21c Museum Hotel St Louis 4 stars

Customer review rating (ALL Rating) 4.3/5 1,493 reviews

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21c Museum Hotel St Louis - Image 1
21c Museum Hotel St Louis - Image 2
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1528 Locust street, 63103 SAINT LOUIS, United States

Description

Hotel extras

  • Nearly 14,000 square feet of 21st century gallery space accessible to guests on the 2nd floor

  • Your Destination for Sports - Walk to Energizer Field, Enterprise Center and Busch Stadium

  • Experience Idol Wolf - Awarded one of Eater's Essential Restaurants in St Louis

  • Historic Property with an award winning restoration for this former YMCA building from 1926

Our accommodation(s)

Hotel location

21c Museum Hotel St Louis

1528 Locust street
63103 SAINT LOUIS
United States

GPS:38.631618, -90.202526

Telephone
Fax +1 314-940-2330

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,493 reviews

Customer review rating 5.0/5

Anthony Z. Couples - Confirmed reviews ALL

Great staff, very friendly bartenders made good drinks. Room was very luxurious. This is my new go to hotel while in STL, and I can't wait to check out other 21c locations

Hi Anthony, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our art, atmosphere, and the service provided by our team. Your enthusiasm for our hotel and its locations is greatly appreciated. We look forward to welcoming you back in the future. Best regards, 21c Museum Hotel St. Louis

Customer review rating 1.5/5

Celeste L. Solo - Confirmed reviews ALL

The hotel in general is clean and staff is always very friendly. However, I did not have shampoo or body wash so I had to use the hand wash soap for everything. Even that bottle was only one fourth full. On my second night we had to evacuate the building at 1am due to a fire alarm at 1 am in the morning. It was a cold night too. There was some random guy telling everyone is was a false alarm while at the same time the St. Louis Fire Department shows up. I think I would have rather heard from the fire department that it was okay to return to my room. I am sure others adrenaline was as high as mine. While I am glad the fire alarms worked appropriately, I am sure I want to bo back.

Dear Celeste L., Thank you for sharing your thoughts regarding your recent stay at 21c Museum Hotel St Louis. I appreciate your kind words about our cleanliness and the friendliness of our staff. I am sorry to learn about the inconvenience you experienced with the lack of toiletries in your room. We strive to provide all necessary amenities for a comfortable stay, and your feedback highlights an area for improvement. Regarding the fire alarm incident, I understand how unsettling such situations can be, especially when they occur late at night. The safety of our guests is our top priority, and we take such alerts seriously. While we aim to ensure a quick and safe response from emergency services, I acknowledge the importance of effective communication during these events. Your comments will be reviewed as we continuously seek to enhance our guest experience. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future. Best regards, 21c Museum Hotel St Louis

Customer review rating 4.0/5

Jamie S. Families - Confirmed reviews ALL

The hotel's lobby, rooms, and athletic complex are all very sleek, colorful, and stylish. Our check-in experience was quick and our stay was lovely.

Hi Jamie, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our stylish environment and efficient check-in process. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, 21c Museum Hotel St. Louis

Customer review rating 3.5/5

Erika W. Couples - Confirmed reviews ALL

Our experience was adequate. The facilities were pretty clean and comfortable. It was nice to have the large gyms and a coffee shop. Dinner/room service ended earlier than I'm used to at hotels, and there were multiple times valet was not up front (and at first we weren't sure what to do). Our body wash was empty when we checked in.

Dear Erika W., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found our facilities clean and comfortable, and that you enjoyed our gyms and coffee shop. However, we apologize for any inconvenience caused by the early closure of our dining services and the issues with valet availability. Additionally, we will address the oversight regarding the body wash in your room. Your comments are valuable as we strive to enhance our guest experience. Sincerely, 21c Museum Hotel St Louis

Customer review rating 4.5/5

Melissa M. Couples - Confirmed reviews ALL

This is my 2nd time staying at the 21C. The first time I stayed in Louisville Kentucky. Each time the experience was great

Hi Melissa, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay at 21c Museum Hotel St. Louis and appreciate your continued patronage. We look forward to welcoming you back for another memorable visit. Best regards, 21c Museum Hotel St. Louis

Other web-users rate our hotel

  • 712 reviews 8/10 Location
  • 1,423 reviews 6.7/10 Room
  • 1,291 reviews 6.9/10 Service
  • 7 reviews 8.1/10 WiFi
  • 752 reviews 8/10 Amenities
  • 601 reviews 9.3/10 Vibe
  • 596 reviews 7.7/10 Food
  • 566 reviews 4.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.