Dear Kasmircza M., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, comfortable accommodations, and the pleasant service from our staff. We appreciate your input about the pool lounge chairs and will take it into consideration for future improvements. Best regards, Novotel Malta Sliema

Dear Charline P., Thank you for sharing your feedback. We are pleased to hear that you found your stay comfortable and enjoyed our location and breakfast offerings. We appreciate your comments regarding the minibar and pool space, and we will take them into consideration for future improvements. Best regards, Novotel Malta Sliema

Dear Carlo C., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our amenities, including the pools, and appreciated our dedicated staff. We look forward to welcoming you back for a longer stay in the future. Best regards, Novotel Malta Sliema

Dear Emilie b., Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your kind words about our location and the staff. It is disheartening to learn that certain aspects of your experience did not meet your expectations. We acknowledge your concerns regarding the pool area and the cleanliness of both the pool and spa facilities. Maintaining high standards of cleanliness is a priority for us, and your observations will be taken into account for future improvements. Additionally, we regret that the breakfast offerings did not provide the variety you anticipated. Your insights will assist us in evaluating our menu options. Moreover, we apologize for any inconvenience caused by the delay in receiving towels and glassware in your room. Such service lapses are not reflective of our usual standards. Thank you again for your feedback, and we hope you may consider giving us another chance in the future. Best regards, Novotel Malta Sliema

Dear Emmanuelle L., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Malta Sliema. We appreciate your kind words about our staff, as we strive to provide attentive service to all our guests. We understand your concerns regarding the parking fees and the lack of a special rate for hotel guests. Please know that we continuously evaluate our pricing policies to offer the best experience possible. Regarding your accommodation, we regret that the room did not meet your expectations for a family of four. Our rooms do vary in size and storage options, and we appreciate your input on this matter. Additionally, we take your comments about the breakfast offerings and the accessibility of the rooftop pool seriously, as we aim to create a comfortable environment for all families. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future. Best regards, Novotel Malta Sliema

Dear Ezti M., Thank you for your kind words regarding your experience at our hotel. We are pleased to know that you found our staff welcoming and attentive, as well as our location convenient for your explorations. Your feedback is greatly appreciated. Best regards, Novotel Malta Sliema

Dear Sabila B. M., Thank you for taking the time to share your impressions following your stay at Novotel in Malta. We are pleased to learn that you found our staff welcoming and that your room met your expectations. We take your feedback regarding the condition of the pool very seriously. We acknowledge the importance of regular maintenance to ensure the quality of the water and the safety of our guests. Your comments will be forwarded to our maintenance team to improve our procedures. Regarding the upgrade, we strive to recognize the loyalty of our guests, and we regret that you were unable to benefit from this advantage during your stay. We hope to have the opportunity to welcome you again in order to provide you with a fully satisfying experience. Sincerely, Novotel Malta Sliema

Dear Elias R., Thank you for taking the time to share your impressions regarding your stay at Novotel Malta Sliema. We are delighted to learn that you found our hotel amazing and that you appreciated the quality of our bedding as well as the service of our staff. We have noted your comments regarding the housekeeping, the hammam, and the pool. We understand that housekeeping carried out after 5 PM may have been a source of inconvenience. We are also sorry to hear that you were unable to fully enjoy the hammam due to technical issues and that access to the pool was limited by the crowd. We are always looking for ways to improve our facilities and the comfort of our guests. Once again, we thank you for your constructive feedback and hope to welcome you back for an even more pleasant stay. Sincerely, Novotel Malta Sliema

Dear Ahmed T., We thank you for your comments. We understand that the crowding in August may have been an inconvenience and that the breakfast did not meet your expectations. We take this feedback into consideration to improve our service in the future. Sincerely, Novotel Malta Sliema

Dear Frank F., Thank you for taking the time to share your experience. We are sorry to learn that the service did not meet your expectations, particularly regarding early check-in and the size of the room. We have noted your comments on the cleanliness of the towels, the noise at breakfast, and the quality of the pool water. Your feedback is valuable to us and will help us improve our services. We wish you all the best. Sincerely, Novotel Malta Sliema

