Mercure Rockhampton

Note Avis clients (Note ALL) 3.8/5 34 avis

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Mercure Rockhampton - Image 1
Mercure Rockhampton - Image 2
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86 Victoria Parade, 4700 ROCKHAMPTON, Australie

Description

Les plus de l'hôtel

  • Located in the heart of Rockhampton CBD adjacent to the Fitzroy River.

  • Well-equiped guest rooms provide views of the Fitzroy River and Rockhampton City

  • Hotel style rooms, all with balconies

  • Enjoy your Leisure time with Pool and Gym located on site.

  • 6 versatile conference spaces to create your ideal meeting or special event.

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir
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Localisation de l'hôtel

Mercure Rockhampton

86 Victoria Parade
4700 ROCKHAMPTON
Australie

GPS:-23.3736, 150.5101

Téléphone
Fax +61 7 4927 1615

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Restaurant
  • Centre de remise en forme
  • Wifi
  • Petit-déjeuner
  • Salles de réunion

Riverside Restaurant

Riverside Restaurant & Bar overlooks the beautiful Fitzroy River. Open for breakfast 7 days and dinner 6 days.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.8/5  34 avis

Note TripAdvisor  3.5/5  1 242 avis

Nice place

Note TripAdvisor 5.0/5

ChrisAuSax Avis TripAdvisor

Hotel located down town It is along the river ; Nice view of the river banks Great restaurant on same location Former Travel Lodge but has kept spirit It is to walking distance of Rockhampton down down with bars, cafes, restaurants, shops All good ; Nice welcome

Caught scabies at this hotel!

Note TripAdvisor 1.0/5

Cazmac26 Avis TripAdvisor

It's a shame my stay ended so badly, because the reception staff were fantastic and although the hotel is tired, the location is good. Unfortunately, two days after I returned home I broke out in an aggressive and painful rash all over my body which my GP diagnosed as scabies. After running through my movements over the last week, she determined that the only likelihood was my stay at the Mercure Rockhampton. I contacted the hotel to advise them and, after several days of being ignored, was finally responded to by the duty manager who told me they'd checked the room and there was no sign of scabies (you can't actually see scabies, as I told him). He also went on to tell me the rooms were recently renovated and therefore couldn't have scabies - also not accurate. They said they couldn't cover any of my expenses (now in excess of $350.00) and that I should "check my itinerary and see if I have been to some other places that might caused scabies". I literally went from plane to hotel to art gallery to hotel to plane. And everywhere except the hotel room I was fully clothed (funny that) which makes the likelihood of contraction elsewhere virtually zero. When I replied saying that I was less concerned about compensation and more concerned that other guests not be put through the same experience I have been, they simply ignored me. Over a month down the track I am still covered in significant bruising from the bites, and am frankly pretty gun shy about staying in hotels in the future, which is unfortunate because I travel regularly for work. I would therefore suggest staying absolutely ANYWHERE other than Mercure Rockhampton. The local bus stop is probably safer than this unprofessionally managed dump.

Pas le meilleur choix à Rockhampton

Note TripAdvisor 3.0/5

M1092FLpierrel En couple - Avis TripAdvisor

chambres propres mais défraîchies, petit déjeuner indigent, il vaut mieux aller chercher ailleurs. Difficultés avec le WIFI, codes non valables...Bref, pas le meilleur choix à Rockhampton qui regorge de motels et autres hotels.

Dear M1092FLpierrel, Thank you for your feedback and I do apologise that we did not live up to the excellent standards which we strive to provide. I was disappointed to learn that you were unhappy with elements of your stay, but pleased that you found the rooms to be clean as we do pride ourselves on this. Our team is available to assist at anytime during the day or night, and do hope they were able to troubleshoot the wifi issues you were having. Thank you again for sharing the experience of your stay with us and we hope to see you again. Regards, Karley Beasy Hotel Manager

Pas terrible

Note TripAdvisor 2.0/5

chitai p Escapade entre amis - Avis TripAdvisor

Clairement un tres mauvais hôtel en terme qualité/prix. Les chambres sont agréables et spacieuses. Assez propre. La salle de bain et la terrasse ne sont pas terribles pour le prix annoncé. Il y a par contre le wifi dans les parties communes et un parking gratuit. On est pas loin du centre ville.

Hello chitai24, Thank you for reviewing your stay with us. I am disappointed to read that you did not find the hotel value for money, despite the fact that you found the rooms spacious and clean. I am pleased you enjoyed our free wifi and parking. Regards, Karley Beasy Hotel Manager

Mauvais hôtel!! Une horreur!!

Note TripAdvisor 1.0/5

753nassima En couple - Avis TripAdvisor

Hotel loin du centre, vétuste, sale, mauvaise odeur, humidité dans la chambre!! Petit déjeuné pas bon et super cher!! Hotel triste, froid!! Hotel vraiment pas bien, le personnel est super gentil et attentionné mais les chambres vraiment pas top!

Dear 753nassima, Thank you for taking the time to review us on TripAdvisor. We are happy that you found our team to be great during your stay with us however appreciate that a number of issues encountered clouded your opinion of the stay. We appreciate that although we do our best to work with Rockhampton's humid environment it can sometimes impact on guests staying with us. Should you wish to discuss this further I would be happy to. We hope to welcome you back next time. Kind regards, Cameron Mallett | Relief Hotel Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 159 avis 8.1/10 Site
  • 266 avis 5.7/10 Chambre
  • 137 avis 7.7/10 Service
  • 133 avis 5.3/10 Confort
  • 92 avis 5.3/10 Propreté
  • 63 avis 2.8/10 Installations
  • 59 avis 2.5/10 Ambiance
  • 56 avis 6.9/10 Petit déjeuner

Dispensé par Trustyou

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.