Panorama By Mercure 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.7/5 3.269 opiniones

Panorama By Mercure - Image 1
Panorama By Mercure - Image 2
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Extras del hotel

  • SPA amplio con zona de natación para niños

  • Servicio de canguro

  • Alquiler de esquís/snowboard e instructores/guías para las actividades en las montañas

  • 5 salones para conferencias, eventos de negocios y reuniones

  • Restaurante italiano Roma

Nuestros alojamientos

Localización del hotel

Panorama By Mercure

Fevralskaya 1
354392 SOCHI

GPS:43.668686, 40.26206

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Instalaciones libres de humos
  • Servicio de habitaciones
Cerca de la propiedad
  • Aparcamiento


El restaurante italiano ROMA abre todos los días: desayuno tipo bufé de 6:30 a 11:00 h, servicio del menú principal de 12:30 a 23:00 h. Disfrute de sus vacaciones en nuestra preciosa terraza al aire libre en verano.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.7/5  3.269 opiniones

Valoración de TripAdvisor  4.5/5  922 opiniones


Nota de Tripadvisor 5.0/5

Philippe C Valoración certificada de TripAdvisor

We had a very nice stay. Good service, nice breakfast, very clean. Staff extremely friendly. We highly recommend this hotel well located!.Ask a room with view on the mountain .We did not use the spa but it he swimming pool is of decent size. Also nearly no cars around a very peaceful place

Dear guests Thank you for taking the time to share your experience with us! It's nice to know that in general your stay was memorable for you with positive moments. We will be glad to see you again as our regular guest. See you soon! Sincerely, guest relations manager Yaroslava Rastyushevskaya

Everything is wonderful, except for the participation of the Panorama hotel in the Accor loyalty program

Nota de Tripadvisor 4.0/5

48pablo2022 En familia - Valoración certificada de TripAdvisor

Good hotel, excellent service, no complaints. The only thing not entirely clear is the participation of the hotel in the Accor loyalty program. After staying at Panorama, there are no changes in the member's balance in the "reward points" and "status points" sections. Perhaps this is due to the sanctions, I do not know. There was the same question about the Moscow Mercure at the beginning of August. But it seems to me that the client should be warned about this before booking. But in general everything is fine, thank you.

Thank you for choosing our hotel. Thank you for your very detailed review! We are glad that you were generally satisfied with your stay at the hotel, appreciated the comfort of the room and the quality of service. Dear guest, please contact the Hotel for a question about points accrual! It is very important. Sincerely, guest relations manager Yaroslav Rastyushevskaya

Nice hotel

Nota de Tripadvisor 4.0/5

Torutoper En pareja - Valoración certificada de TripAdvisor

The hotel is located at 960m at 10min from the cable car n There is a ski rental inside the hotel. Check in was smooth and our room was already ready 3 hours before official check in time. The room was spacious and comfortable. We booked room with mountain view which did not disappoint, very nice to wake up with blue sky and white mountains. We did take away at restaurant Roma which was tasty. European vaccination certificate (Pfizer) was accepted for check-in, as well at all restaurants in Krasnaya Polyana Room for improvement: you are required to take and wear a mask when entering breakfast (the hotel staff says to you to take a mask and wear it when entering breakfast). Reality is that all (Russian) guests immediately take it off or put it under the chin. The hotel staff is doing nothing… it’s kind of nonsense rule, all gusts have to take a mask when entering but that’s it… Secondly, there is a sauna and steambath which were very busy but especially crowded with loud children. Not a relaxing atmosphere but the hotel mentioned us that they are a family hotel… just that you know Overall highly recommended and I would come here again!

Dear Guest, allow me thank you for the appreciation of our hotel! We very much appreciate your comments regarding your stay at the Panorama by Mercure Krasnaya Polyana. Your positive rating is a best inspiration and is something our staff takes great pride in. We are glad that you enjoyed your stay and do hope your next visit will be as pleasant as the previous one! Best regards Evnevich Artem Assistant Front Office Manager

Lovely Mountain Location

Nota de Tripadvisor 4.0/5

Artfull69 De negocios - Valoración certificada de TripAdvisor

Enjoyed our weekend stay in the hotel as part of a group from me work. Friendly staff and stunning views were a highlight. Food was ok but not outstanding. Overall a good experience and value for money.

Dear Guest, Thank you for choosing the Gorki Panorama hotel for relaxation and work in the mountains! We are glad that you liked our hotel and your holiday in general. We hope that you will come to visit us again and have a great time in the mountains of Krasnaya Polyana! Respectfully, Ksenia Dembe Deputy Manager Front Office

Place to stay

Nota de Tripadvisor 3.0/5

Sandu Ţ En familia - Valoración certificada de TripAdvisor

Nice hotel in the mountains, we will strongly recommend it to any tourist. Locations are picturesque and resort brings you a great impressions. Some service issues can be disappointing but in general everything is ok.

Dear Sandu, Thank you for choosing the Gorki Panorama hotel for your stay in the Gorky Gorod resort! We are grateful for your feedback regarding your stay with us. I'm delighted that you enjoyed the facilities of the hotel. Please accept our sincere apologies that not all moments were perfect. We will be glad to welcome you in our hotel again and we hope that your stay will be great! Best regards, Anastasia Krasheninnikova Duty manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 991 opiniones 9.4/10 Ubicación
  • 1.986 opiniones 8.6/10 Habitación
  • 2.042 opiniones 9.4/10 Servicio
  • 20 opiniones 6.7/10 Internet
  • 1.882 opiniones 9.5/10 Desayuno
  • 621 opiniones 7.6/10 Limpieza
  • 543 opiniones 8.9/10 Piscina

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