for future guests. Looking forward to welcoming you back to Mercure Almaty City Centre!

Pleasant hotel stay

Tripadvisor 评级 4.0/5

Christine C Couples - 经 TripAdvisor 认证的评论

We recently spent four nights here and had a pleasant stay. The location was quite central with a few good restaurants nearby and the Green Bazaar was about 20 mins walk away. Checkin was quick. When we got to the room we found only one set of face, hand and bath towels in the bathroom, and one pair of slippers and one bathroom. Rather strange cos we booked for two adults. A call to the reception and the ‘missing’ towels were brought up. The bed and the pillows were comfortable. Room was of decent size. Bathroom shower was good. No amenities provided though but luckily we brought our own. The Aircon was not very strong in the room so we had the window open to let the breeze in. Which was fine except it was rather noisy as the window faces the Main Street. But we were so tired from our outings that we slept through the noise! Two bottles of water were given each day. Breakfast selection was more than adequate, with cold and hot options. When we checked out, a very helpful and friendly staff at front desk helped us with the car that we ordered through the app. The driver was waiting on the opposite side of the hotel so he called the driver over for us. All in all we had a pleasant stay, didn’t regret our choice of hotel!

Dear Miss Christine, We very much appreciate your detailed comments regarding your stay at the Mercure Almaty City Center. It is always a pleasure to receive more details in feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Almaty Team

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其他网络用户评价我们的酒店

  • 266 评论 9.7/10 位置
  • 328 评论 8.1/10 房间
  • 403 评论 9/10 服务
  • 9 评论 8.7/10 上网
  • 178 评论 9/10 早餐
  • 124 评论 9.2/10 清洁度
  • 101 评论 9.4/10 氛围
  • 77 评论 8.4/10 运动休闲

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