Novotel Perth Murray Street 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 4.178 beoordelingen

Novotel Perth Murray Street - Image 1
Novotel Perth Murray Street - Image 2
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Omschrijving

Extras van het hotel

  • Blijf in contact met gratis snel draadloos internet.

  • Accommodatie en ontbijt zijn gratis voor kinderen.

  • Wandel naar de RAC Arena, Elizabeth-kade en het centrale zakendistrict van Perth.

  • Een buitenzwembad en fitnessruimte.

  • Bekroonde Keishi Day Spa

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Hotel locatie

Novotel Perth Murray Street

Murray Street 388, Street
6000 PERTH
Australië

Gps:-31.95098, 115.85477

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

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Meer informatie

ALL beoordeling  4.2/5  4.178 beoordelingen

TripAdvisor score  3.6/5  153 beoordelingen

Comfortable Stay with a Few Mixed Moments at Novotel Perth

Tripadvisor-waardering 3.0/5

trumpygold Gecertificeerde beoordeling door TripAdvisor

As a returning guest, I found the Novotel Perth Murray Street to offer a generally pleasant experience with some notable highlights and a few areas for improvement. The check-in process was smooth, though I was disappointed by the lack of acknowledgment of my platinum status. No mention was made of potential upgrades or breakfast perks, though I was placed on the 20th floor with a good view. The absolute standout feature of this hotel is undoubtedly the bedding. The bed is quite simply one of the most comfortable I've encountered in a hotel, with an exceptional pillow-top mattress that ensures a restful night's sleep. Whoever designed the bedding deserves genuine praise. Breakfast was a bright spot during my stay. Served from early hours, the spread was very good, though it does get busy. My recommendation is to arrive early - around 6:30 am - to beat the rush. One slight irritation was the coffee policy: only one barista coffee is included with breakfast, with subsequent coffees charged separately. This approach feels somewhat penny-pinching and could be reconsidered. My primary disappointment came from the recreational facilities. Despite choosing the hotel partly for its steam room, I found it was out of order. The pool area, while present, was uninviting due to the number of children, and a frustrating lack of towels in both the pool and changing areas deterred me from using these facilities. The hotel was quite bustling, with several young families in residence, which might be a consideration for travelers seeking a quieter environment. The overall experience was a mixed bag of exceptional comfort and minor frustrations. The supremely comfortable bed nearly made up for the operational shortcomings. While the hotel provides a solid stay, there are clear opportunities for improvement in guest services and facility maintenance. For those considering this hotel, expect a comfortable night's sleep with some caveats. The Novotel Perth Murray Street delivers on basic comfort but falls short in some of the finer points of hospitality. It's a good option for travelers prioritising a restful bed and convenient location, but those seeking a truly luxurious experience might want to look elsewhere.

Food & drinks expensive

Tripadvisor-waardering 4.0/5

GaryL855 Gecertificeerde beoordeling door TripAdvisor

The room itself was decent enough & had a good bathroom/Shower area the location of the hotel is very good as pubs, convenience stores, parking, cafes, nightclubs are all in the street & the Murray street mall with shopping is a 5 minute walk away as well as Rac arena being. Lose by, the facilities seem fairly new, we used the pool a lot but probably because it was busy regularly they had no towels & we had to go to reception to get some delivered also a bar area seems to be in the pool area but it never opened when we were there over the 3 days so people had to bring their own food/drinks in. The valet front door man was always friendly with a smile greeting my son the only other thing that stopped this being a really good hotel was a lot of families were staying here but prices of drinks $25 for a cocktail & food a steak sandwich $36 seems more like a 5 star hotel like Crown or Ritz prices.

Comfortable and amazing stay

Tripadvisor-waardering 5.0/5

Jay R K Gecertificeerde beoordeling door TripAdvisor

Good facilities,comfortable and clean rooms. Great locations for shopping,groceries and clubbing. Chinatown as well was nearby if you like to have an extensive Chinese food.

Avis-klantbeoordeling 4.0/5

Marc N. Stellen - ALL bevestigde berichten

Spijtig dat de receptie het liet afweten. Lange wachttijden en verkeerde info! Er waren nochtans voldoende personeelsleden!

Dear guest, Thank you for taking the time to share your feedback following your recent stay with us. While we are pleased to hear that you enjoyed our breakfast and found the hotel overall satisfactory for a city stay, I am truly sorry to learn about the inconsistencies and inconveniences you experienced at reception. The differing information regarding late check-out and the issue with your room key are certainly not the standard of service we aim to provide. Clear, consistent communication is essential, and I sincerely apologise for the frustration this caused. Please rest assured that I will be addressing this directly with our team to ensure better alignment and accuracy moving forward. I also appreciate your comments regarding housekeeping in the corridors. Your feedback is extremely valuable, and we will review our procedures to ensure room service trays and hallway cleanliness are managed more promptly. Thank you again for your loyalty as an ALL Classic member and for sharing your concerns so openly. We hope to have the opportunity to welcome you back for a much smoother and more enjoyable stay. Warm regards, Sammy Assistant Manager Novotel Perth Murray Street

Fijn hotel met vriendelijk en behulpzaam personeel.

Avis-klantbeoordeling 4.5/5

Simon Zaken - ALL bevestigde berichten

Rustig hotel met heerlijk ontbijt, vriendelijk personeel en een fijne kamer. Centrale ligging, alles binnen loopafstand.

Geachte Simon, Hartelijk dank voor uw lovende woorden over ons hotel en personeel. We zijn blij te horen dat u heeft genoten van uw verblijf, onze centrale ligging en het ontbijt. We hopen u in de toekomst opnieuw te verwelkomen. Met vriendelijke groet, Novotel Perth Murray Street

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.979 beoordelingen 9.3/10 Locatie
  • 2.675 beoordelingen 6.9/10 Kamer
  • 2.415 beoordelingen 7.4/10 Service
  • 28 beoordelingen 6.5/10 Wifi
  • 1.155 beoordelingen 5.7/10 Netheid
  • 889 beoordelingen 6.9/10 Ontbijt
  • 523 beoordelingen 8.5/10 Sfeer
  • 238 beoordelingen 8/10 Wellnessruimte

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