Mercure Krakow Fabryczna City

Catatan tamu Avis (Peringkat ALL) 4.7/5 1.390 ulasan

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Mercure Krakow Fabryczna City - Image 1
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Mercure Krakow Fabryczna City - Image 4
Fabryczna 13, 31-553 KRAKOW, Poland

Deskripsi

Keistimewaan hotel

  • rooms and apartments with kitchen on offer for families and long stays

  • free access: outdoor fitness area, pool, saunas, salt cave- Fabryka CIAO

  • restaurants: Polish DESTILO, Italian PINO, Asian DOZO, Browar Nowa Wytwórnia, café and bar

  • Green Key Certificate means Eco Responsibility and Sustainable Development

  • Vodka Factory Museum *ticket includes tasting

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Lokasi hotel

Mercure Krakow Fabryczna City

Fabryczna 13
31-553 KRAKOW
Poland

GPS:50.06325, 19.97268

Telepon
Fax +48 12 395 14 01

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

DESTILO

DESTILO is one of the 6 unique gastronomic concepts of Factory City. In the morning it offers a delicious breakfast, a range of local products and regional and international cuisine in the evening.

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Peringkat ALL  4.7/5  1.390 ulasan

Peringkat TripAdvisor  4.0/5  37 ulasan

Recommend!

Catatan Tripadvisor 5.0/5

Gloria Ela I Keluarga - Ulasan TripAdvisor tersertifikasi

Very beautiful, lovely and clean hotel! Sadly it’s not close to city center, so you have to drive basically everywhere. Staff is very kind and hospitable. Poll and gym were very crowded especially in the evening. Breakfast was so delicious! Very recommend, will come back for sure!😃

Definitely not our last time there 🤩

Catatan Tripadvisor 5.0/5

Michaela M Couples - Ulasan TripAdvisor tersertifikasi

Perfect welness hotel for relaxation, beautiful and modern design, nice staff and clean rooms. The welness centre is clean and comfortable and you can enjoy it unlimitedly. Also the area is so calm and there are many restaurants around. 😍🤩

Dear Michaela, It was a pleasure to have you stay with us at the MERCURE Krakow Fabryczna City. We are so happy to hear that you had an amazing time and that you enjoyed our warm hospitality and great amenities. Thank you so much for your feedback and we can't wait to welcome you back to Kraków again soon. Best regards, Karolina Gawryś Guest Relations Supervisor

Pleasant stay in a spacious, modern hotel

Catatan Tripadvisor 5.0/5

atw63 Bisnis - Ulasan TripAdvisor tersertifikasi

I recently stayed 4 nights at the Mercure Krakow Fabryczna City hotel on a business trip, and enjoyed the experience. I found my room to be spacious, quiet and clean, and the bathroom well-equipped. Reception staff were really friendly and helpful, and the breakfast spread was huge with many options. Admittedly you’re a fair distance from the Old Town and Jewish Quarter, but you’ll never have to wait too long for a taxi. I didn’t explore the tram network, though I know it’s substantial, so that’d probably be a solution for getting to the more touristy areas. I didn’t use the pool or fitness suite though colleagues who did, were quite impressed. The hotel felt fairly equidistant between Krakow Airport and say the Old Town. The only minor niggles I had were that the door deadlock on room 206 seemed to endlessly rotate making it hard to know if it was engaged. Also, the bedside tables were hollow metal sheet, so made a pinging sound if a charging cable or something made contact with it. Finally, if you wanted a drink from the chiller cabinet in reception, you had to trouble a receptionist to unlock the cabinet, then you returned to their station to pay, which all seemed a little inefficient? All in all a great experience, and I’d happily stay there again.

September visit

Catatan Tripadvisor 3.0/5

623ilonak Couples - Ulasan TripAdvisor tersertifikasi

Visited this hotel for a few nights. The hotel its self is fabulous, overall complex of the property is exceptionally modern and clean. The housekeeping staff couldn’t be anymore polite and pristine. The pool area is very well signed and clean. The hotel restaurant is good. Breakfast is just ok can definitely up their standards in this area however the evening a la carte menu is good. Reception staff require a lot more training, believe the young gentleman is doing quite a good job however he needs to provide more information to guests when they inquire additional information. Ilona however, certainly needs to attend a customer service course she is the one who has checked us in, we received the most unwelcoming checking in process regardless how polite we were. What got me the most was when she said “your room is in the second half of the hotel on the fourth floor” leaving me an my partner absolutely confused as the hotel isn’t very well sign posted.

Good morning, Thank you for taking the time to provide your feedback on your recent stay experience. We are grateful for your candid thoughts about our complex. We are truly happy that you enjoyed all the facilities including pool area. Even better to know that our housekeeping staff could be so accommodating to you throughout your stay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept our sincerest apologies that our reception staff did not managed to meet your expectations. We always try to give the guests the complete information of our property especially when it is first visit – I am truly sorry it did not reflect here. Even knowing that your some of your experience did not achievement to impress you, we are grateful to you for share your evaluation, now we have the opportunity to know our areas of improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kindest regards, Karolina ASZKLAR Front Office Manager

Comfortable hotel, not really for tourists

Catatan Tripadvisor 4.0/5

Baggio1018 Ulasan TripAdvisor tersertifikasi

Stayed a few nights in this hotel on a work trip and the stay was comfortable and functional. Starting with location first, a bit out of the way. Not suited for any casual tourist hoping to take in the old town or those with limited time. It is located in a business park, with a few restaurants, bars and small supermarkets nearby, nothing else really. You either need to know your way with the tram or need an Uber to get here. The check-in process was a little awkward, waited in a queue and once I got to the desk, the guy was having issues logging in. The rest of the process with Karolina was smooth. Rooms - very spacious and modern. Almost felt like an apart-hotel, small kitchen facilities (hob, mini-fridge, microwave, espresso coffee machine). Bed was comfortable, standard EU power plugs with the bonus of USB charging ports. Bathroom was equally spacious. The stand-out feature though was the fitness facilities (not 100% for hotel guests but shared with locals either in a club or paying to enter). Clean changing room, locker and towels provided and a very nice and clean swimming pool. Go off peak and you won't be rushed. Breakfast was rather standard fare, decent range but nothing stood out. Dinner in the hotel restaurant was fine, not much traditional choice which was a little surprising.

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  • 545 ulasan 8.3/10 Lokasi
  • 890 ulasan 8.4/10 Kamar
  • 651 ulasan 8.5/10 Pelayanan
  • 23 ulasan 8.4/10 Internet
  • 593 ulasan 9.1/10 Sarapan
  • 479 ulasan 8.5/10 Makanan
  • 443 ulasan 8.7/10 Kenyamanan
  • 417 ulasan 8.7/10 Fasilitas

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.