Mövenpick Sharm El Sheikh 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 262 件のレビュー

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Mövenpick Sharm El Sheikh - Image 1
Mövenpick Sharm El Sheikh - Image 2
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Naama Bay 46619 South Sinai, 46619 SHARM EL SHEIKH, Egypt

説明

ホテルのその他の情報

  • 5 private beaches with direct sea access

  • Diving centre

  • Horse stables

  • Wellness Centre

  • Rooms with Sea View

当ホテルの客室

ホテル所在地

Mövenpick Sharm El Sheikh

Naama Bay 46619 South Sinai
46619 SHARM EL SHEIKH
Egypt

GPS:27.913761, 34.340279

電話番号
ファックス +20 69 3600085

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  262 件のレビュー

トリップアドバイザーの評価  4.5/5  5,178 件のレビュー

Great except for the rooms.

トリップアドバイザーの評価 4.0/5

NYbassador トリップアドバイザー認証口コミ

This resort is a conundrum since if I could rate it 3.5, I would. The location and views are truly 5 stars, as are the 3 private beaches, pool and Scorpio dive center. Service is fantastic, and I would like to point out that a sports massage from Riyab at the Lotus Spa and dinner at the Indian restaurant are not to be missed. The Indian meal would rival anything I could get in New York City and was the best meal we had while in Sharm. However, the rooms themselves are not up to Movenpick standards. The bathrooms offer no amenities besides body wash, hand wash, hand lotion, one single hand towel and two regular towels. Granted, the regular towels are extra large but even a 3 star hotel would provide washcloths, hair conditioner or amenities kits. I could understand if one was missing, or even possibly two, but all three? Mind boggling. In addition, we were given a room close to the pool but with two twin beds instead of a king. The breakfast buffet was decent, but two out of three mornings there were no spoons, even if you asked for them. How can you eat cereal or yogurt with a fork? The juices came out of a box, which is also unusual for a 4 or 5 star hotel, and on our last day there was about a 20 minute stretch when the buffet ran out of coffee. Also, if you choose to eat on the patio, be prepared to be surrounded by aggressive crows who will steal things off your plate the moment you get up for seconds. The liquor selection was disappointing, as nothing was top shelf. We stuck to drinking Sakkara Gold beers, and the bartender was great.

Dear NYbassador, Thank you for taking the time to share your detailed feedback regarding your recent stay at our resort. We genuinely appreciate your insights, as they help us improve our services and facilities. We are delighted to hear that you enjoyed the stunning location, beautiful views, and the private beaches, along with the fantastic service provided by our staff. It’s wonderful to know that Riyab’s sports massage at the Lotus Spa and your dining experience at our Indian restaurant stood out during your visit. However, we sincerely apologize for the shortcomings you encountered with your room amenities and breakfast experience. Your comments about the lack of bathroom supplies and insufficient dining utensils have been noted, and we will address these issues promptly with our housekeeping and food service teams. Our goal is to meet or exceed expectations in all areas, including providing a comfortable stay with ample amenities. Regarding the room configuration, we understand how important it is to have accommodations that suit your preferences. Please know that we will do our best to ensure better alignment in future bookings. We also regret any inconvenience caused by the buffet service delays and the challenges posed by local wildlife during meals outside. Your feedback on these matters is invaluable as we strive to enhance guest experiences across all aspects of their stay. Thank you once again for sharing your thoughts. We hope you will consider visiting us again so we can provide you with an improved experience that reflects our commitment to quality hospitality. Warm regards,

All Accor

トリップアドバイザーの評価 5.0/5

Mamdouh A トリップアドバイザー認証口コミ

I would like to thank Mr Nader for his nice welcome in the reception bar. Such a nice welcome .🙏 Its an expected from All Accor I will definitely be pleased to come here again . All Accor is ways my first option . This is what I encountered from All Accor .

