Deskripsi
Keistimewaan hotel
-
rooms and apartments with kitchen on offer for families and long stays
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free access: outdoor fitness area, pool, saunas, salt cave- Fabryka CIAO
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restaurants: Polish DESTILO, Italian PINO, Asian DOZO, Browar Nowa Wytwórnia, café and bar
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Conference center with a total area of 2200 m2 and a large monitored garage
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Vodka Factory Museum *ticket includes tasting
Akomodasi kami
Halaman dari
Kamar
Standard Room with 1 queensize bed
- Maksimum 2 orang
- 21 m² / 226 sq ft
- Selimut 1 x Tempat tidur queen
- Kamar disabilitas
Kamar
Standard Room with 1 double bed
- Maksimum 2 orang
- 22 m² / 236 sq ft
- Selimut 1 x Tempat tidur ganda
Kamar
Standard Room with 2 single beds
- Maksimum 2 orang
- 22 m² / 236 sq ft
- Selimut 2 x Tempat tidur single
Kamar
Superior Room with 1 double bed
- Maksimum 3 orang
- 32 m² / 344 sq ft
- Selimut 2 x Tempat tidur yang dapat digabungkan
Kamar
Superior Room with 1 double bed and sofa
- Maksimum 4 orang
- 34 m² / 365 sq ft
- Selimut 1 x Tempat tidur sofa ganda
Kamar
Junior Suite
- Maksimum 4 orang
- 42 m² / 452 sq ft
- Selimut 1 x Tempat tidur ganda
Kamar
Superior Suite with 1 kingsize bed and sofa
- Maksimum 5 orang
- 60 m² / 645 sq ft
- Selimut 1 x Tempat tidur sofa ganda
Kamar
Executive Suite with 1 kingsize bed and sofa
- Maksimum 5 orang
- 108 m² / 1162 sq ft
- Selimut 1 x Tempat tidur sofa ganda
Kamar
Standard Room with 1 queensize bed
- Maksimum 2 orang
- 21 m² / 226 sq ft
- Selimut 1 x Tempat tidur queen
- Kamar disabilitas
Lokasi hotel
Mercure Krakow Fabryczna City
Fabryczna 13
31-553 KRAKOW
Poland
GPS:50.06325, 19.97268
Akses dan Transportasi
Halaman dari
KRAKOW OLD TOWN
Railway station
Akses: 3 km / 1.86 mi 12 min drive
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Antar-jemput
Biaya tambahan
Antar-jemput panggilan
Halaman dari
Main Market
Tourist attraction
VODKA FACTORY MUSEUM
Museums
KRAKOW TAURON ARENA
Sports centre
Wawel Royal Castle
Tourist attraction
Halaman dari
Park
Halaman dari
Shopping centre/mall
M1 Shopping Centre
Shopping centre/mall
Restaurant and cafe district
Layanan hotel
Check-in dari - Check out sampai
- Kolam renang
- Parkir
- Antar-jemput
- Restoran
- Dapat diakses kursi roda
- Pusat kebugaran
- Wi-Fi
- Air conditioner
- Sarapan
- Bar
- Ruang rapat
- Properti 100% Bebas Rokok
- Room service
DESTILO
DESTILO is one of the 6 unique gastronomic concepts of Factory City. In the morning it offers a delicious breakfast, a range of local products and regional and international cuisine in the evening.
FABRYCZNA 13 BAR
Traditional alcoholic beverages and local snacks can be found in bar FACTORY 13 - an ideal place for afternoon coffee or tea whose flavor and aroma will recall the old days of Polmos and Old Distillery.
Sarapan
Breakfast is served every morning at DESTILO. The restaurant serves a traditional buffet with a wide range of local products enriched with specialities prepared by the chef.
Kolam renang
Pusat kebugaran
Foto non-kontrak
Take advantage of free access to the outdoor fitness area, swimming pool, salt cave at the Fabryka CIAO
Pertemuan dan Acara
- Jumlah Ruang Pertemuan
- 5
- Permukaan ruangan terbesar
- 800 m² / 8611.12 sq ft
- Kapasitas maksimal
- 700
- Kapasitas maksimum untuk jamuan makan
- 480
Ulasan tamu kami
Ulasan tamu kami
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami
Cari tahu selengkapnyaNice hotel with lovely location
Catatan Tripadvisor 5.0/5
Denis E Couples - Ulasan TripAdvisor tersertifikasi
Absolutely disgusting customer service
Catatan Tripadvisor 1.0/5
Lisa D Ulasan TripAdvisor tersertifikasi
Dear Sirs’, Thank you for sharing your opinion about the stay in our hotel. We are truly sorry that the stay did not meet your expectations; please accept our sincerest apologies for any misunderstandings. I would like to inform you that on the day of your arrival, the receptionist confirmed with you the price for one night only – the room which was chosen was one of our best. Due to the fact that the hotel was almost fully occupied on that day, the price was quite high. We provide all our Guest with the same prices that are available on our main website, so each time we encourage our Guests to check the prices as well as available rooms, so that the Guests could choose the room in accordance to their preferences. Upon the check-in all our Guest are obliged to sign the registration form – the price for first night is also available there, so our Guest may double-check all the details while signing it. As I wrote above – we are sorry for the inconvenience, however we did our best to resolve that case. After consulting the case with the General Manager, you received 20% discount for the second night though the hotel properly completed all the procedures connected with your reservation. It is our main aim to help all our Gests with finding the proper solution and so we did in your case. We truly hope that beside the described misunderstanding you enjoyed our hotel as well as the whole Fabryczna 13 complex and we invite you to visit us again soon. Pozdrawiam / Best regards Karolina ASZKLAR Front Office Manager | Kierownik Recepcji
Worst hotel experience EVER.
Catatan Tripadvisor 1.0/5
Flyer42874836973 Ulasan TripAdvisor tersertifikasi
Dear guest, We appreciate that you took the time to provide us with a review regarding your stay at MERCURE Krakow Fabryczna City. All feedback is appreciated and definitely taken into consideration. We will be truly grateful if you could give us more details about the situation that has occurred for the duration of your stay. I can assure you that the contentment of our guests is highly important and the staff of Mercure Fabryczna City always procure to ensure the most effective services. We are genuinely sorry that we confounded to meet your expectations. I can ensure you that all personal belongings that are accidentally left by guests are meticulously recorded in order to provide the greatest services – please accept our apologies that you received dissimilar expression. We hope you'll consider joining us again in the future so that we can impress you with the stay you expected. Sincerely,
Highly recommend
Catatan Tripadvisor 5.0/5
733mollyb Ulasan TripAdvisor tersertifikasi
Not even close to the official rating
Catatan Tripadvisor 1.0/5
Voyager274496 Ulasan TripAdvisor tersertifikasi
Dear Voyager274496, Thank you for sharing your comment after the stay in Mercure Kraków Fabryczna City. We are truly sorry that the hotel did not meet your expectations. If any inconvenience took place during your visit, please accept our sincere apologies. In case of the location - we are situated on Grzegórzki - one of the fastest developping districts of Kraków. The location is closed to Jewish quarter than to the Old Town, however all our Guests have a chance to choose the most convenient location for their stay in our city. Thank you for your comment about the Front Desk; I would like to inform you that we provide all our All Accor Members with the benefits upon the All Accor policy as well as the hotel occupancy. Once again thank you for the opinion and if you would like to stay with us one more time - we will be glad to host you! With kindest regards, Front Office Manager
Dalam Kemitraan dengan TripAdvisor
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