21c Museum Hotel St Louis 4 stars

Customer review rating (ALL Rating) 4.2/5 1,432 reviews

21c Museum Hotel St Louis - Image 1
21c Museum Hotel St Louis - Image 2
21c Museum Hotel St Louis - Image 3
21c Museum Hotel St Louis - Image 4
1528 Locust street, 63103 SAINT LOUIS, United States

Description

Hotel extras

  • Nearly 14,000 square feet of 21st century gallery space accessible to guests on the 2nd floor

  • Your Destination for Sports - Walk to Energizer Field, Enterprise Center and Busch Stadium

  • Experience Idol Wolf - Awarded one of Eater's Essential Restaurants in St Louis

  • Historic Property with an award winning restoration for this former YMCA building from 1926

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe King

Photo out of - Deluxe King

King sized bed, seating area with table and glass-enclosed shower. Includes all the usual 21c amenities. Due to the building's unique historic features, floorplans may vary within each room type. 264 avg sq ft

  • Views:

    City View

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
See availabilities

Two queen-sized beds, seating area with table and tub plus all usual 21c luxury amenities. Due to the building's unique historic features, floorplans may vary within each room type. 407 avg sq ft

  • Views:

    City View

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

King sized bed accessible, seating area with table and glass-enclosed shower. Includes all the usual 21c amenities. Due to the building's unique historic features, floorplans may vary within each room type. 264 avg sq ft

  • Views:

    City View

Max. number of persons
2
Area
From 28 m² / 301 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Two queen-sized beds rool-in shower, seating area with table and tub plus all usual 21c luxury amenities. Due to the building's unique historic features, floorplans may vary within each room type.

  • Views:

    City View

Max. number of persons
4
Area
From 34 m² / 365 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Suite

Library King Suite

Photo out of - Library King Suite

One-of-a-kind historic wood paneled studio suite features king-sized bed and separate living and working areas with non-working original fireplace.  Glass-enclosed shower. Includes all the usual 21c amenities.   733 sq ft

  • Views:

    City View

Max. number of persons
2
Area
From 68 m² / 731 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Suite

Luxury King Suite

Photo out of - Luxury King Suite

Light-filled one bedroom suite with king-sized bed features a separate living area with table and office. The bathroom features a dual sink vanity, soaking tub, and glass-enclosed shower. Includes all the usual 21c amenities.   552 sq ft

  • Views:

    City View

Max. number of persons
2
Area
From 51 m² / 548 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Suite

Deluxe King Suite Accessible Roll In Shower

Photo out of - Deluxe King Suite Accessible Roll In Shower

One bedroom suite Accessible with roll-in shower with king-sized bed features a separate living area with table. The bathroom features a dual sink vanity, soaking tub, and glass-enclosed shower. Includes all the usual 21c amenities .

  • Views:

    City View

Max. number of persons
2
Area
From 47 m² / 505 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Two-story duplex suites with expansive windows feature large living and dining area with fireplace and kitchenette and powder room downstairs.  Upstairs, a personal fitness loft , spacious bedroom and en-suite dressing table and bathroom 1115 sq ft

  • Views:

    City View

Max. number of persons
2
Area
From 103 m² / 1108 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Hotel location

21c Museum Hotel St Louis

1528 Locust street
63103 SAINT LOUIS
United States

GPS:38.631618, -90.202526

Telephone
Fax +1 314-940-2330

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 173 rooms
  • 8 rooms for people with reduced mobility
  • 7 family rooms
  • One connecting room
  • 173 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Entertainment

  • Pool Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

2 Restaurants

One Bar

Room service

  • Hot meals

Breakfast

  • Express

Business

9 Meeting rooms

Well-being

Indoor Unheated Pool

  • Covered

Fitness Center

  • On site

Sports and leisure

Gym

  • On site
  • Near the property
  • Outdoor parking
  • Private

  • Parking pricing: 55 USD 55 USD Per day

Services & equipment

  • Valet parking

GOOD PRESS

Photo out of - GOOD PRESS

GoodPress is the hotel's art inspired coffee bar + bites. With a focus on local roasters, and purveyors - it highlights the best the city of St Louis has to offer.

Cooking style
Cafe
Accessibility
Accessible service
63103 Saint Louis, United States
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Gluten-free menu
  • Vegetarian menu

GoodPress is the hotel's art inspired coffee bar + bites. With a focus on local roasters, and purveyors - it highlights the best the city of St Louis has to offer.

