里克萨斯高级希捷 5 星

客户意见评级 (ALL 评级) 4.7/5 1,726 评论

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South Sinai, Nabq Bay, 46628 沙姆沙姆沙伊赫, 埃及

描述

酒店其他优惠

  • Aquaventure Park

  • 埃及最大的水疗中心

  • 高档套房和别墅

  • Most preferred family and kid-friendly hotel in Sharm el-Sheikh

我们的客房

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酒店位置

里克萨斯高级希捷

South Sinai, Nabq Bay
46628 沙姆沙姆沙伊赫
埃及

GPS:28.0382366483, 34.4313179836

电话
传真 +20 69 3710140

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 酒吧
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  1,726 评论

TripAdvisor 评级  4.8/5  8,320 评论

Family vacation - not so good here..

Tripadvisor 评级 3.0/5

rolex-KA 经 TripAdvisor 认证的评论

Family vacation We traveled to Egypt for the first time, chose Rixos Premium Seagate. We were guided by public reviews.. Checking in at the hotel was good, the reception gave us a room faster, which was a big plus because we had a child with us. They took us to the room, we had asked for 1 large bed and a cot, but instead we got 3 single beds. The white wine in the fridge was half-drunk. We turned a blind eye to that.. There were also no children's bathrobes, which they promised, and they were not given during the whole week. The choice of food in the Aqua zone is much smaller than in the 1st line buffet restaurant. The water park is great, there are pools practically everywhere in the hotel, the territory is so large that you can't feel the hustle and bustle of the big people. A big plus is that you can go to the Al Carte restaurants, but you couldn't often make a reservation by phone because the page didn't work and you had to go to the reception. We also wanted to try the Al Carte restaurant which is an additional charge, BUT $30 per person seems too much for a hotel. Speaking of alcohol - they pour local alcohol in imported bottles and trick you into drinking it as "real Jack Daniels" for example. Only in the lobby bar could you get something better. Also among the guests standing in line at the bar - they say the same thing. The "real" bottles are worn out, and certainly when they have a few cocktails they can't be that worn out. The service staff throughout the hotel was friendly, only one of the guys at the reception was unable to provide us with the information we were interested in. I would recommend Rixos Premium Seagate to replace the plastic sun loungers - many had stains, dirt and you can see they haven't been washed for a long time. I REALLY DISLIKED it when after placing an order, the staff comes and stands by until a review is posted about how "good" it is, waits until it is recorded and then takes a photo of the recording. WHEN you politely refuse, there are already too many of these requests, they immediately become rude, come and ask us to do it when we are in the room. THE BIGGEST SHOCK for me was when ANY guest can watch on their TV from their room what strange children are doing in the RIXY children's playground. This is beyond any criticism - the hotel can never know who their guests are!!!!! On the day of check-out, the reception was unable to show us where we can store our belongings, they simply pointed with their finger where to go and ask for it. Then the room where we left our belongings is close to the street, even though the gate is closed, anyone can come near because there was not always staff sitting by the belongings, when they say there is a camera there, it doesn't do anything. We asked where the changing room was, as in most hotels - there is one, the staff said you can go to the toilet to change. I would say "high" level for a Rixos hotel. WHEN we finished waiting for the transfer, a small bus arrived where we had to lift our suitcases up and hand them to the driver through the window - it was a shock. Analyzing this stay at this hotel, we are unpleasantly surprised by the level at which this Rixos hotel chain works.

Lovely

Tripadvisor 评级 5.0/5

imogen24940 经 TripAdvisor 认证的评论

Beautiful stay so far, fab massage at the lovely spa. I can’t wait to have another one and make use of the great spa facilities. Staff are so friendly and can’t do enough for you everywhere you go, thank you so much.

Special shout out to Ahmed by pool side.

Tripadvisor 评级 5.0/5

Avtar D 经 TripAdvisor 认证的评论

Special shout out to Ahmed by the pool side. Well done young man you’re doing great. Great service levels and great humour.

Dear Valuable Guest, Firstly let me take this opportunity in thanking you for choosing Rixos Premium Seagate for your vacation. We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards,

Good hotel

Tripadvisor 评级 5.0/5

Arda B 经 TripAdvisor 认证的评论

Muhammed is good man in entertaiment team we play football he is kind and funny i love this hotel very amazing i enjoyed a lot

Dear Valuable Guest, Firstly let me take this opportunity in thanking you for choosing Rixos Premium Seagate for your vacation. We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards,

Amazing hotel

Tripadvisor 评级 5.0/5

274ibrahimh 经 TripAdvisor 认证的评论

Muhammed was the best one of the entertainment team i've ever seen in my life in attitude, the atmosphere he's doing in the place is unbelievable

Dear Valuable Guest, Firstly let me take this opportunity in thanking you for choosing Rixos Premium Seagate for your vacation. We appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high-quality service and ensure all of our guests have the most unique and memorable stay. We look forward to welcoming you back again soon. Best Regards,

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其他网络用户评价我们的酒店

  • 2,761 评论 9.5/10 位置
  • 1,941 评论 8.2/10 房间
  • 15,455 评论 9.7/10 服务
  • 35 评论 7.6/10 上网
  • 9,267 评论 9.6/10 食物
  • 2,097 评论 9.3/10 氛围
  • 1,987 评论 9.5/10 酒吧和饮品
  • 1,971 评论 9.1/10 设施

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