Naama Bay Promenade Beach Resort 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 142 件のレビュー

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Naama Bay Promenade Beach Resort - Image 1
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Naama Bay Promenade Beach Resort - Image 4
El Salam Road, Naama Bay, 46691 SHARM EL SHEIKH, エジプト

説明

ホテルのその他の情報

  • In the heart of Naama Bay

  • Private Sandy Beach

  • Free Wifi in public areas and rooms

  • Heated swimming pool

  • Variety of F&B offerings

当ホテルの客室

ホテル所在地

Naama Bay Promenade Beach Resort

El Salam Road, Naama Bay
46691 SHARM EL SHEIKH
エジプト

GPS:27.91587895, 34.33269869567806

電話番号
ファックス +20 69 3600188

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • シャトル
  • レストラン
  • Wifi
  • エアコン
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  142 件のレビュー

トリップアドバイザーの評価  4.2/5  1,147 件のレビュー

2024エクセレンス認証

Nightmare

トリップアドバイザーの評価 2.0/5

Elena O トリップアドバイザー認証口コミ

During our stay, it was evident that the property requires substantial renovation. The wing we occupied appears to have gone decades without meaningful upkeep, yet it is marketed in Sweden as a 4‑star hotel; in reality, it doesn’t reach 3 stars, and the section across the main road (away from the sea) would merit at most 2 stars. The room’s plumbing was outdated and the water pressure consistently weak; on one evening it was impossible to shower at all. Food options were meager, the fruit inedible, and cutlery, plates, and napkins were frequently missing in the restaurant. The quality of both drinks and food was poor. When concerns were raised, staff responses were often dismissive or rude. Breakfast on the terrace was not feasible due to flies and large numbers of crows. Tables were not cleaned promptly, and dirty dishes with food scraps could remain for up to 15 minutes, which attracted pests. Overall, this was the worst hotel I have stayed in during 35 years of traveling.

Dear Valued Guest, Many thanks for taking the time to complete review about Naama Bay Promenade Beach Resort. Please accept our sincere apologies that the hotel did not meet your expectations. Comments that we receive will be discussed with the departments concerned and an action plan made to include extra training will be formed to improve that particular service to our guests. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. We would very much hope to welcome you Naama Bay Promenade Beach Resort again on a future holiday to change the negative impression. Thank you and kind regards, Hotel Management

Land Of Bureaucracy

トリップアドバイザーの評価 1.0/5

Roving17395734923 トリップアドバイザー認証口コミ

Our stay at Promenade Beach in Sharm El Sheikh was deeply disappointing. The level of bureaucracy was exhausting, and the staff—especially management—showed a noticeable lack of compassion or flexibility. What was meant to be a special reunion with friends after 25 years was made unnecessarily stressful and unpleasant due to their attitude and poor customer service. Unfortunately, this experience left us with more frustration than memories.

Dear Valued Guest, Many thanks for taking the time to complete review about Naama Bay Promenade Beach Resort. Please accept our sincere apologies that the hotel did not meet your expectations. Comments that we receive will be discussed with the departments concerned and an action plan made to include extra training will be formed to improve that particular service to our guests. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. We would very much hope to welcome you Naama Bay Promenade Beach Resort again on a future holiday to change the negative impression. Thank you and kind regards, Hotel Management

worst experience

トリップアドバイザーの評価 1.0/5

thel_ty トリップアドバイザー認証口コミ

i would never recommend this place to anyone, it is a waste of money.The uploaded pictures are not what you get when you arrive.Worst experience ever with my 8month baby.

Dear Valued Guest, Many thanks for taking the time to complete review about Naama Bay Promenade Beach Resort. Please accept our sincere apologies that the hotel did not meet your expectations. Comments that we receive will be discussed with the departments concerned and an action plan made to include extra training will be formed to improve that particular service to our guests. All feedback received from our guests is extremely important to us and we take all comments seriously. It is with these comments that we can only improve our service and continue to be committed to providing a high standard of service. We would very much hope to welcome you Naama Bay Promenade Beach Resort again on a future holiday to change the negative impression. Thank you and kind regards, Hotel Management

Dont waste your money

トリップアドバイザーの評価 1.0/5

Tsvetelina H トリップアドバイザー認証口コミ

Not even close to the 5 star. If you want a proper holiday try jaz hotels. The hotel is very small.There is no program not to mention the awful food.

Dear Tsvetelina H, Thank you for sharing your feedback. We regret that your experience did not meet your expectations regarding our facilities and dining options. Your comments are valued, and we will take them into consideration as we strive to improve our services. Best regards, Naama Bay Promenade Beach Resort

Fantastic place for R&R... The sun the beach and the food is just ehat the body craves this days.

トリップアドバイザーの評価 5.0/5

Estefano Nicola... B トリップアドバイザー認証口コミ

I had so much fun, it's a great place for R&R. I stayed on the mountain side, where my room layed in the quiet embrace of the sea brease, still, do yourself a favor and get the all inclusive pack, IT IS WORTH IT. also the animation team helped me disconnect of work, I thought I was athletic but the with their activities I got some yoga going and I think i feel I can always to do more so much fun. Honestly I think to go back already, au contraire to my normal work live it's the kind of place I wish I could return every weekend.

Dear Valued Guest, Many thanks for taking the time to complete review about Naama Bay Promenade Beach Resort. All of your kind comments have been shared with the management team and staff and everybody here is delighted to hear how much you enjoyed your holiday experience with us. It is always pleasing to hear that our guests were satisfied with the hotel facilities and service during their vacation. Thank you very much for your review and we look forward to the pleasure of welcoming back soon with our own tradition of warm and friendly hospitality Kind Regards, Hotel Management

との提携 TripAdvisor

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