Spanish inspired restaurant featuring hand-crafted and unique cocktails as well as many of the Spanish classics in addition to some of our creative twists.

This historic YMCA lap pool has been restored to its glory. Located on the same level as our robust fitness center, the pool, hot-tub, steam room and sauna are sure to bring you recovery, rest, and relaxation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,432 reviews

Customer review rating 3.5/5

Epiphany E. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 3.5/5

Travis A. Couples - Confirmed reviews ALL

Thank you for sharing your feedback. We’re pleased to hear you found your room very clean and had positive interactions with our team, though we apologize for the mechanical noises that affected your stay. We appreciate you bringing this to our attention so our team can look into it.

Customer review rating 1.0/5

Charles M. Couples - Confirmed reviews ALL

Thank you for sharing your feedback. We sincerely apologize for the condition of your room and the frustration you experienced during your stay. We appreciate your kind recognition of Mae and Tiffany, and we regret that the overall experience did not reflect the standards we strive to provide.

Customer review rating 0.5/5

Nora S. Business - Confirmed reviews ALL

Thank you for sharing your feedback. We are deeply sorry to hear about the security concerns and the loss of your belongings during your stay. We take concerns regarding guest safety seriously and appreciate you bringing this experience to our attention.

Customer review rating 3.5/5

Michelle S. Families - Confirmed reviews ALL

Thank you for sharing your feedback. We’re glad you enjoyed our convenient location and clean accommodations, and we appreciate your comments regarding the ice and vending options. We hope to have the opportunity to welcome you back again!

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 3.5/5

Travis A. Couples - Confirmed reviews ALL

Lots of weird mechanical noises happening in the room

Thank you for sharing your feedback. We’re pleased to hear you found your room very clean and had positive interactions with our team, though we apologize for the mechanical noises that affected your stay. We appreciate you bringing this to our attention so our team can look into it.

Customer review rating 1.0/5

Charles M. Couples - Confirmed reviews ALL

Arriving on Wednesday we checked out the hotel...super groovy, Mae at front desk (10+) was polite, professional and helpful for planning our leisure visit to STL. Unfortunately just before bedtime we noticed an infestation of ants. We immediately packed our clothing and placed in bathtub. I went directly to front desk and talked to Dennis...Dennis could not move us to a different room and seemed distracted (performing front desk tasks?). I was told to discuss with a Manager in the morning. Returning to Room 813 we spent an awful night worried about being over run by the ants. (I have photos documenting the ants, especially on one of the beds.). In the morning I returned to the front desk...asked for the Manager...not available, but Supervisor Tiffany was. Tiffany was aware of the problem and was very understand, apologetic and removed the room and parking charges and provided us with complementary breakfasts. Unfortunately room and parking fees have hit our credit card. We are disputing all of these charges. In conclusion I'm extremely disappointed the the Hotel General Manager did not reach out to us. Would would have been a 10/10 is a 2/10.

Thank you for sharing your feedback. We sincerely apologize for the condition of your room and the frustration you experienced during your stay. We appreciate your kind recognition of Mae and Tiffany, and we regret that the overall experience did not reflect the standards we strive to provide.

Customer review rating 0.5/5

Nora S. Business - Confirmed reviews ALL

Very nice hotel however there were multiple homeless people hanging around inside, one of whom ended up stealing valuable items from us. The area nearby is so unsafe that it seems ridiculous that a constantly locked door requiring a keycard isn’t mandatory.

Thank you for sharing your feedback. We are deeply sorry to hear about the security concerns and the loss of your belongings during your stay. We take concerns regarding guest safety seriously and appreciate you bringing this experience to our attention.

Customer review rating 3.5/5

Michelle S. Families - Confirmed reviews ALL

Location was ideal. Clean room. The only issue was no ice machine or vending machine.

Thank you for sharing your feedback. We’re glad you enjoyed our convenient location and clean accommodations, and we appreciate your comments regarding the ice and vending options. We hope to have the opportunity to welcome you back again!

