21c Museum Hotel St Louis 4 stars

Customer review rating (ALL Rating) 4.3/5 1,496 reviews

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21c Museum Hotel St Louis - Image 1
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1528 Locust street, 63103 SAINT LOUIS, United States

Description

Hotel extras

  • Nearly 14,000 square feet of 21st century gallery space accessible to guests on the 2nd floor

  • Your Destination for Sports - Walk to Energizer Field, Enterprise Center and Busch Stadium

  • Experience Idol Wolf - Awarded one of Eater's Essential Restaurants in St Louis

  • Historic Property with an award winning restoration for this former YMCA building from 1926

Our accommodation(s)

Hotel location

21c Museum Hotel St Louis

1528 Locust street
63103 SAINT LOUIS
United States

GPS:38.631618, -90.202526

Telephone
Fax +1 314-940-2330

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,496 reviews

Customer review rating 5.0/5

Charlotte M. Families - Confirmed reviews ALL

We loved our stay during a family wedding. We gathered from several states and had lots of time hanging out during breaks from the wedding festivities in the public spaces at the hotel. The bar, lobby and pool table areas are great. The fancy suites used for bridal and groom get-ready times were spacious and beautiful. The price for the amenities was good. The valet parking experience was smooth and felt safe. The beautiful decor was fun, invigorating and well curated. Picture ops were everywhere!

Hi Charlotte, Thank you so much for your wonderful review! We’re honored that you chose to stay with us during such a special occasion. It’s fantastic to hear that your family was able to gather and enjoy time together between the wedding festivities, and that our bar, lobby, and pool table areas provided great spaces to relax and connect. We’re also delighted that the bridal and groom suites worked well for getting ready and that you enjoyed the decor throughout the hotel—those picture-perfect moments are exactly what we hope guests take away! We'll be sure to share your kind words with our valet team as well; they’ll appreciate knowing their service helped make your stay smooth and comfortable. Thank you again for celebrating with us. We hope to welcome you and your family back the next time your travels bring you together! Sincerely, 21c Museum Hotel St. Louis

Customer review rating 5.0/5

Emmett W. Business - Confirmed reviews ALL

21c always treats me right. I enjoy my stay there every time.

Thank you so much for the perfect rating! We’re thrilled to know you had such a great experience with us. Your feedback truly means a lot to our team — we work hard to create memorable stays, and it’s incredibly rewarding to know we delivered. We hope to welcome you back again soon for another exceptional visit!

Customer review rating 1.0/5

Michael S. Business - Confirmed reviews ALL

Checked into the 21c king suite and there was still garbage and food In the executive loft. Room service, then charged my card and did not place the order which caused its own whole host of issues. And resulted about an hour of my time to get it resolved.

I’m very sorry to hear about the issues you experienced during your stay. Finding leftover garbage and food in the Executive Loft upon check-in is certainly not the first impression we want our guests to have, and I sincerely apologize that the room was not properly prepared prior to your arrival. I’m also sorry for the confusion with your room service order and the inconvenience caused by being charged without the order being delivered. I understand how frustrating it must have been to spend additional time resolving something that should have been seamless. Your feedback has been shared with our housekeeping and in-room dining teams so we can address these lapses and ensure better attention to detail moving forward. We truly appreciate you bringing this to our attention, as it helps us improve the experience for all guests. Thank you for your patience, and we hope to have the opportunity to provide you with a much smoother and more enjoyable stay in the future.

Customer review rating 5.0/5

Brian K. Business - Confirmed reviews ALL

A well appointed hotel with all the amenities you need to make a memorable stay.

Hi Brian, Thank you for your wonderful feedback! We're delighted to hear that you found the hotel well appointed and enjoyed the amenities we offer. Our goal is to provide everything our guests need for a comfortable and memorable stay, so it's great to know we delivered on that experience. We truly appreciate you choosing to stay with us and hope to welcome you back again soon! Sincerely, 21c Museum Hotel St. Louis

Customer review rating 4.5/5

Dionne B. Business - Confirmed reviews ALL

Enjoyed my stay, my room was a little small. Front desk was very nice and no whip cream in the coffee shop. All in all give stay.

Hi Dionne, Thank you for sharing your feedback! We're so glad to hear you enjoyed your stay and that our front desk team made a positive impression. Providing friendly and helpful service is very important to us. We appreciate you mentioning the room size and the missing whipped cream in the coffee shop as well. Your comments help us improve the experience for our guests, and we’ll be sure to share this with the appropriate teams. We hope to welcome you back again soon for another great stay! Sincerely, 21c Museum Hotel St. Louis

Other web-users rate our hotel

  • 693 reviews 7.9/10 Location
  • 1,404 reviews 6.7/10 Room
  • 1,272 reviews 6.8/10 Service
  • 9 reviews 4.5/10 WiFi
  • 724 reviews 7.8/10 Amenities
  • 591 reviews 9.3/10 Vibe
  • 579 reviews 4.4/10 Cleanliness
  • 578 reviews 7.9/10 Food

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