21c Museum Hotel St Louis 4 stars

Customer review rating (ALL Rating) 4.2/5 1,474 reviews

21c Museum Hotel St Louis - Image 1
21c Museum Hotel St Louis - Image 2
21c Museum Hotel St Louis - Image 3
21c Museum Hotel St Louis - Image 4
1528 Locust street, 63103 SAINT LOUIS, United States

Description

Hotel extras

  • Nearly 14,000 square feet of 21st century gallery space accessible to guests on the 2nd floor

  • Your Destination for Sports - Walk to Energizer Field, Enterprise Center and Busch Stadium

  • Experience Idol Wolf - Awarded one of Eater's Essential Restaurants in St Louis

  • Historic Property with an award winning restoration for this former YMCA building from 1926

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe King

Photo out of - Deluxe King

King sized bed, seating area with table and glass-enclosed shower. Includes all the usual 21c amenities. Due to the building's unique historic features, floorplans may vary within each room type. 264 avg sq ft

  • Views:

    City View

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
See availabilities

Two queen-sized beds, seating area with table and tub plus all usual 21c luxury amenities. Due to the building's unique historic features, floorplans may vary within each room type. 407 avg sq ft

  • Views:

    City View

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

King sized bed accessible, seating area with table and glass-enclosed shower. Includes all the usual 21c amenities. Due to the building's unique historic features, floorplans may vary within each room type. 264 avg sq ft

  • Views:

    City View

Max. number of persons
2
Area
From 28 m² / 301 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Two queen-sized beds rool-in shower, seating area with table and tub plus all usual 21c luxury amenities. Due to the building's unique historic features, floorplans may vary within each room type.

  • Views:

    City View

Max. number of persons
4
Area
From 34 m² / 365 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Suite

Library King Suite

Photo out of - Library King Suite

One-of-a-kind historic wood paneled studio suite features king-sized bed and separate living and working areas with non-working original fireplace.  Glass-enclosed shower. Includes all the usual 21c amenities.   733 sq ft

  • Views:

    City View

Max. number of persons
2
Area
From 68 m² / 731 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Suite

Luxury King Suite

Photo out of - Luxury King Suite

Light-filled one bedroom suite with king-sized bed features a separate living area with table and office. The bathroom features a dual sink vanity, soaking tub, and glass-enclosed shower. Includes all the usual 21c amenities.   552 sq ft

  • Views:

    City View

Max. number of persons
2
Area
From 51 m² / 548 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Suite

Deluxe King Suite Accessible Roll In Shower

Photo out of - Deluxe King Suite Accessible Roll In Shower

One bedroom suite Accessible with roll-in shower with king-sized bed features a separate living area with table. The bathroom features a dual sink vanity, soaking tub, and glass-enclosed shower. Includes all the usual 21c amenities .

  • Views:

    City View

Max. number of persons
2
Area
From 47 m² / 505 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Two-story duplex suites with expansive windows feature large living and dining area with fireplace and kitchenette and powder room downstairs.  Upstairs, a personal fitness loft , spacious bedroom and en-suite dressing table and bathroom 1115 sq ft

  • Views:

    City View

Max. number of persons
2
Area
From 103 m² / 1108 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Pay per view movies
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Hotel location

21c Museum Hotel St Louis

1528 Locust street
63103 SAINT LOUIS
United States

GPS:38.631618, -90.202526

Telephone
Fax +1 314-940-2330

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 173 rooms
  • 8 rooms for people with reduced mobility
  • 7 family rooms
  • One connecting room
  • 173 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Entertainment

  • Pool Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

2 Restaurants

One Bar

Room service

  • Hot meals

Breakfast

  • Express

Business

9 Meeting rooms

Well-being

Indoor Unheated Pool

  • Covered

Fitness Center

  • On site

Sports and leisure

Gym

  • On site
  • Near the property
  • Outdoor parking
  • Private

  • Parking pricing: 55 USD 55 USD Per day

Services & equipment

  • Valet parking

GOOD PRESS

Photo out of - GOOD PRESS

GoodPress is the hotel's art inspired coffee bar + bites. With a focus on local roasters, and purveyors - it highlights the best the city of St Louis has to offer.