Dear 194mamdouha, Thank you for taking the time to share your positive experience with us. We are delighted to hear that Mr. Nader provided you with a warm welcome at our reception bar. It is always our goal to ensure that our guests feel valued and appreciated. Your kind words reaffirm our commitment to excellence, and we are thrilled to know that All Accor remains your first choice for accommodation. We look forward to welcoming you back in the future and providing you with another exceptional stay. Warm regards,

Amazing stay

トリップアドバイザーの評価 5.0/5

Phillip G トリップアドバイザー認証口コミ

We ( family with three children) had an amazing time at the hotel. The rooms we stayed in were newly renovated and very clean. We loved the snorkeling off beach no. 1. It was fantastic with a big variety of colourful fish and corals. The beaches were nice. The food was really good, even for vegetarians. The only downside were mosquitos in the room. The staff was friendly and professional. We would love to visit again!

Dear R1795ESphillipg, Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you and your family had an amazing stay at our hotel. It is great to know that you enjoyed the newly renovated rooms, the snorkeling experience, and our diverse food offerings. We strive to provide a memorable experience for all our guests, and your kind words about our friendly and professional staff truly motivate us. We sincerely apologize for the inconvenience caused by mosquitoes in your room. Please rest assured that we take such feedback seriously and will work on improving this aspect of our accommodations. We would be thrilled to welcome you back for another visit in the future. If there’s anything specific we can do to make your next stay even more enjoyable, please feel free to let us know. Warm regards,

Implacable stay

トリップアドバイザーの評価 5.0/5

monicanU6641DK トリップアドバイザー認証口コミ

Thank u movempick for an impecable stay, we stayed from the 27th of September to the second of October, first they know about my bd from the ID info & they surprised me with a thoughtful cake & lovely decorations, our rooms were taken a very good care by Mr. Mousa. The food was tasty & had many varieties, under the very attentive care of Executive chef Mohamed Zaki & chef Fathallh who had been so welcoming & always smiling. Captain Tarek provided a heartfelt service. The animation team were really creative & fun to be around, the team was led by Mr. Alaa el deen. Lovely stay & unforgettable memory.

Dear monicanU6641DK, Thank you for taking the time to share your experience with us. We are delighted to hear that you had an impeccable stay from September 27th to October 2nd and that we could help make your birthday celebration memorable. It is heartening to know that our team, including Mr. Mousa, Executive Chef Mohamed Zaki, Chef Fathallah, Captain Tarek, and Mr. Alaa El Deen, contributed positively to your experience. Your kind words about their attentive service and creativity will surely motivate them further. We strive to provide exceptional service and create unforgettable memories for all our guests, and it brings us great joy to learn that we succeeded during your visit. We look forward to welcoming you back in the future for another lovely stay! Warm regards,

Great staff

トリップアドバイザーの評価 4.0/5

magpiedragon トリップアドバイザー認証口コミ

Our overall experience at the hotel was good, but we did have some issues the way they handle the 'All Inclusive Package' - wine is only served in restaurant and Lobby Bar, you have to pay for dinks in the Horizon bar, pay for local bottled beer and pay addititional charge to eat in the Rangoli restaurant - the only time I have had to pay supplement in an all inclusive restaurant is when it involves expensive seafood. I have raised these issues with the hotel, but not sure anything will change. The food in the main restaurant was very nice, I don't eat meat and I had no problem finding something to suit me. Our room was one of the older ones, and was tired but clean. The staff are amazing, they are so polite and helpful - nothing is too much trouble - I have provided the hotel with their names, and request that they pass on our gratitude to them all. We would definitely stay at this hotel again, and hopefully by then the management might re-think about charging people for drinks in the Horizon bar!

Dear magpiedragon, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff amazing and that their service contributed positively to your stay. Your kind words will certainly be passed on to them. We appreciate your feedback regarding the 'All Inclusive Package.' We understand your concerns about the limitations in drink service at the Horizon Bar and the additional charges for local bottled beer and dining at Rangoli restaurant. Please know that we take guest feedback seriously, and I will ensure that your comments are brought to the attention of our management team for consideration as we continuously strive to improve our offerings. It is wonderful to hear that you enjoyed the food options available, especially considering your dietary preferences. We aim to provide a variety of choices that cater to all guests. Regarding your room, we acknowledge that some of our accommodations may require updates. Your input is valuable as it helps us prioritize improvements moving forward. We would be thrilled to welcome you back in the future, and we hope any adjustments made will enhance your next visit. Thank you once again for sharing your thoughts with us. Warm regards,

との提携 TripAdvisor

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周辺の他の施設

Sharm El Sheikhのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。