沙姆沙伊赫诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 334 评论

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沙姆沙伊赫诺富特酒店 - Image 1
沙姆沙伊赫诺富特酒店 - Image 2
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纳马湾, 46619 沙姆沙伊赫, 埃及

描述

酒店其他优惠

  • 位于纳马湾中心位置

  • 私人海滩

  • 所有公共区域均提供免费无线网络

  • 水疗中心和健身设施

  • 儿童专属俱乐部

我们的客房

酒店位置

沙姆沙伊赫诺富特酒店

纳马湾
46619 沙姆沙伊赫
埃及

GPS:27.914611, 34.331555

电话
传真 +20 69 3600193

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  334 评论

TripAdvisor 评级  4.6/5  5,712 评论

卓越奖 2025

Friends holiday

Tripadvisor 评级 5.0/5

GrandTour282498 经 TripAdvisor 认证的评论

We had a wonderful holiday at the Naftel Sharm El Sheikh Hotel, one of the most beautiful hotels in Sharm El Sheikh, with its luxurious hospitality, sandy beach, and delicious food and drinks. I thank Mr. Moussa, Mr. Roma, and all the hotel staff for their kindness and excellent service.

Dear Guest, Thank you for sharing your detailed impressions of your stay. We are pleased to hear that you appreciated our location and found certain members of our team—Mohammed from dinner service, Mohammed from the beach wing reception, and the young gentleman assisting guests near the streets—particularly helpful and attentive. We will be sure to share your kind words with them. Your observations regarding the check-in process, room setup, and amenities are valuable and provide important insights for our ongoing attention to guest experience. We appreciate you taking the time to share your thoughts and hope to have the opportunity to welcome you again, offering an experience that highlights the aspects you enjoyed most. Best regards, Mohamed El Amry General Manager

Not as good as expected

Tripadvisor 评级 4.0/5

M2062AYjuliem 经 TripAdvisor 认证的评论

On arrival all seemed good, a few days in the weather turned very windy & cold, wind swept through the patio doors with a howling noise & the air conditioning on heat was blowing cold air, the make shift restaurant on palm side was overcrowded and the food was cold. There is works going on all day with workmen building which we weren’t told about. Also to eat at the beachside they require you pay an extra $2 charge per meal even though it’s the same hotel ! This wasn’t mentioned upon booking. I think next year we will go back to the mamma promenade next door even though it’s dated I think it’s better all round

Dear Guest, Thank you for sharing your detailed impressions of your stay. We are pleased to hear that you appreciated our location and found certain members of our team—Mohammed from dinner service, Mohammed from the beach wing reception, and the young gentleman assisting guests near the streets—particularly helpful and attentive. We will be sure to share your kind words with them. Your observations regarding the check-in process, room setup, and amenities are valuable and provide important insights for our ongoing attention to guest experience. We appreciate you taking the time to share your thoughts and hope to have the opportunity to welcome you again, offering an experience that highlights the aspects you enjoyed most. Best regards, Mohamed El Amry General Manager

Good for the price bad barmens

Tripadvisor 评级 4.0/5

arturas k 经 TripAdvisor 认证的评论

Everything was good , we were in second line of hotel so there is 5 min walk to get to next Novotel next to sea side.The only thing i didnt like and writing this coment is barmens at main seaside bar. They get too cocky and if not payed extra money serving is very poor and they treat customers really bad...

Dear Arturas, Thank you very much for sharing your feedback and for choosing to stay with us. We are glad to hear that overall your stay was enjoyable and that you appreciated the hotel facilities, including the convenient access between the second line and the seaside area. We appreciate your observations regarding the main seaside bar. Your comments are valuable and will be shared with the team to help ensure a consistently high level of service for all our guests. Thank you again for taking the time to provide your feedback. We look forward to welcoming you back for another enjoyable stay. Best regards, Mohamed El Amry General Manager

Not a 5 star hotel

Tripadvisor 评级 2.0/5

Frippelina Solo travel - 经 TripAdvisor 认证的评论

My first impression wasn’t great. At reception when trying to check in I was told I had to pay $100 or leave my passport behind due to too little luggage. I only had a cabin bag due to the restrictions on my flight ticket. I had to argue this case and after a phone all to the manager the man in reception would allow me to check in and to upgrade me to a family room. That was not what I had booked and I told him, but no it now had to be the family room. The overall room was very basic and not 5 star at all. The only toiletries was a shower cap and some half empty dirty shampoo and soap bottles. I have had more toiletries in a basic hotel before. The mirror is falling apart and had old toothpaste both in a clump in it and smeared on the glass. The toilet is in a separate room with no hand basin so you would need to get to the main bathroom to wash your hands after. The bed had plastic bed cover which made the whole sleeping experience bad the first night as it made me very sweaty. The food is ok. The best things with this place is the location and 3 staff that have been so nice and helpful throughout. 1- the young guy at the dinner service, Mohammed I believe his name is, was so kind and always helpful. 2- the make in reception at the beach wing that helped me trying to contact the excursion provider when they never turned up. I believe his name also was Mohammed 3- the young guy that always was there to help all the people over the streets especially when when the traffic was being hectic. Unfortunately I don’t know his name.

Dear Fripellina, Thank you for sharing your detailed impressions of your stay. We are pleased to hear that you appreciated our location and found certain members of our team—Mohammed from dinner service, Mohammed from the beach wing reception, and the young gentleman assisting guests near the streets—particularly helpful and attentive. We will be sure to share your kind words with them. Your observations regarding the check-in process, room setup, and amenities are valuable and provide important insights for our ongoing attention to guest experience. We appreciate you taking the time to share your thoughts and hope to have the opportunity to welcome you again, offering an experience that highlights the aspects you enjoyed most. Best regards, Mohamed El Amry General Manager

You Have Been Warned!!

Tripadvisor 评级 1.0/5

JonF963 经 TripAdvisor 认证的评论

The sink does not drain. The air conditioner blows warm air. The toilet doesn't flush. There is no hot water. The water pressure is 3/10. When you begin to convey any complaint or frustration to the front desk, you are treated with the added service of being told what you are thinking and how you are feeling.

Dear Guest, On behalf of all Novotel Sharm El Sheikh hotel team we would like thank you for choosing our hotel for your recent stay. Looking forward to welcoming you back in the nearest future. Best regards

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 859 评论 9.4/10 位置
  • 1,136 评论 8.8/10 房间
  • 2,857 评论 9.3/10 服务
  • 49 评论 7.6/10 上网
  • 1,269 评论 9.5/10 沙滩
  • 715 评论 8.9/10 清洁度
  • 416 评论 9/10 氛围
  • 116 评论 8.3/10 早餐

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