Cooking style
Cafe
Accessibility
Accessible service
63103 Saint Louis, United States
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Gluten-free menu
  • Vegetarian menu

GoodPress is the hotel's art inspired coffee bar + bites. With a focus on local roasters, and purveyors - it highlights the best the city of St Louis has to offer.

Spanish inspired restaurant featuring hand-crafted and unique cocktails as well as many of the Spanish classics in addition to some of our creative twists.

This historic YMCA lap pool has been restored to its glory. Located on the same level as our robust fitness center, the pool, hot-tub, steam room and sauna are sure to bring you recovery, rest, and relaxation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,474 reviews

Customer review rating 3.5/5

Anjalena R. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Verdetta F. Business - Confirmed reviews ALL

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Gary T. Friends - Confirmed reviews ALL

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Josephine S. Families - Confirmed reviews ALL

Thank you for sharing your feedback. We sincerely apologize for the challenges you experienced during check-in and the issues with your shower, as this is certainly not the experience we strive to provide. We’re pleased that Tiffany and our valet team made a positive impression, and we appreciate the opportunity to address your concerns and improve.

Customer review rating 4.5/5

Torie M. Couples - Confirmed reviews ALL

Thank you for sharing your feedback! We’re delighted you enjoyed your comfortable accommodations and dining experience. We also appreciate your concerns regarding security and understand how unsettling that experience must have been. Your feedback is valuable as we continue working to provide a welcoming and comfortable environment for all our guests.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Verdetta F. Business - Confirmed reviews ALL

I had the best time. Staff is amazing

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Gary T. Friends - Confirmed reviews ALL

Great staff and a BEAUTIFUL Hotel!

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Josephine S. Families - Confirmed reviews ALL

The front desk did not inform us of the muesum or hotel ammenities. Our friends booked the hotel for us as a birthday gift, but the front staff would not accept their form of payment or offer to call them to resolve the payment issue. But Tiffany was very helpful to remedy the situation. Also, the shower did not drain properly and there was water all over the floor, a slip hazard. The valet staff were very kind and responsive.

Thank you for sharing your feedback. We sincerely apologize for the challenges you experienced during check-in and the issues with your shower, as this is certainly not the experience we strive to provide. We’re pleased that Tiffany and our valet team made a positive impression, and we appreciate the opportunity to address your concerns and improve.

Customer review rating 4.5/5

Torie M. Couples - Confirmed reviews ALL

We had a fantastic stay in the hotel and loved the shower and comfortable bed, along with the delicious food and service downstairs, but wish there was security outside the hotel. A man with a Mike Meyer’s mask was watching us while we waited for a friend to arrive, and we tucked inside to get away from him, he then stared at us from outside. We would have felt safer if security was posted outside. I’m sure he was an idiot with nothing better to do, but being downtown and knowing the reputation of downtown (we’re from St. Louis) didn’t help.

Thank you for sharing your feedback! We’re delighted you enjoyed your comfortable accommodations and dining experience. We also appreciate your concerns regarding security and understand how unsettling that experience must have been. Your feedback is valuable as we continue working to provide a welcoming and comfortable environment for all our guests.

Customer review rating 4.5/5

Eleanor G. Business - Confirmed reviews ALL

I attended for a company all hands event, where we used the gallery / meeting spaces for several days. One major highlight was the performance by Gentlemen of Vision.

Thank you for sharing your wonderful feedback! We’re delighted you enjoyed our unique gallery and meeting spaces and that the performance by Gentlemen of Vision made your experience even more memorable. We also appreciate your suggestion regarding towel reuse and hope to welcome you back soon!

Customer review rating 4.5/5

Michelle K. Friends - Confirmed reviews ALL

Room was comfortable, restaurant was very good, overall good staff.

Thank you for sharing your feedback, Michelle. We’re pleased you enjoyed the comfort of your room, our restaurant, and the service from our team. We also appreciate your comments regarding cleanliness and the breakfast experience, as they help us identify areas where we can improve. We hope to welcome you back for an even better stay.

