纳马湾海滨度假村 5 星

客户意见评级 (ALL 评级) 4.6/5 142 评论

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纳马湾海滨度假村 - Image 1
纳马湾海滨度假村 - Image 2
纳马湾海滨度假村 - Image 3
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埃尔萨拉姆路, 纳玛湾, 46691 沙姆沙伊赫, 埃及

描述

酒店其他优惠

  • 位于纳马湾中心地带

  • 私人沙滩

  • 公共区域和客房提供免费无线网络

  • 温水游泳池

  • 各种餐饮产品

我们的客房

酒店位置

纳马湾海滨度假村

埃尔萨拉姆路, 纳玛湾
46691 沙姆沙伊赫
埃及

GPS:27.91587895, 34.33269869567806

电话
传真 +20 69 3600188

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 穿梭巴士
  • 餐厅
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  142 评论

TripAdvisor 评级  4.2/5  1,147 评论

卓越奖 2024

Nightmare

Tripadvisor 评级 2.0/5

Elena O 经 TripAdvisor 认证的评论

During our stay, it was evident that the property requires substantial renovation. The wing we occupied appears to have gone decades without meaningful upkeep, yet it is marketed in Sweden as a 4‑star hotel; in reality, it doesn’t reach 3 stars, and the section across the main road (away from the sea) would merit at most 2 stars. The room’s plumbing was outdated and the water pressure consistently weak; on one evening it was impossible to shower at all. Food options were meager, the fruit inedible, and cutlery, plates, and napkins were frequently missing in the restaurant. The quality of both drinks and food was poor. When concerns were raised, staff responses were often dismissive or rude. Breakfast on the terrace was not feasible due to flies and large numbers of crows. Tables were not cleaned promptly, and dirty dishes with food scraps could remain for up to 15 minutes, which attracted pests. Overall, this was the worst hotel I have stayed in during 35 years of traveling.

Dear Valued Guest, Many thanks for taking the time to complete review about Naama Bay Promenade Beach Resort. Please accept our sincere apologies that the hotel did not meet your expectations. Comments that we receive will be discussed with the departments concerned and an action plan made to include extra training will be formed to improve that particular service to our guests. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. We would very much hope to welcome you Naama Bay Promenade Beach Resort again on a future holiday to change the negative impression. Thank you and kind regards, Hotel Management

Land Of Bureaucracy

Tripadvisor 评级 1.0/5

Roving17395734923 经 TripAdvisor 认证的评论

Our stay at Promenade Beach in Sharm El Sheikh was deeply disappointing. The level of bureaucracy was exhausting, and the staff—especially management—showed a noticeable lack of compassion or flexibility. What was meant to be a special reunion with friends after 25 years was made unnecessarily stressful and unpleasant due to their attitude and poor customer service. Unfortunately, this experience left us with more frustration than memories.

Dear Valued Guest, Many thanks for taking the time to complete review about Naama Bay Promenade Beach Resort. Please accept our sincere apologies that the hotel did not meet your expectations. Comments that we receive will be discussed with the departments concerned and an action plan made to include extra training will be formed to improve that particular service to our guests. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. We would very much hope to welcome you Naama Bay Promenade Beach Resort again on a future holiday to change the negative impression. Thank you and kind regards, Hotel Management

worst experience

Tripadvisor 评级 1.0/5

thel_ty 经 TripAdvisor 认证的评论

i would never recommend this place to anyone, it is a waste of money.The uploaded pictures are not what you get when you arrive.Worst experience ever with my 8month baby.

Dear Valued Guest, Many thanks for taking the time to complete review about Naama Bay Promenade Beach Resort. Please accept our sincere apologies that the hotel did not meet your expectations. Comments that we receive will be discussed with the departments concerned and an action plan made to include extra training will be formed to improve that particular service to our guests. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. We would very much hope to welcome you Naama Bay Promenade Beach Resort again on a future holiday to change the negative impression. Thank you and kind regards, Hotel Management

Dont waste your money

Tripadvisor 评级 1.0/5

Tsvetelina H 经 TripAdvisor 认证的评论

Not even close to the 5 star. If you want a proper holiday try jaz hotels. The hotel is very small.There is no program not to mention the awful food.

Dear Tsvetelina H, Thank you for sharing your feedback. We regret that your experience did not meet your expectations regarding our facilities and dining options. Your comments are valued, and we will take them into consideration as we strive to improve our services. Best regards, Naama Bay Promenade Beach Resort

Fantastic place for R&R... The sun the beach and the food is just ehat the body craves this days.

Tripadvisor 评级 5.0/5

Estefano Nicola... B 经 TripAdvisor 认证的评论

I had so much fun, it's a great place for R&R. I stayed on the mountain side, where my room layed in the quiet embrace of the sea brease, still, do yourself a favor and get the all inclusive pack, IT IS WORTH IT. also the animation team helped me disconnect of work, I thought I was athletic but the with their activities I got some yoga going and I think i feel I can always to do more so much fun. Honestly I think to go back already, au contraire to my normal work live it's the kind of place I wish I could return every weekend.

Dear Valued Guest, Many thanks for taking the time to complete review about Naama Bay Promenade Beach Resort. All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is always pleasing to hear that our guests were satisfied with the hotel facilities and service during their vacation. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Kind Regards, Hotel Management

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其他网络用户评价我们的酒店

  • 560 评论 9.1/10 位置
  • 662 评论 6.7/10 房间
  • 1,576 评论 9/10 服务
  • 17 评论 9.7/10 上网
  • 391 评论 7.1/10 清洁度
  • 102 评论 8/10 早餐
  • 33 评论 7.2/10 运动休闲

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