ibis budget Cingapura Bugis

Classificação clientes Avis (Classificação ALL) 4.6/5 22 comentários

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Extras do hotel

  • 10 min a pé da estação Bugis MRT

  • 10 min a pé da junção Parco Bugis e Bugis Street

  • A Orchard Road fica a 10 minutos de carro do hotel.

  • 10 min a pé da Suntec City e da Marina Square.

  • Perto da famosa área de refeições local.

Nossas acomodações

Localização do hotel

ibis budget Cingapura Bugis

33 Middle Road
188942 Singapura

GPS:1.297053, 103.85564

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação ALL  4.6/5  22 comentários

Classificação no TripAdvisor  3.5/5  546 comentários

Good Location. Super Convenient.

Classificação TripAdvisor 4.0/5

hanabi_onigiri Solo travel - Avaliação certificada TripAdvisor

This hotel location is very strategic. Around 3 mins walking to Bugis Junction and many eateries like steamboat, chinese food, dessert, etc. Right beside this hotel there is 7-eleven. There are few fending machines along the street to hotel. You can grab drinks and snacks conveniently. It is also take 3-4 mins to walk to Bugis MRT station too. I had totally two different experience between check-in and check-out. Upon check-in, I was greet by Mr. Jason with very bright and friendly smile. I was wonder whether I can check-in as I reach hotel few hours before check-in time. Mr. Jason told me it depends. After some checking, I’m so happy that Mr. Jason said my room is ready. And to be my surprise I didn’t get any charges for early check-in. I had experience with other budget hotel which they charge me over an early checking. Kinda shocking to me. I’m very grateful to Mr. Jason & iBis Bugis that allow me to do early check-in for free as I’m really very tired with my journey to Singapore. Finish registering Mr. Jason also show me where the lift. Totally great experience on my checking in. He is very friendly and professional. However, I have totally different experience upon my check-out. First, the reception guy didn’t greet or even smile when I say “Hi” and inform him I’m checking out and want to leave my luggages at hotel as I wanted to had my breakfast nearby. He just show me the “don’t-bother-face”. He said “Put your luggages there” and just pointed his finger to a corner in the hotel. Simply rude! To my surprise when I’m back to collect my luggages after breakfast, this guy was attending a male new guest very friendly. When it’s my turn that I told him I’m collecting my luggages, again his poker face pop-out. After remove the luggage tag he just walk off. I really don’t understand what makes the different of treatment. Gender of guest? Sorry, I don’t get his name as I’m too don’t bother to know a rude and bias receptionist. I can just simply Mr. Eyeliner.

Dear hanabi, Thank you for highlighting that our hotel is located in close proximity to many eateries, public transport and convenient amenities. You are indeed correct to point out that our hotel is in the vicinity of many great food and I hope you have had enough time to explore all them! We pride ourselves on delivering service from the heart and we have shared your kind recognition with our staff Jason. Your feedback will be shared with our hotel team as we strive to continually improve our services. We hope to have the chance to welcome you back in the near future! Warm Regards, Roland Guest Experience Executive

Clean but uncomfortable and overpriced

Classificação TripAdvisor 2.0/5

MelLady Avaliação certificada TripAdvisor

The room is clean. As you would expect with an Ibis hotel, the cleaning ensures you feel like you feel you could sleep in one night there. There's suitcase stand one can place their suitcase. They held my suitcase until I came back and picked it up in the afternoon. However, the bed was very uncomfortable - a poor quality mattress on a slab of wood. The room was windowless. There was no soap provided, not even a wrapped product one could move to the sink, and the bodywash dispenser was away from the sink. It was $170SGD a night which is far too much for the experience. The first staff members I dealt with were rude and argumentative. I had booked through Accor's website and they claimed they hadn't got payment. I said i'd made it already, will you refund a double payment if that occurs and they would not say yes. Red flag. The one I dealt with in the afternoon was polite and friendly. So perhaps just the night staff are poor?


Classificação TripAdvisor 1.0/5

596ervisv Avaliação certificada TripAdvisor

Had booked 3 nights but stayed only 2. The first room given was smelling very strongly of paint/gasoline that after 10 min i started having headache. Was given another room and second one was even smaller and strangely walls and floor got covered with condensed water as in photo. So after telling of this issue changed to another room next day. In any case the rooms are tiny for the price and most rooms have no window feeling like a prison cell. Even with all issues getting refund for not wanting to stay 3rd night was impossible so had to leave anyway although I had paid. Horrible experience. Having stayed in Ibis budget in Germany before I expected similar experience but couldn't have been more wrong. Avoid if you can!

Dear Ervis, We are dismayed to hear about the disappointment of your stay. As Singapore is tiny, all buildings (including hotels across our city) are affected by the land constraint, which results in generally more compact configuration of hotel rooms, especially in high demand areas like Bugis. Nevertheless, our rooms have been carefully designed to balance comfort and affordability in an economy-tier hotel. Standard rooms do not have windows as indicated in the booking platform. If you require a window, please consider our Superior or Deluxe room with just a little fee top for the room upgrade. The condensation is due to the cold air from the aircon and we are adjusting the system to resolve it. Warm Regards, Roland Guest Experience Executive

Ibis Bugis went out of their way NOT to refund a double payment.

Classificação TripAdvisor 1.0/5

107true Avaliação certificada TripAdvisor

Don't risk staying at this hotel. They charged us twice for our booking and went out of their way to be as awkward as possible about returning one of the payments. Reception refused to check the bookings at first they finally admitted they had made a mistake but still didn't want to rectify or give us any documents to say that the mistake had been corrected.. Finally reception who blatantly lied to us issued a credit note but only after management had been contacted. Management was just as unhelpful. The service at this hotel is the worst I have ever encountered they should be removed from the Ibis group. Avoid the Ibis budget Bugis Singapore

Dear Guest, Please accept our apologies concerning the issues that you have faced. However, we will like to emphasize that this was an unintentional and isolated mistake which we are taking the appropriate measures to address the problem and will ensure that such a situation does not occur again. I also understand that our customer service manager and the hotel manager had explained and reassured you that the payment was already VOIDED on the same day. No double payment was charged. We thank you for your feedback Warm Regards, Roland Guest Experience Executive

Familly stays in SG

Classificação TripAdvisor 5.0/5

JPC6058 Família - Avaliação certificada TripAdvisor

Great experience staying in this hotel. Very near and walking distance to shopping area and lical restaurants. The staff, especially Ms Irene was very accomodating in all are request and queries. Thank you and we will surely comeback to this place.

Dear Joseph, Thank you for appreciating the wide range of shopping and dining destination in our immediate vicinity. The Hotel Team is grateful to receive your very strong recommendation for ibis budget Bugis and to learn of your wonderful stay with us. We pride ourselves on delivering service from the heart and we have shared your kind recognition with our staff Irene. We look forward to welcoming you back for another splendid stay! Warm Regards, Roland Guest Experience Executive

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 520 comentários 9.8/10 Localização
  • 615 comentários 3.8/10 Quarto
  • 359 comentários 9/10 Serviço
  • 31 comentários 7.9/10 Wifi
  • 355 comentários 2/10 Conforto
  • 230 comentários 5.4/10 Limpeza
  • 12 comentários 1.7/10 Café da manhã

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