Mercure Краков Фабрична Сити

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 1 376

Гарантия
лучшей цены
Mercure Краков Фабрична Сити - Image 1
Mercure Краков Фабрична Сити - Image 2
Mercure Краков Фабрична Сити - Image 3
Mercure Краков Фабрична Сити - Image 4
Фабрична 13, 31-553 КРАКОВ, Польша

Описание

Особенности отеля

  • семейные номера и апартаменты с кухней для семейного отдыха и длительного пребывания

  • Бесплатный доступ в открытый фитнес-центр, бассейн, сауны и соляную пещеру - Fabryka CIAO

  • рестораны: DESTILO (польский), PINO (итал.), DOZO (азиат.), Browar Nowa Wytwórnia, кафе, бар

  • Сертификат Green Key - это ответственность за экологию и устойчивое развитие

  • Музей водки *в стоимость билета входит дегустация

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Расположение отеля

Mercure Краков Фабрична Сити

Фабрична 13
31-553 КРАКОВ
Польша

GPS:50.06325, 19.97268

Телефон
Факс +48 12 395 14 01

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

DESTILO

Ресторан DESTILO - одно из шести уникальных гастрономических мест комплекса «Фабрична Сити». По утрам здесь подают вкусный завтрак - шведский стол с широким выбором местных продуктов, а по вечерам - блюда региональной и международной кухни.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 1 376

Рейтинг TripAdvisor  3.9/5  Отзывов: 38

Recommend!

Примечание: Tripadvisor 5.0/5

Gloria Ela I Семьи - Реальные отзывы TripAdvisor

Very beautiful, lovely and clean hotel! Sadly it’s not close to city center, so you have to drive basically everywhere. Staff is very kind and hospitable. Poll and gym were very crowded especially in the evening. Breakfast was so delicious! Very recommend, will come back for sure!😃

Good morning, It was such a pleasure having you stay with us recently. We're thrilled our hospitable team left a memorable impression on you, and we appreciate you highlighting our comfortable accommodations. Thank you for your kind words regarding our staff, facility and breakfast offer. It is always a pleasure to receive a positive feedback. I would like to inform you that in accordance to Discover Local programme our swimming pool is available for the Guests who are not accommodated in our hotel. The Front Desk agents inform the Guests about the zone’s schedule, which is placed in the hotel areas as well as in the rooms. Your feedback is invaluable to us, and we'll use it to improve our services. It would be great to have the opportunity to welcome you back for another stay at Mercure Fabryczna City. Best regards, Karolina Gawryś Guest Relations Supervisor

Definitely not our last time there 🤩

Примечание: Tripadvisor 5.0/5

Michaela M Couples - Реальные отзывы TripAdvisor

Perfect welness hotel for relaxation, beautiful and modern design, nice staff and clean rooms. The welness centre is clean and comfortable and you can enjoy it unlimitedly. Also the area is so calm and there are many restaurants around. 😍🤩

Dear Michaela, It was a pleasure to have you stay with us at the MERCURE Krakow Fabryczna City. We are so happy to hear that you had an amazing time and that you enjoyed our warm hospitality and great amenities. Thank you so much for your feedback and we can't wait to welcome you back to Kraków again soon. Best regards, Karolina Gawryś Guest Relations Supervisor

Pleasant stay in a spacious, modern hotel

Примечание: Tripadvisor 5.0/5

atw63 Деловые путешественники - Реальные отзывы TripAdvisor

I recently stayed 4 nights at the Mercure Krakow Fabryczna City hotel on a business trip, and enjoyed the experience. I found my room to be spacious, quiet and clean, and the bathroom well-equipped. Reception staff were really friendly and helpful, and the breakfast spread was huge with many options. Admittedly you’re a fair distance from the Old Town and Jewish Quarter, but you’ll never have to wait too long for a taxi. I didn’t explore the tram network, though I know it’s substantial, so that’d probably be a solution for getting to the more touristy areas. I didn’t use the pool or fitness suite though colleagues who did, were quite impressed. The hotel felt fairly equidistant between Krakow Airport and say the Old Town. The only minor niggles I had were that the door deadlock on room 206 seemed to endlessly rotate making it hard to know if it was engaged. Also, the bedside tables were hollow metal sheet, so made a pinging sound if a charging cable or something made contact with it. Finally, if you wanted a drink from the chiller cabinet in reception, you had to trouble a receptionist to unlock the cabinet, then you returned to their station to pay, which all seemed a little inefficient? All in all a great experience, and I’d happily stay there again.

September visit

Примечание: Tripadvisor 3.0/5

623ilonak Couples - Реальные отзывы TripAdvisor

Visited this hotel for a few nights. The hotel its self is fabulous, overall complex of the property is exceptionally modern and clean. The housekeeping staff couldn’t be anymore polite and pristine. The pool area is very well signed and clean. The hotel restaurant is good. Breakfast is just ok can definitely up their standards in this area however the evening a la carte menu is good. Reception staff require a lot more training, believe the young gentleman is doing quite a good job however he needs to provide more information to guests when they inquire additional information. Ilona however, certainly needs to attend a customer service course she is the one who has checked us in, we received the most unwelcoming checking in process regardless how polite we were. What got me the most was when she said “your room is in the second half of the hotel on the fourth floor” leaving me an my partner absolutely confused as the hotel isn’t very well sign posted.

Good morning, Thank you for taking the time to provide your feedback on your recent stay experience. We are grateful for your candid thoughts about our complex. We are truly happy that you enjoyed all the facilities including pool area. Even better to know that our housekeeping staff could be so accommodating to you throughout your stay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept our sincerest apologies that our reception staff did not managed to meet your expectations. We always try to give the guests the complete information of our property especially when it is first visit – I am truly sorry it did not reflect here. Even knowing that your some of your experience did not achievement to impress you, we are grateful to you for share your evaluation, now we have the opportunity to know our areas of improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kindest regards, Karolina ASZKLAR Front Office Manager

Примечание: отзывы клиентов 2.0/5

Анонимно Деловые путешественники - Проверенные отзывы - ALL

Мы забронировали номер заранее но по приезду получили номер для инвалидов. Нам предложили взять номер дороже на 25%

Dear Anton A., Thank you for taking the time to tell us about your experience at the Mercure Krakow Fabryczna City. I am sorry that your experience did not meet your expectations fully - please allow me to express my sincerest apologies. During your visit, the only available room was an accessible room. Nonetheless the standard of the room was correctly issued according to the reservation. The reception staff always tries to provide the best service and they are ready to propose a suitable solution for the inconvenience. The higher standard room was presented as an alternative with an extra cost. From the information that reception staff provided me with, the sales conditions were fully accepted. Even knowing that your experience did not achievement to impress you, we are grateful to you for share your evaluation, now we have the opportunity to know our areas of improvement. I truly hope that you will decide to visit us again, for giving us an opportunity to present a better service. Best regards, Karolina Gawryś Guest Relations Supervisor

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Другие интернет-пользователи оценили наш отель

  • 560 Отзывов 8.4/10 Расположение
  • 912 Отзывов 8.6/10 Номер
  • 665 Отзывов 8.4/10 Сервис
  • 27 Отзывов 8.6/10 Интернет
  • 602 Отзывов 9.1/10 Завтрак
  • 495 Отзывов 8.8/10 Еда
  • 467 Отзывов 8.9/10 Комфорт
  • 435 Отзывов 8.9/10 Удобства

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Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.