Customer review rating 3.5/5

Adrienne G. Business - Confirmed reviews ALL

I enjoyed my stay and really like the hotel overall. The staff were pleasant, and I appreciated the experience. I did have a couple of areas where I think there is room for improvement. After I booked an additional night, my room was not serviced by housekeeping, which was disappointing, especially since I was extending my stay. I had no towels left for use and after a long day at work (left at 10am and returned at 9pm) I had to go down to the lobby to ask for towels. I asked for housekeeping to come while I was eating dinner downstairs but all that occurred was a stack of towels being dropped on the table. Bed was still unsaid and trash not removed. Also the room phone did not work (hence why I had to go downstairs to get a towel) and the room clock was set for the wrong time as well. I found the tv system to be very annoying especially the forced commercials every time you hit a new channel. So there is definitely room for improvement. I also found the $65 fee for early room access to be a bit much. Previously I complained about this. With a 4:00 p.m. check-in time already being quite late, I feel that if a room is ready earlier, it would be a nice courtesy to make it available to the guest without an additional charge. Overall, I like the hotel and would consider staying again. I just hope these policies and the housekeeping experience can be improved, as they would make an otherwise enjoyable stay even better. Also one more thing… the chairs in the bar restaurant are stacked on the bar and tables all day long. I find that to be very strange. It makes the hotel look like it’s not open. I think if you don’t want people sitting there, after floors are cleaning the chairs should be down and a sign should go up directing people that the area is closed.

Thank you for taking the time to share such detailed feedback. We’re glad you enjoyed your stay overall, but sincerely apologize that the housekeeping service and in-room amenities fell short of expectations. We appreciate your thoughtful comments and hope to welcome you back for a more seamless experience.

Customer review rating 5.0/5

Sharon S. Families - Confirmed reviews ALL

Friendly staff, beautiful building, clean, great location, excellent food!

Thank you for the wonderful feedback! We’re thrilled you enjoyed our beautiful building, convenient location, cleanliness, food, and especially our friendly team. We look forward to welcoming you back to 21c!

Customer review rating 2.5/5

Chrystal T. Couples - Confirmed reviews ALL

Asked for sheets to be changed but didnt happen

Thank you for taking the time to share your experience. We apologize that your request for fresh sheets was not fulfilled and that aspects of your stay fell short of expectations. Your feedback is important to us and will be shared with our team as we work to improve.

Customer review rating 4.0/5

Petruccio J. Business - Confirmed reviews ALL

I’ve been noticing that the cleanliness and appearance of 21C is declining. The last few times I’ve stayed there , the bathroom floor had hair on it, the glasses in bathroom dirty , shampoo and soap dispenser holder were left broken right on the wall of the shower, chairs stained … I could go on. But this last time , I went to open my curtains only to find ripped sheers like in a tenement. Awful. Had to close the curtains. Couldn’t look at them. Please give better attention to detail. That is what I loved about 21c. I hope this helps. It’s not a knock. They are observations.

Thank you for your thoughtful and candid feedback. We sincerely apologize that the cleanliness and attention to detail have not reflected the standards you have come to expect from 21c, especially over your recent stays. We truly appreciate your loyalty and observations, and your comments are being addressed with our team.

Customer review rating 3.0/5

Ed H. Families - Confirmed reviews ALL

coffe shop needs help. Had to wait an hour for breakfast. Not to be recommended, did not use it again after the first day.

Thank you for sharing your feedback. We sincerely apologize for the long breakfast wait and the service concerns you experienced, as well as the missed housekeeping details in your room. Your comments have been shared with our teams so we can address these areas and improve the experience for our guests.

Customer review rating 3.0/5

Kim A. Business - Confirmed reviews ALL

The TV in the room didn’t work at all. I reset it twice and gave up. Considering there isn’t much else to do if you’re there without a car, a TV is sort of important. Couldn’t even cast to it. I love the restaurant but the hotel needs more options for guests. When you’re a traveler, sometimes a simple dinner is wanted. The restaurant is extremely high and and a slight less “fancy” option would be appreciated.

Thank you for taking the time to share your feedback. We apologize that the TV was not functioning properly and that your arrival experience did not feel as welcoming as it should have. We appreciate your comments regarding dining options and hope to welcome you back for an improved experience.

Customer review rating 5.0/5

Alan N. Business - Confirmed reviews ALL

relaxing and convinient location. Central Library is in walking distance

Thank you for the wonderful feedback! We’re delighted you had a comfortable and relaxing stay and especially appreciate your kind words about our housekeeping team. We look forward to welcoming you back to 21c soon!

Customer review rating 5.0/5

Kelley F. Business - Confirmed reviews ALL

Work event. Needed help with mobility and the staff was so supportive.

