Dear Won Y. K., Thank you for sharing your experience with us. We are delighted to hear that you found our hotel friendly and welcoming. It is especially pleasing to know that our team took the time to personally assist you with the elevator and guide you to your room. Providing attentive and supportive service is very important to us, and your comments truly reflect the care our staff strive to offer every guest. We appreciate your kind words and look forward to welcoming you back to Hyde Dubai in the future. Kind regards, Zineb Hinnach Assistant Guest Relations Manager

Dear Jaeho L., Thank you for your feedback. We are pleased to hear that you had a comfortable stay with us. Your comment is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards, Zineb Hinnach Assistant Guest Relations Manager

Dear Seong Y. L., Thank you for sharing your feedback. We are delighted to hear that you enjoyed the amazing view of the Burj Khalifa from your bed. It truly is one of the highlights of staying with us, and we’re glad it made your experience more memorable. We hope to welcome you back again soon for another stay with breathtaking views. Regards, Mouché Scheepers Guest Relations

Dear Jung R. L., Thank you very much for taking the time to share such a detailed and heartfelt review. We truly appreciate your kind words regarding the service, hospitality, and overall experience. However, we would like to kindly clarify that your review appears to refer to Hideaway Maldives and not Hyde Hotel Dubai. It seems there may have been a small misunderstanding when submitting your feedback. While we are delighted to read about your wonderful experience in the Maldives, we regret that this review does not reflect a stay at our property in Dubai. We would kindly suggest reposting your feedback on the appropriate hotel page so the team mentioned can receive the recognition they clearly deserve. Should you plan a visit to Dubai in the future, we would be delighted to welcome you to Hyde Hotel Dubai and provide you with an equally memorable experience. Thank you once again for your understanding. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Dear Park H. M., Thank you for your kind review and for taking the time to share your feedback. We’re thrilled to know you enjoyed our convenient location, beautiful views, and the warm hospitality of our team. We truly appreciate your kind words and look forward to welcoming you back soon for another enjoyable stay. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Dear Yo H. L., Thank you for your kind feedback. We’re delighted to hear that you found the hotel clean, friendly, and that our team provided excellent service. We look forward to welcoming you back for another great stay. Regards, Mouché Scheepers Guest Relations

Dear Yoo S. S., Thank you for your feedback. We’re delighted to hear that you enjoyed our friendly staff, clean rooms, and beautiful views. We appreciate your comments regarding the room ambiance and are glad it enhanced your stay. We understand that reaching Dubai Mall may be a bit inconvenient, and we hope this won’t deter you from visiting us again. We look forward to welcoming you back soon! Regards, Mouché Scheepers Guest Relations

Dear Seong S. P., Thank you so much for your wonderful review. We are delighted to know that our team’s kindness and proactive service exceeded your expectations and made your stay memorable. It’s a pleasure to hear that our early check-in arrangement added comfort to your visit. Our goal is always to anticipate our guests’ needs and provide thoughtful touches that make their experience with us truly special. We sincerely appreciate your kind words and look forward to welcoming you back for another stay that is just as enjoyable—if not better. Warm regards, Mouché Scheepers Guest Relations

Dear h. Shin, Thank you for sharing your experience with us. We’re glad to hear that you found our accommodation good, but we sincerely regret the inconvenience caused by the cigarette smell in your room. At Hyde Hotel Dubai, we take our non-smoking policy seriously to ensure a comfortable stay for all our guests. Your feedback is invaluable, and we will reinforce our room inspection procedures to prevent such occurrences in the future. We truly appreciate your understanding and hope to welcome you back for a more enjoyable and refreshing stay. Please do not hesitate to reach out to us in advance so we can ensure a seamless experience for you. Best regards, Zineb Hinnach Guest Relations Executive