21c Museum Hotel St Louis 4 stars

Customer review rating (ALL Rating) 4.3/5 1,480 reviews

Best price
guarantee
21c Museum Hotel St Louis - Image 1
21c Museum Hotel St Louis - Image 2
21c Museum Hotel St Louis - Image 3
21c Museum Hotel St Louis - Image 4
1528 Locust street, 63103 SAINT LOUIS, United States

Description

Hotel extras

  • Nearly 14,000 square feet of 21st century gallery space accessible to guests on the 2nd floor

  • Your Destination for Sports - Walk to Energizer Field, Enterprise Center and Busch Stadium

  • Experience Idol Wolf - Awarded one of Eater's Essential Restaurants in St Louis

  • Historic Property with an award winning restoration for this former YMCA building from 1926

Our accommodation(s)

Hotel location

21c Museum Hotel St Louis

1528 Locust street
63103 SAINT LOUIS
United States

GPS:38.631618, -90.202526

Telephone
Fax +1 314-940-2330

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,480 reviews

Customer review rating 4.0/5

Clayton A. Couples - Confirmed reviews ALL

Customer friendly and very good service at breakfast.

Customer review rating 4.0/5

Danielle K. Couples - Confirmed reviews ALL

The 21c Museum Hotel is I guess what you would call a boutique hotel. I thought the museum in the hotel was a neat concept, which is why I picked the place for my trip to St. Louis. That, and it was just a few blocks from Enterprise Center. Although the entrance stairs seem daunting, there is an elevator from the street to the lobby level, making it easy to bring your luggage up. The service was friendly at check-in, but it was frustrating getting someone to take me seriously about the malfunctioning wifi, although that was fixed by the next afternoon. What they call a museum is really a gallery, and the exhibit was largely female artists and very interesting. I did not take time to use the spa facility. I really hate the trend not to offer daily housekeeping. I don't expect much: Fresh towels, make my bed, clean the trash. We were able to get extra towels, but it would have been nice if we got them brought to our room daily. I've been to numerous cities to see the Caps play (my reason for this visit), and this is the first time I've been to a hotel with no grocery stores, convenience stores, or drug stores in walking distance. The downtown area where the hotel is located is rather desolate, although it is walking distance from the Union Station complex and the City Museum, as well as Enterprise Center. If you're in St. Louis and don't mind taking a lot of ride shares, it's a nice place to stay.

Customer review rating 4.0/5

Mckenzie M. Couples - Confirmed reviews ALL

We booked this stay as part of a wedding hotel block. The hotel was nice, clean, and just what we needed while in town for a close friend’s wedding. The staff were kind and attentive. Note there’s no onsite parking besides valet but street parking is pretty available and free after 7 or 8pm.

Hi McKenzie, Thank you so much for sharing your experience! We’re delighted to hear that you enjoyed your stay and that our team helped make your visit for your friend’s wedding comfortable and stress-free. It’s great to know the cleanliness and overall atmosphere met your expectations. We also appreciate you pointing out the parking details—your note is very helpful for future guests planning their stay. We hope to have the opportunity to welcome you back the next time you’re in town! Sincerely, 21c Museum Hotel St. Louis

Customer review rating 4.5/5

Marian L. Business - Confirmed reviews ALL

A return visit on business. Nice room as usual. FANTASTIC BAR and good food.

Hi Marian, Thank you for choosing to stay with us again! We’re always happy to welcome you back! It’s wonderful to hear you enjoyed your room and had such a great experience at our bar and restaurant. We’ll be sure to pass along your kind words to the team. We look forward to hosting you again on your next business trip! Sincerely, 21c Museum Hotel St. Louis

Customer review rating 0.5/5

Brent R. Business - Confirmed reviews ALL

hotel was delightful, staff was friendly, room was nice, but they screwed up billing (double charged me) on the room, the bar tab, the restaurant, and the valet. 0 stars, would NOT recommend!

Thank you for your feedback. I’m very glad to hear you enjoyed the hotel, your room, and found our staff friendly—but I’m truly sorry for the billing errors you experienced. That’s absolutely not the standard we aim for, and I understand how frustrating that must have been, especially across multiple charges. We take this seriously and would like to make it right as quickly as possible. Please reach out to us directly at to…,so we can review your account, correct any mistakes, and ensure you’re properly refunded. We appreciate you bringing this to our attention and hope we have the opportunity to regain your trust.

Other web-users rate our hotel

  • 693 reviews 8/10 Location
  • 1,408 reviews 6.6/10 Room
  • 1,265 reviews 6.7/10 Service
  • 12 reviews 3.4/10 WiFi
  • 717 reviews 7.9/10 Amenities
  • 590 reviews 9.2/10 Vibe
  • 581 reviews 8/10 Food
  • 580 reviews 4.3/10 Cleanliness

Powered by Trustyou