Novotel Xian The Bell Tower 4 estrelas

Nota Tripadvisor 4.5/5 19 comentários

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No 16 Anban Street, Xincheng District, 710004 Xi'an, China

Descrição

Extras do hotel

  • O hotel de 198 quartos fica perto da torre do sino, do bairro muçulmano e muralha da cidade.

As nossas opções de alojamento

Localização do hotel

Novotel Xian The Bell Tower

No 16 Anban Street, Xincheng District
710004 Xi'an
China

GPS:34.260479, 108.950159

Telefone
Fax +86 29 8736 3550

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Aceitam-se animais de estimação
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Propriedade 100% não fumadores
  • Serviço de quartos
Perto da propriedade
  • Estacionamento

FOOD EXCHANGE

O restaurante combina gastronomia oriental e ocidental. Disponibiliza um pequeno-almoço delicioso e saudável aos hóspedes. Os hóspedes podem pedir pratos para o almoço e jantar, podendo ser também fornecido com um buffet personalizado e exclusivo.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação do TripAdvisor  4.5/5  19 comentários

Central location, let down by staff attitude and comfort

Nota Tripadvisor 3.0/5

Wander41694183308 Avaliação com certificação TripAdvisor

The location is great and within walking distance of the Bell Tower and the Muslim Quarter. Overall, it is a good option if you are looking for a centrally located hotel in Xi’an. But I checked out feeling tired, unrested and irritated What I found frustrating: I usually stay in Accor hotels when I travel, especially in non-English-speaking countries, as they typically have staff who can communicate in English. However, when I approached the hotel staff with a concern, I was met with laughter from the team. I appreciate that laughing may be a cultural response when there is a language barrier, but it felt more like I was being mocked. The mattress is extremely hard and uncomfortable. I asked for a topper, but the only option provided was a blanket placed over the mattress in the hope that it would soften it. For a relatively new and modern hotel, I would have expected mattress toppers to accommodate different guest needs. The walls are not soundproof at all. When I arrived, I noticed earplugs in the room and initially assumed they were for street noise. I later realised they were for noise from neighbouring rooms and the plumbing. You can clearly hear phone alarms from the next room and water running through the pipes. I was moved to another room, but it made absolutely no difference. If you are expecting a hotel with a view, do not be misled by the name “Novotel Bell Tower.” My initial assumption was that the hotel would offer a full or partial view of the Bell Tower, given its name. I was completely mistaken. This was disappointing, as there are other hotel options around the Bell Tower that I could have chosen instead. Breakfast was acceptable, but the dining area was very dirty. On both mornings, I struggled to find a table, as many were left uncleared with plates from previous guests. Overall, the rooms are clean and the location is good. That is pretty much it. The staff were rude and unhelpful, the beds were very uncomfortable, and the rooms were noisy. This is probably not a good choice if you are looking for a plush or comfortable bed. Far better choices around at the same price. Chinese Translation from ChatGPT 酒店位置很好，步行即可到达钟楼和回民街。总体来说，如果你在寻找一家位于西安市中心的酒店，这里算是一个地理位置不错的选择。 让我感到不满的地方如下： 我旅行时通常会选择雅高旗下的酒店，尤其是在非英语国家，因为一般都会有能够用英语沟通的员工。然而，当我向酒店工作人员反映问题时，得到的回应却是工作人员的笑声。我理解在语言不通的情况下，笑可能是一种文化反应，但当时的感觉更像是在被取笑。 床垫非常硬，睡起来很不舒服。我向酒店要求床垫加垫，但他们唯一提供的只是铺在床垫上的一条毯子，希望能起到一点缓冲作用。对于一家相对较新、看起来也比较现代的酒店来说，我原本以为会配备床垫加垫，以满足不同客人的需求，这一点令人失望。 房间的隔音效果几乎为零。刚入住时，我注意到房间里放有耳塞，起初以为是用来隔绝街道噪音的，后来才发现是为了隔离隔壁房间和管道的噪音。你可以清楚地听到隔壁房间的手机闹钟声，以及水管里的流水声。我后来被换到了另一间房，但情况完全没有改善。 如果你期待入住一家能看到景色的酒店，请不要被“诺富特钟楼酒店”这个名字误导。我最初以为酒店至少会有部分房间可以看到钟楼景观，但事实完全不是这样。这一点让我非常失望，因为钟楼周边其实还有其他酒店选择。 早餐尚可，但用餐区域非常脏。连续两个早上，我都很难找到可以使用的桌子，因为很多空桌上仍然留着前一位客人用过的餐具，没有及时清理。 总体来说，房间还算干净，地理位置也不错，仅此而已。工作人员态度冷漠且不愿提供帮助，床非常不舒服，房间也很吵。如果你在寻找一张舒适、柔软的床，这里并不合适。同价位在周边有更好的选择。

