Carton House - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 1,167 reviews

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Description

Hotel extras

  • Award winning restaurants to enjoy

  • Innovative treatment menus and thermal relaxation experience

  • A wealth of resort activities await

  • 169 bedrooms in total, 18 of which are located in The House

  • Conference and events facilities

Our accommodation(s)

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Hotel location

Carton House - A Fairmont Managed Hotel

Maynooth, Co Kildare, Ireland
W23TD98 KILDARE
Ireland

GPS:53.3922, -6.5681

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,167 reviews

TripAdvisor Rating  4.5/5  673 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Michelle W. Couples - Confirmed reviews ALL

Myself and my husband arrived at 4pm, and only 1 check in desk open, had to wait in a queue for 20mns. Gave my card details and put money onto my room. When I tried to put drinks onto my room in the bar, facility not available as I was told I had no credit to put anything on my room. There was no heating in the lobby so had to sit there with mobile fan heaters and my coat on me.Trying to watch TV in the room it was all pixelated as the signal was not working.Went for dinner in the Carriage House which was a nice experience albeit slightly pricey. In the morning we hadn't realised breakfast was in the Carriage House which would have been better to be told as it was minus degrees and we had no coats on us. No a big deal but heads up would have been nice. Buffet breakfast was the worst experience EVER. No glasses for juice, no plates to get breakfast and NO MILK left... seriously, Tesco is a 5mn drive, who was managing this restaurant!. A queue 7 deep to toast some bread while your hot food goes cold on the plate you waited 5 mns for. Many of the food trays were empty at 10am on Saturday morning, no sausage, no pastries...food cold by the time I sat down. The hotel is absolutely beautiful but I spent over €700 for a 1 night stay and this was definitely not the 5 star experience we should have received.

Dear Michelle, Thank you for taking the time to share your feedback regarding your recent stay at Carton House. Your experience is important to us, and we are sorry to learn that several aspects did not meet your expectations. I apologise for the inconvenience you encountered during check-in, including the wait time and the issues with your room credit. We strive to ensure a seamless arrival experience for our guests. I also regret that the heating in the lobby was inadequate and that the television service did not function properly in your room. Your comments about the breakfast service are concerning. We aim to provide a high-quality dining experience, and it appears we fell short in this instance. We appreciate your feedback regarding the availability of items and the queue situation, and we assure you that this will be reviewed for improvement. While I am pleased to hear you enjoyed your dinner at the Carriage House, I understand that the overall experience did not reflect the standards we aspire to uphold. Thank you for your valuable insights, and we hope to have the opportunity to welcome you back in the future. Kind regards, Carton House - A Fairmont Managed Hotel

Customer review rating 4.5/5

Hilary E. Friends - Confirmed reviews ALL

5th New Years Eve Slightly disorganised check in but we know the hotel and waited in bar until staff were free Two lovely nights and dinners in Kathleen Kitchen Fab golf on Omeara course Staff very efficient and helpful

Dear Hilary, Thank you for your feedback regarding your recent stay. We appreciate your understanding during the check-in process and are delighted to hear you enjoyed your time at Kathleen's Kitchen and the O' Meara course. Your kind words about our staff are greatly valued. Kind regards, Carton House - A Fairmont Managed Hotel

Customer review rating 5.0/5

Helen S. Friends - Confirmed reviews ALL

From the moment we walked in for our new years celebration we were greeted by the most professional and friendly staff. Check in was smooth and easy. We had a large group and were taken care of so well by the staff in the carriage house.

Dear Helen, Thank you for your kind words regarding your recent stay at Carton House. We are delighted to hear that you enjoyed your New Year's celebration and that our team provided you with professional and friendly service. It is always our goal to ensure a seamless experience for our guests, and we are pleased that your group was well taken care of in the Carriage House. Kind regards, Carton House - A Fairmont Managed Hotel

Customer review rating 4.5/5

Ava K. Couples - Confirmed reviews ALL

The grounds could have better signage and be better lit at night time, also thought it was unusual to have to pay for coffee from a barista machine at breakfast but other than that beautiful stay and would return.

Dear Ava, Thank you for your positive feedback regarding your stay. Your comments about signage and lighting, as well as the coffee service, have been noted for our consideration. Kind regards, Carton House - A Fairmont Managed Hotel

Customer review rating 4.5/5

Martin O. C. Couples - Confirmed reviews ALL

A vert smart hotel. Lovely feeling of being treated.

Dear Martin, Thank you for your kind words regarding your recent stay at Carton House. We are delighted to hear that you found our hotel to be relaxing and appreciated the attentive service. It is always our aim to provide a memorable experience for our guests. Kind regards, Carton House - A Fairmont Managed Hotel

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Other web-users rate our hotel

  • 315 reviews 9.2/10 Location
  • 639 reviews 7.1/10 Room
  • 1,017 reviews 7.5/10 Service
  • 5 reviews 0/10 WiFi
  • 629 reviews 6.7/10 Food
  • 548 reviews 8.2/10 Amenities
  • 247 reviews 6.1/10 Breakfast
  • 168 reviews 4.6/10 Value

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