Bonjour, Merci d'avoir pris le temps de nous attribuer cette belle note ! C'est un plaisir de savoir que notre hôtel a constitué une étape pratique et agréable sur votre route du retour. Nous sommes heureux que l'accueil chaleureux de notre équipe ainsi que nos services et équipements aient répondu à vos attentes pour cette nuit d'escale. Excellente continuation et à bientôt à Lyon ! The great greet team 🌞

Dear Guest, We are delighted to see that you enjoyed your stay ! We hope to welcome you again, The Reception 🌼

Dear guest, Thank you so much for this wonderful feedback! It has been a long time since we’ve read a review as heartwarming, detailed, and complete as yours. Your kind words truly brought a big smile to our entire team. 💌 We are so glad to hear that you enjoyed the space and comfort of your room, had a great night's sleep in our extra-large bed, and found the parking options smooth and convenient. Knowing that our team, both morning and evening, made you feel so welcome and supported throughout your stay means the world to us. Sharing our passion for great hospitality and our sustainability efforts is what we strive for every day. It was an absolute pleasure hosting you and your partner. We already look forward to welcoming you back on your next trip! Warmest regards,

Thank you so much for your fantastic review! We are delighted that you loved your family stay in Lyon, from the view of Fourvière to our breakfast at the Jazz Café and the AC during the heatwave. We also really appreciate your thoughtful feedback regarding the bathroom layout and shower mat we'll be sure to look into this to make our rooms even safer and more comfortable. It was a true pleasure hosting you, and we hope to welcome you back again soon! The greet great team

Cher client, Merci infiniment pour ce très joli retour ! Nous sommes ravis que votre séjour se soit aussi bien passé, et heureux de savoir que l'isolation phonique a fait ses preuves malgré l'emplacement. Au plaisir de vous accueillir à nouveau très bientôt ! La Réception☀️

Cher Client, Toute l'équipe du greet Hotel Lyon Confluence vous remercie pour cet excellent retour. La qualité de votre séjour est notre priorité et nous sommes heureux de lire que votre expérience dans notre établissement fût à la hauteur de vos attentes. Nous espérons avoir le plaisir de vous accueillir nouvellement. The great greet team

Dear Customer, Thank you for letting a review ! We hope to welcome you again,🌷 The Reception

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are glad to read that your overall experience at the greet Hotel met your expectations. However we noticed that you considered some of the services we provide were not optimal. We would love if you could contact us directly and share further details with us. This would help us narrow down the issues and improve our facilities.

Bonjour, Un immense merci pour ce superbe retour ! Nous sommes ravis que notre emplacement, le confort de notre literie et la qualité de notre service aient contribué à la réussite de votre séjour. Votre recommandation est la plus belle des récompenses pour toute l'équipe. Au plaisir de vous accueillir à nouveau chez greet ! L'équipe du greet hotel

Dear guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not live up to your expectations, and we deeply apologize for the discomfort and inconvenience you experienced. Our breakfast is designed in line with our environmental charter, through which we aim to reduce industrial products as much as possible. Instead of traditional croissants, we offer homemade cakes, as well as the option to make your own croque-monsieur with local cheeses. Our bread and brioches are delivered fresh every morning. We are truly sorry if our overall selection did not meet your expectations. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Baptiste Chef de réception

Bonjour, Nous vous remercions d’avoir pris le temps de partager votre retour. La satisfaction de nos clients est au cœur de nos priorités et vos commentaires nous permettent d’améliorer continuellement la qualité de notre service. Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes et que vous ayez apprécié l’atmosphère de votre chambre ainsi que l’accueil qui vous a été réservé. Nous ne manquerons pas de partager vos compliments avec l’ensemble de l’équipe. Au plaisir de vous revoir ! L’équipe du greet hôtel Lyon Confluence