Strangely innovation but comfortable and convenient

Nota Tripadvisor 5.0/5

joan_uran Avaliação com certificação TripAdvisor

The use of an e-butler through WeChat was very efficient. We got our request for extra clothes hangers answered very quickly and the hangers were in the wardrobe after our return from dinner. This aside, the use of a remote control for the room toilet was amusing, only the flushing function worked, the rest didn't! And be careful not to drop it into the toilet bowl! Excellent location, within walkable distance to the Muslim Quarters and close to the Bell Tower subway station. Lots of things to shop and see around the hotel area. Would highly recommend this area. Very helpful staff by the WeChat name of 微[风]..雨 who helped to wheel my luggage to the waiting van out in the cold to see us to the van which sent us to the airport. Hotel has a mini afternoon tea offered from 2-5pm with complementary cakes, fruit and tea.

Great location!!

Nota Tripadvisor 5.0/5

Michael W Avaliação com certificação TripAdvisor

Very nice hotel, great breakfast and rooms are very clean. Staff were all excellent. The location is amazing, mall, shops, food, markets, south Xi’an wall and the bell tower are all extremely close.

Si può fare di meglio

Nota Tripadvisor 3.0/5

didgal Família - Avaliação com certificação TripAdvisor

L’albergo ha una posizione molto centrale ed è molto pulito. Tuttavia, non siamo rimasti soddisfatti del fatto che alla reception nessuno parlasse in inglese e che la colazione fosse quasi esclusivamente salata.

完美的假期

Nota Tripadvisor 5.0/5

Janice_Oi Viagem individual - Avaliação com certificação TripAdvisor

酒店位置极佳，坐落在西安钟楼中心，酒店出门口就是2号线和6号线地铁钟楼站，从西安咸阳机场塔14号线到西安北站转2号线到钟楼站下车，出入方便。酒店周边紧邻鼓楼，回民街，城墙，永宁门，书院门，开元商城… 旺中带静，去其他景点大雁塔，大唐不夜城，兵马俑博物馆.. 搭地铁公交直通车也很便利。附近都有便利店，西安特产店，周围有很多不错的街边小吃和餐馆。整体来说，酒店环境，时尚装修，房间或设施都很好很新颖。房间宽敞舒适，酒店和房间配备设施齐全，浴室干湿分离，床垫很舒服，也有免费Wi-Fi网络使用。 所有的前台接待和其他员工都很有礼貌，友善态度，服务周到。特别感谢前台小尚，这两天的帮忙，给于我一个很美好的入住体验，推荐给想來西安旅游的朋友们！

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 5.235 comentários 9.8/10 Localização
  • 4.058 comentários 9.1/10 Quarto
  • 7.553 comentários 9.5/10 Serviço
  • 15 comentários 8.4/10 Internet
  • 2.211 comentários 9.6/10 Limpeza
  • 1.411 comentários 9.7/10 Atmosfera
  • 1.268 comentários 9.1/10 Comodidades
  • 938 comentários 9.1/10 Pequeno-almoço

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.