Fairmont Grand Hotel Geneva 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 766 görüş

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Açıklama

ALLSAFE onaylı otel

Otel ekstraları

  • Göl kıyısında, panoramik Cenevre Gölü, Alpler ve tarihî bölge manzaralı ayrıcalıklı konum

  • Üç seçkin gurme restoran, konforlu dinlenme salonu, bar, sezonluk konseptler

  • 412 Oda ve Süit ile 1.300 kişilik 13 toplantı mekânı olan en büyük beş yıldızlı otel

  • Fitness Center ve Cenova'nın en büyük özel kapalı yüzme havuzuna sahip benzersiz Spa Valmont

  • 1.300 kişi kapasiteli Théâtre du Léman

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Otelin konumu

Fairmont Grand Hotel Geneva

Quai Du Mont Blanc 19
1201 CENEVRE
İsviçre

GPS:46.210178, 6.15088

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.5/5  766 görüş

TripAdvisor Derecesi  4.0/5  1.393 görüş

2023 mükemmeliyet sertifikası

Perfect stay!

Tripadvisor puanı 5.0/5

V827DWnicoleb TripAdvisor onaylı yorum

Lovely hotel and facilities, the room was comfortable and fancy and the service was great! I wanted to thank Martina in reservations and the whole team for making our anniversary so memorable. Will definitely stay there again! Thanks a lot

favorite hotel in Geneva!

Tripadvisor puanı 5.0/5

KMGlovestravel İş - TripAdvisor onaylı yorum

The hotel and staff are fantastic. Tiago goes out of his way to be helpful and considerate. Karim and other members of the staff are always prepared to assist. This is my favorite hotel for work in Geneva because of the staff, the huge gym, the sauna/hammam open until 9:30, and the indoor pool which is open until midnight.

Dear KMGlovestravel, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great facilities and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

Very welcoming, luxurious hotel. With one of the best staffs I ever encountered. Thank you Baud and Karim.

Tripadvisor puanı 5.0/5

Ahmed S TripAdvisor onaylı yorum

Great hotel with amazing service in the center of Geneva. Upon check in, Baud & Karim were very helpful and welcoming, they did their best to accommodate us. We chose this hotel for our honeymoon and it did not disappoint. I would suggest this hotel for anyone visiting Geneva.

Dear V3496AKahmeds, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our luxurious Hotel and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

Derisory offer of upgrade for 500CHF extra

Tripadvisor puanı 3.0/5

stuphilippe Solo travel - TripAdvisor onaylı yorum

At front desk check-in Nothing says we don’t value your custom more than when enquiring about the possibility of an upgrade of booked room to an equivalent room but with a lake view, to be met with such a response. ‘It will be 500CHF a night fee’. A reasonable request for A quiet January Wednesday night from myself you might think. Hardly a busy summer weekend. I was told by the checkin lady who was perfectly amicable the equivalent room (a 30sqm room NOT a suite) but with a lake view would cost 500CHF extra per night for the same basic room for each night of my stay (2 nights) on top of my existing payment. How the hotel can justify almost 1000CHF for the same room with a lake view is beyond me. Shows me the checkin staff don’t have any empowerment to flex to their guests, unless of course they’re wearing a flashy Rolex or kick up a fuss I suspect. Also a missed opportunity to promote the brand to someone who has stayed at other Fairmont properties in the recent past (Monte Carlo) and made this clear on checkin: eg: brand loyalty. Celebrating a promotion - all of which were made clear on checkin and prior to booking. If Fairmont really treats loyal customers this way then what’s the point, I don’t believe for one moment that the hotel couldn’t upgrade the room for less than 1000CHF. No I did not accept the insulting ‘upgrade offer’ Other than that, the experience and room was to good standard. Housekeeping good and turn down service, breakfast staff were very good. That’s what balances this out is that some elements of Fairmont property is really nice and luxury and other elements feel soulless and like you’re just one of many who will come and drop money in their properties, a very arrogant approach if you ask me.

Dear Mr stuphilippe, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are sorry that the hotel has not met your expectations. We are committed to offering you the highest quality of service. Therefore, your feedback is very important for us. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

New Year’s Eve at the Fairmont

Tripadvisor puanı 5.0/5

jeffhAF Couples - TripAdvisor onaylı yorum

The entire staff at the Fairmont Grand Hotel Genève were phenomenal and treqt us like family! Alexane at the concierges desk made sure our stay in the city was extra special and helped us numerous times with dinner and amazing suggestions of things to do. Thank you to everyone from the breakfast staff to the AMAZING NYE staff for a night we will never forget!

Dear jeffhAF, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

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