阿拉木图 Jetisu 宜必思酒店

客户意见评级 (ALL 评级) 4.5/5 742 评论

保证最优惠房价
阿拉木图 Jetisu 宜必思酒店 - Image 1
阿拉木图 Jetisu 宜必思酒店 - Image 2
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阿拉木图 Jetisu 宜必思酒店 - Image 4
Abylai Khan 大道 55 号, 050004 阿拉木图, 哈萨克斯坦

描述

酒店其他优惠

  • Superb location near historical landmarks and metro station

  • Extraordinary Sweet Bed by ibis to guarantee you the best sleep

  • Fitness center with professional TechnoGym equipment and saunas

  • Nourishing breakfast in warm and cozy atmosphere of our lobby

  • ibis Almaty Jetisu is a part of combo hotel and multifunctional complex

我们的客房

酒店位置

阿拉木图 Jetisu 宜必思酒店

Abylai Khan 大道 55 号
050004 阿拉木图
哈萨克斯坦

GPS:43.263162, 76.939754

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

Line Brew Reserve

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Try our specialty flavoursome grilled meat cooked in an open fire.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  742 评论

地理位置优越

客户意见评级 4.0/5

Mr. Z. 商务住宿 - 所有已确认评论

酒店地理位置优越，装修较新，前台服务人员热情，早餐比较丰富。希望在酒店房间内提供瓶装饮用水。

Dear Shengpeng Z., Thank you for your kind review! We’re thrilled to hear that you enjoyed our convenient location, newly renovated facilities, friendly front desk staff, and rich breakfast selection. Regarding bottled water, we appreciate your feedback and would like to explain that, as part of our environmental initiatives, we strive to reduce the use of plastic bottles. Instead, we provide a glass decanter in each room, and fresh, filtered water is available from purifiers located on every floor. This ensures that our guests have access to fresh water at any time while helping us contribute to a more sustainable future. We’re grateful for your understanding and look forward to welcoming you back for another pleasant stay! Sincerely, Karolina Kashkovarova Guest relations manager of ibis and Novotel Living Almaty Jetisu.

早餐好

客户意见评级 4.5/5

匿名 商务住宿 - 所有已确认评论

环境舒适，就是床有点小

Dear Mr. S., Thanks for the high score! We are sincerely glad that you were satisfied with your stay! We appreciate the trust of our guests, thank you for choosing us! We will be glad to see you again! Sincerely, Saltanat Kydyralina Guest Relation Agent of ibis Almaty Jetisu

位置可以

客户意见评级 1.5/5

匿名 单人住宿 - 所有已确认评论

酒店房间连瓶矿泉水都没有，美其名曰:为了环保。只有浴巾没有毛巾，浴袍也没有。一个晚上1000元不值当

Dear Zhong M., Thank you for sharing your feedback with us. We’re sorry to hear that your stay didn’t meet your expectations. While we strive to promote environmental sustainability by reducing plastic waste, we understand that the lack of bottled water in the room may have been inconvenient. We will take your feedback into consideration as we review our practices. We also apologize for the lack of hand towels and bathrobes in your room. These amenities are important for your comfort, and we regret that they were not provided. Your comments regarding the value for the price are noted, and we will use this feedback to make necessary improvements. Thank you for bringing these issues to our attention, and we hope to have the opportunity to provide you with a better experience in the future. Sincerely, Karolina Kashkovarova Guest relation manager of ibis and Novotel Living Almaty Jetisu.

服务质量有待提升

客户意见评级 3.0/5

Xavier 商务住宿 - 所有已确认评论

退房体验不太好，明明和前台申请了延迟退房，房间还是被提前锁了，找前台处理了4次都没有解决。

Dear Xavier, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your check-out, and we appreciate your patience and understanding. It's disheartening to hear that the service did not meet your expectations, especially with the late check-out request not being properly addressed. Please rest assured that we take your comments seriously, and we will be investigating this matter thoroughly to ensure it does not happen again in the future. Your feedback is invaluable as it helps us identify areas for improvement. We're committed to delivering a seamless and positive experience for our guests, and we regret that we fell short in this instance. If there's anything specific you would like to share about your experience or if there's anything we can do to make amends, please feel free to reach out. We hope to have the opportunity to regain your trust on your future visits. Thank you for bringing this to our attention, and we appreciate your understanding. Sincerely, Arseniy Tagayev General manager of ibis Amaty Jetisu

避雷

客户意见评级 1.0/5

匿名 商务住宿 - 所有已确认评论

前台不专业，房间设施条件落后，不会再住

Dear Liheng T., Thank you for taking the time to tell us about your experience at the ibis Almaty Jetisu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arseniy Tagayev General manager of ibis Almaty Jetisu

其他网络用户评价我们的酒店

  • 476 评论 9.8/10 位置
  • 634 评论 6.7/10 房间
  • 537 评论 8.7/10 服务
  • 13 评论 8.4/10 上网
  • 299 评论 8.7/10 早餐
  • 237 评论 8.1/10 清洁度
  • 160 评论 9.3/10 氛围
  • 126 评论 7.6/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。