Mercure Rockhampton

Note TripAdvisor 3.5/5 1 229 avis

86 Victoria Parade, 4700 ROCKHAMPTON, Australie

Les plus de l'hôtel

  • Located in the heart of Rockhampton CBD adjacent to the Fitzroy River.

  • Well-equiped guest rooms provide views of the Fitzroy River and Rockhampton City

  • Hotel style rooms, all with balconies

  • Enjoy your Leisure time with Pool and Gym located on site.

  • 6 versatile conference spaces to create your ideal meeting or special event.

Hôtel labellisé ALLSAFE

Nos hébergements

Chaque chambre est équipée de la climatisation, d'un balcon, de la TV par satellite, d'un mini-réfrigérateur et d'une cafetière/théière.

Localisation de l'hôtel

Mercure Rockhampton

86 Victoria Parade
4700 ROCKHAMPTON
Australie

GPS:-23.3736, 150.5101

Téléphone
Fax +61 7 4927 1615

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Restaurant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Salles de réunion

Riverside Restaurant

Riverside Restaurant & Bar overlooks the beautiful Fitzroy River. Open for breakfast 7 days and dinner 6 days.

Profitez de nos offres Vol + Hôtel

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Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note TripAdvisor  3.5/5  1 229 avis

Relaxing stay

Note TripAdvisor 4.0/5

Brent C Avis TripAdvisor

Fresh decor, clean room with a balcony. Reception staff very helpful and happy. After reading many bad reviews from Jan and Feb we feel these reviews petty and untrue as the hotel was enjoyable to chill out and stay in. Could have had Foxtel though

Dear Brent, Thank you for taking the time to review your stay. I am so pleased that you enjoyed your time with us and hope we can welcome you back again. Regards, Karley Beasy Hotel Manager

Lol, probably not again

Note TripAdvisor 3.0/5

Scodria En famille - Avis TripAdvisor

I don’t think the cost of staying here is worth it compared to the many motels in Rockhampton. I have enjoyed many Mercure hotels at other various destinations and this would have to be one of the worse ones. The building is very outdated, and for all the guests and staff there is 1 elevator. I raise this because we had to wait 5 mins to try and get on the elevator as the cleaning staff were removing all the rubbish they had placed on the floor of the elevator to get it down from the rooms. When we got it, it smelt like a pub. I didn’t like the shower as the water pressure was ordinary and the shower head was crap. Trying to find a balance between hot and cold probably takes longer than actually having a shower. The bathroom ceiling is only 7ft high, so if you are tall good luck and I hope you don’t have knee issues. The staff were nice though and helpful. If I had to come back to Rocky for a night, I would probably look at staying at one of the motels. It would be cheaper and I would argue it would be if the same or better quality. Not worth the cost. Going to Quest Apartments today to spend the rest of the week in Rocky there. I am expecting that to be better.

Dear Scodria, Thank you for taking the time to review your stay with us. I do apologise that housekeeping have held the lift up for you to use. This has been addressed to ensure this does not happen again. Whilst we do only have one lift, there are only 8 floors to the hotel, so we do find that this is generally not an issue. Unfortunately, there is no feasible option to install a second lift for the few periods of time that there is a small wait time. I am sorry that there seems to be an issue with water pressure in the room. Our reception team are available 24 hours to assist with any issues which might arise and resolve these to ensure you have an enjoyable stay. We do have rooms with a walk in shower also, these are limited, but can be allocated on request for any guests with a preference or with mobility issues. I am so pleased to read that you found the staff to be nice and helpful. We do hope you choose to stay with us again in future. Regards, Karley Beasy Hotel Manager

Pas le meilleur choix à Rockhampton

Note TripAdvisor 3.0/5

M1092FLpierrel En couple - Avis TripAdvisor

chambres propres mais défraîchies, petit déjeuner indigent, il vaut mieux aller chercher ailleurs. Difficultés avec le WIFI, codes non valables...Bref, pas le meilleur choix à Rockhampton qui regorge de motels et autres hotels.

Dear M1092FLpierrel, Thank you for your feedback and I do apologise that we did not live up to the excellent standards which we strive to provide. I was disappointed to learn that you were unhappy with elements of your stay, but pleased that you found the rooms to be clean as we do pride ourselves on this. Our team is available to assist at anytime during the day or night, and do hope they were able to troubleshoot the wifi issues you were having. Thank you again for sharing the experience of your stay with us and we hope to see you again. Regards, Karley Beasy Hotel Manager

Pas terrible

Note TripAdvisor 2.0/5

chitai p Escapade entre amis - Avis TripAdvisor

Clairement un tres mauvais hôtel en terme qualité/prix. Les chambres sont agréables et spacieuses. Assez propre. La salle de bain et la terrasse ne sont pas terribles pour le prix annoncé. Il y a par contre le wifi dans les parties communes et un parking gratuit. On est pas loin du centre ville.

Hello chitai24, Thank you for reviewing your stay with us. I am disappointed to read that you did not find the hotel value for money, despite the fact that you found the rooms spacious and clean. I am pleased you enjoyed our free wifi and parking. Regards, Karley Beasy Hotel Manager

Mauvais hôtel!! Une horreur!!

Note TripAdvisor 1.0/5

753nassima En couple - Avis TripAdvisor

Hotel loin du centre, vétuste, sale, mauvaise odeur, humidité dans la chambre!! Petit déjeuné pas bon et super cher!! Hotel triste, froid!! Hotel vraiment pas bien, le personnel est super gentil et attentionné mais les chambres vraiment pas top!

Dear 753nassima, Thank you for taking the time to review us on TripAdvisor. We are happy that you found our team to be great during your stay with us however appreciate that a number of issues encountered clouded your opinion of the stay. We appreciate that although we do our best to work with Rockhampton's humid environment it can sometimes impact on guests staying with us. Should you wish to discuss this further I would be happy to. We hope to welcome you back next time. Kind regards, Cameron Mallett | Relief Hotel Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 150 avis 8.8/10 Site
  • 253 avis 6.7/10 Chambre
  • 133 avis 8.2/10 Service
  • 90 avis 6.3/10 Propreté
  • 50 avis 3.8/10 Installations
  • 34 avis 4.1/10 Qualité/prix
  • 30 avis 5.7/10 Petit déjeuner
  • 17 avis 2.6/10 Piscine

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