Novotel Perth Murray Street 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 3.207 beoordelingen

Novotel Perth Murray Street - Image 1
Novotel Perth Murray Street - Image 2
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Omschrijving

Extras van het hotel

  • Blijf in contact met gratis snel draadloos internet.

  • Accommodatie en ontbijt zijn gratis voor kinderen.

  • Wandel naar de RAC Arena, Elizabeth-kade en het centrale zakendistrict van Perth.

  • Een buitenzwembad en fitnessruimte.

  • Bekroonde Keishi Day Spa

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Novotel Perth Murray Street

Murray Street 388, Street
6000 PERTH
Australië

Gps:-31.95098, 115.85477

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.2/5  3.207 beoordelingen

TripAdvisor score  3.6/5  143 beoordelingen

Do not stay here!

Tripadvisor-waardering 1.0/5

T2497FMdeniseg Zaken - Gecertificeerde beoordeling door TripAdvisor

Overall, a disappointing stay

Tripadvisor-waardering 3.0/5

838ianm Stellen - Gecertificeerde beoordeling door TripAdvisor

Dear 838eianm, Thank you for taking the time to share such detailed feedback about your recent four-night stay with us. While I’m pleased to hear you enjoyed our central location, facilities, and comfortable rooms, I’m truly sorry that certain aspects of your visit did not meet your expectations. I regret to learn of your dining experience at Miss Mi. While the restaurant is known for its bold Asian flavors, your suggestion to include a few non-spicy options is a valuable one, and I will share this with our culinary team for consideration. I am particularly concerned about your experience at breakfast on your final morning. The service and cleanliness you described are well below our usual standards, and the comment you received from our team member is unacceptable. Please rest assured I will be addressing this directly with the Food & Beverage leadership team to ensure retraining and better staffing support, especially on busy weekends. It is also disappointing to hear that your made-to-order dishes were served cold and that salt and pepper shakers were frequently empty. These are basic standards that should always be met, and I apologies for the oversight. Finally, I’m sorry you did not receive your tax invoice in a timely manner and that your follow-up emails went unanswered. This is not the level of responsiveness we strive for, and I will personally ensure that your invoice is sent to you today. Your feedback will be used as a training opportunity for our teams so we can prevent these issues from recurring. I do hope you will consider staying with us again so we can restore your confidence in our service. Kind regards, Chinmay Sohoni Rooms Division Manager Novotel Perth Murray Street

Tripadvisor-waardering 5.0/5

322samratc Gecertificeerde beoordeling door TripAdvisor

Hi 322samratc, Thank you for your kind words and for sharing your experience with us. I’m delighted to hear that our team was able to assist with an early check-in and that you enjoyed our spacious rooms, comfortable beds, and sumptuous breakfast. It’s also great to know you appreciated our central location and dining options, and thank you for sharing the helpful tip about transport from the airport. I’ll be sure to pass your compliments on to our team, as they will be thrilled to know they made your stay memorable. We look forward to welcoming you back to Novotel Perth Murray Street in the future. Kind regards, Chinmay Sohoni Rooms Division Manager Novotel Perth Murray Street

Fijn hotel met vriendelijk en behulpzaam personeel.

Avis-klantbeoordeling 4.5/5

Simon Zaken - ALL bevestigde berichten

Geachte Simon, Hartelijk dank voor uw lovende woorden over ons hotel en personeel. We zijn blij te horen dat u heeft genoten van uw verblijf, onze centrale ligging en het ontbijt. We hopen u in de toekomst opnieuw te verwelkomen. Met vriendelijke groet, Novotel Perth Murray Street

Avis-klantbeoordeling 4.0/5

Bart Vrienden - ALL bevestigde berichten

Dear Bart, Thank you very much for your positive feedback! We are pleased to hear that you were satisfied with your room and bathroom. We apologize for the inconvenience on your breakfast. We hope to welcome you again in the future. Kind regards, Novotel Perth Murray Street

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.821 beoordelingen 9.2/10 Locatie
  • 2.400 beoordelingen 6.8/10 Kamer
  • 2.107 beoordelingen 7.1/10 Service
  • 25 beoordelingen 6.1/10 Wifi
  • 1.013 beoordelingen 5.6/10 Netheid
  • 819 beoordelingen 6.6/10 Ontbijt
  • 499 beoordelingen 7.1/10 Zwembad
  • 482 beoordelingen 8.4/10 Sfeer

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