greet hotel Lyon Confluence 3 sterren

Dear Guest, We very much appreciate your comments regarding your stay at the greet hôtel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Front Office Manager

Dear Guest, Thank you for taking the time to tell us about your experience at the greet Hôtel Lyon Confluence. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At greet, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We really want to apologize if the air conditionning was not cool enough. We have been facing a very high peak of temperature in the last few weeks and we understand that it could have been hot in the rooms. The temperature of our air conditioning system can decrease by 12 degrees from the outside. Unfortunately we can't face the climate change who impact all of us. The room that you had was a twin room who gives on the courtyard, like most of the hotel station they are facing a batiment. However we take well noted that the facade could be refresh for a better view. As well as we are planning to change to window who was broken in you room. If your room didn’t meet you expectation we could have change it, do not hesitate to ask our team when you arrive. We stay at your disposal if you have any trouble during your stay and find a solution. We see that you had a parking ticket given by the reception, maybe you didn’t get the right information on how to use it. Please make sure that we will exchange with our team to make sure that they give you all of the information necessary. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assistant Front Office Manager

Geachte Mr. Wij stellen uw opmerkingen over uw verblijf in greet hotel Lyon Confluence erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, The Greet Team

Dear Guest, We very much appreciate your comments regarding your stay at the greet hôtel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The greet great team

Dear Guest, We very much appreciate your comments regarding your stay at the greet hôtel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the breakfast it is true that we have decided to not serve croissant as there are usually frozen and we only want to serve fresh products. Our breakfast is mainly homemade by our team. We hope that the delightful taste of a cake made with love is greater than a frozen croissant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager