描述
酒店其他优惠
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客房和公寓带有厨房,适合家庭旅客和长住客人入住
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免费使用:室外健身区、游泳池、桑拿房、盐洞 - Fabryka CIAO
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餐厅:Polish DESTILO、Italian PINO、Asian DOZO、Browar Nowa Wytwórnia、咖啡馆和酒吧
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设有一个总面积达 2200 平方米的会议中心和一个装有监控的大型车库
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伏特加工厂博物馆*门票包含品尝费用
我们的客房
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酒店位置
克拉科夫 Fabryczna City 美居酒店(2021 年 10 月开业)
Fabryczna 13
31-553 克拉科夫
波兰
GPS:50.06325, 19.97268
抵达和交通
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克拉科夫老城
火车站
访问: 3 km / 1.86 mi 12 min drive
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穿梭巴士
额外收费
穿梭巴士随时待命
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主要市场
旅游胜地
伏特加工厂博物馆
博物馆
克拉科夫金牛竞技场
运动中心
瓦维尔山皇家城堡
旅游胜地
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公园
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购物中心/商场
M1 购物中心
购物中心/商场
饭店和咖啡厅区
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 游泳池
- 停车
- 穿梭巴士
- 餐厅
- 轮椅可通行
- 健身中心
- 无限网络
- 空调
- 早餐
- 酒吧
- 会议室
- 100% 无烟酒店
- 客房服务
DESTILO
DESTILO 是"工厂之城"6 种独特的美食概念之一。早晨提供美味早餐,晚上提供品种丰富的当地特产以及该地区和来自各国的佳肴。
FABRYCZNA 13 BAR
在 FACTORY 13 酒吧可以享用传统酒精饮料和当地小吃 - 是在下午享用咖啡或茶的理想去处,其风味和香气让人回忆起 Polmos 和 Old Erery 的旧日时光。
早餐
DESTILO 每天早上供应早餐。这家餐厅供应传统自助餐,为了使菜品内容更加丰富,除了各种当地菜之外,还有主厨烹制的特色菜。
游泳馆
健身中心
非合约照片
Fabryka CIAO 免费提供室外健身区、游泳池和盐洞,欢迎来体验
婚礼
非合约照片
在综合建筑群可以举办 500 人规模的婚礼。4 间可容纳 150 至 200 位客人的婚礼大厅可供组织者选择,还可以使用室外空间并与婚庆公司合作。
我们的客人评论
Nice hotel with lovely location
Tripadvisor 评级 5.0/5
Denis E Couples - 经 TripAdvisor 认证的评论
Absolutely disgusting customer service
Tripadvisor 评级 1.0/5
Lisa D 经 TripAdvisor 认证的评论
Dear Sirs’, Thank you for sharing your opinion about the stay in our hotel. We are truly sorry that the stay did not meet your expectations; please accept our sincerest apologies for any misunderstandings. I would like to inform you that on the day of your arrival, the receptionist confirmed with you the price for one night only – the room which was chosen was one of our best. Due to the fact that the hotel was almost fully occupied on that day, the price was quite high. We provide all our Guest with the same prices that are available on our main website, so each time we encourage our Guests to check the prices as well as available rooms, so that the Guests could choose the room in accordance to their preferences. Upon the check-in all our Guest are obliged to sign the registration form – the price for first night is also available there, so our Guest may double-check all the details while signing it. As I wrote above – we are sorry for the inconvenience, however we did our best to resolve that case. After consulting the case with the General Manager, you received 20% discount for the second night though the hotel properly completed all the procedures connected with your reservation. It is our main aim to help all our Gests with finding the proper solution and so we did in your case. We truly hope that beside the described misunderstanding you enjoyed our hotel as well as the whole Fabryczna 13 complex and we invite you to visit us again soon. Pozdrawiam / Best regards Karolina ASZKLAR Front Office Manager | Kierownik Recepcji
Worst hotel experience EVER.
Tripadvisor 评级 1.0/5
Flyer42874836973 经 TripAdvisor 认证的评论
Dear guest, We appreciate that you took the time to provide us with a review regarding your stay at MERCURE Krakow Fabryczna City. All feedback is appreciated and definitely taken into consideration. We will be truly grateful if you could give us more details about the situation that has occurred for the duration of your stay. I can assure you that the contentment of our guests is highly important and the staff of Mercure Fabryczna City always procure to ensure the most effective services. We are genuinely sorry that we confounded to meet your expectations. I can ensure you that all personal belongings that are accidentally left by guests are meticulously recorded in order to provide the greatest services – please accept our apologies that you received dissimilar expression. We hope you'll consider joining us again in the future so that we can impress you with the stay you expected. Sincerely,
Highly recommend
Tripadvisor 评级 5.0/5
733mollyb 经 TripAdvisor 认证的评论
Not even close to the official rating
Tripadvisor 评级 1.0/5
Voyager274496 经 TripAdvisor 认证的评论
Dear Voyager274496, Thank you for sharing your comment after the stay in Mercure Kraków Fabryczna City. We are truly sorry that the hotel did not meet your expectations. If any inconvenience took place during your visit, please accept our sincere apologies. In case of the location - we are situated on Grzegórzki - one of the fastest developping districts of Kraków. The location is closed to Jewish quarter than to the Old Town, however all our Guests have a chance to choose the most convenient location for their stay in our city. Thank you for your comment about the Front Desk; I would like to inform you that we provide all our All Accor Members with the benefits upon the All Accor policy as well as the hotel occupancy. Once again thank you for the opinion and if you would like to stay with us one more time - we will be glad to host you! With kindest regards, Front Office Manager
合作伙伴包含 TripAdvisor