Customer review rating 4.5/5

Susan A. Business - Confirmed reviews ALL

Our stay at 21C in St. Louis was flawless. We were there for the AIA Design Awards, so obviously, architecture and design are important to us. This hotel does not disappoint. It is rare that I have no criticisms (especially on design itself) but this is nearly the case. The ONLY criticism, and this is maybe nit-picky, but the barstools are horrendously uncomfortable. For a hotel that gets literally everything else right, this should be easy to address.

Thank you, Susan, for the wonderful review! We’re thrilled that the design of 21c Museum Hotel St. Louis made such a strong impression, especially during your visit for the AIA Design Awards. We also appreciate your candid feedback regarding the barstools. We hope to welcome you back for another exceptional stay!

Customer review rating 5.0/5

Monali P. Couples - Confirmed reviews ALL

Came to visit St.Louis.

Thank you, Monali, for the wonderful review! We’re delighted you enjoyed your visit to St. Louis and had such a positive experience with our team. We especially appreciate your kind recognition of the team member who assisted with your departure. We hope to welcome you back to 21c again soon!

Customer review rating 5.0/5

George J. Couples - Confirmed reviews ALL

This hotel had everything you can ask for. We enjoyed all the amenities. The staff was friendly and the rooms were modern and clean. The cherry on top was the museum on the second floor.

Thank you, George, for the wonderful review! We’re thrilled you enjoyed our amenities, modern accommodations, friendly team, and especially the museum. We’re delighted you had an amazing stay and look forward to welcoming you back to 21c St. Louis!

Customer review rating 1.0/5

Julia S. Families - Confirmed reviews ALL

I stayed here for a concert for its closeness to the enterprise but will not stay again.

Thank you for sharing your feedback, Julia. We sincerely apologize that your room was not ready upon arrival and, more importantly, that it did not meet our cleanliness standards once you entered. The condition you described is unacceptable and not the experience we want for our guests. We appreciate your kind words about our team and valet staff despite the disappointment you experienced.

Customer review rating 3.0/5

Renamarie G. Couples - Confirmed reviews ALL

Great location and fun vibe. Valet problematic. Long waits due to events at the hotel, and disorganized. Would not stay here again due to the time lost waiting for valet.

Thank you for sharing your feedback, Renamarie. We’re glad you enjoyed our location and atmosphere, but we sincerely apologize for the lengthy valet delays and frustration they caused during your stay. We appreciate your suggestion regarding valet service during hotel events, as well as your feedback on breakfast and overall service. Your comments are valuable as we work to provide a smoother experience for our guests.

Customer review rating 4.5/5

Mariel T. Families - Confirmed reviews ALL

Enjoyed our stay. Wonderful hotel in a historic building, clean and comfortable, close to City Museum and not far from public transit. But, one thing of note that was different from the two other 21c hotels we’ve been to: The galleries were booked both nights we wanted to see the art. We peeked in — the gymnasiums look like a fantastic place for an event. But I wish I’d been aware that I should not expect to be able to visit the galleries for a good long visit on our last evening. A posted schedule of gallery closures would have let me plan better; instead I feel like I missed out on what 21c is known for. The art is what’s worth paying a premium to support.

Thank you, Mariel, for sharing your thoughtful feedback. We’re delighted you enjoyed the comfort, cleanliness, and historic character of 21c St. Louis. We’re sorry the gallery closures prevented you from fully experiencing the art during your stay, and we appreciate your suggestion regarding clearer communication of gallery availability. We hope to welcome you back for another visit with more time to explore the galleries.

Customer review rating 1.0/5

Andrew M. Couples - Confirmed reviews ALL

Had to switch rooms 3 times. First room was literally under construction. Second room we came back to a strange mold in the bathroom. Third room was fine

Thank you for sharing your feedback. We sincerely apologize for the inconvenience of having to change rooms multiple times and for the unacceptable room conditions you encountered. While we're pleased our team was friendly and helpful, we recognize that your overall experience fell well below our standards and will be addressing these concerns with our team.

Customer review rating 5.0/5

Kyle T. Families - Confirmed reviews ALL

Went here so my daughter could complete her birthday at the children's museum. I was able to check in early (with a fee) and there was enough stuff to die with the museum in the hotel and swim club below to never leave and food options were perfect for my liking having a great Spanish vibe to the food

Thank you for your wonderful feedback! We're delighted that you and your daughter enjoyed celebrating her birthday with us and had the opportunity to experience our museum, Swim Club, and dining options. We look forward to welcoming you back for another memorable stay!

