21c Museum Hotel St Louis 4 stars

Customer review rating (ALL Rating) 4.3/5 1,507 reviews

21c Museum Hotel St Louis - Image 1
21c Museum Hotel St Louis - Image 2
21c Museum Hotel St Louis - Image 3
21c Museum Hotel St Louis - Image 4

Description

Hotel extras

  • Nearly 14,000 square feet of 21st century gallery space accessible to guests on the 2nd floor

  • Your Destination for Sports - Walk to Energizer Field, Enterprise Center and Busch Stadium

  • Experience Idol Wolf - Awarded one of Eater's Essential Restaurants in St Louis

  • Historic Property with an award winning restoration for this former YMCA building from 1926

Our accommodation(s)

Hotel location

21c Museum Hotel St Louis

1528 Locust street
63103 SAINT LOUIS
United States

GPS:38.631618, -90.202526

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,507 reviews

Customer review rating 5.0/5

Gary W. Business - Confirmed reviews ALL

I enjoyed all things about the 21c Museum Hotel. The room was pleasing and comfortable. The Good Press serves excellent coffee and breakfast burritos. Idol Wolf serves the best food and drinks. The staff, such as Meg at Idol Wolf, are helpful and kind. I will stay at the 21c Museum Hotel each time I visit St. Louis.

Hi Gary, Thank you for your wonderful feedback regarding your experience at the 21c Museum Hotel St Louis. We are delighted to hear that you found your accommodations to be both pleasing and comfortable, and that you enjoyed the offerings at Good Press and Idol Wolf. Our team, including Meg, takes great pride in providing exceptional service, and your kind words will be shared with them. We look forward to welcoming you back during your next visit to St. Louis. Best regards, 21c Museum Hotel St. Louis

Customer review rating 4.0/5

Julien D. Business - Confirmed reviews ALL

Nice staff

Hi Julien, Thank you for your kind words regarding your recent stay. We are pleased to hear that you had a good experience and appreciated our staff. Your feedback is valued, and we look forward to welcoming you back in the future. Best regards, 21c Museum Hotel St. Louis

Customer review rating 3.5/5

Mikka G. C. Couples - Confirmed reviews ALL

Hotel was ok. Staff courtesy was uneven; some were outstanding and some seemed like they could not be bothered. Room was nice and clean, though there were what looked like paint stains on the hardwood floor and there were little flies all over the place, I think coming up out of the drains. Bed was comfortable and room was quiet. Coffee machine did not work. Food in restaurant was pretty good. Nice that the place is dog-friendly.

Hi Mikka, Thank you for sharing your insights regarding your recent stay. We are pleased to hear that you found the room comfortable and enjoyed the dining experience. However, we regret that your encounter with our staff did not consistently meet your expectations. Additionally, we apologize for the presence of flies and the issues with the coffee machine. Your feedback regarding the cleanliness of the floors has been noted as well. We appreciate your comments as they help us enhance our guest experience. Thank you for choosing 21c Museum Hotel St. Louis. We hope to have the opportunity to welcome you back in the future. Sincerely, 21c Museum Hotel St. Louis

Customer review rating 3.5/5

Haley W. Families - Confirmed reviews ALL

I’ve stayed at the 21c in St. Louis and Kansas City. They are very unique, fun experiences with nice rooms but the cleanliness and upkeep was sub par this time around. The wall behind the bathroom garbage can had stains, the shower was falling apart and had gunk everywhere and the cleaning staff left dirty laundry outside of our door the entire time we were there. The evening door/ valet person was very nice and helpful along with the staff at idol wolf.

Hi Haley, Thank you for taking the time to share your feedback regarding your recent stay at 21c Museum Hotel St. Louis. We appreciate your kind words about our unique atmosphere and the helpfulness of our staff, especially at Idol Wolf. However, we regret to learn that the cleanliness and maintenance of your room did not meet your expectations. We take great pride in providing a well-maintained environment for our guests, and it is concerning to hear about the issues you encountered. Your comments have been noted and will be addressed with our housekeeping team to ensure improvements moving forward. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future. Best regards, 21c Museum Hotel St. Louis

Customer review rating 5.0/5

Jon E. Families - Confirmed reviews ALL

Had 2 rooms with my family. Loved the bunk room. Queen room also amazing. Food was great as well. Facilities were wonderful too

Hi Jon, Thank you for your kind words regarding your recent stay. We are delighted to hear that you and your family enjoyed the bunk room, the queen room, and our dining options. Your feedback about our facilities is greatly appreciated. We look forward to welcoming you back in the future. Best regards, 21c Museum Hotel St. Louis

Other web-users rate our hotel

  • 714 reviews 8/10 Location
  • 1,421 reviews 6.7/10 Room
  • 1,292 reviews 7/10 Service
  • 7 reviews 8.1/10 WiFi
  • 749 reviews 8/10 Amenities
  • 603 reviews 9.4/10 Vibe
  • 560 reviews 4.3/10 Cleanliness
  • 317 reviews 8.7/10 Wellness Area

Powered by Trustyou