Hôtel ibis Styles Golden Sands Roomer

I was booked as a ALL Platinum end of September. I'm not a big fan of the all-inclusive places you find around here, but my trip was just to come to play some golf. Sadly, received an email 2 weeks ahead of my stay the they were closing earlier and they couldn't host me. Nikolai took great care of doing everything possible to please me in relocating me and yes, to a more luxurious and expensive property at their own cost. I know the Ibis Styles is a new property. And sadly, I couldn't experience it. But the way management took care of the issue and treated me like royalty make me want to thanks them for everything they did.

Nice new hotel about 300 meters from Golden Sand beach. The most postive assets are their staff members, specially the ladies at the reception desk, which were very helpful, friendly and customer service orientated. Rooms were large with balcony, A/C did work properly. Breakfast however was regular, they could vary the dishes from time to time.

C'est exceptionnel et il faut le mentionner : cet Ibis styles Golden Sands Roomer Hotel sort du lot ! Depuis que nous vivons dans les différents hôtels, celui-ci possède un petit frigidaire qui est vraiment froid ! Eh oui, le miracle existe ! La magie est d'autant plus vraie qu'elle vient de la présence professionnelle du GM, une bombe de bonne femme qui gère du matin au soir cette ruche d'abeilles, car le personnel est en nombre, souriant et efficace ! Encore une autre rareté compte tenu de l'époque dans laquelle nous sommes due à la Covid, (manque de personnel partout) et dans cet Ibis Styles, Madame Pavleta Malcheva a d'immenses ressources et veille au bon fonctionnement de son établissement. Notre chambre est de belle taille, le service qui va avec, tout est ok, comme la superbe piscine dans laquelle je n'ai pas manqué de nagé tous les jours avec grand bonheur ! C'est la première fois que nous venons en Bulgarie, et franchement, nous avons été conquis. Nous reviendrons aussi parce que nous sommes repartis avec de bons souvenirs, et c'est grâce à l'accueil mémorable de ce GM ! Merci à tous pour votre bienveillance et professionnalisme !

Hotel was renovated recently, so the rooms are modern and comfortable. The breakfast was good. However, the hotel is located near party area, so there was very loud at night, but otherwise it is close to the beach. You can get a dinner for 20 BGN per person.

I am happily amazed by the hotel and the staff. Beginning with the reception, the housekeeping, the restaurant. Everything was perfect. Thank you for the great holiday. If you want to have a 5 star service, and have a great time I definitely recommend the hotel!