Mercure Rockhampton

Note Avis clients (Note ALL) 3.8/5 173 avis

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Mercure Rockhampton - Image 1
Mercure Rockhampton - Image 2
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86 Victoria Parade, 4700 ROCKHAMPTON, Australie

Description

Les plus de l'hôtel

  • Located in the heart of Rockhampton CBD adjacent to the Fitzroy River.

  • Well-equiped guest rooms provide views of the Fitzroy River and Rockhampton City

  • Hotel style rooms, all with balconies

  • Enjoy your Leisure time with Pool and Gym located on site.

  • 6 versatile conference spaces to create your ideal meeting or special event.

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir
Découvrir

Localisation de l'hôtel

Mercure Rockhampton

86 Victoria Parade
4700 ROCKHAMPTON
Australie

GPS:-23.3736, 150.5101

Téléphone
Fax +61 7 4927 1615

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Restaurant
  • Centre de remise en forme
  • Wifi
  • Petit-déjeuner
  • Salles de réunion

Riverside Restaurant

Riverside Restaurant & Bar overlooks the beautiful Fitzroy River. Open for breakfast 7 days and dinner 6 days.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.8/5  173 avis

Note TripAdvisor  3.6/5  1 248 avis

Completely Unimpressed

Note TripAdvisor 2.0/5

MichelleS4206 En couple - Avis TripAdvisor

This hotel needs a complete refurb to bring it into the 21st century. Not just newer carpets. I have some mobility limitations but none that have caused me to feel unsafe or at a disadvantage before. ie: A handle is in the bath tub, as the shower is at the far end of the tub. Getting in is reasonably simple but getting out safely is another matter. Needs an extra rail. They know there is an issue as they supply a non slip old style rubber mat and put up a warning. None of this works if you are short and have knee issues, At the time of booking we paid in advance for breakfast IN the hotel. To discover on arrival the restaurant isn't actually in the hotel, its next door up at least one level and has no lift for those who can not use stairs. NOTE: There is internal access via a lift and covered walkway if accompanied by a staff member (apparently the walkway can be unsafe, hence being accompanied) but that is not available if there is a conference on in the hotel - Gee we can inconvenience our guests who in good faith have pre-paid, but not the conference visitors! We ended up using uber eats for dinner and leaving early to find breakfast in a cafe in Rockampton. No apology and no offer of a refund for the not accessible breakfast. Admit we didn't ask for one, but that is the hospitable thing to do when they advertise and its only available to some. The online photos are out of date by years. The pool looks bright blue and stunning, but its so old the blue is now 50+-% black where I assume the paint has worn away. The only positive? We had only booked for one night

A comfortable stay.

Note TripAdvisor 5.0/5

GoPlaces45318527562 Escapade entre amis - Avis TripAdvisor

The hotel was located on Riverside with many good restaurants around it. The room was spacious, pillows were abundant and the beds were large. The breakfast buffet was cheap and perfect. The hotel staff were extremely hospitable. Check-out was easy and quick, and was assisted by Anjuta, a very friendly staff.

Hi David, Thank you for your wonderful review! I am so pleased you enjoyed your stay and will ensure your words are shared with the team. I hope we can welcome you back again soon. Kind regards, Shona Kapernick Duty Manager

Pas le meilleur choix à Rockhampton

Note TripAdvisor 3.0/5

M1092FLpierrel En couple - Avis TripAdvisor

chambres propres mais défraîchies, petit déjeuner indigent, il vaut mieux aller chercher ailleurs. Difficultés avec le WIFI, codes non valables...Bref, pas le meilleur choix à Rockhampton qui regorge de motels et autres hotels.

Dear M1092FLpierrel, Thank you for your feedback and I do apologise that we did not live up to the excellent standards which we strive to provide. I was disappointed to learn that you were unhappy with elements of your stay, but pleased that you found the rooms to be clean as we do pride ourselves on this. Our team is available to assist at anytime during the day or night, and do hope they were able to troubleshoot the wifi issues you were having. Thank you again for sharing the experience of your stay with us and we hope to see you again. Regards, Karley Beasy Hotel Manager

Pas terrible

Note TripAdvisor 2.0/5

chitai p Escapade entre amis - Avis TripAdvisor

Clairement un tres mauvais hôtel en terme qualité/prix. Les chambres sont agréables et spacieuses. Assez propre. La salle de bain et la terrasse ne sont pas terribles pour le prix annoncé. Il y a par contre le wifi dans les parties communes et un parking gratuit. On est pas loin du centre ville.

Hello chitai24, Thank you for reviewing your stay with us. I am disappointed to read that you did not find the hotel value for money, despite the fact that you found the rooms spacious and clean. I am pleased you enjoyed our free wifi and parking. Regards, Karley Beasy Hotel Manager

Mauvais hôtel!! Une horreur!!

Note TripAdvisor 1.0/5

753nassima En couple - Avis TripAdvisor

Hotel loin du centre, vétuste, sale, mauvaise odeur, humidité dans la chambre!! Petit déjeuné pas bon et super cher!! Hotel triste, froid!! Hotel vraiment pas bien, le personnel est super gentil et attentionné mais les chambres vraiment pas top!

Dear 753nassima, Thank you for taking the time to review us on TripAdvisor. We are happy that you found our team to be great during your stay with us however appreciate that a number of issues encountered clouded your opinion of the stay. We appreciate that although we do our best to work with Rockhampton's humid environment it can sometimes impact on guests staying with us. Should you wish to discuss this further I would be happy to. We hope to welcome you back next time. Kind regards, Cameron Mallett | Relief Hotel Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 189 avis 8.2/10 Site
  • 362 avis 5.1/10 Chambre
  • 196 avis 7.7/10 Service
  • 178 avis 4.1/10 Confort
  • 140 avis 4.8/10 Propreté
  • 89 avis 3.6/10 Installations
  • 71 avis 7/10 Petit déjeuner
  • 71 avis 2.6/10 Ambiance

Dispensé par Trustyou

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.