フェアモントグランドホテルジュネーブ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 797 件のレビュー

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説明

ホテルのその他の情報

  • ジュネーブ湖、アルプス、旧市街のパノラマビューを望む湖側の絶好のロケーション

  • 3 店の高級グルメレストラン、居心地のよいラウンジ、バー、季節のコンセプト

  • 412 室とスイートを備えた最大の 5 つ星ホテルで、1,300 名まで収容できる 13 室の会議室を用意しています。

  • フィットネスセンターを備えたユニークなSpa Valmontと、ジュネーブ最大の屋内プールをご利用いただけます。

  • 1,300名様を収容可能なレマン劇場

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ホテル所在地

フェアモントグランドホテルジュネーブ

Quai Du Mont Blanc 19
1201 ジュネーブ
スイス

GPS:46.210178, 6.15088

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  797 件のレビュー

トリップアドバイザーの評価  4.0/5  1,399 件のレビュー

2023エクセレンス認証

Il Vero at its best

トリップアドバイザーの評価 5.0/5

Thierry_Lavalley トリップアドバイザー認証口コミ

Excellent sunday brunch yesterday at Il Vero restaurant. The quality of the buffet was outstanding and we have loved the variety of the food. Moreover the staff was very attentive and dedicated to bring the best possible service. Bravo to all.!

Dear Mr Lavalley,

 Thank you for taking the time to post a review about your experience at Il Vero Restaurant. We are delighted to learn that our Restaurant met your expectations and that you particularly enjoyed our high quality buffet, attentive and dedicated service.

 Looking forward to the pleasure of welcoming you back to the Il Vero Restaurant, we remain,

 Yours sincerely, 
Il Vero Team

5-stars?? Really??

トリップアドバイザーの評価 1.0/5

Ignacio A ビジネス - トリップアドバイザー認証口コミ

It’s the second time that I stay in this hotel for 3-4 days each time in the last month. Both times the phone in the room was not working and both times nobody from maintenance came to fix it (in spite of being told on day 1). This is a hotel that my company (a well known and large multinational) is now starting to book for meetings and conferences (after a few years of being vetoed). On day one of my second stay this month I got food poisoned! Certainly not a 5-star food menu! This ruined my whole week! If you want a 5-star experience in Geneva go for other hotels. Fairmont is NOT a 5-star hotel or experience AT ALL.

Dear Sir A., Thank you for taking the time to post a review about your recent experience at Fairmont Grand Hotel Geneva. We are sorry to hear that, on this occasion, our Restaurant and In-room amenities fell way short of your expectations. Please accept my sincere apologies for the undue disappointment, aggravation and disturbance caused you in this respect.  You can rest assured that your remarks will be discussed and measures taken at our next Quality Committee meeting to preclude a similar situation in the future.  Trusting that you will give us a second chance of proving to you that we can definitely serve you better with your Fairmont Grand Hotel Geneva needs, thereby restoring your full confidence in our team's engagement and passion, I remain, Yours sincerely, Thierry Lavalley General Manager

Perfect stay!

トリップアドバイザーの評価 5.0/5

V827DWnicoleb トリップアドバイザー認証口コミ

Lovely hotel and facilities, the room was comfortable and fancy and the service was great! I wanted to thank Martina in reservations and the whole team for making our anniversary so memorable. Will definitely stay there again! Thanks a lot

Dear Mrs V827DWnicoleb, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great facilities, comfortable rooms and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

favorite hotel in Geneva!

トリップアドバイザーの評価 5.0/5

KMGlovestravel ビジネス - トリップアドバイザー認証口コミ

The hotel and staff are fantastic. Tiago goes out of his way to be helpful and considerate. Karim and other members of the staff are always prepared to assist. This is my favorite hotel for work in Geneva because of the staff, the huge gym, the sauna/hammam open until 9:30, and the indoor pool which is open until midnight.

Dear KMGlovestravel, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great facilities and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

Very welcoming, luxurious hotel. With one of the best staffs I ever encountered. Thank you Baud and Karim.

トリップアドバイザーの評価 5.0/5

Ahmed S トリップアドバイザー認証口コミ

Great hotel with amazing service in the center of Geneva. Upon check in, Baud & Karim were very helpful and welcoming, they did their best to accommodate us. We chose this hotel for our honeymoon and it did not disappoint. I would suggest this hotel for anyone visiting Geneva.

Dear V3496AKahmeds, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our luxurious Hotel and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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