21c Museum Hotel St Louis 4 stars

Customer review rating (ALL Rating) 4.4/5 872 reviews

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21c Museum Hotel St Louis - Image 1
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1528 Locust street, 63103 SAINT LOUIS, United States

Description

Hotel extras

  • Sports

  • Experiential

  • Business

  • The Arts

Our accommodation(s)

Hotel location

21c Museum Hotel St Louis

1528 Locust street
63103 SAINT LOUIS
United States

GPS:38.631618, -90.202526

Telephone
Fax +1 314-940-2330

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  872 reviews

Work and fun

Customer review rating 5.0/5

Tony L. Business - Confirmed reviews ALL

Excellent set up and space for creative thinking for work and play. Torino and his team makes it a great place to stay .

Excellent stay with tremendous service

Customer review rating 5.0/5

Paul V. Business - Confirmed reviews ALL

Based on pictures and reviews we saw we expected a great stay, but once we arrived the hotel was beautiful and beyond our expectations. More importantly the staff was incredible. From the valet team, to the bar staff to the front desk staff, everyone was welcoming, accommodating and friendly. Alecia, at the front desk made our stay the most memorable, as she helped us with tips for the area, information on the hotel, cafe and restaurant. We cannot speak highly enough about the staff. Thank you for employing such wonderful people! We will be back.

One of the nicest hotels I've stayed at

Customer review rating 5.0/5

Amanda S. Solo - Confirmed reviews ALL

This hotel is the bomb. Aside from the parking, which is the usual outrageous you pay for downtown hotel parking, everything was perfect. The building is amazing, the art is wonderful, and my room was gorgeous. Brunch at the Idol Wolf was some of the best food I've ever had. Looking forward to having another opportunity to stay over soon.

Dear Amanda S., We very much appreciate your comments regarding your stay at the 21c Museum Hotel St Louis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Great customer service and restaurant and cafe were excellent

Dear Warren G., We very much appreciate your comments regarding your stay at the 21c Museum Hotel St Louis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alright stay

Customer review rating 3.0/5

Cassandra L. Friends - Confirmed reviews ALL

The stay itself was fine. Check in was what left me leaving a just okay review. We checked in right at check in time and was told by the staff they couldn’t give us a time to when our room would be ready and that they didn’t have a room assigned to us at all. Considering I was only in town for one night, it left me feeling very frustrated not knowing if I’d have a place to get ready/sleep. Another guest we spoke to said they were waiting on their room for over five hours. I understand being understaffed for room keeping but atleast call your guest ahead of time to let them know. I was also told I’d get a credit towards the room since it wasn’t ready on time and that did not happen.

Dear Cassandra L., Thank you for taking the time to tell us about your experience at the 21c Museum Hotel St Louis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At 21c Museum Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 476 reviews 8/10 Location
  • 865 reviews 7.3/10 Room
  • 781 reviews 7.2/10 Service
  • 477 reviews 8.4/10 Amenities
  • 391 reviews 9.7/10 Vibe
  • 364 reviews 8.5/10 Food
  • 321 reviews 5.9/10 Cleanliness
  • 204 reviews 8.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.