Sofitel Dubai Downtown 5성

고객 평점 (ALL 평가) 4.7/5 3,168 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Sofitel Dubai Downtown - Image 1
Sofitel Dubai Downtown - Image 2
Sofitel Dubai Downtown - Image 3
Sofitel Dubai Downtown - Image 4
Downtown Dubai, Sheikh Zayed Road, 126272 Dubai, United Arab Emirates

호텔설명

호텔 추가 정보

  • A stone-throw away from the Metro and Dubai Mall

  • Infinity pool with Burj Khalifa view

  • Le Petit Prince Kids Club

  • 10 Chic restaurants, bars and lounges

  • Flexible event venues

숙박

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호텔 위치

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.200693, 55.269153

전화
팩스 +971 4 503 6667

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  3,168 리뷰

TripAdvisor 평가  4.5/5  7,733 리뷰

2023으뜸 시설

Beautiful Hotel with caring and dedicated staff, a real luxury experience

트립어드바이저 평점 5.0/5

Sandra B TripAdvisor 인증 리뷰

I'd like my review to be directed to the General Manager Mr. Mohamed Hawwam please, as he should be aware of the incredible team the hotel has. Well before arriving, I made an enquiry about my particular dietary issues (there are many) and if purchasing a Half Board package would be suitable - I received a reply from Guest Experience Manager Lusine, who spoke to the catering team to make sure I would be taken care of. Lusine was amazing. On check in I was greeted by Lamiaa who was simply incredible, nothing was too much trouble and no question too annoying, I am so thankful to her for caring for me - when she noticed how jetlagged I was and made my check-in as quick and smooth as possible. Over the next four days she was so helpful and was always ready with local knowledge, assistance when I needed it and helping to find my way around. She is incredibly kind and empathetic and an absolute credit to your Hotel. Thank you Lamiaa, I really appreciate all you did for me, your kindness has really been the most special thing about my stay at the hotel! The Chef's and their teams in L'Apera and Wakame really looked after me, I could not have been more accommodated and felt very safe! A big thank you to Sylvia, May and Arman for great conversation, drinks and wonderful dinners. All of your team went out of their way to assist me, each and every one of them were caring and kind. I also treated myself to a massage in the spa; my therapist Alma was highly experienced and very skilled in relieving the pressure pain of my sciatic nerve caused by a chronic back injury - not every Therapist can do this - and she was brilliant. Your team really went out of their way to make my 60th Birthday trip something particularly special for me, Dubai was the last stop for me in a 6 week trip (though my 4th time in Dubai) and I am so glad I chose the Sofitel. Thank you everyone. Sandie, Melbourne, Australia.

Good Hotel with Responsive Service

트립어드바이저 평점 5.0/5

ashishgH3898PD 비즈니스 - TripAdvisor 인증 리뷰

I stayed at the Sofitel Downtown Dubai and overall had a good experience. The first room I was assigned was next to the road and quite noisy. However, after I requested a change, the staff quickly accommodated me and moved me to a room on the other side, which was much more peaceful. Their responsiveness and willingness to ensure my comfort were greatly appreciated. The hotel itself is well-maintained, with elegant decor and a great location close to Dubai’s main attractions. Despite the initial hiccup, I enjoyed my stay and would consider returning.

Dear Valued Guest, Thank you for sharing your experience at Sofitel Dubai Downtown. I’m delighted to hear that you enjoyed your stay and appreciated our elegant décor, prime location, and the overall service provided by our team. I regret the initial inconvenience caused but am pleased to know that our team was able to promptly resolve the matter and ensure your comfort. Your kind words about their responsiveness mean a lot to us, as we strive to provide exceptional service to all our guests. It’s wonderful to hear that, despite the initial hiccup, you had an enjoyable stay and would consider returning. We look forward to welcoming you back for an even more seamless experience in the future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Sofitel Dowtown Dubai

트립어드바이저 평점 1.0/5

shaiq2018 Friends getaway - TripAdvisor 인증 리뷰

Once a place to stay turned disaster this time around. Right from the check-in we started off on a wrong foot. After a long flight you want to go to your room and relax but key wasn’t working so had to go down again to recharge it. As soon as we entered the suite there was a pungent smell of wet carpet, icing on the top was humiliation I received when I invited my guests over. The whole staff was after their ID’s despite they were already given when the came up, there were repeated calls and visit by reception staff making me feel like a fugitive. It was very embarrassing in front of my friends. Despite being a diamond member of Accor if I am treated like then I feel sorry for people who don’t have this privilege. I would avoid staying here next time

Excellent Service

트립어드바이저 평점 5.0/5

Man Ling Cherry H TripAdvisor 인증 리뷰

The room was very clean and modern. The service was excellent, and Adnan provided outstanding service with a big smile. We will definitely visit again.our all my stay was good food is good location is very near to Dubai mall staff is very friendly

Dear Guest, Thank you for your kind review. We are thrilled to hear that you enjoyed the clean, modern rooms and excellent service. Adnan and the entire team are delighted to know they made your stay memorable with their hospitality. We are also glad you appreciated the convenient location near Dubai Mall and our culinary offerings. We look forward to welcoming you back for another great experience soon. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

훌륭한 서비스 좋은 위치 맛있는 음식

고객 평점 5.0/5

익명 커플 - 전체(All) 통지 확인

정성 가득하고 마음이 느껴지는 환대에 감사드려요. 음식도 맛있고 위치도 너무 좋아요:) 행복한 경험을 하게 해주어 김사해요!

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,850 리뷰 9.6/10 위치
  • 2,226 리뷰 8.8/10 객실
  • 3,833 리뷰 9.4/10 서비스
  • 20 리뷰 4.5/10 인터넷 가격
  • 1,033 리뷰 9/10 조식
  • 869 리뷰 8.3/10 안락함
  • 745 리뷰 8.8/10 청결도
  • 688 리뷰 9.2/10 분위기

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.