Dear Ioualalen M., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our staff welcoming and the hotel comfortable. We appreciate your comments about the amenities and storage options, as they help us improve our guest experience. Best regards, Novotel Malta Sliema

Dear Benoit V. B., Thank you for taking the time to share your impressions. We are pleased that you appreciated our staff and the architecture of the hotel. We are taking your comments regarding the shortcomings into consideration to improve the experience of our future guests. Sincerely, Novotel Malta Sliema

Dear Morgane M., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our hotel comfortable and well-maintained. We take note of your comments regarding the shower and we are committed to continuing to improve our service. Sincerely, Novotel Malta Sliema

Dear Roch R., Thank you for your positive comments regarding the location and cleanliness of our establishment. We take note of your remarks about the pool hours and the air conditioning, and we strive to improve our guests' experience. Sincerely, Novotel Malta Sliema

Dear Lucie D. R., Thank you for taking the time to share your experience at the Novotel Malta Sliema. I am sorry to learn that your stay did not meet your expectations, and I take note of your remarks regarding the condition of your room as well as the management of the pool. We strive to maintain a high level of quality, and it is regrettable that you encountered these inconveniences during your stay. Please know that your comments are valuable and will be forwarded to our teams for evaluation. We are committed to improving our services to ensure a better experience for our future guests. I appreciate your understanding and wish you an excellent day. Sincerely, Novotel Malta Sliema

Dear Aline M., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed your spacious room and our pool area, as well as the service provided by our team. Your recommendation is greatly appreciated. Best regards, Novotel Malta Sliema

Dear Yannick F., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit. Cleanliness is a priority at our establishment, and we regret that your room did not meet your expectations. We appreciate your observations regarding the maintenance and layout of the room, which will be taken into account for future improvements. We also recognize your concerns about the pool area and the availability of sun loungers. Our team strives to ensure a pleasant experience for all guests, and your comments about the crowded conditions and cleanliness are valuable for us to enhance our service. Regarding the breakfast quality, we are pleased to hear you found the variety satisfactory, although we aim for excellence in every aspect. We value your input and will be discussing these matters internally to improve our offerings. Thank you once again for your feedback, and we hope for the opportunity to provide you with a better experience in the future. Best regards, Novotel Malta Sliema

Dear Myriam C., Thank you for sharing your feedback regarding your recent stay at Novotel Malta Sliema. I am pleased to hear that you found our staff to be friendly and appreciated our convenient location. However, I regret to learn that your experience did not meet your expectations in several areas. I understand your concerns regarding the timing of housekeeping services and the availability of towels during your stay. Our team strives to maintain high standards, and your feedback will be taken into consideration for future improvements. I also appreciate your comments about the breakfast service; we aim to provide a satisfying dining experience and will review our offerings accordingly. Additionally, I acknowledge your observations regarding the pool area and the management of lounge space, which are vital for guest comfort. Regarding the early morning shuttle and breakfast arrangements, I apologize for any oversight that may have occurred. We always aim to ensure a seamless experience for our guests, especially during early departures. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back under better circumstances. Best regards, Novotel Malta Sliema

Dear Gregory M., Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret that your experience did not meet your expectations and that you encountered several inconveniences during your time at Novotel Malta Sliema. It is concerning to hear about the noise disturbances experienced during the night, and I appreciate you bringing this to our attention. Our aim is to provide a peaceful environment for all guests. Additionally, I understand your disappointment regarding the suite layout and the challenges with the luggage service. We strive to ensure guest comfort and satisfaction, and your comments will be taken into consideration. I also regret that our restaurant did not meet your dining expectations. Your feedback is invaluable in helping us improve our services. Thank you once again for your review. We hope to have the opportunity to better serve you in the future. Best regards, Novotel Malta Sliema