阿拉木图 Jetisu 宜必思酒店

客户意见评级 (ALL 评级) 4.4/5 587 评论

保证最优惠房价
阿拉木图 Jetisu 宜必思酒店 - Image 1
阿拉木图 Jetisu 宜必思酒店 - Image 2
阿拉木图 Jetisu 宜必思酒店 - Image 3
阿拉木图 Jetisu 宜必思酒店 - Image 4
Abylai Khan 大道 55 号, 050004 阿拉木图, 哈萨克斯坦

描述

酒店其他优惠

  • Superb location near historical landmarks and metro station

  • Extraordinary Sweet Bed by ibis to guarantee you the best sleep

  • Fitness center with professional TechnoGym equipment and saunas

  • Nourishing breakfast in warm and cozy atmosphere of our lobby

  • ibis Almaty Jetisu is a part of combo hotel and multifunctional complex

我们的客房

酒店位置

阿拉木图 Jetisu 宜必思酒店

Abylai Khan 大道 55 号
050004 阿拉木图
哈萨克斯坦

GPS:43.263162, 76.939754

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

Line Brew Reserve

Treat yourself with delicious lunch and dinner at Line Brew Reserve restaurant. Ideal place for business meetings and warm evenings in a friendly company. Try our specialty flavoursome grilled meat cooked in an open fire.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  587 评论

服务质量有待提升

客户意见评级 3.0/5

Xavier 商务住宿 - 所有已确认评论

退房体验不太好，明明和前台申请了延迟退房，房间还是被提前锁了，找前台处理了4次都没有解决。

Dear Xavier, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your check-out, and we appreciate your patience and understanding. It's disheartening to hear that the service did not meet your expectations, especially with the late check-out request not being properly addressed. Please rest assured that we take your comments seriously, and we will be investigating this matter thoroughly to ensure it does not happen again in the future. Your feedback is invaluable as it helps us identify areas for improvement. We're committed to delivering a seamless and positive experience for our guests, and we regret that we fell short in this instance. If there's anything specific you would like to share about your experience or if there's anything we can do to make amends, please feel free to reach out. We hope to have the opportunity to regain your trust on your future visits. Thank you for bringing this to our attention, and we appreciate your understanding. Sincerely, Arseniy Tagayev General manager of ibis Amaty Jetisu

避雷

客户意见评级 1.0/5

匿名 商务住宿 - 所有已确认评论

前台不专业，房间设施条件落后，不会再住

Dear Liheng T., Thank you for taking the time to tell us about your experience at the ibis Almaty Jetisu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arseniy Tagayev General manager of ibis Almaty Jetisu

其他网络用户评价我们的酒店

  • 434 评论 9.6/10 位置
  • 612 评论 6.8/10 房间
  • 519 评论 8.4/10 服务
  • 13 评论 7.3/10 上网
  • 262 评论 8.2/10 早餐
  • 215 评论 8/10 清洁度
  • 181 评论 9/10 氛围
  • 114 评论 8/10 食物

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