阿拉木图市中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.8/5 622 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 设有水疗中心和健身俱乐部,可欣赏壮丽的城市景观和阿拉套山脉

  • 提供 5 间设施齐全的会议室和免费不限时无线网络

  • 酒店内餐厅供应意大利主厨烹制的当地和国际菜肴

  • 酒店位于阿拉木图市中心,方便前往阿尔巴特、城市历史和购物区

  • 20 分钟可达阿拉木图国际机场

我们的客房

酒店位置

阿拉木图市中心美居酒店

53 Abylai khan 大道
050000 阿拉木图
哈萨克斯坦

GPS:43.263862, 76.939901

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  622 评论

TripAdvisor 评级  4.5/5  154 评论

Nice hotel in City centre

Tripadvisor 评级 5.0/5

Karthic Friends getaway - 经 TripAdvisor 认证的评论

Nice hotel in the middle of the city … easily accessible to many restaurants and pubs nearby . Rooms were spacious and good . Breakfast was good . We were taken care well by Mr Khamra , Mr Kallibek , Ms Valeriya , Ms Kamilla … The staff and team were very courteous . I am happy that they recognised me as an Accor plus member and provided excellent hospitality for the 4 rooms we had taken … we stayed there for 5 nights in total …

Dear Karthic, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us at our hotel in the heart of the city. It's fantastic to know that you found our location convenient and easily accessible to many restaurants and pubs nearby. We're glad that you found our rooms spacious and comfortable, and that you enjoyed the breakfast offerings during your stay. We're especially thrilled to hear that Mr. Khamra, Mr. Kallibek, Ms. Valeriya, and Ms. Kamilla provided you with excellent care and hospitality during your time with us. We will be sure to pass along your kind words to them—they'll be delighted to know that their efforts made your stay memorable. As an Accor Plus member, we value your loyalty, and we're thrilled that our team recognized your membership and provided you with the excellent service you deserve. Ensuring that our guests feel recognized and appreciated is incredibly important to us, and we're glad that we could make your stay special. Thank you once again for choosing to stay with us and for sharing your experience. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Warm regards, Mercure Team

I recommend it

Tripadvisor 评级 5.0/5

andrea l 商务住宿 - 经 TripAdvisor 认证的评论

I have visited this hotel several times for business trips and have always had a good time. the hotel is very clean and well kept, the rooms are very spacious, the breakfast is very varied and the staff is very attentive. If I were to return for personal trips I would definitely choose it given the good location.

Dear Andrea, Thank you for your continued patronage and for sharing your positive experiences with us! We're delighted to hear that you've consistently enjoyed your stays at our hotel during your business trips. Maintaining a clean and well-kept environment, spacious rooms, a diverse breakfast selection, and attentive staff are all priorities for us, and we're thrilled that we've met your expectations in these areas. Should your travels bring you back for personal trips, we would be honored to welcome you again, especially considering our convenient location. Please don't hesitate to reach out if there's anything we can assist you with in the future. Safe travels and we look forward to hosting you again soon! Warm regards, Mercure Team

Special thanks to Nadezhda and Asel from the sales department for their hospitality.

Tripadvisor 评级 5.0/5

Чингиз А 经 TripAdvisor 认证的评论

I've stayed here more than once on a business trip. The staff is always very friendly, the breakfasts are delicious, and the SPA has an incredible view. The hotel's location is very convenient. I will definitely return again 😊

Dear guest, Thank you for choosing to stay with us and for taking the time to share your positive feedback. We appreciate your kind words about the hospitality provided by Nadezhda and Asel from the sales department. It's fantastic to hear that you've enjoyed your business trips with us, and we're thrilled that our friendly staff, delicious breakfasts, and the incredible view from the SPA have contributed to your positive experiences. We're pleased that our hotel's convenient location has also been beneficial for your travels. We look forward to welcoming you back on your next visit, and please feel free to reach out if there's anything specific you'd like us to arrange for your stay. Warm regards, Mercure Team

Great hotel at a great price.

Tripadvisor 评级 5.0/5

go12345 Solo travel - 经 TripAdvisor 认证的评论

This is really a great hotel, and a very reasonable price. Prior to booking, I considered some of the other notable hotels in Almaty, which were much higher in price. But I kept circling back to Mercure, due to the combination of location, price, and the looks of the hotel. I’m so glad that I chose Mercure! The hotel itself has that “new” look and feel. Very modern, crisp, and clean. The rooms are a great size. The bed, and pillows, were super comfortable, and my room had large windows with a stunning view of the mountains. The location is great—- walking distance to the main pedestrian boulevard, and lots of shops and restaurants. Also, the service is fantastic. The team is very friendly and responsive. Since there was so much to do in the area, I unfortunately didn’t have time for a spa treatment. However, I did take a walk up there, and the facilities are beautiful, with great relaxation areas, and multiple jacuzzis overlooking the mountain range, Just a great overall experience. Can’t go wrong with this, especially at the price!

Dear guest, Thank you for taking the time to share such a detailed and positive review of your stay at Mercure Almaty City Center. We are delighted to hear that you had a great experience and that our hotel met your expectations. It's wonderful to know that you appreciated our modern and clean facilities, comfortable rooms, and stunning views of the mountains. We are also pleased that our central location, within walking distance to the main pedestrian boulevard, and the friendly and responsive service from our team added to the overall positive experience. We regret that you didn't have the opportunity for a spa treatment, but we hope you will have the chance to experience it during your next visit. Thank you for choosing Mercure Almaty City Center, and we look forward to welcoming you back on your future trips to Almaty. Best regards, Mercure Team

住宿条件好,英语交流无障碍。

客户意见评级 5.0/5

匿名 商务住宿 - 所有已确认评论

住宿条件好,服务好,早餐丰盛。

Dear YunHua C., Thank you for taking the time to share your positive feedback with us! We are delighted to hear that you found the accommodation conditions satisfactory and that you appreciated our English communication. It's great to know that you enjoyed the good service and found the breakfast to be rich and satisfying. We always strive to provide a comfortable and enjoyable experience for our guests. We are pleased that our front desk staff could assist you in learning how to use the key card to open the door. Our team is dedicated to ensuring that our guests have a smooth and enjoyable stay. We look forward to welcoming you back in the future. Best regards, Mercure Team

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 273 评论 9.9/10 位置
  • 383 评论 9.2/10 房间
  • 498 评论 9.5/10 服务
  • 65 评论 9.4/10 上网
  • 249 评论 9.2/10 早餐
  • 240 评论 9.5/10 清洁度
  • 154 评论 9/10 舒适度
  • 148 评论 9.2/10 食物

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