Thank you for your wonderful feedback! We’re delighted to hear that our team made you feel supported and well cared for during your stay. We truly appreciate your kind words and look forward to welcoming you back to 21c!

Customer review rating 4.5/5

Denise J. Business - Confirmed reviews ALL

This was my first time staying at a 21c and I must say I was impressed. The room I was in was small but nice. The only reason I did not give it a 10 was because I'm used to seeing some sort of micro market and a microwave. If you wanted to reheat food you can't. Oh and Ms. V was amazing, so was the manager that was at the front desk on the morning of 9.14.26, unfortunately I can not remember his name.

Thank you for sharing your experience with us! We’re delighted you enjoyed your first stay at 21c and especially appreciate your kind recognition of our team. We look forward to welcoming you back again soon!

Customer review rating 5.0/5

Amy B. Friends - Confirmed reviews ALL

In town for one night for concert. Hotel and staff were great !

Thank you for taking the time to complete this survey about your stay at 21c Museum Hotel Saint Louis. We understand how busy life can be and we are thrilled that you took the time to say nice things about us. It is our hope that we can welcome you again when you are in St. Louis.

Customer review rating 4.5/5

Sarah D. Couples - Confirmed reviews ALL

Seemless.

Thank you for taking the time to complete this survey about your stay at 21c Museum Hotel Saint Louis. We understand how busy life can be and we are thrilled that you took the time to say nice things about us. It is our hope that we can welcome you again when you are in St. Louis.

Customer review rating 4.5/5

Kathleen M. Business - Confirmed reviews ALL

Great room! Very well kept and not loud at all! Would stay again!

Thank you for taking the time to complete this survey about your stay at 21c Museum Hotel Saint Louis. We understand how busy life can be and we are thrilled that you took the time to say nice things about us. It is our hope that we can welcome you again when you are in St. Louis.

Customer review rating 4.5/5

Holly B. Friends - Confirmed reviews ALL

Helpful staff, comfortable suite, delish food and drink, incredible atmosphere… I could provide some constructive criticism about how the 21c suite was stocked and maintained but it’s hardly worth mentioning because I had the best weekend with you all!

Thank you for sharing such thoughtful feedback! We're delighted to hear you had a lovely experience and that you enjoyed the comfort of the 21c Suite, our food and beverage offerings, and the unique atmosphere that makes our hotel special. We're especially pleased that Marquis helped make your stay memorable, and we'll be sure to share your kind recognition with him. We also appreciate your constructive comments regarding the suite amenities and maintenance. Feedback like yours helps us identify opportunities to enhance the guest experience, and we will review your suggestions with our team. Thank you for choosing to celebrate your weekend getaway with us. We hope to welcome you back to 21c Museum Hotel St. Louis for another exceptional stay soon!

Customer review rating 4.0/5

Gregory F. Couples - Confirmed reviews ALL

We wanted to try a new spot in St. Louis and this was a great experience. As part of the Chase Sapphire Reserve "The Edit" program it allowed us to get nice credits for dining and the overall stay. The rooms were cozy yet comfortable. The only downside was valet parking costs...it would be nice to have a convenient self serve parking area that you know is safe and not just on the street.

Thank you for choosing to stay with us! We’re delighted to hear you had a great experience and enjoyed your accommodations. We also appreciate your feedback regarding parking and hope to welcome you back again soon.

Customer review rating 5.0/5

Dana L. Couples - Confirmed reviews ALL

My husband and I stayed here for our anniversary & it couldn’t have been more perfect. From the check in experience to the coffee shop on our way out everything was fantastic. The bar at idol wolf & the pool with the hot tub were our favorite part. We can’t wait to return.

Thank you for taking the time to complete this survey about your stay at 21c Museum Hotel Saint Louis. We understand how busy life can be and we are thrilled that you took the time to say nice things about us. It is our hope that we can welcome you again when you are in St. Louis.

Other web-users rate our hotel

  • 607 reviews 7.7/10 Location
  • 1,277 reviews 6.4/10 Room
  • 1,166 reviews 6.9/10 Service
  • 20 reviews 5.2/10 WiFi
  • 647 reviews 7.7/10 Amenities
  • 550 reviews 4.4/10 Cleanliness
  • 519 reviews 9.2/10 Vibe
  • 262 reviews 4.6/10 Value

Powered by Trustyou

Frequently asked questions