In the very heart of the animated district, Novotel Almaty City Center welcomes you in a relaxing atmosphere. The Team is waiting for you with their Kazakh traditional warm welcoming and friendly service, with a French touch. See you soon!
Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cosy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.
A wide range of alcoholic and non alcoholic drinks is served in our stylish decorated Lobby bar. Light snacks and salads menu is available for any taste.
Dear Chao T., We greatly appreciate your review regarding your stay at the Novotel Almaty City Center. It is such an honor to know that you enjoyed your stay, as well as the tasty buffet breakfast and the attitude and service of our staff. Thank you for giving us such a perfect rating! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Sabina Taipova Guest Experience Manager
潘. 朋友住宿 - 26/12/2019 所有已确认评论
Thank you very much for your very kind review and for giving us such a high rating! Your praising comments are highly appreciated. We sincerely hope that when you return to Almaty we will have the honor of welcoming you back to the Novotel Almaty City Center. Best regards, Sabina Taipova Guest Experience Manager
努尔买买提·吐. 商务住宿 - 15/12/2019 所有已确认评论
I would like to thank you so much for your fantastic review, I am flattered to read such words of appreciation! I will definitely forward your kind words with the whole Novotel team. It is such a pleasure to receive positive feedback! We are very much looking forward to welcoming you back in the near future! Best regards, Sabina Taipova Guest Experience Manager
W. T. 商务住宿 - 15/11/2019 所有已确认评论
First of all, let me thank you for taking the time to share your positive feedback with regards to stay with us. Your praising comments are highly appreciated. I will definitely forward your motivating words to the whole Novotel Team. Your review is the fuel to our motivation, the fire to our passion to do our best every day and I am tremendously grateful for that. It would be our pleasure to welcome you back at the Novotel Almaty City Center. Best regards, Sabina Taipova Guest Experience Manager
Thank you for taking the time to review your recent stay at the Novotel Almaty City Center. I am happy to know you enjoyed your stay in general and would like to apologize for the inconveniences you faced during your stay. Please rest assured that we will take the appropriate measures to address the problem and prevent any future occurrences. We strive to provide a superior service experience for every guest, therefore your feedback is very important for us. It would be our pleasure to welcome you back once your travel plans brings you back to Novotel Almaty City Center. With kind regards, Sabina Taipova Guest Experience Manager
Clean and comfortable
Bruce 商务住宿 - 02/08/2019 所有已确认评论
Dear Wei H., I am really glad to read that you have enjoyed our hotel as well as our comfortable rooms, modern interior and unmatched central location. It was a great privilege to have you staying with us! We indeed very much hope to have the pleasure of welcoming you back in the near future. Warmest regards, Sabina Taipova Guest Experience Manager
N. T. 商务住宿 - 14/05/2019 所有已确认评论
Dear T. N., Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we are looking forward to welcoming you back. Best regards, Sabina Taipova Guest Experience Manager
Dear Mr. Qiang Z., Thank you for your review. Please let me apologies for the inconvenience you experienced with your accommodation. Be sure that all necessary measures will be taken to ensure that wi-fi works properly throughout the all hotel areas, especially in room #511. We work daily to improve the quality of provided services, and your feedback helps us in this matter. We will be more than happy to see you again in Novotel Almaty City Center. Best regards, Sabina Taipova Guest Experience Manager