Customer review rating 5.0/5

Justus H. Business - Confirmed reviews ALL

I stayed at 21C for a work event. The hotel had a great vibe and incredible service. The spa and fitness facilities were modern, well-appointed and clean. Special shoutout to Colin on the event staff who went out of his way to make sure my food allergies were accommodated- way more than any other event of this size I've been too.

Thank you for the wonderful feedback! We’re thrilled you enjoyed the atmosphere, spa, fitness facilities, and service during your work event. We especially appreciate your recognition of Colin and his efforts to accommodate your dietary needs. We’ll be sure to celebrate his outstanding service!

Customer review rating 5.0/5

Kate G. Business - Confirmed reviews ALL

What a gem of a hotel! I was here for a work trip, and we had the pleasure of using the event spaces on the second floor. The space was absolutely beautiful and inspiring, with gorgeous natural light and so much personality. We host this event annually and choose a different hotel each year, and this was by far the best experience we've ever had! The staff was phenomenal, the food was delicious, and the accommodations were perfect. I can't say enough good things about our experience. What a special place!

Thank you for such an incredible review! We’re thrilled that your event experience was so memorable and that you enjoyed our unique spaces, delicious food, and accommodations. We especially appreciate the wonderful recognition of Colin and his exceptional service. We hope to welcome you back to 21c St. Louis again soon!

Customer review rating 4.0/5

Leslie O. Couples - Confirmed reviews ALL

This is a really nice place to stay. Make sure to give yourself time to check out the museum while you’re here. My only gripe is that the room didn’t seem to be cleaned very well before us. Crumbs were found under the pillow that we know we didn’t leave there because we don’t eat in bed. Looks like you might need to give your cleaners more time per room so they can properly turn them over.

Thank you for your feedback. We’re delighted you enjoyed the hotel and had an opportunity to explore the museum. We sincerely apologize that the cleanliness of your room did not meet our standards. Your comments are greatly appreciated and will help us improve the guest experience.

Customer review rating 4.0/5

Samiyyah P. Solo - Confirmed reviews ALL

I enjoyed the stay! Everything was beautiful I was a little irritated with my room not being clean! Sheets had hair and stains! My showers wasn’t cleaned thoroughly and of course my refrigerator was not working spoiled some of my food! So if this hotel is going to charge people five star prices then please have five star cleaning when it comes to housekeeping especially when people have their pets on these rooms!

Thank you for sharing your feedback. While we’re glad you enjoyed your stay and found the hotel beautiful, we sincerely apologize for the cleanliness issues and the non-working refrigerator. This is not the standard we strive to provide, and we appreciate you bringing these concerns to our attention.

Customer review rating 4.0/5

Sally P. Families - Confirmed reviews ALL

The hotel is lovely. There is nothing like coming back to the hotel at night, ordering a 'night cap' from the beautiful bar and then wandering through the museum. It's very special. The only reason that this is not a 10, is that while all the people who I encountered are very nice, there were several glitches. I ordered a bottle of wine through the app at 3, but only found out when I called at 4 that room service didn't open until 5. When I called at 5 I got disconnected 3 times and the order I had placed and which was charged to my account, had not been seen. I also received incorrect information when I checked in on some timing issues. None of this ruined my stay, which was fabulous, but it was inconvenient.

Thank you for sharing your experience. We’re delighted you enjoyed the unique atmosphere of 21c, especially an evening nightcap followed by exploring the museum. We sincerely apologize for the inconveniences you experienced with room service and the incorrect information at check-in. We appreciate your thoughtful feedback and hope to welcome you back for an even more seamless stay.

Other web-users rate our hotel

  • 611 reviews 7.8/10 Location
  • 1,265 reviews 6.3/10 Room
  • 1,169 reviews 7/10 Service
  • 20 reviews 5.2/10 WiFi
  • 622 reviews 7.6/10 Amenities
  • 549 reviews 4.3/10 Cleanliness
  • 508 reviews 9.2/10 Vibe
  • 252 reviews 8.9/10 Wellness Area

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