Sir, Thank you for taking the time to share your feedback. We are pleased to hear that your stay was generally enjoyable, while sincerely regretting the inconveniences you experienced. Regarding the bathroom light, please accept our apologies. We have taken note of this issue and will reinforce our technical checks accordingly. As for breakfast, we are sorry that your experience did not meet your expectations and we apologize for this inconvenience. At certain times, when many guests arrive simultaneously, our teams may be under pressure, and we are truly sorry if this affected your experience. Please be assured that this situation remains occasional and that service generally runs smoothly. At greet, as part of our eco-responsible approach, we prioritize homemade or locally sourced products and deliberately limit industrial pastries. We hope to have the opportunity to welcome you again and provide you with a fully satisfying experience 🌞 We look forward to welcoming you again at greet Confluence! The team at greet hôtel Lyon Confluence

Dear Jan, We appreciate you taking the time to give us feedback following your stay in our establishment, As this is the only way we can improve and ensure our guests are happy and feel comfortable. Regarding the breakfast, we understand it might be a little unsettling compares to other hotels. We highlight our environmental charter and our CSR policy, choosing to offer local and regional products, which makes it rather atypical. Any product that can't be home made isn't featured our our buffet, such as croissants for example. Instead we offer locally produced honey, the bread is delivered every morning by the baker himself, the cheese is carefully choosen and produced regionally. In any way, we are open to all suggestions and areas for improvement that our guests can point out. Could you be able to tell us more about the issues you encountered in your room and regarding the greeting/welcome upon arrival ? If you have time, I invite you to send me an email to the following address : hb… so we can discuss it. Hoping we will have the opportunity to welcome you again at the greet hotel Lyon Confluence, Marie, Deputy manager

Hello dear guest, Thank you very much for taking the time to share your feedback. Guest satisfaction is at the heart of our priorities, and your comments help us continuously improve the quality of our services. We are pleased to hear that the room was suitable for a short stay. Victims of the success of our bar and jazz restaurant, Mademoiselle Simone, we are sorry to learn that you were disturbed by the music during the evening. For a future stay, please feel free to request a courtyard-facing room to enjoy a quieter environment. You can also contact the reception at any moment should you feel uncomfortable, we will always do our best to find a suitable solution. We also thank you for your remark regarding the parking information. We will make adjustments to our communication in order to provide these details earlier in the booking process, offering more comfort and transparency. We look forward to welcoming you again soon ! The team at greet hôtel Lyon Confluence

Dear guest, Thank you for taking the time to share your opinion. We are delighted that you enjoyed your stay overall. However, we are sorry that the bathroom did not meet your expectations and we will take note of your comments in order to improve the comfort of our rooms. We look forward to seeing you again at greet Confluence! The team at greet hotel Lyon Confluence

Hello dear guest, Thank you for taking the time to share your opinion after staying with us. We are delighted to see that our services were worth such a positive note and that you felt comfortable here and in your room. Regarding your comment about the welcome, we are sorry that you perceived it as "impersonal." This is not what we intend, but rather a warm, humane, and personalized welcome as opposed to the usual and old ways of doing things in hotels. This is a big part of the "greet" identity and a big part of our strengths that we take pride in. If however, something in particular disturbed you in the way that you were received, please contact us directly to let us know what happened. Again, thank you for taking time out of your day to give us a review, and we sure hope that you will visit us again for an even better stay! Sincerely, Assistant front office manager

Dear guest, Thank you very much for your feedback following your stay at the greet hotel Lyon Confluence. We are delighted that you enjoyed the welcome and the comfort of your room. We will be sure to share your feedback with our team. We look forward to seeing you again at greet Confluence! The team at the greet hotel Lyon Confluence.

Hello dear guest, Thank you so much for taking the time to leave a review after staying with us. We’re delighted to know you felt so warmly welcomed and enjoyed the charm of the hotel, thank you for your kind words. We’re sorry however that the air conditioning was not strong enough for you. We have advised the maintenance to have it checked. We look forward to welcoming you back again soon, hopefully in perfect conditions next time. Warmly, The great greet team

Dear guest, Thank you for your review! We are delighted that you enjoyed the vintage atmosphere of our hotel and that it made your stay a pleasant one. We look forward to seeing you again! The team at greet hotel Lyon Confluence