Novotel Perth Murray Street 4,5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.2/5 1.764 Bewertungen

Novotel Perth Murray Street - Image 1
Novotel Perth Murray Street - Image 2
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Novotel Perth Murray Street - Image 4

Beschreibung

Hotel-Extras

  • Bleiben Sie mit kostenlosem Highspeed-WIFI in Verbindung.

  • Kostenlose Übernachtung und Frühstück für Kinder.

  • Spazieren Sie zur RAC Arena, Elizabeth Quay und Perth Central Business District.

  • Außenpool und Fitnessstudio.

  • Preisgekröntes Keishi Day Spa

Unsere Unterkünfte

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Lage des Hotels

Novotel Perth Murray Street

388 Murray Street, Street
6000 PERTH
Australien

GPS:-31.95098, 115.85477

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Restaurant
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.2/5  1.764 Bewertungen

TripAdvisor-Gesamtwertung  3.5/5  131 Bewertungen

Perfect Location, Fabulous Service, Restaurant and Reception Team

Note Tripadvisor 5.0/5

Helen S Paare - Zertifizierte TripAdvisor Bewertung

Once again, we found Novotel Murray Street Perth to be the best accommodation option for us. We were in Perth to attend our Grandson’s marriage and found the location perfect for our requirements and we most definitely recommend the food and menus at their Miss Mi Restaurant , whether it be for breakfast or dinner, both very highly recommended. The whole Team including housekeeping and reception offer efficient and fabulous service.

2 nights at the Novotel Mid Week

Note Tripadvisor 4.0/5

seimonau Zertifizierte TripAdvisor Bewertung

We booked the Novotel Murray street for 2 nights while I was attending a conference (20th and 21st Nov). Check in was distracted due to the fire service being present. We had booked a Suite with inclusions such as free non alcoholic mini bar and fruit Basket etc: We are Accor Platinum Members. Arrived in the room to find nothing there. Raised this with front office the next morning and was told they would ensure that the concierge would get to the room by midday. ! I then said we would be checking out after breakfast the next morning. The Platinum Amenities were delivered ( A bottle of De Bortoli Legacy red : really cheap fare when Margaret River is around the corner) was disappointing. We left this and a whole bunch of Allens snakes and lollies in the room ! The Breakfast was good with excellent quality ingredients. The Service was quite underwhelming : The chef would call out " Service" and 5 mins later I would have to walk up and get my poached eggs which were beginning to run cold. Floor staff were busy cleaning tables ! The Coffee was excellent. Ideally dont dust the croissants with icing sugar ! they are not meant to be sweet . The dinner at Miss Mi was highly anticipated but while presented beautifully, did not hit the mark in terms of taste, for what I would call good Asian fusion . Being of Sri Lankan heritage I can vouch that the soft shell crab with Sri Lankan yellow curry was no where near authentic. I will review Miss Mi separately. Overall for the small price difference I would stay at the Duxton where we spent our last night ( Suite room ( C114) with swan river views newly refurbished with Club lounge access for $460 vs $350 at the Novotel) if I had to do it again.

Gut, aber mit schwächen im Service

Note Kundenmeinungen 3.0/5

Anonym Familien - Bestätigte Mitteilungen ALL

Gesamterfahrung war gut, allerdings gab es signifikante Schwächen im Service (Reinigung des Zimmers) und Verhalten des Managers bei der Konfrontation mit der schwachen Leistung. Erst beim Checkout wurde angemessen reagiert.

Dear Guest, Thank you for your feedback. We are sorry to hear that the service and room cleaning did not meet your expectations. Your comments are important to us, and we will take them into account for our future improvements. Sincerely, Novotel Perth Murray Street

Disappointing and gaslighting

Note Tripadvisor 2.0/5

ChezzaDavidson Familie - Zertifizierte TripAdvisor Bewertung

We were on a Discovery Australia package which included 5 nights accomodation with breakfast and in our wisdom we decided to upgrade from the default accomodation option to Novotel- expecting a 4 star service- well we were stupid!! On check in we were requested to pay $100 per night security fee ie $500 and never have we encountered this with a pre paid holiday package. Ok I get it that monies is on hold and returned to you however in reality you have $500 less in your account to access and in NO documentation was thus mentioned. We contacted Discover Australia and they had never heard of it before and their attempts to address it were unsuccessful. We ended speaking to the Assistant Manager who informed us all ACOR motels had this policy implemented April 2024 and there was a delay process in conveying the updated policy to their online platforms and travel groups/ consultants. We searched ACOR site policy and t&c sand no such directive found- odd to say the least. Checked other motels and none of them took a security fee if pre booked accomodation with a third party. Novotel released the security fee, offered an apology and 4 drink coupons as compensation. The room we had (609) was two double beds and it was tight, air conditioning a miserable fail- even setting it to the lowest temp gave us minimal relief. Then the cooked breakfast, usually $39 pp, continental $28 pp, was pitiful. Luke warm so called hot items and small selection for continental. As for tea and coffee, if you were not familiar with the machines- good luck!! So glad to leave the place and would never recommend or return again.

Schön gelegen

Note Kundenmeinungen 5.0/5

Carolin Freunde - Bestätigte Mitteilungen ALL

Super erreichbar vom Bahnhof, im der nahen Umgebung einige gute Lokale, trotzdem ruhig, sauber kein Schimmel

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 1.475 Bewertungen 9.3/10 Lage
  • 1.793 Bewertungen 7/10 Zimmer
  • 1.526 Bewertungen 7.4/10 Service
  • 19 Bewertungen 8.6/10 Internet
  • 754 Bewertungen 6.4/10 Sauberkeit
  • 571 Bewertungen 6.8/10 Frühstück
  • 369 Bewertungen 8.7/10 Stimmung
  • 369 Bewertungen 7.4/10 Pool

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