Novotel Sharm El Sheikh 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 332 件のレビュー

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Novotel Sharm El Sheikh - Image 1
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Naama Bay, 46619 SHARM EL SHEIKH, エジプト

説明

ホテルのその他の情報

  • In the heart of Naama Bay

  • Private beach

  • Free WIFI in public areas

  • Spa and fitness facilities

  • Dedicated kids' club

当ホテルの客室

ホテル所在地

Novotel Sharm El Sheikh

Naama Bay
46619 SHARM EL SHEIKH
エジプト

GPS:27.914611, 34.331555

電話番号
ファックス +20 69 3600193

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  332 件のレビュー

トリップアドバイザーの評価  4.6/5  5,723 件のレビュー

2025エクセレンス認証

My feeling about Novotel Sharm Al Sheikh

トリップアドバイザーの評価 5.0/5

ALEX S トリップアドバイザー認証口コミ

It's a very convenient location. The hotel is located in the center of the city's main street. There's no need to go anywhere. The other hotels will look worse than the Novotel. The entire hotel is always illuminated at night. You can easily find it and not confuse it with any other hotel. The color is a pleasant blue and gold. The atmosphere in the hotel is very comfortable and pleasant. There is a sense of calm activity. There is no rush from people in January. The rooms are top-notch. The room is large, with a separate toilet and a separate shower with a sink. The room has everything you need. There is tea, coffee, and water. There is a refrigerator, a kettle, and a safe. The room has a convenient arrangement of shelves for your belongings. Two suitcases can be placed in the room without taking up any space. There are two large beds with large blankets and comfortable pillows, which are placed side by side, making it the perfect choice for a couple. Each room has its own small terrace with chairs and a table. You can sit and enjoy the clear blue sky in the evening. The sunsets are very mild. We came right after the New Year and used a travel agency. The price is definitely higher than in the regular season. However, if you come at the beginning of the season, which is March, the price is three times cheaper. The hotel is clean and fast. The hotel staff is trying hard, and they have regular training programs for their employees, which is evident in the overall performance. I wish them to continue developing in this area, as well as learning about the guests who visit their hotel. For example, in honor of Orthodox Christmas, they organized a massive buffet in a separate tent for several hundred people. It was a magnificent event. Every evening, there is a children's and adult entertainment program. The hotel is very welcoming to both parents with children and couples. I would like to mention that the all-inclusive service, especially on the beach, is very fast and of high quality. I would like to thank the guys at the drinks and snacks counter. The beach is clean, and clean towels are provided quickly. And of course, I would like to mention and thank all the chefs at Novotel. Every day, we enjoyed delicious food and drinks. We were amazed by the variety of European and Arabic cuisine. We will be happy to return to this wonderful place. Thank you, Novotel Sharm Al Sheikh!

Dear Guest, Thank you for sharing your detailed impressions of your stay. We are pleased to hear that you appreciated our location and found certain members of our team—Mohammed from dinner service, Mohammed from the beach wing reception, and the young gentleman assisting guests near the streets—particularly helpful and attentive. We will be sure to share your kind words with them. Your observations regarding the check-in process, room setup, and amenities are valuable and provide important insights for our ongoing attention to guest experience. We appreciate you taking the time to share your thoughts and hope to have the opportunity to welcome you again, offering an experience that highlights the aspects you enjoyed most. Best regards, Mohamed El Amry General Manager

I love Novotel Beach!!!!

トリップアドバイザーの評価 5.0/5

Nelly K トリップアドバイザー認証口コミ

I have been staying at the Novotel Beach Hotel for eight years now. I really like that the hotel is small, cozy, and very comfortable. I really like the hotel staff. They are welcoming, always polite. Pleasant animators. Especially Olga has shown a particularly high level of professionalism. I would also like to mention the reception staff. Among the administrative staff, I would like to mention Jaroslava. You can contact her with any problem - they will quickly solve it!Many thanks to her!!!We will come back here in March - it is so nice to rest here!!!

Dear Guest, Thank you for sharing your detailed impressions of your stay. We are pleased to hear that you appreciated our location and found certain members of our team—Mohammed from dinner service, Mohammed from the beach wing reception, and the young gentleman assisting guests near the streets—particularly helpful and attentive. We will be sure to share your kind words with them. Your observations regarding the check-in process, room setup, and amenities are valuable and provide important insights for our ongoing attention to guest experience. We appreciate you taking the time to share your thoughts and hope to have the opportunity to welcome you again, offering an experience that highlights the aspects you enjoyed most. Best regards, Mohamed El Amry General Manager

Neutral opinion on a mid hotel

トリップアドバイザーの評価 3.0/5

edita g トリップアドバイザー認証口コミ

the reception staff’s very rude and grumpy, the animators and waiters are amazing tho, very friendly and open to communication. boring kitchen, always the same breakfast but the evening meals are ok and the alcohol is kept in plastic bottles so it’s not the best quality and tastes, honestly, really bad. very disappointed with the fact that they won’t let you have free access to the restaurant after you check out cuz we had to wait here outside for 12 hours and were not able to eat without paying big amount of money (no normal hotel does that to their clients). the rooms are small and the ventilation system has a disgusting smell so whenever you turn the AC on the room smells of onions. had to open the windows and got mosquito bites. if you have the budget to go to a better hotel, you definitely should.

Dear Guest, On behalf of all Novotel Sharm El Sheikh hotel team we would like thank you for choosing our hotel for your recent stay. Looking forward to welcoming you back in the nearest future. Best regards, Mohamed El Amry General Manager

Bad service

トリップアドバイザーの評価 1.0/5

Jeannette O トリップアドバイザー認証口コミ

I have been in much better hotels then this. The main thing I want with a motel is a foam bed and beds just feel firm. I tried to complain but they would do nothing about it.

Dear Guest , Thank you for taking the time to share your feedback. However, we would like to clarify that this review does not accurately reflect the actual experience at our hotel. The property has undergone a comprehensive renovation recently, and all mattresses have been specially manufactured for the hotel with high-quality specifications, in collaboration with professional hospitality suppliers. Based on the feedback from the vast majority of our guests, we have consistently received positive comments regarding bed comfort and overall sleep quality. In fact, several guests have even inquired about the mattress brand with the intention of purchasing it themselves, which clearly reflects the general level of satisfaction. however, the statements made in this review represent a personal opinion rather than an objective assessment and are not consistent with the overall guest feedback or the standards we maintain. We remain fully committed to providing a comfortable and high-quality stay for all our guests. Best regards Novotel team

Friends holiday

トリップアドバイザーの評価 5.0/5

GrandTour282498 トリップアドバイザー認証口コミ

We had a wonderful holiday at the Naftel Sharm El Sheikh Hotel, one of the most beautiful hotels in Sharm El Sheikh, with its luxurious hospitality, sandy beach, and delicious food and drinks. I thank Mr. Moussa, Mr. Roma, and all the hotel staff for their kindness and excellent service.

Dear Guest, Thank you for sharing your detailed impressions of your stay. We are pleased to hear that you appreciated our location and found certain members of our team—Mohammed from dinner service, Mohammed from the beach wing reception, and the young gentleman assisting guests near the streets—particularly helpful and attentive. We will be sure to share your kind words with them. Your observations regarding the check-in process, room setup, and amenities are valuable and provide important insights for our ongoing attention to guest experience. We appreciate you taking the time to share your thoughts and hope to have the opportunity to welcome you again, offering an experience that highlights the aspects you enjoyed most. Best regards, Mohamed El Amry General Manager

との提携 TripAdvisor

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